SUMMARY:

• Senior Level Information Technology Project Manager and Business Analyst with more than 20 years of experience spearheading and managing application development projects for health care providers, government offices, and major corporations across industries.
• Solid record of success in providing technology solutions to business problems and delivering seamless improvements in efficiency and productivity for many thousands of users.
• Recognized for the ability to manage teams and full cycle, complex, multi - phase IT projects from initial specifications through rollout.
• Proficient in creating a range of effective training materials and in training users and project staff via classes, seminars, workshops, knowledge bases, and tutorials.
• Methods include Spiral, Agile, SDLC, Waterfall, and Scrum software development. Software experience includes FileMaker Pro, MS Access, SQL, HTML, XML, MS-Office (PowerPoint, Excel, Word), Visio, Adobe Elements, Adobe Photoshop, and Adobe Acrobat. HIPAA electronic policy development and software considerations. Project specifications include legally binding contract terms, Business Requirements Document.
• Stakeholder analysis, management, and engagement. Unified Modeling Language (UML), User Stories.

EXPERTISE AREA:

• Project Planning & ManagementApplication Development Lifecycle
• Business Analysis
• Work Plans
• Integration Consulting
• Application Design and Administration
• Database Architecture
• Data Modeling
• Programming & Documentation
• Web Site Design & HTML Coding
• Requirements Management Plans
• Business Requirements Documents
• Systems Analysis
• Technical Training
• Application Release Planning
• Product Roll - Outs

CAREER HIGHLIGHTS & SELECT PROJECTS:

TEST MANAGER (SMS/PeopleSoft)

Confidential, Norfolk, VA

Responsibilities:

• Developed test plan, reports, and other project documentation to identify and correct defects in critical software interface between new ship management software for international commercial shipping fleet (SMS) and existing financial software (PeopleSoft).
• Led daily team meetings, tracked test timelines and deliverables, and managed a team of testers to allow efficient implementation and integration of new software.

PROJECT MANAGER / BUSINESS ANALYST / INTEGRATION CONSULTANT (SQL/TCM)

Confidential, Madison, WI

Responsibilities:

• Led technical and financial teams in a complex project to configure and implement new EMR software (TCM) to replace county health departments' legacy AS/400-based systems.
• Facilitated counties' transition to an integrated electronic medical records, medical billing, and state funding reporting system without interruption of revenue streams by ensuring functionality of software's CMS upload capability, ICD-10 transition preparedness, and compliance with changing Wisconsin state reporting and upload requirements.
• Routinely briefed county executives to present progress and future milestones for project completion.
• Guided daily team meetings. Conducted workflow analyses and SQL table analyses.
• Peformed gap analysis, developed documentation, researched and configured software, and launched dual entry period.
• Established, tracked, and managed project goals and objectives.
• Designed and conducted training classes and seminars.
• Developed software rollout plans. Trained users and technical support person to serve as software administrator.
• Oversaw rollout for counties' clinic groups.

BUSINESS ANALYST

Confidential, Virginia Beach, VA

Responsibilities:

• Improved efficiency of software development projects in the Information Technology department with a software design project to streamline and customize procedures for hundreds of users.
• Documented old software and determined new specifications from stakeholders through testing and interviews.
• Conducted gap analysis and created field maps, diagrams, user stories, and business requirements documents.

LEAD PROJECT PROGRAMMER-ANALYST / DATABASE APPLICATION DEVELOPER

Confidential, Green Bay, WI

Responsibilities:

• Designed and delivered software improvements that enhanced organization and efficiency for a Wisconsin cheese manufacturer's design project tracking process.
• Reduced stress on existing system's database corruption problems by programming new database features in files that wrapped around the original FileMaker database.
• This enabled the company to improve efficiency and tracking while working on corruption solutions separately.

TECHNICAL PROJECT MANAGER/ DATABASE DEVELOPER

Confidential, Oshkosh, WI

Responsibilities:

• Designed, managed, and programmed start-to-finish application development project which included an eligibility tracking solution with automated features for the Dean of the College of
• Education that reduced data entry time and eliminated the need for overtime.
• Trained IT staff on product’s maintenance and administration.

TECHNICAL WRITER / EDITOR / WEB DESIGNER

Confidential, Virginia Beach, VA

Responsibilities:

• Played integral role in launch of new web site on database programming for technical community that gained Internet presence and secured search engine rankings.
• Designed web site and graphics, produced HTML coding, secured domains, produced sample database code, and wrote technical papers on FileMaker database programming.

PROJECT MANAGER / DATABASE APPLICATION DEVELOPER

Confidential, Washington, DC

Responsibilities:

• Developed Cloud-based statistical database application to standardize millions of database records for Confidential and convert them to statistical reports.
• This enabled staff in multiple locations to upload and analyze data to meet contractual obligations.