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Quality Assurance Engineer Resume

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Scottsdale, AZ

SUMMARY:

  • Highly ambitious and data - driven Quality Specialist with 20+ years of Quality Assurance and System Testing methodology experience.
  • Dynamic history of designing and implementing effective quality processes, including decomposing requirements, test planning and design, test case development, test execution, test result analysis, defect reporting, and in-process test and quality defect metrics.
  • Strong track record leading global resources and managing test schedules, developing mitigation plans, and updating senior leaders.
  • Expert at project scoping, team building, collaborating with key stakeholders, managing deadlines and priorities, understanding and articulating priorities, architecting solutions, and delivering results .
  • Excellent communicator with the innate ability to partner with cross-functional teams and translate complex technical ideas into lay terms.

TECHNICAL PROFICIENCIES:

Software Testing Applications: Mercury Quality Center, Rational Team Test Suite, Empirix Automated Testing, Rational Robot, Mercury Team Foundation Server, Fiddler, Ready API, Chrome Development Tools, Microsoft Test Manager, JSON compare, Chrome Dev Tools

Defect Tracking Applications: Clarify, Remedy, Clearquest, Jira, HP Quality Center, FogBugz, Team Foundation Server

Operating Systems: Windows, Apple, Android, iOS

Languages: Microsoft SQL, Sybase SQL

System Applications: MS Office, Property Management Software, CRM, Accounting Software, SQL Server, Mainframe Systems (II, Sceptre, Sabre, and Airline Travel Software, Rally, WCS, Jenkins, Fiddler, Putty)

Core: Integration Testing, Regression, System/User Acceptance Testing, Productivity Improvements, Training, Problem Solving, Customer Service, Interpersonal Skills, Project Management, Agile Methodologies

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Quality Assurance Engineer

Responsibilities:

  • Partnered with Agile team to execute a central reservation website redesign for Confidential .
  • Tested web content using Oracle WCS and web API testing using Swagger.
  • Developed local builds in MS Virtual Machine and Putty and QA environments with Jenkins.
  • Successfully completed project on-time, on-budget, and with no quality issues.

Confidential, Tempe, AZ

Quality Assurance Analyst

Responsibilities:

  • Managed all quality tasks, converting system requirements into use cases, writing production validation test cases, and performing functional, regression, deployment, and integration testing. Identified required functionality in each mobile device by analyzing application features.
  • Completed manual cases and black box testing, reporting test results to team.
  • Executed API service testing (REST).
  • Worked collaboratively with Product Managers and Development team to align project deliverables, coordinate system requirements, and identify issues for resolution.
  • Key player in Agile sprint planning, coordinating individual and team testing to ensure quality deliverables by sprint end.
  • Created and facilitated training for new testers, creating and documenting defects, testing, and configuring mobile devices, and providing testing support.

Confidential, Chandler, AZ

Quality Assurance Tester

Responsibilities:

  • Led all testing initiatives for a property management software project.
  • Executed central reservation testing and Confidential testing for Red Roof Inn hotels.
  • Developed and implemented the test plan and test cases.
  • Conducted team member training for seamless transition to property management software utilization.

Confidential, Tempe, AZ

Quality Assurance Engineer

Responsibilities:

  • Directed all testing for state-based health insurance exchange portals using Agile methodologies.
  • Delegated tasks to 3 Test Analysts to ensure adherence to project schedules.
  • Created test plans and test cases for user stories.

Confidential, Tempe, AZ

Quality Assurance Engineer

Responsibilities:

  • Wrote and maintained all test cases.
  • Integrated testing within AIROPS and FLIFO mainframe systems.
  • Developed and implemented test validation.
  • Facilitated weekly meetings with global resources.
  • Conducted test sessions with user groups
  • Led testing for the cargo replacement system, developing a test plan with 800+ business requirements
  • Spearheaded testing for two current applications—an aircraft major repair applications with 300+ business requirements and a aircraft parts receiving application with 300+ business requirements.

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