SUMMARY:

• Over 10 years of professional experience in Information Technology with extensive experience in performing Manual and Automated Testing.
• Good understanding of QA methodology and Software Development Life Cycle (SDLC).
• Tested the web applications in Waterfall and Agile development processes
• Involved in analysis, design and quality assurance of Web - based/ E-commerce, Mobile Client/server for Healthcare, Health Insurance, Financial, and Retail POS industries.
• Excellent working knowledge of HIPPA, Claims Processing, FACETS applications.
• Excellent working knowledge in Black Box testing.
• Developed Test Plans, Test Scenarios, Test cases, Test Scripts and test reports for Manual as well as automated testing for various applications to ensure proper business compliance.
• Tested ETL validation, Data Model Validation.
• Extensive experience in client/server and web application testing using System Testing, Functionality Testing, Integration Testing, Regression Testing, Smoke Testing, GUI Testing, Data base Testing and User acceptance testing(UAT).
• Experience in using Clear Quest, Visual Source Safe and CVS
• Working experience on QC, ALM 11 and QA Complete.
• Maintained a Test Metrics for latest test results information.
• Extensive experience with Rally and Jira applications.
• Specialized in testing WINDOWS and MAINFRAME environments.
• Experience in End-to-End testing of Java based Internet application
• Expertise in Problem solving and Bug Reports using Bug Tracking Tools.
• Strong skills in backend (in both Relational & Hierarchical database) testing. Writing SQL queries, generating reports to ensure data integrity and validating business rules
• Experience in working with Databases and using TOAD, SQL Server and SQL Developer.

TECHNICAL SKILLS:

Operating Systems: MS-DOS, UNIX, MVS, iOS, Windows 9x/NT/2000/XP

Languages: JAVA, SQL, PL/SQL, T-SQL, CICS, TSL

RDBMS: Oracle 7.x/10g, Teradata 6.2/13.0, MS SQL Server 2000 and DB2

BI Tools: Business Objects 6.5

Web Technologies: HTML, ASP .NET, Java Script, JSP, FrontPage, Web Logic, Web SpherePackages: MS- Office, MS-Project

GUI Tools: Visual Basic 5.0/6.0

Testing Tools: QTP 9.0, Selenium, Clear Quest, Bugzilla, Share Point, Clear Case, Quality Center 8.2/9.2/10.0 , ALM 11, See Test, SOAP UI and Postman.

Test Strategies: Integration, System, Regression, User-Acceptance, Black Box

Querying Tools: SQL*PLUS, TOAD, File-aid, SQL*NAVIGATOR, SQL Server.

PROFESSIONAL EXPERIENCE:

Confidential, Mason, OH

Sr.QA Tester

Responsibilities:

• Designed test plans, test cases and test data based on business/functional requirements
• Mapped requirements with Test Cases using the ALM.
• Created and executed automated test scripts using testing software programs
• Record and track patient demographics, history and health status
• Experience in Agile Software development cycle, actively involved in Daily Scrum meeting.
• Wrote SQL queries, to retrieve the data using SQL Developer tool.
• Interacted with business analysts and developers in requirement analysis, design reviews, testing and documentation for application developed in agile environment
• Generate longitudinal patient reports of lab and med history and practice-wide informatics reports (by syndrome, diagnosis and more)
• Tested and validated API’s using SOAP UI.
• Validated patient data on resource JSON file.
• Tested application on any Internet-enabled PC, smart phones and the iPad. (Mobile testing)
• Tested Quanum application on iOS devices (iPhone and iPad) using SeeTest automation tool
• Tracked the status of defects and provided a status report during daily meetings
• Prepared and executed functional and regression test cases.
• Electronic Lab Results are sent to the Quanum application using Lab Result feeder tool
• Verified clinical information and tested electronically received patient data.
• Executed test cases using ALM and logged defects in Rally
• Validated ICD 9, ICD 10 and SNOMED codes using LXSCAPE tool
• HL7 files (Radiology results) are sent to the Care360 application using SOAP UI tool

Environment : Core360(Quanum) EHR Portal, ALM (Quality Center 11.0) , QA Complete , Rally, Clarity, JAVA, Oracle Database 10g ,, SQL Developer, MS-Office, Visual Studio 7.0 , SOAP UI , Postman, Office Communicator, windows 7.0.

Confidential, Lewisville, TX

Sr. QA Analyst

Responsibilities:

• Developed high level test scenarios and test cases based on the Business requirements.
• Mapped requirements with Test Cases using the ALM.
• Created Smoke test cases and executed when ever new build is deployed.
• Performed Functional, Regression, Adhoc and UAT testing.
• Involved in writing UAT test scenarios for all production issues.
• Extracted data from MSP and validated against AD.
• Tested various Mod and Non-Mod products.
• Involved in testing various functionalities introduced by REG X for testing Govt products like FHA HAMP, USDA HAMP and VA HAMP.
• Experience in Agile Software development cycle, actively involved in Daily Scrum meeting.
• Used TOAD/Oracle SQL Developer for retrieving test data.
• Interacted with business analysts and developers in requirement analysis, design reviews, testing and documentation for application developed in agile environment
• Responsible in providing regular test reports to the management.
• Participated in enhancement meetings to analyze various requirements.
• Prepared test data for AUT as per the specifications in BRD/FSD.
• Logged and Tracked bugs using ALM.
• Involved in conditioning loans for external reporting team.
• Tested End to End business work flow.
• Responsible for clarifying all end user inquires.

Environment: Quality Center 11.0 (ALM), Agent Desktop, Mortgage Service Package (MSP),Vendor Loan System (VLS), Clear Quest, Microsoft Test Manager ASP.NET 2.0, XML, SOAP UI, Unix, Web logic, Agile, Oracle 10g, SQL Developer, JIRA 5.1.8, Windows XP, MS Excel.

Confidential, Nashville, TN

Sr. QA Analyst

Responsibilities:

• Reviewed the requirements and the process flow diagrams to prepare Test strategy and Test cases.
• Creation of Manual test scripts by writing complex SQL to validate the data between database and application.
• Conducted UAT testing on all critical Transactions.
• Used Quality Center as the test management tool in the complete testing process
• Produced Test Metrics showing the number of test cases executed, number passed, number failed and number left to execute in weekly meetings.
• Expert level skill in Extraction, Transformation and Loading (ETL) in SQL Server database.
• Acted as a single point of contact for Users and demonstrated the usability and UAT testing.
• Worked with SQL server and functions to test the database integrity.
• Tested the ETL process (Data Extraction, Data Loading, Data Transformations) with Informatica from source to Target databases.
• Wrote and Executed Test Plans and Test Cases for UAT testing using the Quality Center as Test Management Tool.
• Experienced at testing ETL's and flat file data transfers without relying on a GUI layer.
• Extensively used SQL queries commands for data verification and backend testing.
• Reported and tracked the status of the defects with the development team and coordinated with them in retesting the existing defects after the new code deployment
• Carried out the User acceptance testing after the QA sign off was done.
• Conducted Test Plan Walkthroughs with User groups and project stake holders
• Experience in Agile Software development cycle, actively involved in Daily Scrum meeting.
• Validated Data Movement from clinic Database to Central Database.
• Validated data move from decentralized clinic database to the centralized database and log servers.

Environment: Falcon 2.0, Snappy Application, Agile, Windows 7, Bugzilla, Share Point, HP Quality Center 11 ALM, MS-Office, SQL, VB, .NET, VB Script, My SQL, SQL Server, DB2, TFS, SQL Server 2008.

Confidential, Frisco, TX

Sr. QA Analyst

Responsibilities:

• Developed the test scenarios based on the BRD’s and Business Use-Cases.
• Attended QA Hand-Off meetings, actively participated with BA’s, Dev’s, QA’s explaining the written scenarios or test scripts .
• Worked in the agile development environment with frequently changing requirements and features set.
• Attended daily scrum meetings to update the status of tasks assigned.
• Interacted with business analysts and developers in requirement analysis, design reviews, testing and documentation for application developed in agile environment
• Developed Traceability matrix from Requirements document, detailed design.
• Reviewed the use cases and developed the UAT Test Plan and test cases.
• Documented and Executed Test Plans and Test Cases using the Quality Center.
• Involved in writing scripts using QTP for regression testing.
• Tested different modules in Confidential Portal Application like PHR Forms, Trackers, Delegations (Ex: PHR forms like Emergency Contacts, Pharmacies, Family Medical history, Health care visits, and Health care professionals).
• Tested different modules (Ex: PHR Trackers like Blood pressure, Cholesterol, Blood Sugar, Weight & BMI, Exercise and Nutrition trackers).
• To maintain the Patient’s General Information and Health Information using PHR forms and Trackers.
• Extensively worked on Reports which includes Patient Personal Health Record Reports, Claims Reports, Finance Reports, Member Reports and etc.
• Involved in testing the Benefit Plans where all benefit assignment rules and accumulators are entered and assigned to Members.
• Used MySQL and PostgreSQL for implementation of testing processes.
• Involved in Claims processing - efficient management of claims processing for various types of claims like Professional, Dental, Pharmacy and Institutional.
• Extensively used SQL queries commands for data verification and backend testing .
• Managed Onsite and Off-Shore Testing teams for developing and executing Test Cases and Test Scripts.

Environment : Windows XP, Confidential Portal, Quality Center 10.0 , QTP 9.0, Test Director 8.0, JAVA, Oracle Database 10g , TOAD ,SQL Server, MS-Office, Visual Studio 7.0 , SOAP , My SQL , Office Communicator.

Confidential, Philadelphia, PA

Sr.QA Analyst

Responsibilities:

• Developed test scenarios for Cofee application and Self service applications.
• Extensive end-to-end testing of the Cofee application.
• Writing SQL queries for retrieving and updating the Back-end DB2 tables.
• Analyzed system specification in order to design and develop test plan.
• Tested the EPOS system. Prepared receipts of the goods purchased by the customer and maintain hard copies of receipts as well.
• Make list of new products and send to the engineers to implement the same in POS application menu
• Performed GUI test for the application.
• Used Lotus Notes for services enable communities to rapidly respond to business problems.
• Validated the Web Services (SOAP), both Request and Response messages.
• Wrote and Executed Test Plans and Test Cases using the Quality Center
• Maintained requirements and requirements are traced to Test Cases in Quality Center.
• Install, Change, Move and Migration orders through SSP GUI application
• Analyzed requirements from Customer Requirement Documents (CRD), General Design Documents (GD), and Detail Design Documents (DD).
• Expertise in manual testing & Mobile Application Testing
• Installed different products like Double play and Triple play bundles.
• Installed FIOS Data and FIOS video services to existing Voice customers through self service application
• Worked with SQL queries to validate the backend data
• Performed system, Integration and regression testing.
• Performed Smoke, Functional, Exploratory, Security (Authorization and Authentication, Session management, Encryption checking of users personal data) regression testing, Browser compatibility testing (Google chrome, Firefox, Internet explorer, Opera), Network testing (Wi-Fi, 3G, Offline Mode), GEO Location / Location based testing, ATM / Retail Reload Locator with MAP + GPS / zip code/address Uploading applications to handsets using Mac mini- configuration utility for Native. App can be accessed on Mobile, Mobile browser and web browser Experience in testing the application on different Mobile Handset.
• Expertise of testing the application developed using various mobile technologies including J2ME, Blackberry, Android, Symbian, .Net Technology etc.
• Having extensive knowledge in mobile technologies like GSM, GPRS, WAP.

Environment: Quality Center 10.0, IBM Mainframe, NOCV,SSP WF, Soap, Quality Center, Retail application Cofee, Self Service Applications (Go flow, Spot, VZ.com, GB.com). SQL Server, TOAD, Lotus Notes

Confidential, King Of Prussia, PA

Sr. QA Tester

Responsibilities:

• Attended the Business requirement Meetings and Functional Specifications Meeting
• Involved in negative testing of the EDI claims to generate various error codes.
• Tested adding/updating/deleting of the providers, members, groups, facilities, hospitals
• Tested the EDI transactions (270, 271, 276, 277, 837, 835, 834 and 997).
• Claims processing was done on Facets and validated the claims.
• Tested the Eligibility applications (Payer, Provider).
• Validated the Medical and Hospital claims.
• Tested the add/update/delete of members/subscribers into Power MHS.
• Tested and validated the processing of claims.
• Conducted internal review sessions to review the scenarios and test scripts created by the team.
• Worked with SQL queries to validate the backend data
• Conducted meetings with the Provider IS team to review the scenarios created for the various components of the project and get them approved.
• Developed XML test files based on XML schema.
• Validated the Web Services (SOAP), both Request and Response messages.
• Implemented Traceability Matrix and User Case Specification Document and verified the functionality coverage.
• Prototyped the application, providing screen shots for better visualization.
• Maintained and monitored the Quality Center defects, test scripts execution on a daily basis to ensure that the project was done on schedule.

Environment: Mercury Tools (QTP, Win runner, Quality Center 9.2), Oracle10g, Microsoft Test Manager, Java, Lotus, Power MHS, HIPPA, EDI, ANSI X12(4010), MVS, TSO, ISPF, DB2, CICS, JCL and Windows 2000.

Confidential, Des Moines, IA

QA Test Analyst UAT Tester

Responsibilities:

• Developed test scenarios and test procedures based on the test requirements.
• Test Cases were designed based on Use-Cases and Requirements in Quality Centre
• Wrote and Executed Test Plans and Test Cases using the Quality Center
• Maintained requirements and requirements are traced to Test Cases in Quality Centre.
• Performed GUI, Functional, System Integration, Regression and UAT testing
• Created smoke test cases for the end to end test process of the successful and failure path using QTP
• Involved in writing UAT test scenarios and test cases.
• Requirements management using Telelogic Doors.
• Responsible in providing regular test reports to the management.
• Participated in Enhancements meeting to distinguish between bugs and enhancements.
• Prepared test data for the AUT as per the specifications of BRD
• Tested the Middle-Tier (XML, SOAP, Web services).
• Tracked and reported bugs using Clear Quest
• Involved in doing System testing of the entire applications along with team members
• Applications are tested manually.

Environment: Mercury Quality Center 8.2, QTP, Clear Quest, Java, J2EE, JSP, Servlets, EJB, XML, SOAP, Unix, Weblogic, Oracle 10g, SQL, Windows NT, XP, MS Excel.

Confidential, Silver Spring, MD

Sr. Workflow Integration Tester

Responsibilities:

• Developed Test Plans, Test Cases and Test Scripts in Test Director.
• Tested all Practice Management Workflows, like Front-end, Middle and Back-end Scripts.
• I worked extensively on Prelude, Resolute and Cadence module.
• Working knowledge in ADT(Admission, Discharge, Transfer) for In-patient
• Conducted Workflow Integration Testing (WIT) and Regression testing.
• Converted WIT Scripts to User-friendly scripts and facilitating User Acceptance Testing.
• Tested all End-to-End Scenarios based on the Security Roles.
• Tested the adjudication and processing of claims using Diamond 950.
• Tested the flow of claims and interfaces (TIBCO) from Diamond to EPIC.
• Tested Clarity Reports like Void Charges Audit Report and Co-pay Wavier Report.
• I worked extensively on Charge Review Work queue, Account Work queue, and Follow-up Work queue
• Worked with various HL7 Messages such as: A01 - Admit patient, A02: Discharge patient, A03: Transfer Patient.
• Worked with JCL extensively to schedule and execute the jobs.
• Worked with SQL Queries to validate data.
• Tested various menus, options and utilities
• Defect tracking using Test Director.
• Tested Enrolment, Appointments that are created in Kmate (systems of records) and in Epic Real time.

Environment: Windows2000 Professional, EPIC Summer2005, Diamond 950, Mainframes, Java, J2EE, TIBCO, Web logic,SOA, Test Director / Quality Center v8.2, SQL, MetaframeXP, Citrix, Lotus Notes 6.5, Jpoint, Kmate, Hyperspace, Tapestry.

Confidential, Reno, NV

QA Consultant

Responsibilities:

• Writing technical specifications, creating detailed test plans and testing custom and functional enhancements on the back-end and front-end for client specific changes to programs, modules or process changes.
• Automated test cases using Win Runner to perform Functional and Regression Testing of different application versions.
• Implementing & Managing Test Director as Bug Tracking Tool Prepared and executed test cases for Functional, Performance, Database testing
• Created and configured GUI map using GUI Map Editor of Win Runner for mapping the standard and custom objects.
• Created and executed TSL Scripts using Win Runner to perform the regression testing.
• Version control using Star Team.
• Set up Rendezvous points for stress testing the web applications under test
• Analyzed the system under load and worked with the system administrator and developers to resolved bottleneck issues.
• Writing SQL Queries to retrieve data and making database checking.
• Implementing & Managing Test Director as Bug Tracking Tool.
• Performed Data driven tests using Positive and negative sets of data.

Environment: Java, J2EE, Web logic, XML, Lotus Notes, Oracle, Borland Star Team, PERL, SQL, PL/SQL, Windows, UNIX, Mercury Tools (Test Director, Win Runner), Power Point, Excel.