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Qa Analyst Resume

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Cerritos, CA

SUMMARY:

  • Strong academic background in Information Systems and Information Technology with experience as a Systems Analyst and Quality Assurance Analyst
  • Quickly learn and master new technology; successful in both team and self - directed surroundings; and proficient in a range of information technologies
  • Years of QA experience in phases of software development life cycle, including project planning, scheduling, testing, defect tracking, and reporting.
  • Superior analytical, troubleshooting, communication skill, highly adaptable to change, able to multi task by working on concurrent projects

TECHNOLOGY SUMMARY:

Methodology: Agile, Scrum, Waterfall

Languages: SQL, HTML, VBScript, basic Xcode and Java through mobile application development

Software: SAP Business One, Microsoft SQL Server 2000, eBridge, EDI Asset, DbVisualizer, Quick Test Professional, Guidewire, HP ALM Quality Center, FSCRater, Quicksilver, NextGen, Microsoft Office Suite, SoapUI, Hyland OnBase

IT EXPERIENCE:

Confidential, Cerritos, CA

QA Analyst

Responsibilities:

  • Continued work as part of the Rate Level initiatives Underwriting team on the Advanced Capture project.
  • Wrote test plans and cases, designed automated tests, and programmed SoapUI and QTP scripts to test web browser based UW software and web services.
  • Used internal company automation regression framework to integrate QTP actions to provide other QA users with access to automation testing.
  • Data mined company SQL database through use of DbVisualizer to acquire test data and used SoapUI to test web services with the document management system.
  • Executed test cases, logged defects using HP ALM Quality Center, and closed defects after confirming fix has been deployed to the test environment.
  • Tested UW business process document flow for Hyland OnBase software.

Confidential, Brea, CA

QA Analyst Contractor

Responsibilities:

  • Part of the team which provided quality assurance for the Rate Level initiatives.
  • Provided QA for software development project where new rate levels were modified for individual states such as CA, and GA.
  • Tested Quicksilver agent system and NextGen underwriter system integration, verified Business Requirements have been developed and functional for Quicksilver and NextGen applications.
  • Designed test plans and defined test cases for functional, integration system, and user acceptance testing.

Confidential, Costa Mesa, CA

QA Analyst Contractor

Responsibilities:

  • Software tested Web Portal with focus on management and creation along with Auto Quote for several states including CA, and IL.
  • Analyze business requirements, create test plans, design test cases, execute test cases, and open and track bugs for functional, integration and user acceptance testing.
  • Rewrote test cases for each individual state after review and analysis of business requirements for all states where Web Portal has been implemented or in development.

Confidential, Brea, CA

QA Analyst Contractor

Responsibilities:

  • Part of the team which provided quality assurance for the stabilization of the company’s Web Quote system - both Quick Estimate and Full Quote.
  • Provided QA for software development project where functionality and software integration were added to Guidewire PolicyCenter for both Business Auto and Homeowner policies in order to customize PolicyCenter to meet business needs.
  • Analyzed business requirements to develop and execute use cases, test plans, and test cases pertaining to software development for WebQuote and Guidewire Policy Center.
  • Identified over 300 valid defects for WebQuote based on analysis of agent and underwriter manuals of States where the system has been deployed on both front and back end systems.
  • Defined test cases for functional, integration, and user acceptance testing for complete quote process as well as for homeowner and business auto policies.
  • Reviewed business requirements and documents written by QA team.
  • Provided QA for database data mapping between application and integrated system services.

Confidential, City of Industry, CA

Systems Analyst

Responsibilities:

  • Handled technical troubleshooting within an enterprise resource planning environment, including business process bottle necks and data recovery.
  • Responsible for high priority issues with timely documentation, resolution, and closure of tickets along with handling job duties associated with SAP Business One and EDI system administration.
  • SAP Administrator: maintain user accounts/rights, print layouts, and queries, familiar with the company’s business processes
  • EDI Coordinator: setup EDI partnerships with trading partners, test maps for required documents, and implement system for new trading partners
  • Provide Help Desk support for users of SAP
  • Troubleshoot SAP and EDI issues
  • Create reports based on data from SAP and related database for sales and accounting department
  • Process EDI daily documents
  • Maintain and verify daily EDI transaction logs

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