SUMMARY

Hands - on experienced Scrum Master in managing software development projects that meet demanding time restraints and high expectations. Proven track record of delivering high-quality of software on time within a budget and above expectations. Capable to organize, coach, lead and motivate Scrum teams. Skilled in providing effective leadership in fast-paced environments with excellent oral and written communication skills.

CORE COMPETENCIES

• Product/Project Management
• Agile/Scrum Methodologies
• Strategic Planning
• Process Documentation
• Technical Skills
• Project Budgeting
• Process Improvement
• Streamlining Efforts
• Product Development
• Prioritizing/Multi-Tasking
• Automation Architect
• TDD & BDD
• Manual / Automation Testing
• Java Coding
• Documentation Skills
• Project Status
• Performance Testing
• SDLC
• Quality Assurance
• Attention to detail

TECHNICAL SKILLS

Programming Languages: C, C#, Java, JavaScript, VBScript, ASP.NET, HTML, JSON and XML

Operating Systems: Windows 10/7/XP, Mac, MSDOS, UNIX, AS400 and Mainframes

Database Tools: DB2, MS SQL Server, Oracle, MS Access 2013/2010, Oracle PL/SQL, TOAD

Management Tools: JIRA, HP ALM/Quality Center, MTM, VSTFS and TestRail

Defect Tracking Tools: JIRA, HP ALM/Quality Center, VSTFS, TestRail, Jack Track, PVCS, Clear DDTs, Clear Quest

Automation Testing Tools: Unified Functional Testing (UFT), Selenium, SoapUI Pro, and TestComplete

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook, Visio

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential, Fort Worth, Texas

Responsibilities:

• Facilitating requirement discussions and make sure Scrum team understood the requirements without any gaps
• Conducting team ceremonies, including the daily scrum, product backlog refinement, sprint review, sprint retrospective, and sprint planning
• Coaching a distributed cross-functional team on Scrum best practices and continuous improvement
• Guiding and coaching the Scrum teams and organization on agile values and principles
• Supporting cross-team coordination
• Removing impediments and helped the team finding right resources to remove the impediment
• Supporting the team in deploying tested code every two weeks for a high-volume Back Office (BO) customer service applications
• Analyzing client's business needs, systems, third party vendors, and potential data sources
• Building professional client relationships and proactively solicits current/future client needs
• Working collaboratively with development teams across the development life cycle
• Ensuring on-time software delivery by monitoring Scrum team progress using sprint burn down charts and release burn up charts
• Facilitating release planning discussions to ensure the product delivery as committed
• Working closely with users, internal and external customers, vendors, and other stakeholders
• Analyzing the results and recommending suggestions to improve the rate of task completion and ease of use
• Proactively managed client expectations and changes in project scope and requirements
• Protecting development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline
• Assisting product owner in backlog refinement and continuous delivery of features
• Educating and reinforcing scrum methodology and agile framework to team members and stakeholders
• Managing project scope to ensure delivery was compliant with scope commitment
• Tracking and managing product backlog, burndown metrics, velocity, and task breakdown
• Addressing problems and issues through risk management and contingency planning
• Conducting process improvement meetings to deliver valuable product and meet expectations of stakeholders
• Evaluates the Scrum Maturity of the team and mentoring the team to achieve higher levels of quality of the software product
• Endeavors to build a safe environment and promote a productive culture of work
• Providing assistance to the internal and external communications group, and advocating transparency and efficient communication channels
• Collaborating closely with Development team and Product Owner (PO) with respect to managing the product backlog
• Providing servant leadership approach to the team; extending support whenever possible and coaching with examples when needed
• Facilitating work productivity without coercing, assigning or delegating assignments

Environment: C#, MS SQL Server, JIRA, Linux, PuTTY, Microsoft Test Manager (MTM), Visual Studio Team Foundation Server (VSTFS), Windows PowerShell, Splunk, Windows 7/10MS Office.

Scrum Master

Confidential, Richardson, Texas

Responsibilities:

• Guiding and coaching the Scrum Teams and organization on agile values and principles, and using the Scrum framework to delight customers
• Working to remove all impediments and obstructions to the team’s progress
• Facilitating various Scrum activities such as Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Supporting cross-functional team on Scrum best practices and continuous improvement
• Assisting the Product Owner with refining the product backlog
• Supporting Scrum team in deploying tested code every two weeks for a high-volume health care application
• Building a trusting and safe environment and resolving the technical issues
• Consulting with clients to elicit and document requirements and design screen mockups
• Managing web-based software projects to meet performance benchmarks for budget, deadline, and customer satisfaction
• Acting as a Business Analyst in creating solution roadmaps and participating in the development of healthcare applications
• Working closely with internal development resources to ensure the development teams are practicing the Agile principles
• Build the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings
• Highly engaging with client focusing on requirements definition and conceptual solution design
• Co-ordinating with development team to ensure technical implementation requirements are interpreted and implemented correctly in a timely manner
• Acting as Product Owner to write user stories, refine the product backlog, and answer questions
• Supporting and educating the Product Owner with respect to refining and managing the product backlog
• Assisting with internal and external communication to improve transparency and radiating information
• Guiding development team from project initiation through the delivery of final product based on prioritization
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Proactively involving in developing and maintaining team standards, tools, and best practices
• Helping team to facilitate the timely completion of high-quality deliverables
• Involving in technical implementation approach which included customer focused healthcare application, middleware integration and the architecture of backend systems

Environment: Angular, ARIES, Java, .NET, XML, DB2, Jenkins, MAC, JIRA, JSON, Postman, Splunk, GIT, Selenium WebDriver, HP Quality Center/ALM, ReadyAPI/SoapUI Pro, Windows 7/10, MS Office.

Business Analyst / Sr. QA Analyst

Confidential, Richardson, Texas

Responsibilities:

• As a Business Analyst and collaboratively working with end clients
• Designing automation framework, developing and updating test scripts using QTP tool and improving efficiency of projects through performing functional testing
• Verifying the transactions using Splunk, and identifying gaps in testing processes, creating solutions and making continuous improvement
• Collecting and analyzing data for improvements, and creating complex input test data to address critical functionality
• Coordinating production release validation testing with internal teams and external customers
• Creating test metrics and sharing the reports to internal business partners using HP ALM tool, and provided guidance and technical supervision
• Reviewing project deliverables and advising new trend methods and technologies to improve the quality and accuracy of the software
• Mentoring onsite/off-shore QA resources in product development, testing methodologies and scripting techniques
• Conducting regression testing to determine release readiness using UFT automation test scripts

Environment: Jack Track, QTP 9.5, .NET, C++, XML, VBScript, Oracle, DB2, Windows 2000/XP, Telegence, CARE, OPUS, PDC, Phoenix, Premier, HP Quality Center, Mac, Clear Quest.

Software Developer

Confidential, Dallas, Texas

Responsibilities:

• Developing web pages using JSP and Servlets
• Working with users to establish requirements and determine priorities
• Assisting with detailed technical designs to develop project-specific programs
• Debugging, creating preparation of user-level documentation
• Using Core Java Technologies, SDLC (Software Development Life Cycle), to design and development of web-based application
• Involved in accurately providing estimated development times.
• Developing new functionalities, both back-end and front-end.
• Integrating and modifying software systems according to the end user specifications

Environment: JAVA, XML, Visual Source Safe 6.0, IIS, MSSQL, DB2, UNIX, Windows 2000/NT/XP