Quality Control Manager Resume
SUMMARY:
15+ years of Managerial, supervisory and hands-on experience in delivering applications in field of e-Commerce, Finance, Social Networking and e-learning industry. Strong experience in Software Assurance & Testing with ability to collaborate with Senior Management, business teams, and technical areas, to deliver optimal business process solutions, in line with corporate priorities. Strong communication and interpersonal skills. Ability to deliver results within scheduled time and maintain the confidentiality of clients & good working relations with-in team. Good analytical, organizational, and problem-solving skills. Ability to learning quickly and constant focus on process improvement and skill enhancements among within team.
- Developed innovative test strategies and streamlined process with development activities to reduce testing redundancy.
- Expertise in setting up Automation framework for integration and regression activities.
- Define best practices, Test Strategy & Methodologies for functional, Regression and Automation testing.
- Successfully managed diverse range of projects from conception through implementation.
- Enhance & strategize software defect life cycle management processes that helped reduce downtime from bug detection to resolution.
- Proven expertise in gathering, analyzing and documenting business requirements and developing BRD, FRD and helped in preparing SRS
- Expertise with Agile methodologies & worked as Product Owner on multiple projects by writing feature map use cases and stories. Also worked closely with UX team.
- Involved in the Black Box Testing, Unit Testing, Integrated Testing, Functional Testing, System Testing and UAT, Performance Testing and hands on experience with the testing tools.
- Hands-on experience using Iterative/Agile SCRUM Development and Waterfall Development methodologies.
- Proven experience in implementation of QA best practices, Testing Strategies and Methodologies in Software Development Life Cycle and Software Test Life Cycle stages.
- Enjoys developing, leading and managing High Performing Teams of QATs in a shared services model spread across multiple geographic locations
- Expertise in developing functional specifications for business process refinement and automation, system Architecture, conducting feasibility studies and scope.
- Expert in developing & Reviewing Test Plans, use cases, Test cases and Test Scripts using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
- Experience with Object-Oriented Programming, design patterns, and web Technologies.
- Analyzed and reviewed various project modules to provide traceability by creating testing artifacts, end-user support documentation and materials.
- Ability to learn new concepts, technologies and methodologies rapidly with strong problem-solving skills.
- An efficient self-starter and quick learner with effective interpersonal and negotiation skills.
- Ability to manage time and priorities effectively to allow for the timely completion of multiple tasks on concurrent project assignments.
- Excellent knowledge and working experience in QA planning, test case designing, test performance strategy creation & execution along with the test result analyses
- Excellent Written and oral communication skills with ability to articulate requirements, process flows and relationships.
- Good understanding of the concepts of agile methodology and the practical usage
- Strong background in web, mobile & tablet-based projects (Both iOS & Android) with lot of experience in working on mobile, web and native applications.
- Skilled to perform performance testing for web application and services along with publishing detailed results
- Good Knowledge of Security Testing (SQL injection and Penetration testing for web-based applications)
TECHNICAL SKILLS:
UAT Coordination QA Support Business Analysis Technical Skills Data Processing MS Excel, SQL, SharePoint Presentation and Business Modelling MS Visio, MS PowerPoint, UML Requirement Management Quality Center, MS Projects, MS word, Jira, Taiga Operating Systems Windows, MAC OS Methodologies Waterfall, Agile, UML, Six Sigma, CMMI Languages SQL Microsoft Office MS Office- (Word, PowerPoint, Excel) Testing Tools Jira Suite, Test Director, PVCS Tracker, Jira, Mantis, Taiga, Selenium Suite, Appium, Katalon, OWASP ZAP Project Management Microsoft Project, Microsoft Office, Basecamp
Professional Experiences NetSolutions - Net Solutions is a software development and WEB solutions company specializing in web design, e-commerce and custom Internet application needs. I have been deployed in various accounts/projects during the tenure of working with NetSoluions.
Quality Control Manager
Confidential
Responsibilities:
- Worked closely with client & Business Analysis team to gather business requirements from the user
- Help & review prepared Business requirement document and functional specification document to tailor the needs of the client.
- Worked on delivering the requirements as specified in the Statement of work document.
- Identified the system requirements, assumptions and dependencies and created User case documents, test scenarios along with extensive use case narratives.
- Was instrumental in organizing the Joint Application Development sessions using my in-depth knowledge in System development life cycle.
- Review & shared feedback on the standard operating document along with the scope document, vision documents
- Developed Test Plans for all releases & share reports with clients after every release.
- Developed & maintain Test Strategy for the project & ensures it gets followed.
- Developed an in-house system to automate the application and ensure it gets executed in the Continuous Integration process.
- Was actively involved in scheduling meetings, conducting interviews with clients and trying to keep the entire project within the budget and time limits.
- Worked closely with Business Analysis performed GAP analysis on the feedbacks coming from client.
- Worked with various members of the project including the software developers, testers, designers and other analysts to ensure that the project was in compliance with the industry Quality Standards.
- Successfully completed the project by releasing the applications into productions and created various user manuals, guides and review documents to ensure complete understanding from the business end users and the clients.
- Schedule retrospective meetings & ensure improvements in deliverables sprint by sprint.
Senior Test Lead
Confidential
Responsibilities:
- Worked collectively with all stakeholders to define the system objectives and identify constraints for the system.
- Met with all stakeholders’ client business users, development teams to collect requirements & user scenarios.
- Developed application use cases, stories & developed acceptance criteria against stories for the development, testing team and all other stakeholders review.
- Reviewed different Video platforms and analyzed data required to process these requirements and performed validation to ensure the application can be used by different Enterprises to use this application as learning systems.
- Also helped create Test Plans and review Test Cases for GUI and help database testing by analyzing the Business requirements specification document.
- Collaborated with BA team in conducted various meetings and end user to understand client requirements first hand.
- Conducted sessions for various test team members and other users to help them get a better understanding of the project.
- Provided hands-on project schedule management using Taiga during the various stages of the project.
- Responsible for creating and maintaining documentation related to the project including test reports, test data & test plans at all stages.
- Created and researched on various use case scenarios and narratives for enterprise based SAAS solution
- Performed detailed analysis for Live Video module requirements shared by client & studied different systems before finalizing solution.
- Responsible for processing change requests from the client by adding new requirements in the system and adding new sprints after discussing and prioritizing the requirements with client.
- Completed and implemented documents for the users
- Answer ad hoc questions and provide clarification/direction to development and support teams regarding user stories and functions
- Agile Methodology used to deliver this project was Scrum. Ensure all scrum ceremonies gets conducted on time like daily standups, retrospection meeting and spring planning.
- Taiga was used as Requirement Management, Change Management, Sprint Planning, Testcase Management & Issue Management System. Ensure all documentation are upto dates and gets delivered on time.