PROFILE:

• Confidential joined SAP as a fresher and is a Senior Consultant now with 10 years of SAP Experience, spanning various domains and roles like core SAP Testing, Product and Solution Management, Sales Operations, Sales Support, Quality Management (QM) and Scrum Master responsibilties.
• She has assimilated vast experience in handling product planning, development, quality, roll - in and roll-out processes and sales operations related to the product Confidential, SAP to S4H Re-platforming migration (PP/DS, AFS) solutions.
• She has end to end knowledge of global product management and business development responsibilities in the APJ region from inbound activities of product conceptualization to the outbound activities of product roll-out.
• Her current role touches upon quality management skills, product development and release to customers following the scrum methodology.
• Ability to quickly understand the market needs, prioritize and translate them into specifications with ample consideration of design/architecture.
• Ability to closely collaborate with architects, development and the quality engineers
• Sound understanding of various processes and standards to be followed during development to ensure highly usable and desirable end-product
• Experience of working in multi-cultural milieu
• Ability to connect with the Market and Prospective Customers
• Worked closely with the pre-sales and sales teams
• Plan and execute Go-To-Market (GTM) activities
• Create business plan and conduct Expert Live Sessions (ELS) for product users
• Deliver customer presentations and demos
• Conduct competitive analysis of the product and capable of moving with the new SAP innovations and market trends
• Ability to get feedback from the customers on the product and convince them to become reference customers
• Ability to conduct customer webinars and workshops
• Confidential is member of product team and works closely with the product owner
• Plan & execute q-measures in the product team (e.g. requirements, inspections, integration tests) and enables the complete team to deliver in quality
• Defines specific quality requirements into the release backlog
• Work with the organization to make Scrum possible
• Ensure Scrum is understood, enacted and promote improved engineering practices
• Create an environment conducive to team self-organization and shields it from external interference and distractions to keep it in group flow
• Helped to resolve impediments
• Create business plan
• Win license and service customers
• Build license and service leads
• Provide support to TQM, AE and CP for license and services sales
• Responsible for sales support operations
• Responsible for Go-To Market activities, generate leads and position SAP products
• Conduct and deliver customer webinars, workshops, presentations and demos
• Gather competitive analysis of the product compared to the market situation
• Conduct customer feedback from the customers
• Responsible to increase pipeline/leads customers and meet the revenue target
• Sales briefing
• Responsible for a new product release to market
• Requirement gathering from customers and consultants
• System preparation and building demos for customers
• Plan roll-in sheet for developments
• Manage SAP internal and extenal sites like: SCN, SAP.com, SMP, internal communities related to SAP Confidential
• Understand business process and provide testing techniques to developers
• Build Test Cases
• Atomation testing(using eCATTs)
• Manual and Regression testing
• Scenario based testing with war room approach, Exploratory testing
• Black box and White box testing
• Conducted trainings on eCATTs and on SAP overview to the induction batch

PROFESSIONAL EXPERIENCE:

Confidential

Quality Program Expert and Scrum Master

Responsibilities:

• Plan & execute q-measures in the product team (e.g. requirements inspections, integration tests) and enables the complete team to deliver in quality
• Define specific quality requirements into the release backlog
• Define Definition of Done along with Team and Product Owner
• Participate in Sprint Review as a Confidential
• Responsible for PPMS/ SIRIUS, cPro, T061 process, I2M
• Organize Integration & Acceptance test - for every development in Sprint
• Create test plan, assign test packages to testers
• Monitor quality status and incidents overview in GTP
• Measure product quality based on KPIs
• Create monthly report for maintenance and development
• Sample audits for notes, incidents and developments
• Review the design/ mockups/ as per quality norms and for the complete understanding of the product and
• Be part of all sprint planning and review
• Regular alignment with QE of the all the scrum teams
• Follow scrum methodology holistically
• Conduct scrum ceremonies (review, retrospective, planning)
• Create an environment conducive to team self-organization and shields it from external interference and distractions to keep it in group flow
• Help to resolve impediments
• Address retrospective points
• Calculate scrum team velocity and efforts

Confidential

Sales Support

Responsibilities:

• Build connections with other sales and pre-sales team within SAP
• Conduct Sales briefing and enable the sales team to position Confidential in the APJ market
• Support the sales people and respond to the customer queries
• Conduct and deliver customer webinars, presentations and demos
• Gather competitive analysis of the product compared to the market situation
• Plan GTM activities and generate leads
• Responsible to increase pipeline customers and meet the revenue target

Confidential

Solution Management

Responsibilities:

• Build connections with other sales and pre-sales team within SAP
• Conduct Sales briefing and enable the sales team to position Confidential and LT
• Support the sales people and respond to the customer queries
• Conduct and deliver customer webinars, workshops, presentations and demos
• Gather competitive analysis of the product compared to the market situation
• Conduct customer webinars and workshops
• Responsible to increase pipeline customers and meet the revenue target
• Plan GTM activities and generate leads
• Travelled to Walldorf, Germany to attend workshops and understand and deliver global marketing strategies

Confidential

Product Management

Responsibilities:

• Understand business processes
• Pro-actively participate in creation of specifications and requirement documents
• Soley responsible for the creation and maintenance of the roll-in sheet which holds as an input for next development cycle
• Actively participate in the design/mock ups of different UIs of the product
• Responsible for content management
• Speaker on SAP Teched 2012 for SAP Confidential demo pod
• Create marketing materials, guides, help portal documents, FAQs, RKT documentation
• Deliver Live expert sessions
• Build online demo systems
• Create offline demos for customers and consultants
• Deliver demos to all the customers globally
• Create SAP Confidential training material
• Create and maintain internal and external SAP web pages for SAP Confidential:
• SAP.com page
• Service Market Place
• Confidential Community
• Space editor and moderator for SAP Community Netrwork (SCN) for Confidential
• Initiator and founder of SAP Product Managers forum @ SLI
• Involve in customer validation projects and PoC
• Conduct integration tests with end users
• Create user acceptance test scripts for the business processes validation
• Implementation of LT support services for Premium Engagement customers for SAP Confidential
• Reponsible for creating and managing customer database sheet
• Understand customer pain points and get customer feedback
• Initiate and conduct Customer Engagement activities
• Conduct and ensure the deliverables of the ramp-up of the product Confidential
• Drive all the activities of a ramp-up driver and present it to the Global Steering Committee (GSC) stakeholders
• Responsible for the release note for SAP Confidential
• Schedule calls with customers to give them an understanding about our product along with the understanding of their system and processes
• Prepare customer’s approval letter

Confidential

Quality Engineer

Responsibilities:

• Test and validate the business process/ functionality using scenario-based testing technique
• Understand the industry scenario for testing and how the domain are inter-related (ERP-MM, SD, DM..)