PROFESSIONAL PROFILE:

• Over 10 years of professional functional experience across retail, consumer goods, manufacturing, telecom and financial services industries
• Certified SAP SD consultant, experienced in SAP MM/LE/IS Retail/IS Media/ and AFS
• Experienced in testing cross - functional integration with SAP IS Retail, IS Media, SAP AFS, Logistics management, Procurement, Order management, Quality, SD/LE, MM, QM, WM, FICO, BI, SAP HANA, CAR, SAP FIORI, Selenium, and EDI
• Proficient in using business applications, documents by using Microsoft Word, Excel, PowerPoint, Visio, Hyper Snap, Innowera Process Runner, HP ALM, JIRA
• Highly experienced in getting business and technical requirements, coordinate with BSAs, PMs and developers to ensure desired functionalities are implemented successfully
• Diverse experience involving in all aspects of implementation phases: Business Process Analysis, Defect management, Documentation, Testing, User, and Production Support
• Full cycle upgrade support pack implementation, analysis of side effect report, Impact analysis, OSS notes, Solving notes
• Designed and created ABAP queries and customized Z Reports for business users
• Professional having strong business knowledge and highly developed skills to map business processes in SAP SCM (SD/MM/LE/QM)
• Thorough understanding of ASAP methodologies, gathering business requirements, Realization, Unit/Integration testing, Regression testing, UAT, Go-Live and Support

RELEVANT EXPERIENCE:

Confidential, Cintas-Mason, Ohio

QA Lead (SD/MM/LE/AFS)

Environment: SAP SD/MM/LE/AFS/HP ALM

Responsibilities:

• Analyzed the User/Business requirements, Functional Specs, and Use Case documents to create Test Cases for functional testing
• Led daily Standup with Project Manager, Development Team, QA Team and other Business Analysts to discuss DSR (Daily status report)
• Designed test plan and participated in defining test strategy for go live in Canada
• Analyzed the User/Business requirements, Functional Specs, and Use Case documents to create Test Cases for functional testing for US and Canada go live
• Validated Output determination, language determination, tax service orders, deep clean and direct sales delivery output, picking output and order confirmation based on regions and province
• Worked closely with Logistics, Finance and EDI teams at Cintas to ensure test results are as per business requirements and issues are resolved
• Conducted sessions and designed BPPs for EDI team, supported and provided UAT support for sign off
• Created and uploaded Manual test scripts into HP ALM for various RICEF
• Attended defect report meetings and maintained accurate status of defects, co-ordinate with functional team for resolution of defects
• Supported OTC processes functional specs, data map and test scripts of outbound EDI, outputs such as order, invoices, invoice list, Email recipients
• Assisted and performed forms validation of orders/invoices and invoice list with output in different languages

Confidential, Chicago, IL

QA Lead (SD/MM/FI/HANA/Master data)

Environment: SAP SD/MM/IS Media/HANA/JIRA

Responsibilities:

• Lead and performed testing of Logistics/Procurement, Quality and Finance modules AR, AP, GL, and various custom transactions and reports
• HP Quality Center tool to create Business scenarios and test cases for AP, AR, PO, sales order project
• Used HP Quality Center tool to create Business scenarios test scripts for sales order, purchase orders, AP, AR, Bank, Tax and Open Text
• Managed master data and ensure data integrity for media products and media issues for Tax and Accounting and Law
• Applied best practices to clean up data redundancy improve data quality
• Maintained vendor master, material master and actively participated in data mapping session to integrate with legacy systems
• Designed test plan and participated in defining test strategy for go live in Italy, North America and UK
• Analyzed the User/Business requirements, Functional Specs, and Use Case documents to create Test Cases for functional testing for US and Italy go live
• Configured and tested Output determination, delivery output, picking output and order confirmation
• Designed and develop solution to process rebates, closing rebate agreements, and credit memo request generation
• Supported SAP projects with regards to data upload using LSMW and extending data to different sales areas in US and Italy
• Managed successful go lives of Confidential in North America and Italy on budget and time
• Led daily Standup with Project Manager, Development Team, QA Team and other Business Analysts to discuss DSR (Daily status report)
• Processed requirements, business designs, test plans/cases, implementation plans, production support documentation and executing all created plans
• Validated master data, conditions, standard and customized reports for accuracy and consistency
• Conducted session for new hires and provided help to junior resources
• Developed scripts for OTC cycle testing involving media products and media issues for Confidential

Confidential

SAP Test Lead (SD/MM/LE/QM)

Environment: SAP IS Retail SD/LE/MM/FI/QM,SAP HANA, CAR, FIORI, HP ALM

Responsibilities:

• Analyzed the User/Business requirements, Functional Specs, and Use Case documents to create Test Cases for functional testing
• Led daily Standup with Project Manager, Development Team, QA Team and other Business Analysts to discuss DSR (Daily status report)
• Processed requirements, business designs, test plans/cases, implementation plans, production support documentation and executing all created plans.
• Tested and validated new customer types/ order reasons for sales order processing designed for independent and affiliate stores scenarios
• Gathered and Analyzed the User/Business requirements, Functional Specs, and Use Case documents to created Test Cases for functional testing.
• Performed E2E testing for retail specific scenarios; Vendor to DC, Vendor to store (DSD orders), DC to store (STO) involving various interfaces application
• Tested customized reports and ABAP queries for users as per unique business requirements
• Worked on upgrade of store portal and integration of SAP HANA, involving data requirement, data mapping along with EDI
• Designed availability check setting along with WMS and IPFR teams for supplying DCs
• Performed extensive system integration testing of claim and returns process specific to SDM (Shoppers drug mart), Narcotics and prescription drugs. Tested claims/returns order in SAP integration with hand held/ COM system used in corporate/ non corporate pharmacies
• Supported OTC and P2P processes functional specs, data map and test scripts of inbound/ outbound EDI, such as order confirmation, ASN, sales order creation thru various legacy systems, common feed to TMS (Transportation Mgt system) and WMS (Warehouse Mgt) Manhattan
• Created and updated project-related documents such as configuration document and business Process Procedures using RWD documentation tool
• Worked closely with SCM/ Finance to support finance upload tools/ SCA (Supply chain analyst) workbench for upgrade
• Extensive testing involving different document types of sales order, PO, STO, and end to end testing of variety of scenarios OTC and P2P cycle
• Analyzed test results and provide test summary reports to onsite Project Manager and offsite team
• Contributed to test project planning, provides subject matter expertise for assigned area/sub-domain
• Supported offshore teams with test data such as article master, vendor master, pricing, promotion, SSR, IDOC's for further processing and testing
• Supported peers and testers through testing Lifecycle Performed the testing within a tight time window and delivered high quality work to offset significant business risk
• Contributed and executed test plan development (test schedule, test environment, data, System Integration Testing, regression requirements, test case development, etc.)

Confidential, Minneapolis, Minnesota

SAP Test Lead/SAP Functional Consultant- OTC/P2P

Environment: SAP SD, MM, WM, PP, FI/CO, IM, CRM, SRM, Vistex, HP Quality Centre, HP ALM

Responsibilities:

• Provided post go-live production support in functional area such as SAP SD (OTC), MM (STP), LE (LEX).
• Ensured SAP results align with the business requirements
• Gathered business requirements and documented clients’ needs
• Designed(BPP's) business process procedures, configuration documents, end user manual, and quick cards
• SAP Reporting: Identified SAP Standard and custom reports for use for FI, AR and GL accounts
• Responsible for resolution of incidents; track and monitor incidents throughout the lifecycle
• Escalated tickets to different functional department/ IT groups as per severity and provided solution in a timely manner
• Validated master data, conditions, standard and customized reports for accuracy and consistency
• Delivered SAP SD sessions to multiple client's sites- Sales order processing, pricing, delivery, output, text, post goods issue, billing, rebates, LIS and customized reports
• Worked on the issues related to the integration of different functional modules of SAP system
• Master Data: Updated Material Masters, article, BOMs, assortment, work centers / Worked on the issues related to the integration of different functional modules of SAP system
• Set up and maintained new customers, vendors, materials, articles, in ECC system. Ensured timely updates in MDM as well as legacy
• Prepared Material Master Data maps for all the relevant fields and prepared specifications for Material master (screen layouts) conversion
• Involved and designed Z fields required in Material master to interface various WRICEF requirements to populate data
• Configured the Material Master records and the screen layout for Materials with relevant field selection
• Performed configuration analysis of SAP SD, MM, and LEX associated integration points
• Actively involved in Knowledge Transfer sessions, and Production Support
• Resolved Level 2 queries break/fix that are assigned by HP Service Manager and Global Service Management (GSM)
• Supported special business scenarios such as intercompany, STO, Debit and credit memo and rebate

Confidential

Business System Specialist(SAP SD/MM)

Environment: SAP SD, MM, QM, LE, FI, CO, BW, APO, EDI, HP ALM

Responsibilities:

• Provided production support in functional area such as SAP MM, SD. Ensured SAP results align with the identified business requirements
• Delivered SAP SD sessions to multiple client's sites- Master data (customer/material),Sales order processing, pricing, delivery, output, text, post goods issue, billing, rebates, LIS and customized reports
• Developed customer materials, conducted with end users and distributors via Microsoft Live Meeting in groups on functionality of SAP SD, MM and LE
• Member of project team responsible for support pack upgrade implementation. Fully responsible for analyzing side effect report involving SD/MM
• Collaborated with development team to ensure custom reports and functionality requirements were met
• Performed extensive unit and integration testing SAP R/3 Applications such as MM, SD, QM and LE in different environments
• Experience in designing test plan&test scenarios, developing test cases, executing test scenario, creating test data and analyzing bugs
• Performed thorough requirement analysis, created test plan, implemented test strategy, written manual test cases in HP Quality Center
• Tested the main functions and customizing setting for SAP SD order fulfillment OTC and P2P process functionality
• Performed extensive unit, integration and performance testing of Material Management (MM), Sales and distribution (SD) and Logistics execution (LE).
• Validated account groups for master records for customer master, customer information record and special business requirements
• Analyzed and tested different Sales document types such as Sales Order, Shipping, Billing and Special Sales document types such as Credit Process and Debit Process, and Return Order.
• Documented defects in HPQC (quality center) and assigned to the defects manger
• Performed detailed analysis of side effect report issued by SAP. Reviewed OSS notes, solving note, assigned severity according to functionality at KPLP
• Configured and tested Output determination, delivery output, picking output and order confirmation
• Designed and develop solution to process rebates, closing rebate agreements, and credit memo request generation
• Designed and tested ABAP queries and custom reports for business by coordinating source data SMEs

Confidential

SAP Business Analyst/QA Analyst

Responsibilities:

• Gathered and documented business requirements to identify in scope as well as out of scope functionality
• Developed and executed various manual testing scenarios and documented the process to perform functional testing of the retail banking applications
• Tested application security features, including session expiry, book marking, passwords and compatibility across multiple browser types and encryption levels
• Documented functional specification for the SAP development team
• Collaborated with development team to ensure custom reports and functionality requirements were met
• Performed extensive testing to ensure residential billing and services related reports of Confidential Canada working as expected
• Tested application security features, including session expiry, book marking, passwords, compatibility across multiple browser types and encryption levels of "My Account"
• Gathered and documented the business requirements to identify in scope as well as out of scope functionality
• Verified business processes and functionalities of various internal applications of the bank.