SUMMARY:

• Experienced QA manager and at leading developers, analysts, QA and automation teams which are geographically distributed in different countries and working on multiple different projects.
• Created automation road - map for the entire organization keeping in mind the product vision and the technology vision of the organization.
• Implemented Robotic Process Automation solution with a 3 rd party vendor.
• Worked with business to identify and prioritize Business Processes which need to be automated.
• Created a ROI calculation template to prioritize the test automation candidates .
• Experience in implementing CI/CD test automation from smoke test, regression test to Performance test as a part of the entire deployment pipeline.
• Experience in overseeing and developing automation framework.
• Experience in identifying the right automation tools for Mobile Testing, multi browser testing tool like BrowserStack, API Testing tools like ReadyAPI etc.
• Experience in building automation test suites using Selenium and QTP.
• Experience in creating Test Strategies, Test Plan and test cases and executing test cases.
• Lead and managed testing projects spanning multiple teams across the organization to ensure requirements have been covered and testing has been performed.
• Proficient in all aspects of SDLC such as requirement analysis and gathering, documentation , estimation, FSD creation, Tech design creation and Test plan creation, Test case preparation, Test reporting .
• Extensive experience in Functional, Integration, Regression and UAT testing
• Managed and worked on teams for product organization and service organizations in both Agile and Waterfall env.
• Experienced Scrum Master for the team and also experienced in working with the business to create the product road map and doing sprint planning to be aligned with the business needs.
• Created and monitored m etrics to measure
• Quality using - defect density, defect leakage, automated test coverage etc.
• Speed to market using velocity of the tickets.
• Involved in planning, project management and end to end project execution for distributed teams between vendors.
• Resource planning and budgeting based on the projects in pipeline.
• Hiring team members and interviewing QA, engineers and analysts.
• Coaching and mentoring team members and working with them to identify their areas of improvement and provide them tools to grow.
• Evaluating the performance of the team members, providing growth plans to employees who don’t meet the expectations.

TECHNICAL SKILLS:

Testing Tools: Jira, Zephyr for Jira, qTest, HP Quality Center, HP ALM

Automation Tools: QTP, Selenium, Appium, Cucumber, ReadyUI and SOAP UI .

Performance Test tools: Jmeter, LoadComplete, Load Runner .

MutliBrowser Test tools: SeleniumGrid, BrowserStack and CrossBrowser

Languages: Java, C++ and Python(learning)

Databases: MongoDB, Oracle and SQL

Scripting Languages: VBScript, JavaScript, XML, and HTML

CI / CD Tools: Jenkins

Code Repo: GIT, BitBucket

Development Methods: Agile (Scrum and Kanban), V-Model and Water fall

WORK EXPERIENCE:

Confidential, Albany, NY

Responsibilities:

• Consumer Health-care funding application for HRA, HSA and FSA.
• EDI 270/271: Eligibility and Benefit Inquiry and Response
• Payments and Billing systems for CDPHP
• Provider Networks management through data files.
• Correspondence generation system for Providers and Members for CDPHP
• Integration with multiple vendors for payments, correspondence and provider network maintenance.

Confidential, Albany, NY

Manager EQM Engineering

Responsibilities:

• Website and Mobile site testing for CDPHP
• EDI File testing with 3 rd party applications which manage the Benefits for CDPHP.
• API testing for internal API ’s and data consuming from external API’s using SoapUI.
• Performance Testing with different tools for Web and Mobile applications.
• CI/CD setup through Jenkins.
• Test Data management for Claims using CTP and synthetic test data generation.
• Creating the automation road map and identifying the right tools for automation.
• Building an organization Automation Framework development using TestLeft, Selenium and Appium.

Tools: Used: Selenium, Appium, IBM Robot, TestLeft, Jenkins, Jira, AppDynamics, Claims Test Pro .

Confidential, Albany, NY

Manager QA

Responsibilities:

• I am working as a QA Manager on 3 different product teams.
• This team is getting released to the entire group of retailers and suppliers to measure the performance of the suppliers for order delivery to the customers. The retailers can set up their own metrics for each supplier and track those metrics.
• This is an onboarding system for the retailers and their suppliers who are joining the CommerceHub team. The entire system ensures to give seamless integration for the Operations team and the customers.
• This team takes care that incoming files coming to CommerceHub from different suppliers and retailers incoming and outgoing is seamless and the files are been sent to the right systems for processing those files.

Tools Used: Jira, Jenkins , Selenium and Cucumber.

Confidential

Manager QA

Responsibilities:

• Working with the business teams to understand the priority, communicating and managing the expectations.
• Prioritizing, managing and assigning tasks to team based on the incidents, requests and projects for the above applications.
• Ensuring end to end delivery into production following the correct SDLC process.
• Leading the daily standup’s to understand the teams progress and tasks.
• Coordinating work with offshore team and other teams for projects spanning multiple teams.
• Risk mitigation where ever possible in terms of timeline, resourcing and quality and communicating across and upwards in the organization.
• Working with different vendors to streamline the delivery and manage external impacts.
• Grooming, coaching, mentoring team members and providing them regular feedback.
• Participating in the solution design with the team and working with other IT teams to get the solution approved.
• Work with the development managers to identify the automation need and build an automation roadmap.
• Software automation tools evaluation and consolidating the tools.
• Building an automation framework for desktop, web and mobile testing.
• Developing automated test cases as a part of the Sprint delivery.
• Working with QA teams to build smoke test, regression test and functional test suites.
• Weekly / Bi-Weekly sprint planning for different teams.
• Attending scrums and attending team retro.
• Weekly 1on1 with the team members .
• Interviewing and hiring automation engineers.
• As a Manager I managed 6 Full time resources and 3 interns on different teams
• Weekly / Bi-Weekly sprint planning for different teams.
• Attending scrums and attending team retro.
• Weekly 1on1 with the team members
• Metrics gathering for each team and presenting to the senior management
• Interviewing candidates for the teams
• Meeting Product owners, UAT and business teams to understand the product roadmap.
• Creating Quality Roadmap for the teams by assessing and analyzing the gaps in process and product quality.
• Tool evaluations for the testing teams.
• Managing 13 member team 6 at offshore and 7 client resources doing testing
• Creating the Testing Strategy and Plan for the product .
• Leading as a Scrum Master for the daily standup.
• Reviewing estimations for each story in the Sprint estimated by the team .
• Test case review and execution review
• Story Grooming with the client and suggesting changes or improvements in the requirements during story grooming process .
• Organized and managed the Crowd Sourcing teams for testing the product.
• Managing multiple scrum teams in the same sprint and ensuring seamless delivery.
• JIRA task, effort, test case and defect management .
• Providing regular performance feedback to the team .
• Infrastructure management for the Dev, QA and crowd sourcing team
• Knowledge Management for the team .
• Managing 7 applications and responsible for getting the applications transitioned
• Creating the standard t esting process across all the applications
• Creating Automation framework for the UI Testing for Selenium WebDriver tool.
• Creating Selenium WebDriver automation test cases.
• Creating estimations for each change request and planning which change will go in the release based on the priority and
• Involved in allocating resource to the changes and managing resources required in every release.
• Task Management for each resource
• Walk through of change to analyze the changes and the scope coverage for testing.
• Test Case Review with business analyst to ensure coverage.
• Defect management using JIRA and tracking all the deliverable till UAT
• Analyzed system requirements and developed test plan for Functional, Regression and User Acceptance Testing in Agile Environment for Digital Supply Chain application.
• Coordinating and getting the requirements from the business team.
• Participated as a dedicated member of a scrum team in standard scrum rituals such as daily stand-ups, iteration planning, backlog grooming, etc, helping to identify and define testing plans for user stories.
• Creating the test strategy and test planning for the various releases.
• Involved in developing Test Scripts and testing various modules for system testing.
• API testing using SoapUI.
• Investigated software bugs and reporting to the developers using HP ALM.
• Involved in Defect management in HP ALM .
• Involved in building Test Clusters and Test Cases using Test Frame Methodology .
• Involved in System and User Acceptance Testing .
• Analyzing the test results and reporting the results to the Client and Project Manager .
• Conducted Peer reviews for Test Case and Bug report analysis .
• Prioritized, evaluated, monitored defects and Analyzed Defect History .
• Script execution and documenting the results .
• Gathered and analyzed business/Product requirements and technical specifications to write and execute test plans, test cases in different test environment.
• Involved in Black box (functional), System Integration, configuration and UAT (User Acceptance Testing) of various client applications.
• Prepared test plans, test scripts, test scenarios, and schedules based on requirements and design documents and executing to plan.
• Performed Integration Testing, Regression Testing, Functional Testing, System Testing and Database Testing.
• Participated in full life cycle development right from the requirements gathering and analysis phase.
• Involved in timely review meetings to identify, analyze and resolve various issues, changes and defects.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based portal application
• Gathered and analyzed business/Product requirements and technical specifications to write and execute test plans, test cases in different test environment.
• Involved in Black box (functional), System Integration, configuration and UAT (User Acceptance Testing) of various client applications.
• Prepared test plans, test scripts, test scenarios, and schedules based on requirements and design documents and executing to plan.
• Performed Integration Testing, Regression Testing, Functional Testing, System Testing and Database Testing.
• Participated in full life cycle development right from the requirements gathering and analysis phase.
• Involved in timely review meetings to identify, analyze and resolve various issues, changes and defects.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based portal application
• Gathered and analyzed business/Product requirements and technical specifications to write and execute test plans, test cases in different test environment.
• Involved in Database Testing, ETL Testing, System Integration testing, Report Generation testing.
• Prepared test plans, test scripts, test scenarios, and schedules based on requirements and design documents and executing to plan.
• Performed Integration Testing, Regression Testing, Functional Testing, System Testing and Database Testing.
• Participated in full life cycle development right from the requirements gathering and analysis phase.
• Involved in timely review meetings to identify, analyze and resolve various issues, changes and defects.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based portal application
• Writing test plans, conditions, scenarios and scripts after getting the detailed requirements from the client in the form of BRD
• Participated in full life cycle development right from the requirements gathering and analysis phase.
• Involved in timely review meetings to identify, analyze and resolve various issues, changes and defects.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based portal application
• Interacting with the client to get the requirements, understanding Business Needs and then planning after taking all the possible details required for planning.
• Writing test plans, conditions, scenarios and scripts after getting the detailed requirements from the client in the form of Detailed Design, Technical Requirement & Business Requirement.
• Planning the tests and executing the test cases
• Interacting with the client to get the requirements, understanding Business Needs and then planning after taking all the possible details required for planning.
• Writing test plans, conditions, scenarios and scripts after getting the detailed requirements from the client in the form of Detailed Design, Technical Requirement & Business Requirement.
• Planning the tests and executing the test cases.
• Mentoring new joiners who are at times fresher’s or lateral’s and imparting the about tools that we use.
• Received VCA (Valuable Contribution ) from iGATE Patni - Insurance Business Unit for increasing customer satisfaction and improving relationship with Customer as well as performing outstanding work. f Appreciation from MetLife Insurance for performing Outstanding work and delivering the project with stringent timelines