PROFESSIONAL SUMMARY:

• Senior Test Manager with more than 15 years of experience in quality assurance, test architect, automation, performance testing and various roles in SDLC. Ability to lead, mentor and motivate the team with proven track record of strategic testing vision, fast to market and demonstrated ability to inspire team to implement the testing programs at highest Industrial standards & quality.
• Extensive experience in STLC cycle of Web applications in Retail, Banking and Automotive industries
• Experienced in leading and managing medium to large sized team spread across multiple locations working on multiple projects
• Expertise in Test Automation framework, Performance testing, Cutting edge testing solutions
• Manage, Develop and Implement QA process/Methodology in both Agile and waterfall environment
• Hands - on manager with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity in multiple parallel projects
• Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support development and release of business applications
• Expertise in testing of design tools, with familiarity in multiple programming languages
• Handson experience in testing tools like QTP, QC/ALM, JIRA, SOAPUI and Selenium framework
• Recruit and Mentor new project hires, lead & motivate effective cross functional teams and identify specific training needs. Plan and supervise knowledge transfer sessions
• Exploring the various solution options for critical issues and enhancements across the program, Define solutions, assemble response team and monitor solution implementation
• Extensive experience in Unit, GUI, Functional, System, Integration, Regression, User Acceptance, Performance, Automation, and Mobile APP testing
• Good hands on experience in implementing CMM Process Improvement Guidelines with emphasis on SQA, Project Management, Testing Estimates, Process Risk and Test Integration
• Financial management with responsibility for contract negotiation, budget planning, tracking, utilization and margin analysis

TECHNICAL SUMMARY AND SKILLS:

Project Management Tools: MS Project, VISIO, MS Office, Onenotes

Test Management & Tools: Zhapher, QC, TestLink

Defect Management Tool: JIRA, Clear quest

Automation & Performance: QTP/ALM, Loadrunner, Selenium WebDirver, APPIUM, TestNG

WebService Testing: JMeter, SOAP UI, Postman CI/CD Bamboo, Jenkins and Ant build Mobile cloud solution SeeTest, eggManager, Browserstake, SauceLab

Profiling Tools: Wily Introscope, NMon, JProb, Gomez, nagios, HP Diagnostics

Configuration Management: SVN, Rational Clear case, Git, Doors DB MYSQL, MS Access

Scripting Language: VBS, Groovy, JS, CAPL Frontend Development Bootstrap, Angular-JS, JQuery

Programing Language: Java, C, C++, VB Servers Tomcat, JBoss, Node.js Development

IDE: Eclipse, Webstorm Skill QA Program management, Test Strategizing & planning, Test Architect, Functional Testing, Automation Testing, Performance Testing, Tools & Solutions Delivery, Agile and Waterfall, Process Improvements, Global Delivery model, Finance management

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Responsibilities:

• Lead and manage online testing team size of 35 members both onsite and offshore
• Provide technical solution to automation and performance testing need
• First point of contact for testing escalation for Client and to provide remedy action plan
• Active participant in steering committee meeting to review the strategy, SLA and new invocations
• Responsible for demand planning and project pipeline for resource planning
• Implemented Selenium Automation Grid framework for parallel execution across multiple Machines and devices for one of US leading retailer
• Rolled out Integrated QA process for Agile methodology using JIRA and Zhapher as requirement and test management tool, to provided end to end QA solution
• Successfully integrated Cloud solution for Mobile Application testing for both onsite and offshore using SeeTest
• Enhanced automation capability for Mobile Automation using APPIUM and performance testing using Soasta
• Implemented test strategy Web Content Accessibility Guidelines (WCAG 2.0) for both manual and Automation
• Streamlined image comparison automated testing using eggplant
• Developed testing utilities like order injection, Data Extraction tool, Test data management tool, Data setup tool to increase the productivity of the team
• Implemented testing methodology for WebSevice testing using SOAPUI and Groovy based framework
• Implemented Legacy automation using AutoIT
• Migration of Automation scripts from QTP framework to Selenium framework
• Implemented testing strategy for Marketing and analytical data for both Manual and automation
• Involved in Change control board meetings for Release planning and change managements
• Part of Steering committee meeting and represented the testing outlook and roadmaps for Infosys
• Implemented Risk based testing approach and process for Regression test suites
• Successfully coordinated the offshore POS lab setup
• Provided solution for Legacy system automation to reduce the regression effort
• Implemented Agile process for Automation script development and maintenance
• Scrum master for Automation projects and responsible for daily standups, scrum meetings and Sprint planning
• Responsible for Estimation, demand forecasting, Budgeting and SOW creation and maintenance
• Provided Automation solution for Tag management integrations Data layer validation

Confidential, Hoffman Estates, IL

Senior Test Manager

Responsibilities:

• Manage and Lead onsite/ offshore manual, automation and performance testing for Infosys
• Lead and manage online testing team size of 24 members both onsite and offshore across multiple projects
• Represented Confidential testing in executive meeting to provide Confidential testing statistics, metrics, Risk and roadmaps
• Work closely with various test manager to identify testing requirement and support to strategize their testing to meet timeline within budget
• Involved in various response to Request for proposal activity for Confidential and partner client
• Support the team in developing optimized high quality automation deliverables, perform reviews in order to meet the defined quality SLA
• Proposed the test management practice and implemented testing process across program
• Actively involved in Standardized the testing deliverables and process
• Review and analyze client-specific system requirements and scope of services
• Collaborate with project team to understand and prioritize system testing efforts
• Involved in Effort estimation, resource allocation and monthly effort tracking of all the resources in the team
• Involved in staging discussion for waterfall projects to provide testing expertise support
• Give a walkthrough of the test approach and seek Business Approval from the client/business prior to testing of any release or PCR
• Preparation of deliverables like Test Coverage, BAS (Business Assurance Testing Strategy), Requirements Traceability, Test Plan, Test Completion Report and Defect Analysis reports
• Provided estimation and testing resource plan for various project in parallel
• Responsible for capacity planning, hiring, mentoring and motivating the testing team members and their performance appraisal review

Confidential, Hoffman Estates, IL

Defect Manager

Responsibilities:

• Played Defect manager role from July 2010 to Dec 2010 and played a dual role of test manager and defect manager
• As a defect manager standardized the Defect management process using JIRA
• Worked with JIRA team and program team to customize the JIRA process to adapt to the project needs
• Conduct the daily defect Triage meeting with all the stakeholders to track the defect to closure
• Consolidate the defect and testing status from all the scrum and procduce the statistic reports to senior management
• Worked with Release manger to prioritize the requirements and defects to production
• Escalate and prioritize issues and defects to various application teams. Review outstanding defects at time of implementation
• Root cause analysis of the production defects is performed every month to review the defect, determine the cause of the defect and identify the steps to mitigate them in future
• After test completion, walk through of the test results is given to the Business/client to seek approval for production implementation of the release
• Lead and Mange the testing team for ServiceLive including Confidential and Seras employees
• Performed System, Integration, User Acceptance Testing (UAT), Regression, Graphical User-Interface (GUI), End-to-End testing and Production Validation Testing
• Responsible for test estimation and work allocation
• Prepared Training documents for business end users and created presentations for management
• Performed System, Integration, User Acceptance Testing (UAT), Regression, Graphical User-Interface (GUI), End-to-End testing and Production Validation Testing

Confidential

Project Manager

Responsibilities:

• Involved in Geo Diversity initiative of Confidential for Europe region and responsible for Independent validation service setup for Eastern Europe Brno, Czech Republic
• Involved in Business strategizing and planning for Eastern Europe Region
• Playing a major role in leveraging Eastern Europe capabilities in testing services and first point of contact for Eastern Europe testing services
• Involved in cost calculation in obtaining operating margin and gross margin for every initiatives which helps higher management to limit financial risk to the company
• Anchored governances call with all the stakeholder which helped to track the status against business plan and to meet the goal of organization
• Primary responsibility to work closely with Sales & Delivery team to bring significant growth to Eastern Europe to meet organization goal
• Managing team with multiple European nationalities with high employee satisfaction though having diverse culture
• Provide solution on the delivery team to leverage the nearshore capability aspects in the contract in order to limit financial risk to the company.

Confidential

Test Manager

Responsibilities:

• Key responsibilities are Program management, Project planning and tracking to meet various milestones.
• Project handled are contact less debit cards, relationship management platform for one of the leading Bank based in UK for functional/Performance/Data Migration testing
• Lead a proposal preparation, design a solution keeping organizational imperatives, prepare and review estimation, capture the input from stakeholders, liaison for required approvals and take bottom line for response delivery in order to position organization suitably towards winning the deal
• Facilitated the requirement gathering interviews, issue clarifications, review documentations, traceability, sign off by all stakeholder and owned the change management to the scope in order to define the project requirements
• Leaded the estimation activities considering org / unit goals, review the estimates and communicate to the all the stakeholder in order to plan required budget and resources to successfully execute the project
• Prepare the resource plan including people, space, infrastructure and liaison with the required groups in order to fulfill the project resource requirement considering multiple delivery location
• Prepare a detail project schedule, baseline the same, manage any change in order to ensure timely delivery of the project
• Identify the quality goals and process with help of SQA, comply with internal quality mandate, plan for training the team, and prepare the comprehensive quality plan in order to ensure high quality delivery.
• Create a risk management plan clearly identifying the risks and mitigation plan and base line the same with all the stakeholders in order to minimize the adverse impact to the project
• Facilitate the group review of the project plan and close all outstanding issues in order to ensure that the project plan covers all the aspect of the project
• Perform portfolio analysis, plan transition and execute transition activities as per the plan in order to get the steady state as agreed with the customer.
• Allocation of the activities to the right people, plan for and mentor the team in competency development of the team, implement performance management as per organizational guidelines, RnR, team building, compliance to company HR process, mentoring the team in order to motivate the team for successful deliver of the project
• Build formal and informal customer relationship at the project level by the engaging them regularly and the SPOC to the customer on project related activities, provides regular report, value articulation, managing expectations, participate in client visit, in order to increase the customer satisfaction
• Document and share the team learning from the project, seek information and leverage knowledge from other projects in order to drive the high efficiency and effectiveness and preserve organization knowledge

Confidential

LSenior software development engineer

Responsibilities:

• Developed and introduced Smart CAN Test Tool for CANalyser and Easy Test tool for CANoe to validation team for Test Automation, which reduced testing cost, testing effort, human errors and improved quality of product.
• Providing Technical support to all UK region projects.
• Introduced Test case design standards for Automation Tool.
• Initiated and supported Process group to Implement CM and process for Test automation.
• Involved in stakeholder team for implementing validation requirements to improve testing quality and capability in automation.
• Involved in pre-design reviews of TCD.
• Responsible at section level technical training of Engineers.
• Involved in Software Change control Board, Product support team for UK region.
• Responsible for Quote and effort estimation for all UK projects.
• Leading Simulation development team.
• Leading various Driver Information Clusters validation Projects.
• Handled team size of 15 Engineers.
• Involved in Design & Developing Test Strategies for the product on customer specifications.
• Involved in detailed reviewing of test procedures developed by peers.
• Interaction with U.K., Germany and US product support team on various projects.
• Responsible for effort estimation, scheduling & managing resource allocation in projects.
• Mentoring other members of the team as is necessary.
• Working in a ‘V’ model software development cycle where validation is a last phase & demands effective, clear inter-team interactions.
• Involves working with Rational clear quest defect tracking mechanisms and Configuration Management tools like Clear case.
• Project compliance management CMM Level 4 and CMMi.
• Expertise in Driver Information features such as Indicators (Telltales), Chimes and Warnings, Odometer/Trip, Displays, Clock / Radio, Gauges (Speedo, Tacho, Fuel and ECT), Driver Information System (AFE, IFE, DTE), Customization / Personalization Programming Menu Navigation/Diagnostics