Qa Lead Resume
PROFESSIONAL PROFILE:
- 13+ years of experience in the field of IT with focus on QA and software testing of Web based, Client - server and Mobile applications effective use of QA and testing practice in both private and public sectors.
- Experienced in defining Test methodologies, Designing Test plans and Test cases for different domains (Banking, Insurance, HR, Utilities, Mortgage/Real-estate) and technologies
- Expertise in SDLC, STLC, SRS/BRD Reviews, Test Walkthroughs, Reviews and Inspections
- Has very good Domain knowledge of Retail, Banking (Retail, Core Banking, Digital, Wealth Management), Insurance (Life, Wealth-Pensions, Investments, P&C and Trade Insurance), Utilities (Hydro-NOD, Field Client, PSIT), HR(Taleo), Mortgage (Real Estate, Home Equity, Retail, Refinance, Purchase Loans)
- Expertise in Mobile Application Testing (iOS Native, Android Native, BB)
- Expertise in Web Accessibility Testing using JAWS, WAT, Zoom and experienced in AODA/AA standards
- Expertise in Accessibility Testing on Smart Phones (Android & iOS)
- Having good knowledge on WCAG 2.0 AA standard and key strokes
- Expertise with JAWS and NVDA for windows and iOS voice over for iOS devices
- Experienced in preparing accessibility compliance documentation
- Expertise in Defect triaging and Defect tracking using HPQC ALM, JIRA and MS TFS tools
- Experience in testing DMS, GIS and SCADA utilities applications
- Experienced in testing ETL and Big Data testing projects
- Experienced in Agile Methodology (SCRUM), continuous improvement of the Agile process
- Participated in backlog and sprint planning and providing feedback on stories and epics, esp. as it pertains to testability
- Participated in present status at daily huddles, in retrospectives and sprint review meetings
- Worked closely with the Product owners, test team, and scrum masters to plan and understand workload and testing resource capacity
- Expertise in analyzing Business, technical and functional requirement documents.
- Having good experience in Credit Cards, Debit Cards, Cheque Processing, Mobile Remote Deposit Capture(MRDC), Mobile Payments, Wire Transfers, ATM Testing, Capital Markets, Treasury and Liquidity
- Having good experience in commercial lending and Residential mortgages
- Successfully delivered E2E Data Center Migration testing & Infrastructure projects
- Expertise in handling Infrastructure testing projects
- Expertise in Requirement documents reviews and suggesting feedback to Business analyst team for clarification of the requirements, Business rules
- Extensive experience in coordinating testing effort, responsible Test Deliverables, Test Management, Test Strategy and Test Estimations
- Participated actively in the Project status, Test status and defect review meetings to discuss and provide input regarding test related activities.
- Prepared Master Test Plan (MTP), Test Coverage Matrix (TCM), Test Approach, Sign Off Documents
- Participated in UAT, BAT and Integration test case design, test execution, defect triage and clarification of questions for client testing team.
- Having good experience in preparing test cases using Fishbone diagrams with the help of Free Mind Map
- Worked closely with the developers and perform testing on daily builds of the application
- Driving QA - Test Kick off Meetings, Team, Weekly status Meetings&Test Incident/triage meetings
- Experience in Leading test specialist team, Off Shore and On Site, mentor them throughout the software testing life cycle in Classic and Agile methodologies.
- Involved in Audits, reviews, CMM level, ISO 9001 standards, PMRs and TCOEactivities.
- Having good knowledge in Automated Testing Tools like QTP, EggPlant, AppLoader, Perfecto
- Team Player, zeal to learn new technologies and undertake challenging tasks and self-starter with excellent communication, documentation and effective Time Management Skills and consistent ability to meet client deadline.
TECHNICAL SKILLS:
Testing Tools: QTP, TFS,EggPlant, Perfecto, WinSCP, Unix, Podium, Hue, AppLoader, XCode, Sangit 2.1
Accessibility Tools: JAWS, WAT, Zoom, WCAG2.0 and AODA/AA standards
Data comparison& Reports tools: Beyond compare, AS400 utility, Redgate SQL Compare,Infoview
Defect Reporting: ClearQuest, HPQC/ALM, JIRA, MS Visual Studio Team Services (VSTS)/Azure DevOps Services
Requirement&Config Management: SharePoint, Confluence, ALM, Rally, CMDB, VSTS
Infrastructure testing: SMTP, Ping, P2V,P2V, V2V, Security, Data Center Migrations
Web Services: SoapUI, REST, XML, Azure DevOps, Service Now Ticketing system
Languages: C, C++, VB script, SQL, Java
GUI Tools/Packages: VB 6.0, VB Script, Power Builder 6.0/5.0
Internet Technologies: ASP, HTML, DHTML, XML spy and Front Page
RDBMS: Oracle, MS-Access, SQL Server, TOAD
Mobile Devices: iPhone (3GS/4/4S/5/5s/6/6+/7/8), iPad2, iPad3, HTC, Samsung and Motorola.
Operating Systems: UNIX, Windows, Mac, Passport AS400
Tools: & Utilities MS office suite (word, Excel, Power point), iTunes, Charles, iPhone config utility, apk installer, Android file transfer, file expert, Jenkins, Hockey app, Site Catalyst, Omniture, Maven, device connect.
Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox, safari, chrome.
PROFESSIONAL EXPERIENCE:
QA Lead
Confidential
Responsibilities:
- To understand and analyse Confidential 6.5 and 8.0 requrirements
- Prearing Test coverage and Traceability Matrix
- Capturing test scenarios and prepare test data
- Coordinating in setting up new QAC environment to test downstream DMS/CDW
- Confidential 8.0 Test strategy and Test Plan preparation, Test Coverage review
- AS400 utility, beyond compare and Red gate SQL compare tools used to compare reports and files.
- Prioritising Test cases, Resource planning & Allocation, Planning and monitoring testing activities
- Analyzing and debugging testing related issues
- Participated in Test Case design, execution and Defect tracking using TFS Test Management tool
- Prepared Test design and execution dashboards using MS Visual Studio Team Services (VSTS)/Azure DevOps Services
- Coordinating with Busiiness and Development teams, Participated in defect triage meetings.
Sr. QA Consultant
Confidential
Responsibilities:
- To understand and analyse ADMS 3.7 requrirements
- Requirement Traceability - Map test cases to requirements, ensure test coverage is sufficient
- Capture test scenarios and prepare test data
- SAT Test plan preparation, Test Complete reports, Test Coverage review
- Tested DMS, SCADA and GIS applications before and after upgrade and compared the results
- Analyzing and debugging testing related issues
- Participated in Test Case Design, Execution and defect tracking using HPQC ALM
- Executed PSIT Test cases and Report Defects, perform Regression testing.
Sr. Quality Assurance Analyst/UAT Test Lead
Confidential
Responsibilities:
- To understand and analyse CRM Statements requirements
- Working closely with BusinessAnalysts to understand the requirements and testing scope
- UAT Test plan preparation, Test Complete reports, Test Coverage review
- To deliver the project-deliverables (Effort estimation, Approach Testing Reports) on time
- Analyzing and debugging testing related issues
- Used Jira for defect tracking and HPQC ALM for test management
- Used Confluence for requirements analysis and review
- Involvement in Stand-up meeting, Sprint Planning meetings, Stories estimations, Reviews, Retro spectrum meetings
- Involved Business users testing activity, prepared UAT defect Log.
- Closing the sprint testing stories and assigning them to business team to review and close.
QA Lead
Confidential
Responsibilities:
- Reviewed requirements for testability, understand the applications architecture and traceability metrics created.
- Prepared Test Strategy, Test Plan, Test Scenarios& estimated the effort required to complete the tasks
- Conducted reviews and walkthroughs, prepared and executed Migration plans and cutover dates.
- Tracking and Analyzing Defects, Created weekly defect reports as a defect manager.
- HP QC ALM and Service Now tools used to track defects and tickets.
- Resource planning & Allocation, Planning and monitoring testing activities of the module.
- Worked as a coordinator between HTC and HP teams, completed testing activities and signed off.
- Planned and coordinated the testing activities between different teams for the migration project.
- Prepared various test reports such as project status, test execution summary and defect.
- Used HPQC ALM for defect tracking, test management and status reports generation.
QA Lead
Confidential
Responsibilities:
- Reviewed requirements for testability, understand the applications architecture and traceability metrics created.
- HP QC ALM tool used for test management and defect, requirement tracking requirement/test coverage and generating QA metrics.
- Created mobile test strategy/plan according to Agile process. Test cases wrote based on client experience documents, used fish bone diagrams to write test cases
- Used Hockey app for build retrieval and build testing regarding IOS and Android OS
- Tracking and Analyzing Defects, Created weekly defect reports as a defect manager.
- Prepared Test Strategy, Test Plan, Test Scenarios and Test Cases (FB diagram)
- Involved in Digital Mobile Payments, ACH, RTP testing
- Performed Accessibility Testingfor Sapporo iOS voice over and Bud Android applications
- Performed smoke testing for every new build (Dev and IST) and Regression testing
- Execution of automation scripts on mobile/tablets, log defect in HPQC ALM.
- Installed the latest dev builds using iTunes or iPhone configuration Utility for IOS and adb or apk installer for Android devices.
- Driving QA - Test Kick off Meetings, Team Meeting, Weekly status Meetings and Test Incident/triage meetings
- Resource planning & Allocation, Planning and monitoring testing activities of the module.
- Worked as a coordinator between offshore and onshore teams. Assigned tasks and monitored offshore progress.
- Monitored & provided Console logs and Crash reports using Xcode in IOS & Logcat in Android.
QA Lead
Confidential
Responsibilities:
- Reviewed requirements for testability, understand the applications architecture and traceability metrics created.
- HP QC ALM tool used for test management and defect, requirement tracking requirement/test coverage and generating QA metrics.
- Created mobile test strategy/plan according to Agile process. Test cases wrote based on client experience documents, used fish bone diagrams to write test cases
- Performed Accessibility Testing using WAT and Zoom tools as per WCAG2.0 guidelines
- Performed smoke testing for every new build (Dev and IST) and Regression testing
- Driving QA - Test Kick off Meetings, Team Meeting, Weekly status Meetings and Test Incident/triage meetings
- Resource planning & Allocation, Planning and monitoring testing activities of the module.
- Worked as a coordinator between offshore and onshore teams. Assigned tasks and monitored offshore progress.
QA Lead
Confidential
Responsibilities:
- Reviewed requirements for testability, understand the applications architecture and traceability metrics created.
- Working closely with Confidential QA leads and business users to understand the testing scope for OLB
- Created Test plan, Test Coverage, Test Cases, Test Execution reports and Test complete reports
- Planned and monitoredtesting activities of the module
- Performed Accessibility Testing using JAWS tool
- HP QC/ALM tool used for test management and defect, requirement tracking requirement/test coverage and generating QA metrics.
- Providing signoff mails for system testing and sending signoff mails to the business testers to make sure they will respond with the actual test status
Test Lead
Confidential
Responsibilities:
- To understand and analyse solution profiling for Confidential apps
- Working closely with migration managers and business users to understand the testing scope for
- Test plan preparation, Test Complete reports, Test Coverage review
- To deliver the project-deliverables (Effort estimation, Approach Testing Reports) on time
- Analyzing and debugging testing related issues
- Involvement Reviews, Peer Reviews and walkthroughs
- Providing signoff mails for system testing and sending signoff mails to the business testers to make sure they will respond with the actual test status
Test Manager
Confidential, Tampa, FL
Responsibilities:
- To understand and analyse solution profiling for Confidential apps
- Working closely with migration managers and business users to understand the testing scope
- Test plan preparation, Test Complete reports, Test Coverage review
- To deliver the project-deliverables (Effort estimation, Approach Testing Reports) on time
- Analyzing and debugging testing related issues
- Involvement Reviews, Peer Reviews and walkthroughs
- Providing signoff mails for system testing and sending signoff mails to the business testers to make sure they will respond with the actual test status
Test Lead
Confidential
Responsibilities:
- To understand and analyse client requirements
- Test plan preparation
- Test Complete reports
- Test Coverage review
- Planning and monitoring testing activities of the module
- To deliver the project-deliverables (Test Plan, Test Coverage, Test cases, Testing Execution Reports, Test Completion Reports) on time
- Analysing and debugging testing related issues
- Resource planning & Allocation
- Involvement Reviews, Peer Reviews and walkthroughs
Test Lead
Confidential, Phoenix
Responsibilities:
- To understand and analyze client requirements
- Test Plan preparation
- Test data preparation
- Planning and monitoring the activities of module
- Functional knowledge on CHF applications
- System Documentation (Test Plan, Test Case documentation)
- To deliver the project-deliverables (Effort estimation, Approach Testing Reports) on time
- Analyzing and debugging testing related issues
- Involvement Reviews, Peer Reviews and walkthroughs
- Involved in performing VQAF Auditing - Quality processes