SUMMARY:

• Proficient in Software Development Life Cycle (SDLC)
• Skilled in requirement gathering and reviews
• Experienced in functional, regression, and smoke testing
• Extensive knowledge of pre - production and production verification
• Experienced in multi-faceted environment testing
• Comprehensive Knowledge of Agile and Scrum Methodologies
• Experienced in back end-testing using Structured Query Language (SQL)
• Experienced in reviewing a Business Requirement Document (BRD), Market Requirement Document (MRD) and Use Cases
• Good knowledge of integration testing
• Experienced in verification and validation testing
• Proficient in Bug report writing/reporting and tracking using JIRA
• Android/iOS mobile testing
• HP Quality Center Experience

TECHNICAL SKILLS:

Tools: TFS, Test Rail, Visual Studio, Microsoft Teams Manager, Siebel CRM, SSIS Package Execution

RELEVANT WORK EXPERIENCE:

Confidential, Fort Worth, TX

Quality Assurance Associate

Responsibilities:

• Create and execute test cases
• Conduct functional testing
• Implement cross-browser testing and presented results to management
• Work closely with the QA Manager, Developers, product manager to ensure software testing procedures were implemented appropriately in Agile environment
• Conduct end-to-end system testing, integration testing
• Participate in daily scrums to discuss testing status on user stories, bug fixes, and prod support tickets
• Create test plans for different projects and developed test cases as new features are added and changes to requirements updated
• Perform back-end testing using Microsoft SQL Server
• Serve as Subject Matter Expert (SME) to various modules of the system
• Ability to work with vague requirements
• Perform parallel testing by comparing the old system (classic) to new build
• Utilize JIRA to create defect stories for appropriate tracking instances
• Test native mobile version of the system
• Perform testing in all stages of Software Development Life Cycle
• Formulate comprehensive test cases for regression, functionality, and user acceptance testing (UAT)
• Perform smoke and regression testing on new builds/release and communicated quality outcome.

Confidential, Plano, TX

QA Engineer

Responsibilities:

• Created test plans using Microsoft Team Manager
• Performed test case creation via Excel and loaded the test cases into Microsoft Team Manager
• Mapped requirements and test cases to test plan in Microsoft Team Manager
• Logged and tracked defects in Team Foundation Server
• Tracked and completed QA tasks in Team Foundation Server
• Performed functional, integration, smoke, and regression testing in various applications including Siebel, TBS, and XO360
• Executed test cases during sprints in an Agile environment

Confidential, Plano, TX

Quality Analyst/QC Specialist

Responsibilities:

• Performed Black box testing on Confidential Operating System
• Provided application instructions to users; assisted in the testing and implementation of platform migration and new installation efforts
• Cooperated with performance test engineers and systems engineers to understand and develop appropriate and meaningful performance steps
• Detected software failures and potential failures so that quality defects can be discovered and corrected
• Verified specific actions or functions of assigned code; created functional and regression test case suites in Test Rail application

Confidential, Richardson, TX

IT Quality Assurance Analyst

Responsibilities:

• Conducted functional and regression testing for successful implementation of QA processes
• Performed Black box testing in Advanced Clinical application
• Conducted formal and informal design reviews throughout the software development lifecycle to provide ongoing input on functional requirements, product designs, schedules, and potential issues
• Gathered and reviewed stated business requirements as entered through SharePoint to design and test cases and strategies
• Authored and executed manual software test plans, executed test cases, and logged defects discovered during Business Service Requests release testing

Confidential, Plano, TX

QA Engineer

Responsibilities:

• Created test plans using HP Quality Center
• Performed test case creation via Excel and loaded the test cases into HP Quality Center
• Mapped requirements and test cases to test plan in HP Quality Center
• Logged and tracked defects in HP Quality Center
• Tracked and completed QA tasks in HP Quality Center
• Performed functional, integration, smoke, and regression testing in various applications
• Executed test cases during software releases in a Waterfall environment

Confidential, Dallas, TX

Sales Executive

Responsibilities:

• Engaged in sales activities outside of the office, face-to-face, including but not limited to, created relationships with customer and developed a clear complete understanding of their principal issues and needs; networked and cold called prospective customers and leads based on customer profile in volume, size and service requirements; arranged meeting times to present client as a potential vendor; and presented clients solutions that relate directly to key needs and business issues of account
• Met and exceeded weekly and monthly sales quota objectives by acquiring the accounts of small to mid-sized businesses, generated new business in assigned territories through prospecting, cold calling networking and generated leads and referrals, identified customer needs and utilized solution-based selling techniques to fully demonstrate the value of your products and services as well as negotiated and closed deals
• Fully utilized all sales force automation, funnel management and prospecting tools and completed contracts and report-generation including tracking and forecasting of reports
• Continuously updated knowledge of products, services, industry trends and the competitive dynamics of the marketplace, represented Confidential and their client in the highest professional manner, participated in training opportunities on products and services and attended sales meetings

Confidential, Dallas, TX

Technical Sales Coordinator

Responsibilities:

• Served as Subject Matter Expert for account orders including MPLS on a Service Delivery Team
• Reviewed, verified, and consulted strategic account Siebel and IPS orders from Technical Consultants before entering information into department Service Deliver System(s)
• Entered and processed orders in Service Delivery provisioning systems (Siebel 7.8 and
• TBS) and ensured process is completed in compliance with established platform guidelines
• Recognized by leadership for merit and support to fellow Technical Sales Coordinators with the awarding of the Top Pit Crew Member Award