SUMMARY:

• Over 7 Years Professional experience as a QA Analyst/Tester in Healthcare Industry.
• Comprehensive knowledge of SDLC Methodologies, RUP, Waterfall model, RAD and JAD methodologies.
• Familiar with HIPAA EDI transactions such as 835, 837 (P, D, I) 276, 277, 278 etc.
• Experience with HIPAA/EDI and working on ICD9/ICD10 initiative.
• Expertise in manual testing & Mobile Application Testing.
• Hands on experience Confidential App Testing (iOS, Android and Web OS)
• Extensive experience of working with SOAPUI tool for functional, data driven and load testing.
• Extensive knowledge and hands - on experience in SDLC methodologies (Waterfall model and V-model), Software Testing Life Cycle, Defect Life Cycle and various types of testing like black box testing, regression testing, smoke and sanity testing, and functionality testing(positive & negative).
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Expertise in using the testing tools such as Mercury Quality Center (QC) and Quick Test Pro (QTP)/HP UFT.
• Manual testing experience on Digital platforms - Hybris, Sitecore, Share Point, WCS.

WORK EXPERIENCE:

Sr. QA tester

Confidential, Memphis, TN

Responsibilities:

• Participate in requirements and functional specification reviews and walk through.
• Analyze the backlogs, developed the Test Plan, Test suites and Test cases in ALM.
• Created comprehensive & feature-based Test Plans to test for security testing to verify the Authentication, Authorization, Confidentiality, Availability, Integrity and Resilience.
• Design and execute test scenarios that perform User Interface/Functional testing on a User Identity Security System called "IDM" and "OnQ Security Management"
• Gather documented information and requirements to precisely understand what needs to be tested.
• Create test designs, test processes, test scenarios, test cases using the testing tool like JIRA and generate test data that can be used for Functional testing.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Writing and Executing Test cases for ios, android, blackberry.
• Identify the severity of test scenarios and prioritize testing activities accordingly.
• Conduct Manual testing, thereafter analyzing the results and then compile and detailed report about observations and results.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Preparing test product documentation/weekly reports related to software testing performed and share it with the rest of the team.
• Log defects discovered during testing in JIRA.
• Integrated SOAP UI automation scripts in continuous integration environment.
• Performed Web services testing between and third party applications using SOAP UI.
• Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
• Define severity and priority for each defect and communicate it with the rest of the team.
• Involved in the full life cycle of the project including planning, designing, development, testing and deployment.
• Worked in an Agile/Scrum software development-based environment.
• Involved in writing and executing the test cases in Jira.
• Identify any potential quality issues per defined process and escalate the issues immediately to management.
• Analyzed end to end functionality by testing the application manually.
• Track and report upon testing activities, including testing results, test case coverage, defects discovered and their status on a weekly basis.
• Involved in Agile development process and attended daily scrum meetings.

Environment: ALM, Microsoft Active Directory, LDAP, Lotus Notes, SailPoint User Provisioning System, Provision Integration Module, Java, Android SDK, Android Studio, Github, SOURCE TREE, JSON, XML, JIRA.

Sr QA

Confidential, Dayton, OH

Responsibilities:

• Authored the Business Requirement Document (BRD) to document the functional requirements after extensive interaction with the Project Heads, and SME's.
• Worked on ensuring the appropriate data was being collected, worked on by the ETL Developers, after validating source to Target mapping, and ensuring completion of weekly results.
• Worked on existing Business Requirement Documents, Test Plan, and Test Strategy & Schedules. Updated the existing business process diagrams, for updating Gap Analysis. Weekly Status reports to the Business owner, Project executives & Team making sure the aggressive timeline of the project was maintained.
• Maintained the Insurance Analyst process which included detailing the rating requirements using AQS rating system for all types of Commercial Line.
• Managing the project using the Agile Method of project development.
• Implementing Scrum development methodology
• Help end users in creating User stories.
• Performed Accessibility testing on Web and Mobile App.
• Performs GUI testing on the mobile application Confidential devices with different operating system like android and IOS.
• Used HP ALM/Quality Center to report and track bugs and impediments.
• Used HP ALM/Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Exported Test Requirements and Test Cases from Excel and Word to HP ALM/Quality Center.
• Integrated SOAP UI automation scripts in continuous integration environment.
• Validated the Web Services (SOAP UI) both Request and Respond Messages.
• Developed Web services scripts for a Web Service call sing SOAP UI
• Involved in Defect Reporting, Analyzing, Tracking and Report Generation using HP ALM/Quality Center and JIRA
• Experience in testing and implementation of mobile application for iPhone, iPad Touch, Android OS devices, and Windows smart phones.
• Interacted with business heads to finalize the Business Requirements for the Auto rating application.
• Create interactive simulation for end users using real time data.
• Involved in end to end testing of Facets Billing, Claim Processing and Subscriber/Member module.
• Responsible for Data mapping from Facets Data model to the web portal for displaying the accurate and real time data.
• Develop, design & implement department plan to operationalize new FACETS integrated processing system, to include but not limited to, workflow, management oversight and performance analysis.
• Validated the integration of applications with Facets, which manages the customer service, claims,, care facilitation and appeals.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about Business user's sentiments.
• Developed and managed the formal Agile Methodology which includes Configuration Management, Requirements Management, Agile Manifesto, Lean Development
• Interacted with group to facilitate for timely and effective requirement translation.
• Developed Use Case stories, business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stakeholders can understand the business process.
• Wrote full functional and technical specifications and communicated requirements to development teams.
• Created and maintained a project schedule using MS Project showing all of the deliverables target dates.
• Did GAP analysis and Impact analysis for the facets up gradation system
• Developed detailed BRDs and DFDs using various modeling tools and developed databases based on the system model following the techniques in Agile.
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, risk assessment and mitigation, internal and external workflow.
• Used MS power point presentations for conduction JAD sessions with the stakeholders.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product

Sr QA Analyst

Confidential, Baton Rouge, LA

Responsibilities:

• Developed test plan for the application and different tools associated with it.
• Involved in end-to-end testing of the Applications.
• Performed compatibility testing for Android and iOS mobile devices to ensure that functionality works fine.
• Supported iOS device operations Confidential operating systems.
• Involved in Gap Analysis Testing, Smoke testing, Integration testing, Porting Testing, Localization Testing (Repository Testing), Branding Testing, Regression Testing.
• Formulated customized dimensional data reports using SSRS.
• Created checkpoints and synchronization points for functional testing using Quick Test Pro (QTP)/UFT.
• Worked with developers to resolve Issues and Production Incidents using HP ALM/Quality Center
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Responsible for integrating with Facets. Designing test scripts for testing of Claims in Development, Integration and production environment.
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Ensure consistent and effective communication among all parties.
• Tested the Members, Claims, Providers and Services in Facets.
• Worked on projects independently and also managed a Facets testing effort.
• Collaborating with cross functional teams in the implantation, validation and release of ServiceNow application for Incident, Problem and Change Management system and create new SOPs and s to for all ServiceNow application modules.

Environment: Agile, Quality Center, ServiceNow, MS Visio, Word, Excel, PowerPoint, CMMI, Facets, SQL, SSRS, XML, VB Script, SOAP UI, EDI, QTP.

QA Analyst

Confidential, Jacksonville, FL

Responsibilities:

• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Worked in agile development environment with frequently changing requirements.
• Involved in testing various New Policies, Amendments, Renewals, and Cancellations etc.
• Involved in end to end testing from Quick Quote to the policy activation in both frond end application and in the mainframe.
• Involved in testing HIPAA EDI Transactions (837I/P/D, 270/271, 276/277, 835,834, 820) for 4010
• Used Visual Studio Team Foundation Server (TFS) 2008 and 2010 later used to Test Manager for Defect Tracking and Documentation
• Capture test results in TFS. Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Used HP ALM/ QC as a repository to record all project testing efforts and to keep track of the defects and also worked close with UFT Team
• Performed Functional Testing using HP ALM/ QC and also continuous integration testing for web based applications
• Participated to create Test Analysis reports (TAR) and stored them into the HP ALM/ QC
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Tested the Members, Claims, Providers and Services in Facets.
• Involved in various HIPAA and HL7 testing and validation for EDI transactions using 820, 834, 835, 837, 270/271, 267/277, 278.
• Developed automated test scripts to test ASP.NET web pages server controls, user controls and custom controls.
• Very good experience in creating the 837 I and 837 P claims and verify the all the data elements are mapped correctly on the 835.
• Followed HIPAA Standards ( ), EDI and Compliance issues, Medicare, Medicaid, ICD 9, ICD 10
• Testing on EDI scenarios (EDI 270/271, EDI 275/276, EDI 834/837)

QA Analyst /Tester

Confidential, St. Louis, MO

Responsibilities:

• Attended walkthrough meeting with QA team, Business Analyst, Project manager, and Business manager.
• Attend daily scrum meetings with development team to discuss software issues found in nightly build.
• Worked in agile environment project for Team Real Time.
• Facilitated and collaborated in the execution of the information technology audit process including definition of audit scope, control evaluation, validation of test activities, audit reporting and risk assessment for assigned audit goals.
• Reviewed and clarified the validity of transactions, artifacts, records, reports, and audit method utilized during the audit process to determine adherence to policies and procedures, IIA's standards, and regulatory compliance (HIPAA).
• Used Team Foundation Server (TFS) for defect tracking and maintaining test cases.
• Involved in testing HIPAA EDI Transactions (837I/P/D, 270/271, 276/277, 835,834, 820) for 4010
• Used Team Foundation Server (TFS) as Bug Tracking tool
• Used SOAPUI to perform the test automation.
• Performed the functional and data driven testing using SOAPUI.
• Set up a check-list for the individuals for Medicare Benefits that would help them verify their eligibility.
• Verified the individuals that are eligible for Medicare program.
• Created manual test cases using HP QC, automated Test cases using HP QTP and executing and analyzing the test results as a part of the Test Director.
• Included various verification points in the GUI scripts like Window existence, Menu, Object, File existence to compare the recording with the playback of the scripts.
• Executed the test cases manually and reported the defects using Quality Center.

Environment: Facets, ASP.NET, VBScript, C#, SQL SERVER 2000, IIS, XML, Mainframes TSO, JCL, DB2, l, CICS, SOAPUI, UNIX, Agile, Team Foundation Server (TFS).

EDI QA Tester

Confidential, Hartford, CT

Responsibilities:

• Managed requirements using Requirements tab in Quality center.
• Analyzed the business requirements and wrote a Test Strategy and Test Plan.
• We have followed Rational Unified Process (RUP) throughout the Process of application.
• Analyzed Functional specifications and requirement documents and identified gaps.
• Created test Cases as per the business requirements and executed them.
• Developed Test Plans, Test Cases in Test Plan tab in Quality Center.
• Involved in writing and implementation of the various test cases and test scripts.
• Involved in Manual testing and automation testing using Mercury Suite.
• Tested application performance with a tools like SOAPUI
• Experienced in Black Box Testing. Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Involved in Integration, System, functional, GUI, Regression and User acceptance Testing.
• Tested the data conversion from Legacy systems to Facets.
• Tested the add/update/delete of members, providers, groups, facilities and hospitals in Facets.
• Validated the HIPPA/EDI transactions.
• Validated XML files as per requirements and XML XSD's.
• Tested the claims processing and Adjudication (EDI 837I, 837P, 837D & EDI 835).

Environment: Facets, ASP.NET, VB.NET, C#, SQL SERVER 2000, IIS, XML, Mainframes TSO, JCL, DB2, Cobol, CICS, MQ Series, Facets, Lotus Notes, SOAPUI, UNIX, Windows 2000, Mercury Quick Test Pro*, Quality Center.

Confidential, NYC, NY

Sr. QA Tester

Responsibilities:

• Used TFS as Test management tool.
• Worked with mobile app IOS and Android native application.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Enhanced QTP/UFT script using recovery scenarios for error handling.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP/UFT
• Worked with iOS, Android, WP7 and BlackBerry mobile platforms simultaneously. Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• QXDM tool used to capture logs while executing test cases
• Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7
• Entering and managing defects to completion using TFS
• Involved in creating output values using QTP/UFT.
• Performed mobile handset testing using iPad, iPhone, Android handsets.
• Performed functional testing of individual modules Easy Access application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Responsible for tracking and closing defects using Rally during SIT/UAT
• Used TFS for test documentation management and defect tracking.
• Executed test cases and reported defects using Microsoft test manager
• Also Involved in Mobile Computing testing with Windows, and Android apps essentials including cross-browser testing using UI framework.
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Executing test cases and creating defects on Microsoft Test Manager (MTM)

Confidential, Des Moines, IA

Quality Analyst

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Good understanding of CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Developed Test Plan and created/executed manual test cases/test scripts to test the core functionality of the application
• Generated High level Test Plans, various work flows and Manual Scripts
• Involved in entire Project testing life cycle from requirements, testing to delivery of the application
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of the application
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed Manual testing before converting them into automated scripts
• Performed cross-browser testing to check the functionality of the application in various browsers

Confidential

Sr. Test Engineer

Responsibilities:

• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution
• Use California MMIS Mainframe system to submit claims, collect test data, and access different software environments.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Involved in User acceptance testing (UAT) of the application.
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Worked on Members, Providers, Claims, Configuration and Payment Modules of Facets 4.81.
• Tested the HIPPA EDI, 820, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Validated the 837 claims, secondary claims and member data base.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Conducted Validations for different FACETS modules Providers, Claims and
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Performed Database testing (Data Warehouse / ETL) on ETL validating data in Sources/Targets

Environment : Confidential Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA, ETL, Informatica, Data Warehouse

Confidential, MN

QA Analyst

Responsibilities:

• Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Performed Database testing using SQL queries
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Used SQL queries to validate the data between the backend and the front end
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Experience in performing end-to-end User Acceptance Testing (UAT).

Environment: Quality Center, ASP.Net, JavaScript, MS SQL Server, Windows, QTP, DB2, SQL Queries, MS-Office, Etc.