SUMMARY:

• Accomplished and result - driven Quality Assurance management professional with extensive experience in all facets of software quality assurance, project/program management.
• Hands-on manager with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity.
• Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support development and release of business applications in international geographically dispersed companies.
• Highly successful in creating vision, identifying opportunities, and building successful organizations.
• Expertise in overseeing technology improvement initiatives and aligning information services with business goals.
• Proven track record of cutting costs while retaining productivity.
• Experienced with leading enterprise-wide implementations with a solid background in software engineering, business application solutions, and operations management.
• Highly proficient communicator effective at managing relationships between strategic leadership, third-party vendors, and clients.

APPLIED SKILLS:

Project Management: Experienced project manager who has helped streamline and refine processes and methodologies in several companies and organizations, managed the work of dozens of people across multiple geographic locations, and kept production on time. Over the years developed extensive soft skills in communication, leadership, management, negotiations, organization, problem solving, budgeting and risk management.

Software quality assurance: Hands on experience as a software QA engineer, in a variety of roles and environments, including agile and waterfall on desktop applications on Mac and PC to web portals\sites to CRM systems like Salesforce, Kana and most recently directed quality team delivering Norton Core, Confidential first attempt at consumer router.

Software QA leadership: Proven and tested leadership experience developing and implementing quality processes, directing QA programs and teams, as a technical lead, manager and at times Project Manager or Scrum Master.

Test automation experience: Many years of experience defining and implementing a variety of test automation frameworks using a variety of technology including but not limited to Cucumber, Gherkin, SauceLabs, Appium, Selenium WebDriver, Java/JUnit, Silk4J, WATIR, SilkTest, SilkPerformer, WebLoad

Platforms: Android, iOS, Linux, Windows, OS X, UNIX

Database systems: Oracle, MySQL, PostgreSQL, Microsoft SQL Server

Source code control: Git, GitHub, CVS, Perforce

Continuous integration: Jenkins, Bamboo, Hudson, CruiseControl

Other software: Jira, Cenzic, WhiteHat, JMeter, Coverity, Eclipse, IntelliJ, Bugzilla, StarTeam, Requisite Pro, Rally, CaliberRM, VMWare, PVCS Tracker, WebLogic, JBoss and Tomcat application servers

PROFESSIONAL EXPERIENCE:

Confidential, Culver City, CA

Senior Principal QA Engineer/Scrum Master

Responsibilities:

• As a Scrum Master, implemented and drove Agile throughout the organization.
• Managed Scrum of Scrum process.
• Created project roadmap to map out project backlog into releases per quarter and help identify interdependencies between teams, helped identify risks which allowed the team to create mitigation plans.
• Delivered Norton Core 1.x to market on time. Norton Core was Confidential ’s first hardware based consumer product to go to market. Product made it into Times magazine for one of the 25 best tech products of 2017.
• Worked closely with Support Team, Global edge (offshore testing resources), Product Owners and architects to refine product backlogs, triage and prioritize support issues and deliver incremental patches to customers.
• Collaborated closely with Partner Engineering Team to deliver customized builds to our partner (ADT).

Senior Manager, SQA Engineering

Confidential

Responsibilities:

• Owned and drove project timelines and all testing practices across the org.
• Drove quality through the engineering team by ensuring that every engineer understood the metric they were reporting and not just simply report it such as performance, code coverage, static code analysis, pagespeed, cenzic etc.
• Drove the adoption of Pen testing across the organization by soliciting bids from Vendors, doing presentations to management on pros and cons of various solutions and ensuring that testing was satisfactorily completed on time and on a regular schedule.
• Mentored team members, evaluated their performance and ensured they had opportunities to grow.
• Served as a technical and methodological subject matter expert in all areas regarding quality analysis, testable design and deployment.
• Using experience, created working relationships with the leadership team and peers within and across various organizations to influence the adoption of quality across the SDLC and not at the end.

Confidential, Culver City, CA

Quality Assurance Manager

Responsibilities:

• Assured the quality of the software products delivered by the company, ensuring that they not only meet internal quality standards but also Sarbanes Oxley audits.
• Reviewed processes routinely to ensure implementation standards were been kept.
• Provided business oriented status and metrics on a regular basis to company executives.
• Built a Quality Assurance department as a shared service that operated within budget across multiple business units that was efficient, cost effective and able to respond quickly to changing business needs.
• Drove code reviews, inspections, and walkthrough’s with development and quality assurance ensuring quality through the entire life cycle and not an afterthought.
• Created and executed successful outsourcing plan by recruiting, training and managing onsite and offsite resources.
• Trained, educated, and mentored the quality assurance team members in QA methods/processes, product technology/behavior, and underlying technology awareness. Maintained an education and enrichment program that maintains strong organizational knowledge despite staff turnover.
• Participated in and enforced continuous improvement efforts within all the teams involved in the SDLC.