SUMMARY:

• Methodical senior software quality assurance engineer with 20+ years of experience in software development processes and optimal testing strategies.
• Help teams produce exceptional products by offering in - depth quality assurance support.
• Open and clear communicator with good multitasking skills, organized nature and strong attention to detail.
• Review features and assess functionality to identify common and complex software problems.
• Collaborative with cross-functional team members to enhance quality of software packages.
• Proven skills in completing black & grey box tests and web service tests.
• Capable of writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

SKILL:

Automation Testing Applications: Sahi Pro, TestComplete, and WinRunner

Automation Testing Tools: Java, Selenium, TestNG, Maven and Git

Code Repository/Deployment: BitBucket/Octopus, Jenkins

Structured Database Systems: Microsoft SQL Server and Oracle SQL Developer

Unstructured Database Systems: Mongo

Defect Management Applications: Jira, Team Foundation Server, HQ Quality Center, and Bugzilla

Document Management: Confluence

Manual Testing Applications: Zephyr, Team Foundation Server, HP Quality Center, and TestLink

System as a Service (SaaS): Salesforce

Version Management Applications: Visual SourceSafe, Perforce, and PVCS

Web Service Testing Applications: Postman, Ready API, SoapUI, and Swagger

WORK EXPERIENCE:

Confidential, San Diego, California

Senior SQA Engineer

Responsibilities:

• Recruited for a contract position to work on their safety device infrastructure system in an Agile environment.
• Responsible for working with all teams regarding infrastructure messaging between safety devices that include phones, responders, and smart devices.
• Verified custom OS for all supported devices including device activation, subscription changes, customer notifications, and bluetooth pairing.
• Effectively Interacted with the development team regarding software defects, working closely to develop innovative solutions using Jira to track progress and defects.
• Developed and executed tested code changes using Zephyr and performed data validation in SQL Server & Mongo utilizing the following tools:

Confidential, San Diego, California

Senior SQA Engineer

Responsibilities:

• Extensively involved in analyzing business requirements, technical design specifications, and working closely with the development and BSA teams to ensure the requirements were well understood and detailed.
• Wrote and executed optimized test scenarios to maximize success of manual software testing with consistent, thorough approaches.
• Tracked, prioritized and organized defects, working with development team in the following areas:
• Credit Policy/Product Guideline exceptions
• Worked collaboratively covering product analysis, test case development, and execution of backend services using Team Foundation Server (TFS).
• Aggressively analyzed query data to determine the root cause of numerous software defects using SQL Server and Visual Studio to review associated JSON files.
• Created clear, detailed, and repeatable software defects after thorough analysis using TFS.
• Participated in sprint planning, sprint retrospective, and daily stand-up meetings.
• Maintained information around QA on-boarding, practices, and test data within OneNote.

Confidential, San Diego, California

Senior SQA Engineer

Responsibilities:

• Collaborated on four separate teams:
• Provided manual testing of a Data Warehousing project to bring Salesforce data into various databases to be disseminated into data marts via ETL.
• Provided manual testing of internal web-based application that required testing the web services and the UI/Database.
• Provided manual testing of internal web-based application that required testing the web services and the UI/Database.
• Provided manual testing of internal web-based application that required testing the web services using Swagger and the UI/Database. Updated automation framework.
• Extensively involved in analyzing product & customer requirements, user stories, technical design specifications, and data flow diagrams to ensure that the system meets all technical and business requirements.
• Created manual test scenarios using HP Quality Center based on the user stories, change requests and functional design documents.
• Utilized an Automation Framework integrated with Java, Oracle, Rest Web Services, Selenium Web Driver, TestNG, Jenkins, Maven and Git for 6 months. The framework was used by QA and Development Engineers to run quick regression, smoke and end-to-end automated tests.
• Designed and architected modular and reusable automated testing solutions satisfy testing requirements.
• Verified relational data exchange between the applications and associated database systems using PL/SQL Developer and Toad.
• Ran SQL Queries and Automation scripts against large Data Warehouse to perform large data analytical testing.
• Analyzed technical design documentation to understand the purpose and usage of various web services written in REST then developed and executed those tests using Swagger and Ready API.

Confidential, Boston, Massachusetts

Senior SQA Engineer

Responsibilities:

• Prepared test plans from technical design layouts and performed functional and regression testing of the web application.
• Worked collaboratively on multiple projects covering product analysis and test case development & execution using Jira, HP Quality Center, and Sahi Pro.
• Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines for various projects including the Massachusetts Sick Leave policy and the Taleo to Bullhorn conversion.
• Performed lite administrative tasks within Jira involving revising the user base, user permissions, and workflows.

Confidential, Burlington, Massachusetts

Senior SQA Engineer

Responsibilities:

• Collaborated with a project teams on the development of test scenarios and execution with Jira, HP Quality Center, and Zephyr.
• Developed and planned for execution of procedures necessary for assuring quality of software releases for several products including Member Centered Plans (MCP), Individual Service Plans (ISP), and Program Enrollment Management (PEM).
• Communicated test progress, results, issues, and other appropriate information during daily scrum meetings.
• Created clear and detailed software defects after thorough analysis using Jira.
• Developed and executed several SOAP web services using SOAPUI.
• Developed and maintained knowledge of TruCare products and processes by engaging in formal and informal training.

Confidential, Cambridge, Massachusetts

Senior SQA Engineer

Responsibilities:

• Worked as a team and independently on test case development and execution.
• Communicated test progress, results, and issues to the team during scrum meetings.
• Created clear and detailed software defects after thorough analysis using Jira.

Confidential, Middleburgh, Massachusetts

Lead Senior SQA Engineer

Responsibilities:

• Worked collaboratively on multiple projects covering product analysis and test case development & execution using Jira and HP Quality Center.
• Ensured consistency across multiple teams, by recommendation of testing and reporting tools and sharing of best practices, both manual and automated.
• Designed and created manual test strategies and cases for the web-based application comprising of several functional teams.
• Tasked with identifying an automation solution by reviewing for our smart grid system against automation system requirements and functional ability which lead to the purchase of TestComplete.
• Developed an Automation Framework integrated with Microsoft SQL Server using TestComplete. The framework was utilized by QA Engineers to run quick regression, smoke and end to end automated tests.
• Performed cross-browser testing using Internet Explorer, Firefox, and Chrome.
• Ran SQL queries in Microsoft SQL Server to verify data before & after test case execution.
• Worked with global cross functional team on Home Area Network project including senior engineers and architects to plan product development, to define and accomplish functional and system-level testing.
• Identify problems in data messaging, workflows, data transformations, and data exceptions.
• Developed and maintained a thorough knowledge of Mueller Systems products and services by engaging in formal and informal training.
• Investigated customer support issues on an as-needed basis to identify source using Salesforce.
• Oversaw technical support to project managers in the form of user guides and training on new software features.
• Developed and ran tests for SOAP web service using SOAPUI and executed manual testing of iOS mobile app.