QA Director Resume

SUMMARY

Over 23 years of overall IT experience in Financial Services, Retail, Supply Chain and Airline domains
Prior to current role, Delivery Head - IT Testing services for Airlines and Travel domain in UK leading multiple client portfolios with 350+ FTEs
10+ years of QA and Engineering Services experience in leading large client relationships for Target, Confidential, Westpac Corp and Confidential
Enabled & Implemented Automation solutions including CD/CI (Jenkins / Junit / Maven / various tools), Service virtualization (CA LISA / SOAPUI), E2E Automation through QC/QTP, UFT, Selenium and also implemented automated solutions for Test Data Management and Performance testing (Loadrunner/ Grinder/various monitoring tools)
Lead various QA / Test Consulting assignments in Strategizing, Process Maturity, developing Operating Models, roadmaps for CoE Optimization and establishing horizontal QA service lines for Automation and Performance Testing
8+ years of Program & Project Management experience and worked extensively in Program Planning, Budgeting, Estimation, Stakeholder Management, Data and Platform Migration and handled Multi-vendor teams for clients including Confidential, Confidential and Confidential
12+ years of IT Technology experience in IBM Mainframes, Client-Servers & Web Applications and worked extensively in JAVA, J2EE, XML, HTML, MQ Series, C, VC++, VB, Gupta SQL, Oracle, SQL Server, Active X, DB2, CSP, CICS, COBOL, JCL
Lead various IT Programs / Projects and developed technology solutions in Java/J2EE, SOA, DW/ETL, Oracle, SAP and CRM platforms
Lead successfully various large Transition Management assignments for vendor consolidation and transformational programs for Confidential NA, Westpac Corporation and Confidential client relationships
Extensive experience in Business Planning and Development, lead various winning Proposals (RFPs) and client presentations, develop Client Relationships and Onsite-Offshore Management
Business Domain experience in Banking, Financial services, Retail, Supply chain and Airline domains through various IT Program and project initiatives

PROFESSIONAL EXPERIENCE

QA Director

Confidential

IT QA Manager

Confidential

IT Program Manager

Confidential

Software: JAVA/J2EE, XML, Dot Net technologies, Oracle, SQL Server, Archer Technology Framework, ARIS, Oracle Identity Manager, Clarity

IT Program Manager

Confidential

Software: JAVA/J2EE, VB, VC++, IBM Mainframes, DB2, CICS, QC/QTP, Rational, HP-Loadrunner

IT Project Manager

Confidential

Software: Clarify (CRM), Actuate, SQL Server, VC++, Web Methods, ASP, XML

Technology Project Manager

Confidential

Software: DB2, VS COBOL II, VAGEN, CSP, CICS, Oracle, VB 6.0, Active X, MS-Access

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