SUMMARY

• 15 Years’ experience in IT industry: 11 Years in Telecom (6 - Years Confidential onshore) & 5-Years in e-Commerce & Web Services Management domains.
• Have extensive experience in diversified fields of software development life cycle (SDLC), quality assurance processes and methodologies, defect management life cycle and specialized in software testing life cycle (STLC).
• Project Management- Project initiation, Planning, Executing, Monitoring & Controlling and Closure to ensure projects are prioritized, managed, and communicated using consistent methods, processes, tools and techniques.
• Agile Areas of Expertise- Agile Principals, Tasking Meetings/Retrospectives, Relative Estimation, Project Management, Story-Based Development, Iteration Planning Meetings, Conflict Resolution
• Quality Assurance/Validation- Software Testing experience includes: Project initiation/Kickoff, Requirements Gathering, Test Planning, Environment Configuration, Test Cases Designing, Automation, Execution & Defect Tracking, Reporting & Acceptance.
• Onshore/Offshore Model- Coordination with system engineers, subject matter experts & developers of different geographical locations and time zones to resolve issues in a timely manner.
• Domain- Telecom (OSS & BSS), eCommerce, Content Management Portal.
• Delivery Methodology-Agile/Scrum, Kanban, V-model & Waterfall.
• Adept in conducting internal audits, preparing reports on audit findings & observations.
• Have ability to work independently as well as leading team from the front on aggressive schedules & meeting the deadlines.

PROFESSIONAL EXPERIENCE

Confidential

IT Scrum Master

Tools: Jira, Jenkins, Bit Bucket.

Responsibilities:

• Guiding the product owner around creating and maintaining backlog, managing artifacts, tracking and reporting metrics.
• Facilitating the planning meeting, daily stand-ups, review meetings, and backlog grooming sessions.
• Facilitating retrospectives Confidential the end of each sprint.
• Work with product owner and business team to groom product backlog and help to determine each sprint backlog.
• Ensure the product owner knows how to arrange the product backlog to maximize value.
• Coaching the development team in self-organization and cross-functionality.
• Recommend changes that increase the productivity of the scrum team.
• Training and coaching the teams on scrum and/or Kanban; as needed.
• Help team to minimize noise that prevents them from meeting their sprint commitments.
• Lead scrum of scrums (SOS) meetings with involved teams.
• Provide performance feedback for team members.
• Communicate customer expectation for software release.
• Track team metrics (Velocity) and prepared status reports for management.

Confidential

Application Project Manager/Scrum Master

Tools: HP-ALM, RallyDev & ITUP Prism.

Responsibilities:

• Provide leadership to the team and facilitate the team’s daily activities.
• Educate the team on the Agile practices.
• Shield the team from external interferences.
• Gather and ensure a definition of done-done.
• Iteration Capacity planning.
• Track and report metrics.
• Monitor the iteration progress and ensure successful iteration completion.
• Communicate delivery expectations to Product Owner and Scrum Team.
• Facilitate/lead all Agile ceremonies.
• Vision Planning
• Agile Release Planning
• Backlog Refinement
• Iteration/Sprint Planning
• Daily Stand ups
• Iteration Demo & Review
• Iteration Retrospectives
• Identifying, understanding & tracking impediments; help to remove them and drive improvements to optimize how the team works.
• Maximize the use of technology to encourage close collaboration of distributed (on shore and offshore) teams of product owner and developers to define and schedule activities.
• Assessing the Agile Maturity of the Scrum team and Employer to coach the team to higher levels of maturity Confidential a pace that is sustainable and comfortable for the team and Employer
• Helping to build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving.

Confidential

QA Manager

Tools: Quality Center (QC)/Application Lifecycle Management (ALM), Toad (Quest Software), Rational RequisitePro.

Responsibilities:

• Managing testing efforts for five applications.
• Requirements gathering and analysis.
• Estimating testing efforts and update lead project managers for testing efforts.
• Allocation projects to onshore and offshore resources.
• Ensuring resources are properly trained and have required skills to perform assigned work.
• Leading System, End to End & Performance testing for assigned projects.
• Monitoring and tracking testing assignments progress vs schedule.
• Resolving team’s doubts related to assigned projects.
• Hosting meetings for project status collecting, discussion on project’s risks and their mitigation plan.
• Reporting projects status to required stakeholders.

Confidential

QA Lead

Tools: Quality Center (QC)/Application Lifecycle Management (ALM), Toad (Quest Software), Rational RequisitePro.

Responsibilities:

• Onsite coordination between TechM System Testing Team & Confidential &T client.
• Mentoring team of four team members.
• Study and understand the requirements documents & giving estimation of test execution plan to Confidential &T Test Manager & Projects Managers.
• Writing & Reviewing Test Plan, Test Sets, Requirement Traceability Matrix (RTM) & Review Record, Test Execution Summary and Release Note documents.
• Planning, scheduling & hosting various testing activities. E.g. Status & Review Meetings.
• Performing System, Integration, and Regression & Sanity testing.
• Coordinating with development team for defect analysis & performing regression testing.
• Effect analysis for change requests & Re-testing after fixing the variances from developers.
• Attending meeting with development team for defect explanation & status tracking.
• Generate daily status report of test execution & produce it to the onsite & offshore team.
• Verification of Customer Defects & analyzing them for future projects.
• Responsible for communicating with customers and partners, understanding technical landscape, architecture and implementation details.

Confidential

Project Lead

Tools: Quality Center (QC)/Application Lifecycle Management (ALM), Toad (Quest Software), Rational RequisitePro,Business Object.

Responsibilities:

• Planning, scheduling & hosting various meetings. E.g. Defect’s follow ups, testing status & testing artifact reviews.
• Designing & Reviewing Test Plan, Test Sets, Requirement Traceability Matrix (RTM) & Review Record, Testing Summary and Release note documents.
• Understanding SR, HLD & AD requirement documents & performing system, integration, and regression & sanity testing.
• Coordination with development team for system testing & production environments defect analysis.
• Reproducing production defects in ST environment & retesting them plus execution of relevant regression testing scenarios.
• Participating in defect analysis meetings with development & system engineer teams for defect’s explanation & tracking defect’s status until they get closed.
• Preparing daily status report of test execution & produce it to the onsite & offshore team.
• Verification of Customer Defects & analyzing them for future release’s regression suite.

Confidential

Software Engineer

Tools: Quality Center (QC), Toad (Quest Software), Rational RequisitePro& Putty.

Responsibilities:

• Understanding SR, HLD & AD requirement documents.
• Designing system test cases on basis of SR/HLD/AD documents.
• Reviewing testing artifacts with development & system engineering teams.
• Setup configurations and build installations of various Broadvision Products.
• Performing sanity testing using QTP automation scripts.
• Performing system & regression testing on cross matrix platforms.
• Performing L10N, I18N and Daylight Saving Time (DST) testing.
• Raising defects & follow ups with development team for fix.
• Reproducing & Verification of customer defects in ST environment.
• Execution of QTP automation scripts for sanity testing.
• Participating in defects discussion meetings & representing ST team.
• Preparing weekly status report & reporting management team.

Confidential

QA Engineer

Tools: Bugzilla& Putty

Responsibilities:

• Designing and Executing Test Cases and Test Data.
• Involved in reviewing the Test Cases, developed by Team Members
• Performing Manual Testing of NexTag website (Live site QA)
• Monitoring and Keeping track of various jobs by using big brother &sitescope tool.
• Receive alerts and perform first-level troubleshooting
• Reporting bugs through Bugzilla.
• Preparing weekly Reports bugs