SUMMARY

• An IT Professional with 12+ years of hands - on in Software Quality Assurance experience with a passion to deliver defect free software applications, platforms and components.
• Seasoned, proven and trusted QA Analyst, Business Analyst, and System Analyst
• Hands-on Requirement Analysis, Gap Analysis, and Documenting requirements and ensure the requirements are included in the development and testing cycles.
• Hands-on in Data analysis, Data mapping, Data preparation and Reporting.
• Hands-on experience in all phases of Software Development and Testing Life Cycles including Requirement Analysis, Gap Analysis, Test Planning, Test Case Development, Test Environment Setup, Test Execution & Reporting.
• Hands-on experience in User Acceptance Testing (UAT), System Integration Testing (SIT), Functional Testing and Manual Testing.
• Hands-on in Agile, Scrum, Kanban, Waterfall model, JIRA and Rally and acted as Scrum master, BA and SA.
• Hands-on in Scrum ceremonies, Daily Sprint, Sprint Planning, Look Ahead, Backlog Review and Agile delivery.
• Hands-on experience in Web Application Testing, Client / Server Application Testing, Data Quality Testing, Mobile Application Testing, Infrastructure Testing, API, End-to-End Workflow Integration Testing (WIT), Compatibility Testing, System Testing, OS level testing, Software upgrade validation and Application installation Testing.
• Driven Complex Testing projects and ensured the requirements are met and fixes are applied and retested.
• Driven Testing/QA phases by collaborating with Business users, Developers, Architects, System Engineers, Business Analysts and other Cross functional teams.
• Hands-on domain experience in HR, E-Com, Insurance and Healthcare.
• Good experience in Banking, FinTech, Payment, Teller, BSA/AML and CTR SIT and UAT testing.
• Hands-on in Dev/Ops environment as a QA Engineer, Continuous Integration (CI), Continuous Delivery(CD), Continuous Testing and Regression Testing.
• Hands-on experience in Project coordination and business analysis.

TECHNICAL SKILLS

Product/Project Management Tools: JIRA, Confluence, MS Team, Visio, PPT, SharePoint, MS Project and Excel

Database: Oracle, SQL Server, DB2, MongoDB, NoSQL and Postgres

Software & OS: AIX, Linux, Windows, Remedy, ServiceNow, Outlook

IT Infrastructure: QA support on DevOps, Cloud Computing, Cloud migration, AWS, Azure, GitHub, SaaS, PaaS

PROFESSIONAL EXPERIENCE

Software QA Analyst

Confidential, San Francisco, CA

Responsibilities:

• Participated in Test Planning and Release planning meetings and plan schedule.
• Performed Requirement Analysis, Gap Analysis, and document the requirement and ensure the requirements are included in the development and testing cycles.
• Performed the data analysis, data mapping, data preparation and reporting.
• Driven the project in Agile, Scrum, Kanban, and used JIRA and acted as Scrum master.
• Conducted Scrum ceremonies, Daily Sprint, Sprint Planning, Look Ahead, Backlog Review and Agile delivery.
• Performed Test Planning, Test Case Development, Environment Setup, Test Execution & Reporting.
• Conducted QA/SIT and UAT for the functionalities such as Deposits, Item cashing, Payments, Cashier checks, Money Orders, Temp checks, Transfer, Cash Advance, Currency Transaction Reports (CTR), Monetary Instruments Logs (MIL), Unusual activity referrals and Foreign currency.
• Performed Manual and UAT Testing, Functional testing, System Integration testing and log all the issues/defects.
• Coordinated with Product Engineering team to provide issue simulation and support to resolve the issue.
• Retested issues when resolved and send the UAT completion confirmation to move ahead with the Production.
• Participated in release meeting and defect review meeting and take actions and follow-on to closure.
• Provide Monthly reporting of patching activity; work with local teams to resolve patching issues.
• Maintained software configuration in System Center Configuration Manager (SCCM).
• Performed installation, evaluation, maintenance and problem resolution from the SCCM server.
• Sent the status reports and communicate with management.

Environment: Banking, Deposits, Teller View Platform, BSA/AML, JIRA, Confluence, SharePoint, MS Office, MS Excel, MS Project, SQL Server, Windows, Java, J2EE Windows 7, 8, 8.1, 10, SCCM, Rally, Skype, MS Lync, Testing, QA, UAT and Production.

Software QA Analyst

Confidential, Pleasanton, CA

Responsibilities:

• Performed Requirement Analysis, Gap Analysis, and document the requirement.
• Performed the data analysis, data mapping, data preparation and reporting.
• Involved in product engineering, QA Planning and Test planning meetings.
• Driven the project in Agile, Scrum, Kanban, and used JIRA and acted as Scrum master.
• Conducted Scrum events, Daily Sprint, Sprint Planning, Look Ahead, Backlog Review and Agile delivery.
• Developed Test Scenarios, Test Cases, User Stories and Test Scenarios.
• Performed manual testing, functional testing, workflow testing, mobile testing and automation testing.
• Worked in Dev/Ops integration in QA role, Test Automation and Configuration Management
• Worked with Developers to close the defect by Re-Testing the defect.
• Reported the progress and status to the management team.

Environment: Mobile platform, DevOps, CI/CD, Continuous Testing, Mac OS X 10.10 & 10.11, Windows 7, 8, 8.1, 10, Github, Digital Ocean, Rally, MS Office, Postgres, G-Suite, Golang and Vue.

Software QA Analyst

Confidential, Pleasanton, CA

Responsibilities:

• Actively participated in Sprint plan meetings and Daily Scrum meetings to discuss about the User stories.
• Driven the project in Agile, Scrum, Kanban, and used JIRA and acted as Scrum master.
• Conducted Scrum ceremonies, Daily Sprint, Sprint Planning, Look Ahead, Backlog Review and Agile delivery.
• Performed the data analysis, data mapping, data preparation and reporting.
• Get the user stories from Rally and read and understand the User stories.
• Developed Test Scenarios based on the User Stories for the monthly releases.
• Developed Test Cases in Rally based on the User Stories and Test Scenarios.
• Got clarification and/or approval from the Product Owner for the Scenarios.
• Performed manual, functional testing, mobile testing and automation testing and log all the defects in Rally.
• Worked with Developers to close the defect by Re-Testing the defect.
• Setup the scripting environment using Eclipse IDE, Java, Selenium-Test NG and Page Object Model (POM).
• Developed automations scripts using Page Object Model (POM)
• Executed and debug the automation script and check the Reports for status.
• Pushed the code into the Stash / Repository for code integration.
• Performed the Regression testing in multiple environments (Dev3, Dev4, Dev10, Hint1, Hint2) using automation.
• Worked with Business analysts and Developers and explain the defects and expected application functionality.
• Trained to perform SOAP UI, REST API and Jenkins.
• Performed the KAT tools and AME tools testing.
• Completed cross-browser Testing for kp.org by connecting to VMware fusion for windows and Mac OS versions
• Completed functional testing on Medical record, Triage page, SMR, CMR, FMLA, SDI and Filing Cabinet pages
• Performed the functional testing and ensure the same data is in the database
• Created Remedy Work Orders, Incidents and Problem tickets for environment issues.
• Provided the daily status in the Daily scrum status meeting.
• Supported Project coordination and business analysis activities
• Involved in Dev/Ops integration in QA role and used Configuration Management tool such as SCCM.
• Sent the weekly status reports and consolidated reports to the management.
• Prepared Release Schedule for deployment based on the Release Plan.
• Worked with the Test leads and Managers to schedule activities in Testing and Production Environment.

Environment: Healthcare, KP.Org, Mobile platform, DevOps, CI/CD, Continuous Testing, Mac OS X 10.10 & 10.11, Windows 7, 8, 8.1, 10, Rally, Eclipse IDE 4.4.2, Selenium, Test NG, Firepath, Firebug, JIRA, MS Office for MAC-15.21.1, Oracle SQL Developer 4.1.1, Remedy, Sametime, HIP Chat, SCCM, IBM iNotes, Office 365 Pro plus.

System Analyst / QA Analyst

Confidential, Pleasanton, CA

Responsibilities:

• Developed, Reviewed and Analyzed the System Requirement Specification (SRS) and Design documents.
• Analyzed the business requirements, functional specifications and use case documents to create the Test Plan, Test cases for System Testing.
• Driven the project in Agile, Scrum, Kanban, and used JIRA and acted as Scrum master.
• Performed the data analysis, data mapping, data preparation and reporting.
• Conducted Scrum ceremonies, Daily Sprint, Sprint Planning, Look Ahead, Backlog Review and Agile delivery.
• Worked with Business analysts, Developers to understand the requirements and functionality.
• Worked with the Deployment team to ensure the expected code is deployed in the appropriate Test environment and other Environmental issues.
• Worked with the release management team to get the code deployment in the test env.
• Developed and reviewed Test cases in excel and uploaded to Quality Centre.
• Project coordination and business analysis support.
• Prepared and Reviewed the Test Results and verified it against the expected result.
• Executed the Tests and reported the defects and bugs.
• Followed up with the developers and Re-tested the defects and closed or reported additional issues.
• Participated in Test planning meetings and gathered information about the Test environments, use access and environment outage etc.
• Performed the Functional Testing on the payroll module.
• Performed both positive and negative testing.
• Performed Smoke, System, End to End and User Acceptance Testing.
• Performed Test Environment shakedown, verification and validation after planned reboots Servers.
• Created, maintained and updated regression test suites upon receiving new build.
• Create Remedy Work Orders, Incidents and Problem tickets for environment issues.
• Maintained the bug reports for internal evaluation of the product using Quality Centre.
• Attended the daily Defect meetings and weekly project status meetings.
• Sent the weekly status reports to the management.

Environment: Windows Server 2003, HP Quality Center, SQL Server 2000, SCCM, Bugzilla, Remedy

Software Test Engineer / QA Analyst

Confidential, Long Beach, CA

Responsibilities:

• Analyzed the user/business requirements, functional specifications and use case documents to create the Test Plan, Test cases for System testing.
• Developed test cases in excel and uploaded to staging server.
• Performed Regression, System, End to End and User Acceptance Testing (UAT).
• Performed data validations and data quality check using SQL statements.
• Performed the Functional Testing on the application.
• Executed the automation testing using WinRunner
• Worked with the Deployment team to ensure the expected code is deployed in the appropriate Test environment and other Environmental issues.
• Worked with the release management team to get the code deployment in the test env.
• Developed and reviewed Test cases in excel and uploaded to Test Director.
• Prepared and Reviewed the Test Results and verified it against the expected result.
• Performed both positive and negative testing.
• Analyzed test results using reports and graphs generated in Test Director.
• Maintained the test logs, test reports, test issues, defect tracking using Merant tracker.
• Interacted with developers to discuss about outstanding defects.
• Performed Test Environment shakedown, verification and validation after planned reboots of the Servers.
• Updated the Traceability Matrix for new/change of the requirement
• Reported defects and discussed details with lead and Project manager.
• Attended daily Project status meetings.
• Performed configuration testing of web pages with different browser versions of Internet Explorer and different operating systems like windows 2003/ XP/ Vista
• Sent the weekly status reports to the management.

Environment: Windows 2003, Java/J2EE, Test Director, CVS, Merant Tracker, Microsoft platform & Linux

Software QA Engineer

Confidential

Responsibilities:

• Developed Test plan, Test Scenarios and Test Cases.
• Involved in the planning sessions of functional and user acceptance testing.
• Performed the Functional Testing and Executed the Test Cases manually and captured the results.
• Found and Reported the Defects in the defect tracing tool and Re-Tested the defect after the fix.
• Followed up with the Dev team and Deployment team.
• Defect Reporting, Verification and Defect Analysis Reports.
• Updated the Traceability Matrix for new/change of the requirement
• Sent the status report to the management