Quality Assurance and Support Analyst Resume IL - Hire IT People

CAREER SUMMARY:

Software Quality Analyst with 5 years of experience in Manual Functional testing, Automation Regression testing and API testing and 1 year of experience in managing and training new team members.
Having full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault - free applications.
5 years of experience as a Software Quality Analyst (IT professional).
1 year of experience in managing and training new Quality Analyst team members.
Expertise in Manual Functional testing using Test Rail, Automation Regression testing using Selenium and API testing using Swagger UI.
Proficient in prioritizing and executing requirements into Test Plan, Test Strategies, Test Scenarios and Test Cases.
Expertise in Triaging, Defect Reporting & Defect Tracking until resolution.
Used SQL queries to verify the data on the front-end application against the back-end database.
Proficient in JIRA, Test Rail and Selenium.
Worked in Agile environment and proficient in all phases of Software Development Life Cycle (SDLC).
Effective and Efficient Performer individually as well as in the team environment. Quick Learner, detail-oriented and willingness to adapt quickly to changing priorities and deadlines.
Excellent Communication and Problem-Solving skills.

PROFESSIONAL SKILLS:

Markup Languages: HTML, XML

Programming Languages: SQL, VBScript, Java

Testing Tools: Test Rail, HP UFT (QTP), Selenium

Reporting Tools: JIRA, HP ALM/Quality Center, Swagger UI

Databases: MySQL, SQL Server

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Visio

Operating System: Windows

PROFESSIONAL EXPERIENCE:

Quality Assurance and Support Analyst

Confidential, IL

Responsibilities:

Develops functional, integration and regression testing approaches, plans and scripts in Test Rail for all applications.
Coordinating with business and technical members in determining the testable elements of functional and technical designs.
Executing testing scripts and overseeing the executions of testing scripts in the execution of functional, integration and regression testing.
Performed API testing using Swagger UI tool.
Logging and tracking to closure the bugs discovered in functional, integration and regression testing in JIRA.
Summarizing and providing daily reporting and analysis on the progress of testing.
Work on database using queries to pull data from Test environment for Functional testing.
Using Agile methodology, delivered new enhancements in every iteration.
Managed and trained new team members.
Attended daily standup meeting with team and weekly meeting with business and development leads.

Software Quality Analyst

Confidential, IL

Responsibilities:

Create and execute detailed test cases for Reward Email Delivery module and Email Extractor module.
Perform functional and regression testing, validating test results against expected results, to ensure emails are extracted successfully from the given URL and a high-quality final email is released to members and non-members.
Report issues in Quality Center (HP ALM) and perform regression testing for fixed defects.
Create, modify and enhance scripts in Unified Functional Testing (UFT).
Perform Automation of regression testing using UFT and programming VB Scripts for testing GUI functions.
Write SQL queries to ensure number of emails are delivered to correct recipients.
Use the guidelines and artifacts of the Agile methodology effort in different iterations and phases of the Software Development Life Cycle.
Ensure complete and compliant documentation and approval process were performed for all controlled changes and installations.
Actively communicate with IT QA Management, Development and BA teams.

Software Quality Tester

Confidential, NY

Responsibilities:

Created Test plan according to the User and Functional Specifications.
Executed Functional and Non-Functional Test Cases and analyzed the Test Results.
Maintained and updated Test plan and Test cases in Quality Center.
Used Quality Center for defect tracking and defect reporting.
Wrote SQL scripts and queries to test the database table records.
Coordinated manual testing of application as per project plan.
Worked on a team of developers, testers, project manager and BA that were local and offshore.

Quality Tester

Confidential

Responsibilities: