SUMMARY:

Confidential, an independent business process and software consultant has obtained extensive procurement, materials management and supply chain experience through prior business experience as a Purchasing and Inventory Control Manager and through utilizing and implementing Confidential applications as a Business Systems Analyst, Implementation Team Leader and Consultant. Skilled in SQL queries and with expertise in Confidential tables and schemas, George is a highly flexible analyst, and has contributed to customer solutions in a broad range of Confidential applications including Advanced Procurement, P2P, Order Management, Supply Chain, Manufacturing, Financial, Project Management, CRM and PLM products, and continues to grow professionally through on - the-job learning, strong initiative and flexibility.

EXPERTISE AREA:

• Manufacturing and Distribution Systems
• Supply Chain
• Distribution Requirements Planning
• Forecasting
• Standard and Average Costing
• Electronic/Internet Commerce
• Subledger accounting
• Material Requirements Planning
• Inventory Control
• Kanban
• Cycle Count Programs
• Fixed Asset Accounting
• Process Manufacturing
• Data Conversion
• Database Administration Support
• Process Reengineering
• GAP/Solution Management
• Customization Simplification/Elimination
• Transition and Contingency Planning
• Test Plans and Test Scripts
• Automated Testing Software
• Sarbanes-Oxley Compliance and Internal Controls Management
• Denied Parties List
• Minority/Woman Owned Supplier Requirements and Reporting
• FDA
• 1099 Reporting
• Federal Acquisition Regulations
• 1099 Reporting Requirements
• ITAR
• Business Flow Accelerators
• Flow Based Implementation
• Confidential ’s Applications Implementation Methodology (AIM)
• AIM Fast Forward
• Confidential Custom Development Method (CDM)
• Confidential Business Models (OBM)

TECHNICAL SKILLS:

• Discoverer
• SQL Plus
• TOAD
• Confidential Workflow Builder 2.6
• Confidential Applications System Administration
• UNIX
• Dataloader
• Aerospace & Defense
• Automotive & QS9000
• ISO 9000
• Construction
• Internet Retail
• Semiconductor
• Telecommunications
• Research and Development
• High Tech Electronics
• Leasing
• Manufacturing
• Pharmaceutical
• Electrical Utility
• Process Manufacturing
• Computer Equipment
• High Technology

EMPLOYMENT HISTORY:

Confidential

Lead Procurement and Inventory Consultant

Responsibilities:

• Joined project just prior to User Acceptance Testing (UAT) pre-requisite to July 10th go-live.
• Assisted client with reverse engineering several custom solutions that were configured, but not sufficiently documented by prior staff. Lack of adequate documentation also resulted many missed UAT configurations. Fast paced, in depth analysis of requirements and functionality resulted in scheduled tests remaining on-track and on-schedule throughout the testing phase. Solved issues related to many iProcurement Store, Smart Form and page personalizations. Worked with local and off-shore developers to design, test and deliver custom form, program and document solutions. Supported and tested Confidential Inventory integration with Vertere Chemical Management system and worked through issues with migration of customizations migrated from Release 12.1.3 to 12.2.4. Updated and completed all configuration (BR100) and functional specifications (MD050) for setup, customization and personalizations.
• Primary contribution in Procure-to-Pay (P2P) business process areas, but also drove the implementation of Fixed Assets, Property Manager and Projects reports. In the area of P2P, supported the implementation of performance reports and dashboards for global procurement directors and regional managers. For Property Manager, supported implementation of a Landlord payments report and validated various lease analysis dashboards. Data quality and integrity required in depth knowledge of the various Confidential Modules and associated business processes and the corresponding Confidential database tables.
• Purchasing, Supplier Lifecycle Management and Hub, iSupplier, Sourcing, Accounts Payable, Payments, and Procurement Contracts (with Endeca) for repository search and analytics.
• Led Procurement (P2P) track of Global Separation of Duties project, supporting design and testing of new user menus and responsibilities. Functional lead for full cycle of requisition bulk loader implementation for Brazil and global roll-out. Lead BA for integration and setup of Purchasing, iProcurement, Accounts Payable, Inventory, e-Business Tax, Project Accounting and Localization applications for ATC acquisitions in Brazil and Nigeria. Lead Procurement, Accounts Receivable and General Ledger BA for Global Internal Audits initiative to integrate Confidential transactional data with a third party Business Analytics software. Supported project for integration of new tax tools with Confidential Payables and GL to bring ATC into compliance with new tax reforms in the country of Mexico. Assisting client with identifying business-critical test scripts and working with QA team to automate Quarterly Release regression testing. Completed full analysis of Confidential Latin American Localizations in support of ATC expansion into Costa Rica and Peru. Work closely with Production Support to contribute solutions for Purchasing, Approvals Management, Accounts Payable, Order Management and Accounts Receivable, Project Accounting, Inventory, Internet Expenses, E-Business Tax and Localizations.
• Mapped and designed Confidential Order Management order types in support of client’s consolidation of acquired companies. Made set up and design recommendations to the Business team. Completed design, setup and testing of new Order Types. Trained peer consultant on Confidential P2P applications and tables and provided backup support for P2P initiatives.
• Led R12 Implementation of Confidential Sourcing world-wide. Supported the Advanced Procurement Suite global roll-out at State Street as Functional Team member, implementing iProcurement, Supplier Hub, Supplier Management (with D&B Integration), Contracts Procurement and Core Purchasing.

Confidential

Lead P2P Business Analyst

Responsibilities:

• Business Analyst for R12 Multi-Org implementation of the Confidential Advanced Procurement Suite, Inventory and Cost Management. Module Lead for Sourcing, iSupplier and Core Purchasing. Module backup for iProcurement and Procurement Contracts.
• Led future business process workshops, facilitated requirements gathering sessions and documented in Requirements Traceability Matrix incorporating gap analysis.
• Documented RICE (CEMLI) and worked with business to eliminate and reduce customizations. Set-up and tested Purchasing, Sourcing and iSupplier Modules. Contributed to end-user training sessions. Led CRP sessions.
• Led Purchase Order and Supplier data conversion effort.
• Project Cancelled by upper management for re-prioritization/re-organization of company objectives.
• Business Process Improvement Specialist and end-to-end business process lead. Designed and directed the build of a multi-system drop-ship business process in support of Baskin Robbins’ outsourcing of Ice Cream manufacturing.
• Led team through requirements gathering, solution design, functional and technical documentation, testing, training and production support.
• Accountable for success of integration between customer’s Ross Order Management and Inventory applications and Confidential P2P, Inventory and Financial systems as well as quality and consistency of inbound and outbound EDI data flowing out of, and back into these systems.
• This fast-paced project took place in parallel with Dunkin’ Brand’s upgrade to R12 and conversion from Standard to Average Costing.
• Wrote process maps and flows and built functional demonstration presentation materials for the purpose of educating the client about what information their teams needed to collect, analyze and deliver for Confidential setup.
• Led functional analysis of RBS subsidiary, Citizens Financial Group’s current business process and Confidential footprint in the context of the parent group’s global finance, risk and treasury transformation program. Recommended phased re-implementation with new chart of accounts and wider Confidential footprint to achieve goals of increased automation, CEMLI reduction and stronger risk management. Evaluated new R12 P2P and Financial features as well as new (to client) applications, including Supplier Lifecycle Management, iSupplier, Data Quality Management, Payments and eBusiness Tax.
• Provide consulting services for Back-to-Back business process and functionality. Write specifications and lead development effort to resolve issues, create enhancements and save money. Guide users through testing, documentation and implementation of customizations and break/fix solutions. Focus was primarily on Confidential Order Management, Purchasing, Inventory, Depot Repair and Install Base. But also led major effort to implement (in concert with R12 technical upgrade), iExpense policy schedules to meet U.S. Government billable travel regulations (Per Diem).
• Provide Production support for Purchasing, iProcurement, iSupplier, Sourcing, Inventory, Cost Management, WIP, Order Management and Product Lifecycle Management applications. Led on-site post go-live support in Order Management/Shipping, Inventory and WIP for rollout of new Operating Units and Inventory Organizations in Anniston, Alabama and Scranton, PA. Work with client, developers and Confidential Support to resolve production issues. Also worked with development team to shepherd solutions and guide formalized testing for enhancement requests based on customer requirements.
• Implemented outside-processing solution using Confidential WIP, BOM, Inventory, Cost Management and Purchasing integration. Implemented Confidential Supply Chain Planning, led end-user training, acceptance testing and provided production support.
• Led Confidential 11.5.10 iProcurement Implementation for telecommunications equipment manufacturer. Implemented India Localization for Purchasing and iProcurement. Supported Payables India Localizations.
• Set up Purchasing, iProcurement, iSupplier and Sourcing for world’s largest manufacturer and retailer of specialty candles.
• Led procurement and Order Management process improvement initiative assisting client with implementation of RFQ’s and Quotations, Blanket Purchase Agreements and internal inventory and supply process consisting of internal requisitions and sales orders. Also supported Fixed Assets conversion for the client’s $3 Billion acquisition, managing Corporate Book and Tax Book asset conversion valued on third-party appraisal
• Implemented Purchasing and iProcurement and supported Payables integration for 400 million-in-sales provider of process manufacturing software.
• Led procurement process improvement initiative for $1.7 billion-in-sales fashion retailer. Streamlined processes for Internet Procurement Catalog Administration and internal supply distribution. Simultaneously provided Purchasing, Inventory, Cost Management and iProcurement production support for nine months.
• Provided post go-live production support in Purchasing, Advanced Supply Chain Planning, Discrete Inventory and OPM Inventory.
• Restored overwritten iProcurement user interface template definitions after 11.5.9 upgrade. Additional field to checkout screen to enable notes to receiver in iProcurement.
• Supported DBA fix to bug affecting recursive loop in approval hierarchy.

Confidential, Boston, MA

System Engineer

Responsibilities:

• Provided Confidential Financial Application support for 3 billion document and data, management and storage company.
• Led world-wide Confidential Purchasing and iProcurement implementation. Worked Confidential forms personalization to customize iProcurement shopping screens. Also worked with developer on custom approval process using Confidential Approval Management.
• Led Confidential Financials and Procurement Intelligence Implementation.
• Led implementation of Confidential Learning Management

Confidential, Waltham, MA

Senior Financial Consultant

Responsibilities:

• Led implementation of Confidential Procurement Applications at companies with over $500,000 in annual revenues.
• Provide consulting, training and testing support for Confidential Financials.
• Drove leading practices in clients’ Procurement organizations through business process reengineering and full deployment of automation-enabling software functionality.

Confidential, Attleboro, MA

Senior Business Systems Analyst

Responsibilities:

• Led Global Multi-Organizational implementation of Confidential Purchasing, Inventory, Cost Management, Accounts Payable and Cash Management. Led effort to automate release of material purchases from various planning methodologies. Provided on-site go-live support to manufacturing plant in Aguascalientes Mexico. Managed gap analysis and solution design phases of the global project.
• Drove decentralization of Supplier Database Administration and 1099 Tax Reporting process, saving the local division over $200,000 annually.
• Purchasing and Inventory Control Manager
• Managed supply process for $120 million automotive sensors manufacturing operation.
• Supervised three Purchasing Supervisors, five Buyer-Planners and six warehouse personnel.
• Led packaging cost reduction team that achieved over $100,000 in savings through redesign and negotiation
• Championed annual Physical Inventory for two consecutive years.
• Negotiated with executive levels of supplier management and led purchasing teams that achieved over $3 million in cost savings over five years.
• Chosen by executive management to attend commodities hedging course sponsored by Credit-Suisse and the COMEX. Implemented forward program for the purchase of copper, stainless steel and silver and palladium futures.
• Designed a multi-system, integrated drop-ship solution for the world’s largest seller of hard-serve ice cream. When Baskin Robbins (a Dunkin’ Brands company) closed a processing facility and outsourced manufacturing to a leading U.S. Dairy company, the company needed to implement an automated solution to ensure uninterrupted supply to licensee’s throughout the world. Simultaneously, the company’s financial leadership mandated a conversion to Average Costing as part of the transformation. This major endeavor started on March 19, 2012 and went live on September 8th, 2012. The results are a fully integrated supply system through which orders entered by licensees flow through Order Management in Ross ERP and automatically generate EDI-850 Purchase Order transactions through Confidential Purchasing. Upon Shipment, the Supplier transmits EDI-857 (Advanced Shipping and Billing Notices) which are imported into Confidential Purchasing and AP and then extracted and imported into Ross Inventory. Additional integration with Dunkin’s freight forwarder enabled EDI-315 (Container Status) messages to determine whether an order shipped upon container departure (for FOB) or container arrival (for CIF). Mr. Lavoie is responsible for the successful implementation of the end-to-end process, as well as process documentation and production stabilization and support after go-live and subsequent enhancement releases.
• Led the Confidential functional efforts in an Upgrade-versus-Reimplementation assessment for one of the world’s largest banks. The assessment had to be conducted for the bank’s only Confidential -using subsidiary from the perspective of the parent bank’s Finance, Treasury and Risk strategic goals. Reviewed the current business process and the end-state architecture objectives and evaluated Confidential functionality for fit and utility. Recommended a phased re-implementation starting with a new chart of accounts structure and gradual introduction of new Confidential features and modules to meet the strategic objectives of Finance, Treasury and Risk as well as continued multi-GAAP/IFRS compliance.
• Designed custom solution for Defense Contractor client to meet government travel billing regulations of the Department of Defense and the customer’s unique requirements. Created and managed project plan and led IT/Business collaboration meetings.
• Supported full ERP suite Confidential Applications implementation for $1 Billion Automotive and Aerospace sensor and control manufacturer. Set up Accounts Payable, Purchasing, Inventory, Cost Management and Cash Management Modules.
• Implemented Purchasing, Internet Procurement and Accounts Payable for $500 million Internet retailer.
• Led Purchasing, Internet Time and Expense Implementation and supported Accounts Payable, Property Manager and Manufacturing applications suite start-up for $1Billion multi-organizational, multi-divisional telecommunications company. Four years later, led procurement process improvement initiative assisting client with implementation of RFQ’s and Quotations, Blanket Purchase Agreements and internal inventory and supply process.
• Led Procure-to-Pay and iExpense, flow based implementation at $300 Million medical device manufacturer. Provided consulting, training and testing for Purchasing, iProcurement and iExpense as well as back up support for Accounts Payable, Inventory, Cost Management, Supply Chain Planning and Order Management
• Implemented iProcurement at Pharmaceutical start-up Company. Supported PO and Requisition Approval Workflow modifications required due to unique approval requirements. Restored overwritten iProcurement user interface template definitions after 11.5.9 upgrade. Added additional field to checkout screen to enable notes to receiver in iProcurement. Supported DBA fix to bug affecting recursive loop in approval hierarchy.
• Led Procure-to-Pay business process solution workshops with key decision-makers at Medical Device and Telecommunications industry clients.
• Led Purchasing, Inventory and Cost Management (average costing) implementation at major utility company. Developed Cycle Count program to support client’s unique, seasonal, count scheduling requirements. Designed solution for utility’s associated stock material flow that greatly reduced material overhead cost, significantly improved inventory accuracy and facilitated the issue of material to line crews.
• Led iProcurement implementation at major computer equipment manufacturer. Supported complete re-engineering of approvals process for global operation in 20 countries. Authored user guides for iProcurement catalog administration. Enabled List of Values functionality for charge account segments. Defined four different levels of iProcurement responsibility in order to support the client’s audit and control requirements with regard to ability to change specific charge account segment values. Provided one day of billed production support in Project Manufacturing. Provided production support for Inventory, Cost Management and Supply Chain Planning. Supported Swiss division’s go-live on Confidential Projects and Project Manufacturing. Led Phase II of client’s Sarbanes-Oxley internal controls upgrade focused on Inventory Control and valuation.
• Supported Purchasing, Inventory and Confidential Process Manufacturing (OPM) implementation for the world’s largest manufacturer of specialty soaps. Setup and executed Dataload program to deliver automatic sourcing functionality to newly acquired companies at go-live. Provided production support in Purchasing, Advanced Supply Chain Planning, Discrete Inventory and OPM Inventory during production phases I and II.
• Led procurement process improvement initiative for $1.7 billion-in-sales high-end fashion retailer. Streamlined processes for Internet Procurement Catalog Administration and internal supply distribution.
• Wrote comprehensive Period Close and Accrual Reconciliation procedure for major client that is now used by several other financial consultants and their client base.
• Co-wrote business solution for un-billed revenue for client that needed to book fulfilled, billable project purchasing costs at month end.
• As a 2001 Procurement Suite Applications Guru, completed 11i Tool Kit for consultants and delivered night school training to New England Consulting Practice.
• Eleven years of Procurement and Supply Process experience in a Manufacturing environment in entry level through Management positions.
• Skills in System Administration and Workflow Monitor functionality combined with strong analytical ability have led quick and effective long term resolution of client issues with workflow and self-service applications.
• Designed solution to load item serial numbers to Confidential Install Base from nested configurations and multi-level kits entered in Order Management. This included reports to meet AS9000 requirements as well as load templates which saved the client over $250,000 annually in reduced labor cost.
• As Senior Business Analyst, supported full ERP suite Confidential Applications implementation for $1 Billion Automotive and Aerospace sensor and control manufacturer.
• Set up Supply Chain Planning, Supplier Scheduling, Inventory and Cost Management modules. Designed and implemented purchasing approval process using single PO and Requisition Hierarchies for a worldwide, multi-organizational production instance.
• Played the leading role in integrating Purchasing, Supplier Scheduling and Supply Chain Planning configurations that resulted in an automated supply process. Set up min-max and re-order point planning for critical components.
• Led the implementation of Supplier Scheduling. Saving the company 30 days of Confidential Consulting cost.
• Conducted end-user training geared toward understanding the interrelationship of manufacturing modules, the underlying information flow and problem solving techniques.
• Provided post go-live production support in imbedded in Shipping and Customer Service/Supply Chain departments to troubleshoot bottlenecks and assist users with pick/ship issues.
• Met daily with Texas Instruments’ Sensors and Controls Group President and VP’s to provide short and long-range solution plans and progress reports addressing late customer shipments, line stoppages and material shortages during first two months of production on Confidential ERP system.
• Served as Business Analyst for Purchasing, Supply Chain Planning, Inventory and Quality modules for entire implementation project (2 years) and production support (3 months). Acted as Business Analyst for BOM and WIP modules for six months (during absence of lead analyst).
• Led end user training, acceptance testing and production support of Confidential Supply Chain Planning for discrete manufacturer
• Implemented outside-processing solution using Confidential WIP, BOM, Inventory and Purchasing integration for discrete manufacturing client.
• Led Confidential release 11.5.10 iProcurement implementation for telecommunications equipment manufacturer.
• Implemented India Localizations for Confidential Purchasing and iProcurement solutions for India unit of telecommunications equipment manufacturer.
• Knowledgeable in all areas of HR that integrate with and impact ERP, Self Service applications and Workflow. Supported one client’s implementation of the Self Service Employee Appraisal product.
• Led Supply Process Best Practices initiative for $2 billion-in-sales Telecommunications company, implementing Confidential Inventory, on-line Supplier Item Catalogs, RFQs and Quotations, and four-way AP invoice matching.
• Implemented iProcurement at seven clients and knowledgeable in all aspects of setting up links to supplier catalogs directly and through Confidential Exchange.
• Set-up iSupplier and Collaborative Planning (Advanced Supply Chain) for leading manufacturer of specialty candles.
• Developed Automated Test Scripts for Confidential Procurement and Inventory for use with Mercury automated testing product.
• Wrote client-specific Test Plans, Test Scripts, Setup and Training Documents.