SUMMARY

• Accomplished Quality Assurance Analyst with 10 years of experience in the Information Technology industry, performing analysis, Manual and automated testing of Client Server and Web applications
• Worked and built relationships with cross - functional teams include product management, Business Analysts, Business users and Software designers/developers for test planning and execution
• Reviewed & Analyzed Business requirements (BRD), System requirements specification (SRS) documents and prepared test plans, test cases and extensively involved in test execution
• Experienced with Waterfall, SCRUM/Agile SDLC models & Phase Gate and Agile Project Management methodologies for product/application delivery
• Experienced in performing various tests include Black Box testing, Functionality testing, GUI testing, Smoke Test, Integration testing, System Testing, Backend testing, Performance testing, Load testing, Stress testing, Regression testing and UAT
• Tracked defects/bugs, test execution status and provided reports/metrics to management
• Contributed to QA processes, procedures and best practices for continuous improvement.
• Active member of Organization Defect Prevention and ISO standard method of certification
• Strong communication skills with the ability to work independently as well as in a team environment and in an outsourcing environment

TECHNICAL SKILLS

Programming: SQL, C, JAVA, VC++, C#, T-SQL, PL/SQL, XML, HTML

Testing Tools : QTP8.2/8.0, WinRunner8.0/7.6/6.0 and Load Runner 8.0/7.6, SOAPUI

Bug Tracking Tool: Quality Center10.0, Test Director, Defect Track Tool and Rational Clear Quest

DBMS: Oracle 9/10G, SQL-Server 2005/2008, Access, Sybase

Reporting Tools: Crystal Reports 7.0/8.0/8.5/9.0/10.0/11.0 , SSRS

Design/CASE Tools: MS Project

Operating Systems: Win 2003/XP/2000/NT/7, MS DOS, UNIX, Linux

Scripting Languages: VBScript, JavaScript, TSL

Web Technologies: ASP, HTML, XML, DHTML, Web Sphere, IIS

ERP: Oracle Applications 10.7, 11i (Ver. 11.5.3/11.5.4/11.5.8/11.5.9 ), Workflow Builder 2.6.

GUI Front end tools: Developer6i Forms 6i, Reports 6i, Developer/2000 3 Forms 4.5, Reports 2.5, VB 5.0, PowerBuilder

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

SENIOR QUALITY ASSURANCE ENGINEER/ANALYST

Responsibilities:

• Prepared test cases and test Scenarios from client requirements both Manual and Automation using Element Locators.
• Involved in Java Programming features and TestNG Annotations with developers.
• Involvement in Test Estimations and Test Strategy Implementation.
• Involvement in Cross browser testing and parallel Test execution using Selenium Web driver, TestNG and Selenium Grid.
• Automated test cases using the Selenium tool.
• Involved in automation scripts using Web driver.
• Develop automation scripts using selenium Web driver.
• Execution of developed automation scripts, Analyze the results and report bugs.
• Involving in Functional, Smoke and Regression testing
• Maintain existing Regression Scripts.
• Support the onsite team during the hot fixes.
• Involved in documentation of the scripts mapping with the cases.
• Involved in batch executions and fixing the scripts if there are any changes.
• Communicating the status to clients in weekly meeting.
• Proficient in devising all the artifacts of testing such as Test Scenarios, Test Cases, Defect Reports and Test Summary Report
• Self-motivated, energetic and highly ethical in all work-related assignments thus able to immediately contribute to corporate goals and objects.
• Good written, communication, interpersonal skills, proven team player with an analytical mind bent to problem solving and delivering solutions.

Environment: Java, J2EE, AngularJS, REST, TestNG, JBoss, Soap UI, Selenium, Quality Center, JMeter, Linux, Eclipse, Oracle, SQL Developer, C#

Confidential, Plano, TX

SENIOR QUALITY ASSURANCE ENGINEER/ANALYST

Responsibilities:

• Prepared and executed test approaches, test plans and test cases for contract manager/Revenue Cycle Modules/Product and validated the results for all assigned projects/releases using SCRUM methodology.
• Documented and tracked defects, issues and enhancements to resolution using defect tracking tools and participated in root cause analysis.
• Wrote SQL queries to analyze data in relational databases
• Reviewed Release notes and provided feedback to documentation teams
• Created regular project status reports. Communicated risks and issues to the QA Manager and team.
• Executed Automation (MATS, Test Complete) Results Daily. Triaged issues to the responsible teams
• Created/Executed end - to-end test cases. Reviewed regression test suites to update test cases
• Attended CM Scrum of Scrums to determine dependencies (Team Lead/Backup Daily)
• Prepared and executed test approaches, test plans and test cases for contract manager/Spend Cycle Modules/Product and validated the results for all assigned projects/releases using SCRUM methodology
• Documented and tracked defects, issues and enhancements to resolution using defect tracking tools and participated in root cause analysis.
• Reviewed Release notes and provided feedback to documentation teams.
• Creating test bed of test data from DB using SQL queries as per requirements.
• Performed requirements testing, manual testing, functional testing, web based testing, regression testing, and client based testing.

Environment: .NET, Java, C#, Developer 2000, ORACLE, MS SQL Server 2008, VMware, RALLY Defect Tracking Tool.

Confidential,Addison, TX

QUALITY ASSURANCE ANALYST

Responsibilities:

• Attended fast track training and gained knowledge of CCM (Customer Centralized Management), CMA (Cash Management Application) and OS (OccuSource) products/applications functionality
• Reviewed business requirements and prepared test plans and test cases involved application security, file loads, Financial Deposits, cash, credit/Debit card transactions, new reports and modification of existing fields and buttons on the screens.
• Logged, tracked and worked towards resolving issues/defects in Defect Tracker.
• Performed Regression, Unit Testing, Smoke testing, Requirement Testing.

Environment: JAVA, JCAPS, Power Builder, Sybase, Developer 2000, ORACLE, MS SQL Server 2008, Defect Tracker, QTP.

Confidential, Las Vegas, NV

QUALITY ASSURANCE ENGINEER

Responsibilities:

• As a key member of software engineering product assurance team, performed testing of Patron Management (CRM) Application, ADI (Advantage Data Interface), Gift Points Application and Slot Machine game’s products main software and peripheral devices
• Extensively tested Micros & Infogenesis POS interfaces for POS transactions, issued comps and self comps
• Extensively tested Micros Opera & Infogenesis LMS Hotel Interfaces for player enrollment, hotel check-ins, check-outs, Trips tracking and POS transactions
• Performed testing of Gif Points & CRM application to issue gifts to player based on earned points, issue coupons, redeem coupons, and tracking of all points/coupons for all patrons
• Ensured games pay correctly under all test conditions and ensured database reflected accurate information
• Documented for inspection and testing procedures. Also involved in preparing the documentation and manuals for user acceptance testing.
• Performed reviews and investigations to ensure that the customer and Business requirements are clearly identified and planned.
• Involved in developing Test Plans, Test Scripts, Test Cases & Test Data using requirement specifications and design documents. Executed User Acceptance test procedures.
• Tracked new defects in QualityCenter10.0 found while executing test cases during development and through product regression testing.
• Performed Functional testing, Validation testing, Negative and Positive testing, testing manually on the first release of the application. Performed the Regression, System testing and debugging during testing phase.
• Creating test bed of test data from DB using SQL queries as per requirements.
• Executed and Modified by updating QTP test scripts for new functionality requirements of the application and recording the user action against the application.
• Coordinated with upstream and downstream systems teams to do integration and end to end testing
• Developed SQL Queries to verify System calculations & verify dataflow from backend using TSQL
• Developed SQL and XML Scripts to test ADI Interfaces using Micro Soft Query Analyzer, Altova XML Spy and Liquid Technologies software.
• Performed Cloud Based testing, Mobile Based testing on CRM applications.
• Hands on experience in Testing Web services, Windows services, SSRS, Crystal reports, Client/Server and Business applications using C, VC++, C #, VB.Net, ASP.NET and SQL Server 2005/2008.
• Escalate any issue to the appropriate person(s) (project manager, developer, managers...).
• Performed Regression, Unit Testing, Smoke testing, Requirement Testing and other testing as required.

Environment: C, VC++, .NET, C#.NET, VB.Net, Windows NT/XP/7, XML, T-SQL, QualityCenter10.0, QTP, HTML, Crystal Reports, TFS, MS SQL Server 2005/2008.

Confidential, Las Vegas, NV

QUALITY ASSURANCE ENGINEER

Responsibilities:

• Performed analysis and software testing of Scheduling Module, Provider Module, Pharmacy Module, and Billing Module. Involved in recording the Test Specifications for the test cases on the plan.
• Recorded Test Scripts (TSL) and Functions wherever necessary for various units of the business modules.
• Performed Smoke Testing, security testing, GUI testing, Load and Stress, Volume testing. Conducted Regression & Functional Testing Using WinRunner. Tested documents for Cross Browser Compatibility
• Involved in preparing Functional Test Cases and Black Box testing.
• Used customized and built-in Exception Handlers to make sure the scripts work in unattended mode
• Reviewed the requirements and the Use Case Diagrams to write Test Cases.
• Involved in Positive and Negative according to the Test case specifications.
• Developed SQL Queries for checking the Data Transaction and Database Integrity.
• Performed Regression, Unit Testing, Smoke testing, Requirement Testing.
• Performed Regression, Unit Testing, Smoke testing, Requirement Testing

Environment: VisualBasic6.0, MS-SQL8.0, Windows XP, Winrunner7.6, Test director 8.0, Load Runner7.5