SUMMARY:

• Confidential is a senior IT professional with over 25 years of experience in Deploying small to large size global ERP projects (both software and business side). She is specialist in large Global Enterprise application implementation with focus on PMO, Project Management, Deployment, integration and testing.
• She has successfully completed over 30 SAP projects of various scope and size - greenfield implementations, rollouts, upgrades & new implementations.
• Has extensive work experience as a PM and PMO Lead, including QA Testing Mgmt, strategic planning SOX (controls and compliance), Data migration & conversion, Data harmonization, cutover management, release management, integration management & strategic planning across all facets - data conversion, data migration, integration management, integration testing, regression testing & stabilization planning.
• Vertical project experience; - Oil & Gas, Energy, Healthcare, Pharma; Utility; Automotive; Food & Beverage; Medical Insurance; Logistics; Apparel Manufacturing & Distribution, e-Comm, Medical/Pharma Manufacturing and Distribution; Health and Beauty; FED and STATE GOV; Telecom; Manufacturing; Railcar and Leasing; Automotive, Nuclear Industry, Finance/Banking
• Business development, account management and Sales for large ERP consulting and boutique consulting firms.
• ERP Expertise:
• Successfully completed two HANA/4 implementations, Success Factors, ECC, SRM, SCM, HCM, BOBJ, BW, CRM, MDM, SD, MM, FI/CO, PS, WM, IM, SAP MDM
• Excellent functional and Business Process knowledge of SAP
• SAP ALL in ONE Industry Solutions, SAP Business One, IS-CWM, Microsoft Confidential, SAP HANA Live, ECC
• Project Management, Strategic Planning, Data Governance & Policy, Best Practice, Enterprise Data Lifecycle Management, Master Data Management, Data Migration and Testing Management, Integration Management, Business Process Design, Cutover Management, MDG and ERP Architecture
• Experience in SAP ERP modules (SD, MM, FI/CO, PP, WM, IM, ISOIL, PS, SRM, CRM, SCM, QM, MDG, MDM, ISU), Exchanges, SAP Public Sector, State and Federal Government, SOLMAN, BW and APO.
• Experience with SAP architecture, specifically Instance/Client and Transport management, SAP Solution Manager
• Defining and implementing development standards,
• Defining process & implementing gates requirements, entry/exit criteria for test cycles, matrix for go-no-go decisions
• Develop and maintain risk/mitigation management plans
• Defining & implementing process & scope plan
• Defining and implementing process & scope around release management
• Implementing tractability matrix for deployment
• Organize quality assurance and quality control activities
• Experienced within a Security and Controls, SOX and Regulatory compliance environments
• Exchanges/Contracts, Logistics, Supply Chain Optimization, Upstream and Downstream Business Processes (OIL).
• Experienced using ASAP Methodology and Agile Methodology with Standard Development Life Cycle (SDLC)
• Experienced in leading and working with Off-Shore and Near-Shore for development and support centers (India, Argentina, Mexico, etc)
• Experienced in working with Global implementation projects requiring multi-country collaboration (Argentina, Cartena, Brazil, Canada, Mexico, Turkey, Europe, etc.)
• Good experience in working with project executive leadership and project sponsors and stakeholder management.
• Strong leadership in both large scale and small scale projects for testing initiatives, Data Migration, Cutover, SAP release management, custom development & upgrades in both application and infrastructure space.
• Directs and manages projects from all aspects from beginning to end.
• ‘HANDS ON”, ability to create, conduct and lead workstream teams from beginning to completion
• Defines scope, metrics and deliverables that support business goals in collaboration with senior management and PMO
• Defines policy, procedures and processes and utilizes best practice where possible
• Define cutover process and strategy in collaboration with development team, data team, business team and project management
• Create and implement cutover plan to manage cutover execution by
• Define tools, processes, etc; required for success of project in collaboration with senior management and effectively communicates recommendations
• Setup tools, processes, plan, and implement plan and strategy
• Manage tools, testing and process along with team
• Analyzes problems and helps design appropriate solutions or alternatives.
• Develops project plans and associated communications documents.
• Effectively communicates project expectations to all team members in a timely and clear fashion.
• Liaise with PMO and stakeholders throughout project lifecycle.
• Determines and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
• Sets and continually manages project expectations with team members through PMO
• Delegates tasks and responsibilities to appropriate personnel.
• Identifies and resolves issues and conflicts within the project team.
• Identifies and manages dependencies and critical path.
• Plans and schedules all timelines and milestones using appropriate tools.
• Tracks milestones and deliverables.
• Develops and delivers progress reports, proposals, requirements documentation, and presentations during each phase (blueprint, etc.)
• Determines the frequency and content of status reports
• Defines success criteria and disseminate them to involved parties throughout life cycle.
• Build, develop, and grow any business relationships vital to the success of the project.
• Have managed project team varying from 7 resources to 80 resources across geographies on an onsite/offshore model, identifying helping resolve employee conflicts, setting KRA’s, setting goals and objectives for team members, doing appraisals with one on one and getting feedback from colleagues and clients.
• Experience in recruitment and hiring of SAP consultants both internal resources and external contractors.
• Training and mentoring team members on processes and producers.
• Strong Delivery Management, Scope and Liaise with Client
• Lead and advise on current technology, optimization of business processes and technology
• Project Management and Technical expertise in both pre- and post deployment environments
• Strategic Planning, Scope Development, Governance, Business/Systems,
• SAP Service Pack & EhP updates, including updates from earlier EhP’s
• Possesses exceptional communication and interpersonal skills.

AREAS OF EXPERTISE:

• Trackwise 7.0 and 8.0
• HP-ALM 12.0 (and all versions below); QC; QTP
• JIRA
• UPerform; InfoPak
• TAO
• Project Manager; All Microsoft Office Products; Lotus Notes
• Integration Management, Performance, Regression, Integration, User Acceptance Testing, Training Leadership, Training Development
• Business Process Design, Prototyping, Blue Printing/Fit Gap Analysis
• Project Management Office integration and presentation

PROFESSIONAL EXPERIENCE:

Confidential

PMO Testing Manager

Responsibilities:

• Logistics company has rapidly grown in past 1.5 years from 5k employees to 90k employees thru acquisitions. They are currently going through a large scale multi release implementation and deployment of Success Factors SAP - TM, RM, EC, ECP modules.
• I was brought it on the heels of the first deployment after a failed audit by Confidential . Successfully established a QA Center of Excellence as part of the PMO and a complete testing program for the client.
• There were multiple international projects the client will be deploying over the course of the next two years and they needed to ensure the success of the projects and ability to pass Confidential audits.
• Developed formal Test Strategy, Test Plan, metrics, milestones, gate reviews, test tools, defect management process, for the entire organization; worked with Internal Audit, Compliance and Confidential to ensure compliance for all releases.
• Resource planned and staffed QA team (both onshore and offshore) to test and oversee all the different projects and testing workstreams from the program level.

Project Manager/QA Lead

Confidential

Responsibilities:

• Was bought in to be part of PMO, after the project had been unsuccessful in being able to test any functionality and integrations that had been developed
• VSP project team had been through four other unsuccessful testing cycles that were never able to be completed.
• I successfully developed a testing strategy and plan that included - conducting workshops with the BA’s and SME’s to develop E2E Scenarios and Stand Alone Scenarios that encompassed the entire lifecycle of VSP Client Billing business and would be the foundation for all integration testing cycles moving forward.
• Successfully executed and completed (100%) three Integration Test Cycles and UAT in an AGILE environment where the development objects were introduced in multiple drops throughout the cycles; the first test cycles that CB Project had been successful at during the two years the project has been in flight; which enabled VSP to Confidential 12/15, with the first release of CB project.

Project Manager/QA Lead

Confidential

Responsibilities:

• Confidential request my assistance as they are changing service providers and migrating all current infrastructure to new server hosting provider.
• Managing the move from current environment to new environment as well as bringing up 4 new additional ecommerce sites into new PRD environment.

Project Manager

Confidential

Responsibilities:

• Brought in to replace a client Project Manager in the PMO, to an in-flight project. Confidential Electronics developed a new software to control and monitor all their electronic equipment and is monetizing it.; the project included multiple streams for development of Confidential (conference workbench); legal (maintenance and software agreements); Sales and Marketing (go to market) and recording of sales and revenue (CRM/ECC/ Rev Rec).
• Organized and facilitated vendor presentations of SAP RAR (new revenue recognition module) for revenue recognition advisement.
• Worked with Sales, Marketing, Finance and Business to develop SCOPE document, Blue Print Document and Solution Recommendation (for CRM/ECC/Finance Rev/Rec).
• Worked with executive committee to present, review and receive approval on SCOPE, Blue Print and Solution recommendation.
• At the request of Sales/Marketing team, the project was put on hold due to development delays in the actual Confidential software.

Project Manager

Confidential

Responsibilities:

• Brought in to PMO as a PM to assist an in-flight project where D&A is implementing HANA/4 and Simple Finance 2.0 with their client - Confidential .
• Confidential having several parallel projects in-flight at same time as the Phase 1 Guardian Implementation, added complexity which required the assistance of a Project Manager.
• Provided direction to the Project Team at large which included: Integrated Project Plan, Issue/Risk Management for Project, established and managed Cutover Plan, established Testing Strategy and Plan, established and managed Defect Tracking and Resolution Process for all testing cycles/phases
• Managed Testing Cycles, implemented Change Control Process, Master Data ETL Process for Master Data Conversion, worked with the development team for RICEFW management/tracking, worked with the Basis team to develop and manage Technical Cutover Plan and the build of each environment in support of each phase of testing.

Project Manager/QA Lead

Confidential, Chicago, IL

Responsibilities:

• Brought in to assist with optimization post Confidential implementation.
• Client has had many issues with being able to utilize and optimize the new system and is anticipating further expansion of additional launches of e-commerce sites.
• Confidential is a small e-commerce company that is experiencing fast growth within their industry as a provider of e-stores for Branded Merchandise to various industries

Tech PM

Confidential

Responsibilities:

• Brought in to supplement an existing program that consisted of 5 inter-related projects; to improve the new TrackWise 8 system infrastructure and platform.
• The program had fallen behind on milestones and deliverables due to resource over-extension, planning, inter-relation of all five projects and lack of unification of deliverables.
• Was able to successfully steer the project(s) back on track, added resources, re-plan the program timeline including the inter-dependencies of all projects in the program and team unification.

Project Director/Project Manager

Confidential

Responsibilities:

• Utilizing SDLC, led a successful implementation for a mid-size Food Manufacturing to implement SAP ALL in ONE F&B Industry Solution footprint was the VA facility with expansion for new CA facility as well.
• Was responsible for all project management; including client relationship management, leading work stream teams through implementation from Blueprint to GO LIVE for a project that implemented modules SD, MM, FI/CO, PP, WM, IM, AM, IS-CWM; on time and in budget.
• Updated to and applied EhP7.

Project Manager/QA Lead

Confidential

Responsibilities:

• Provided project management expertise to Confidential by partnering with the VP of Information Systems to assist in the implementation as well as led the QA and testing for the project on Confidential side, using Agile Methodology while helping Confidential migrate from their old system into a new ERP Confidential system along with the web enabled portal to implement eStores for their largest client.
• Confidential was on-time, in budget and scope; all SOX and Controls were defined and tested.

Delivery Lead for NA/ Project Director

Confidential

Responsibilities:

• Project Director/Delivery Lead to oversee Strategic Planning and Initiatives for Enterprise Data Lifecycle Management Projects including Data Migration, Data Profiling/Analysis, Advanced Data Health Assessments, MDG, MDM and RTDG. Managed and had oversight of several projects for Confidential company using SDLC for all projects appointed included leading the workstreams, client relationships and delivering on time and in budget. Trained and managed in house resources for Confidential Labs. Managed all components of project; resources/staffing, client relations, deliverables, budget, etc.

Sr Managing Consultant (IBM) Project Manager

Confidential

Responsibilities:

• I was brought in to develop and manage the new regression testing for Symphony Project at Confidential Labs where new deployments are in the works in addition to a physical split of the environments due to a worldwide company split.
• I developed and implemented a Regression Testing Strategy in a validated environment to include both automated (new) and manual testing and the management of data for the client; using TAO and QTP tools.
• This being a highly regulated Pharmaceutical company, all SOX controls and measures
• Were defined, tested and validated throughout. Updated and applied most recent EhP.
• Onshore/offshore model for pre-validated and validated testing; Completed the environment build, test scripts and scenarios using TAO and manual test scripts in the validated environment ahead of schedule.
• Completed the strategy, plan and set up of the new process for continuation of the automated regression testing for this client.

Project Manager

Confidential

Responsibilities:

• I was brought in to a very fast tracked project in order to provide strategic planning and initiatives for an ERP implementation in a validated testing environment.
• Developed and implemented the overall testing strategy and project plan as well as the Data Migration Strategy and plan for all testing phases
• Developed and delivered guidelines and templates for data migration; validated testing process; developed and provided status/metrics reporting tool; communications plan; managed defect resolution process as well; provided training on use of all tools and for testing execution for all those involved in testing.
• This client being a distributor of Pharma products in a highly regulated industry utilized SOX controls and initiates in all facets of the implementation.

Confidential

Project Manager - Testing

Responsibilities:

• I was brought in to bring foundation, format, procedure and processes in place for a newly developed Confidential for the company; acted as the client liaison and testing manager for all UAT projects at Confidential .
• Created testing plan, testing strategy, communications between client and Confidential, test scripts, data setup and managed all execution of testing for each NTB project requiring UAT.

Confidential

Project Manager/Testing/Cutover

Responsibilities:

• Was brought in to provide strategic planning and direction for testing and Data Migration (data lifecycle) at an Entertainment Industry Client on a new implementation of Intellectual Property Management, Customer relationship Management and Financial modules, IP, CRM and FIN. With over 200 RICEFW objects and never before released module the scope of the project is expansive.
• Responsible for execution management for entire data lifecycle - data migration which included detailed strategy development, managing the resources and deliverables for the client.
• Responsible for execution management for all testing phases in addition to detailed strategy development, managing deliverables for testing and data migration to include: Approach, plan, test cases and scenarios; data extract, cleanse, transform and load
• Coordinated the Test walkthroughs (in person or off-line reviews) with SMEs Conducted Defect Meetings, assign prioritization of defects and facilitate defect resolution across teams Coordinated with MIS for QA Environment schedule, refreshes, build and critical patch releases

Confidential

Testing - Project Manager

Responsibilities:

• Brought in to lead the testing for a custom development CRM project for the Confidential Project that is being led by SAP America.
• Created and deployed Testing Strategy, testing plan, testing kick off
• Led Test Script Development Workshops and Integration Scenario Workshops to produce scripts

Confidential

Lead Trainer - PS/FI/CO

Responsibilities:

• Augmentation trainer for PS/FICO for an automotive financing company.
• Reviewed, revised and delivered all training materials for all PS/FICO classes

Confidential

Project Management - Global Testing Manager/Cutover/Data Migration

Responsibilities:

• Brought in to create the Global Template for all projects under the SAP implementation which includes the following (Brazil, Cartena, Turkey, Argentina, Gener) on shore/off shore model
• Created and delivered Global Solution Manager Template and Setup
• Created and delivered Global Data Migration Strategy and Plan
• Created and delivered Global Testing Strategy and Plan as well as testing tools
• Assigned North America Project Team as Testing Manager
• Created and delivered NA Testing Strategy; testing plan, data migration strategy and plan
• Successfully managed from start through completion all phases of testing for the North American project rollout which includes 100+ legal entities and over 1600 users
• Facilitated and managed the data migration for NA rollout
• Worked with SOX and Internal Audit Managers to create the manual and automated testing controls matrix
• Worked with SOX and Internal Audit Managers to test all requested manual and automated controls
• 4 CORE project teams; 1 Development team (on site and off shore development); 151 RICEFW objects; 4 SAP modules; 40 person CORE Team; 130+ UAT Team
• Unit and functional testing cycles
• 4 Integration, 1 UAT, 1 Regression testing cycles