SUMMARY:

• 6 Years of Extensive experience in Software Testing and Quality Assurance of Web - based, Windows and Client Server applications.
• Strong Experience in System Testing, Functional Testing, Regression Testing, Performance Testing, GUI Testing, and User Acceptance Testing.
• Extensive experience working with vendor E-commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications.
• Knowledge and experience in Optimizing SCM, Reducing Inventory & Holding cost, Manufacturing Process Improvement, Supporting and enhancing POS (Point of Sale systems) & Ecommerce system in Retail Domain
• Created Test Scripts with QTPusing both Recording & Descriptive programming.
• Experience in developing Test Cases, Test Plans and various reports.
• Strong understanding of SDLC, STLC and Agile Methodologies.
• Through knowledge of QA/QC process.
• Redesigned the Mobile Application configuration utility for Windows CE and enhanced the Desktop and Windows CE applications for Mobile users Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Extensive working Experience in using testing methods like Functional, Regression, Integration, System, Security, Initialization, Usability, Database, Smoke/Sanity, End to End and User Acceptance Testing (UAT).
• Good Experience in Testing strategies, preparing test plan, and implementation.
• Expertise in testing the Application both manually and using automated testing tools Quick Test Professional and Quality Center.
• Experience in preparation of Automated Tests within the Keyword Driven and Descriptive Programming Automation Frame Work.
• In depth experience in testing Commercial Websites and Ecommerce and Business Applications.
• Extensively used IBM-Mainframe for validating parameters in the backend.
• Expertise on Black Box Testing Techniques like BVA, ECP and Use Case Testing.
• Performed Functional Regression Testing using automated testing tool like Quick Test Professional.
• Supported User Acceptance Test (UAT) to check whether the software application is ready for use in customer environment without any flaws.
• Experienced in testing windows based, Web-based, ecommerce, Host-Client-Server, and Mobile applications on different environments.
• Detected defects from application build and report it using Defect reporting tool like Quality Center.
• Good exposure in using of Quick Test Professional Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc…)
• Excellent exposure on Test Methodology and Test Plan Design.
• Worked on VMware using different types of Windows operating systems.
• Have strong Hardware knowledge and Networking skills.
• Demonstrated ability to work independently.
• Quick learner and adaptable to changing environments.
• Commitment and attitude to deliver quality software Products and adhere to schedule.
• Good problem solving skills with a strong technical background and good interpersonal skills.

TECHNICAL EXPERIENCE:

Operating System: Windows2000, XP, Vista, Windows7, Windows 8 and 8.1

OperatingSystem Languages: Chinese, Japanese, French, German (Double and single byte)

Automated Testing Tools: Quick Test Professional

Test Management Tools: TestDirector, QualityCenter/ALM, ClearQuest, Serena Business Manager

Application Software: MS-Office, SharePoint, VMWare, AraxisMerge, BeyondMerge, MS Outlook Express

Languages: HTML, XML, SQL and VB Script

Network Protocols: HTTP, TCP/IP, VPN

RDBMS: MS-SQL Server, MS-Access, Oracle

Domain: E- commerce And R etail

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

Sr. Quality Tester

Responsibilities:

• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Performed web services testing using SOAP UI. UAT testing performed along with call center managers to make sure that application meets their requirements
• Assisted in helping the management in developing ecommerce Integrated Marketing Platform (IMP) portal to increase the marketing return on investment (MROI) and increase conversion rates.
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Written smoke test cases in HP Quality Center and modified them when they are automated. Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
• Developing simulation scripts using the HP Loadrunner.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Worked on multiple projects involving the Point of Sale (POS) applications; mainly assisted in developing the support and assisted in development and testing of POS systems and applications for Payment Card Industry (PCI) Compliance initiative.
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Tested security test and audit test for this particular system. Performed Black Box, functional testing, end to end testing for world points system.
• Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region.
• Scripts based on the URD PRDs Utilized HP Quality Center for directing, tracking and outlining needs during a project SDLC.
• Involved in testing the conversion of the application into web application using XML web services.
• Manually tested the whole application before going for the automated testing.
• Performed web services testing using SOAP UI. UAT testing performed along with call center managers to make sure that application meets their requirements.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Loadrunner, Silk performer and QTP.
• Analyzing the ETL process created in Informatica, developed SQL queries and tables which replicated the ETL, and compared the SQL results with the Informatica tables.
• Used Test Director and HP Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Was involved in the testing of new E-Commerce Products (Arrival Notices and Customized Reporting).
• Extensively involved in the automation of Regression Test Cases by scripting.
• Involved in development and reporting of quality assurance project metrics.
• Created Data Driven Testing for positive and negative scenarios, by creating and storing data sets in MS Access.
• Conversion of existing website to ATG software client moved from custom built application to ATGs eCommerce suite.
• All the test scenarios which have been satisfied with the functionality are moved to automation testing using Quick Test Professional. Performed White box testing for boundary values, For loops and If conditions. Tested and verified flow of the operations and data base calls.
• Assisted the business with UAT testing by pairing with the client users to execute UAT test cases after exiting System and Integration testing
• Involved in functional and regression testing of the web-application using the VO extension and tested the software using different browsers to study the browser compatibility.
• Responsible for collecting and analyzing the test metrics and then submitting the reports keeping track of the status and progress of the testing effort.

Environment: Java, Business Object, Quick Test Pro 8.2, HP Quality Center, J2EE, UNIX, XML, Sybase, SQL, PL/SQL, Oracle9i, QTP, Crystal Report, Quick Test.

Confidential, Monticello, NY

QA Analyst

Responsibilities:

• Involved in gathered specifications and requirements from development personnel prior to testing.
• Created user defined Functions and Procedures in QTP using VBScript.
• Worked as a Quality Analyst /UAT with POS System. Involved in testing the functionalities related to sales tracking, POS scanning, Store ISP regular, ordering forecast, adjustments, custom retail price and promotions in POS.
• Extensive experience on creating dynamic scripts using descriptive programing for newer initiatives.
• Reviewed manual testing methods and developed and executed automated scripts.
• Manual Testing was done to perform Functional testing on the GUI.
• Assisted with creating and validation of UAT test data.
• Performed Functional, GUI, regression testing and viewing, analyzing results, defect tracking, defect reporting and documentation.
• Designed and developed the ecommerce application to allow customers to purchase on-line.
• Developed automation scripts using QTP and integrated the script with master script.
• Interacted with the QA managers for the regular update of the project.
• Involved in defining business process to in corporate Buy-downs, promotions, Mix & Match, discounts, Customer Loyalty Program for new POS system tobacco franchise
• Developed SQL Queries and Procedures to perform database testing.
• Used SQL to perform Backend Testing involved automated testing including Regression Testing using Quick Test pro.
• Identify GAP in various business processes. Conduct discussion sessions with various business owners and redefine business processes for the new POS system.
• Understand the business and number of transactions per day and Design and ease the POS interface screen for quicker sales transaction and to print out daily X & Z reports
• Execute System, End-to-End, and User Acceptance Test (UAT) test cases for Web-based applications.
• Conducted Functionality and Regression testing during the various phases of the application using Quick Test Professional.
• Recorded the Test cases using Automation tool Quick Test Professional for web based application and checked the functionality of the application.
• Developed Quick Test Pro scripts as a part of regression testing for the weekly build.
• Used Quality Center for test documentation management and defect tracking.
• Tested Mobile application on various Mobile devices like navigation, UI, self provisioning / campaigns.
• Increased the productivity of our customers by creating an efficient UI for the mobile application
• Created UAT and System Test instruction manuals.
• Responsible for weekly status to show the Progress of the automation testing effort.

Environment: Java, J2EE, Mercury (Quick Test Pro, Quality Center), SQL, Oracle, Mobile Testing

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Written the Test Cases for- Unit Level, Functional and Regression Testing.
• Executing the Test Cases, and analyzed the Test Results.
• Worked on multiple projects involving the Point of Sale (POS).
• Analyzed and identified the Test Cases based on the requirement document of the application.
• Reviewing and Modifying the Test Cases.
• Writing Test Definition Files and functions wherever necessary for various units of the business modules.
• Recording the Test Definition Files as per the Test Cases written.
• Custom tools upgrade client had created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with e-Commerce suite.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Involved in the Defect Status Reporting, Prepare Bug Summary Reports and release notes.
• Tested flexible project foundation enabling rapid implementation of e-commerce website capabilities.
• Effective coordination between development team and testing team..
• Created High End Test Cases for UAT and actively involved in making sure the UAT went on successfully.

Environment: QTP, Quality Center, VB Scripting, MS SQL, Windows XP/2003, XML, J2EE

Confidential, Framingham, MA

QA Tester/Analyst

Responsibilities:

• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Backend testing of the DB by writing PL/SQL queries to test the integrity of the application.
• Worked with SQL queries using MS Access for data manipulations.
• Perform GUI, Integration, white box, middle ware and web service testing.
• Responsibilities included developing scripts using Loadrunner.
• Created SOAP requests to validate request/response data.
• Involved in Black Box Testing, Performance Testing, Functional Testing, Integration Testing.
• Involved in end to end testing from Quick Quote to the policy activation in both frond end application and in the mainframe. Research in design methods to create scenarios for adequate test coverage.
• Performed database validation in the Mainframe to ensure the data entered through the front end reached the database. Performed business Functionality testing and GUI testing.
• Defined Functional Test Cases, documented, executed test scripts in system.
• Created reports using Mercury Interactive Test Director.
• Used different ad-hoc analysis, Reports assist in defining strategy for each customer category. Informatica was used for ETL process and Business Objects 6.5.1 & XI R2 are used for Reporting duties.
• Worked on documenting Master QA Strategy (a new template per ESDM guidelines). Defining the QA tasks for Java and data intensive projects.
• Customizing the scope of various QA activities based on nature of projects.
• Strong understanding of QA Principles in Manual and Automated Testing, QA Process, Use Cases, and SDLC, Experience using QTP, HP Quality Center/Test Director & Load Runner, Win Runner.
• Tested existing website to ATG software client and involved in testing application to ATGs Commerce suite. Was responsible for indexing of the tables in that data warehouse.
• Designed and customized Mercury interactive Loadrunner scripts to simulate virtual users.
• Extensively involved in the automation of Regression Test Cases by scripting.
• Worked on ‘Segmentation Rule Analysis’ document, which will be made as a QA artifact and will be used as a KS tool (Knowledge Session) tool for any new team member.
• Performed performance and stress testing using Loadrunner.
• Involved in Automation Tools Selenium and Test Complete.
• Actively involved in Source Driven Testing, Target Driven Testing, Business Cycle Testing, Business Scenario Testing and Data Integration Testing.
• Worked on different database like Oracle to check the data consistency. Involved in the Production Validation for each Release Project and also took part in post production support.
• Hand on experience on different SQL tools like Query Man was used to test the complex queries.

Environment: J2EE, SQL, QTP, Mercury Tools (Win Runner 7.0, Quick Test, Test Director 7.0/7.5, VB, .Net, SOAP, Loadrunner 6.5/7.0, Quick Test Pro 6.5, HP Quality Center 9.0), NT/00, XML

Confidential, Denver, CO

QA Tester

Responsibilities:

• Extensively worked on developing Test Plans, Test Cases and Test Execution for different Eligibility and Enrollment Interchange Initiatives
• Involved in setting up the End-to-End testing with Optimal Trace to review requirements in early stages of SDLC and designed baselines for testing activity to finalize the test plans and test cases.
• Worked with development team to resolve defects, follow-up with defect updates and report test status to concerned team Managers. Documented test plans, Requirements, test cases, Test execution in Quality Center. Conducted various meetings with developers to resolve issues.
• Tested project foundation enabling rapid implementation of e-commerce website capabilities
• Successfully managed Testing Schedule and of all assigned product test scripts.
• Tested the application manually by executing the test cases prior to automation.
• Worked with SQL+ to test the backend for data validation.
• Increased the performance of our mobile application by creating a new Java ordering submission process, creating new daemons to move files faster, and updating the database structure
• Confirmed successful integration of mobile application system by testing against Oracle, WebLogic, and SAP back end systems.
• Implemented new mobile application into production environment Analyzed and reviewed project elements involved in traceability including testing artifacts, end-user support documentation and training materials to provide tractability across the project.
• Worked with the Team to track and manage system changes and work requests.
• Participated in daily standup calls and conducted review and status meetings. Documented notes.

Environment: HP Quality Center, Quick Test Pro (QTP), MS-EXCEL, MS-WORD, ORACLE10G, CSS, HTML, Java Script, Team Track, QC and SQL.