QA Analyst Resume

SUMMARY:

Seeking a position where I can apply my quality assurance training and experience.
I have experience and understand guidelines, processes and procedures that must be followed to ensure that products comply with company requirements.
I am a professionally dynamic and analytical problem solver, persistent and goal oriented.
I can work alone with little supervision as well as working as a team player.
I am up for multi - tasking challenges.
I am detail oriented and have excellent time management skills.
I meet and go beyond company standards and try to give the customer the best product and experience possible.

TECHNICAL SKILLS:

I have experience working with many different industry software applications, both web based and client/server. I have been involved with examining and extracting information from customer business requirements and testing to their specifications. I have experience with several software methodologies, such as Agile, SCRUM, Waterfall and CMM. I have experience with regression, compatibility, usability, reliability etc… testing.

WORK EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

Coordinate business strategies and requirements between clients and design/development team
Quality assurance testing and analysis of web and mobile applications
Write up test plans, test cases and defects
Collaborate with development to stategize custom applications workflow and use
Backend testing using Magento and Wordpress
Project management using Basecamp to interface between design, development and client

Confidential

Software QA Analyst

Responsibilities:

Write and execute test cases for a web-based application developed for Abbott Medical.
Develop, execute and maintain test cases for the product releases.
Track and report on test status.
Controlled defect prevention through early involvement with project teams.
Defect reporting and tracking using proprietary tool.
Identify and execute the manual test coverage.
Review business requirements and specifications for consistency in Quality standards and preparation for testing.
Work closely with the business and development groups from conception to completion of multiple simultaneous projects.

Confidential, Lake Forest, CA

Client Services Associate

Responsibilities:

Schedule Review meetings with Clients and Advisor.
Prepare portfolios for Review Meetings.
Operate a CRM system for client accounts
Answer Phones

Confidential, Newport Beach, CA

QA Engineer

Responsibilities:

Documented and executed test cases for a desktop software application geared for the radio broadcasting audience.
Updated test cases for customer account reports.
Tested reports for correct functionality.
Documented defects of software application.
Ensured that customer was satisfied with the quality of product and their requirements were met.

Confidential, Newport Beach, CA

QA Analyst

Responsibilities:

Wrote and executed test cases for an ERP software application that provided online purchasing capabilities for the hotel industry.
Documented errors and entered into bug tracking tool.
Attended weekly problem ticket report meetings to review malfunctions.
Collaborated with QA Supervisor, Development, Project Management and peers to review customer business requirements and technical specifications.

Confidential, Orange, CA

Quality Assurance Engineer

Responsibilities:

Wrote and executed test cases for a customer insurance policy and plans application.
Wrote and executed test cases for application synchronization tool that would download/upload Microsoft Outlook contacts, tasks, and calendar items.
Wrote up test findings and documented defects found.
Collaborated with QA Lead, Development and internal personnel to ensure software application test cases were up to date and properly documented.

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