SUMMARY:

• Experienced QA Analyst with over 9 years of hands - on experience in Software Quality Assurance (both Manual and Automation)
• Possess exceptional communication skills and leadership qualities to deal with everyday situations and challenges comfortably
• Excellent working knowledge and experience with test planning, test strategy, test case creation, test case execution, and test result analysis
• Proficient in Manual, Automation (Selenium), Functional, Negative, Positive, UI, Smoke, Sanity, Regression, End to end and User Acceptance Testing (UAT)
• Expertise in Automation using Selenium WebDriver, with Java on TestNG, Eclipse and preparation of automation test framework with Cucumber BDD, followed Page Object Model and executed test scripts using Jenkins
• Excellent experience in testing Web Services using SOAPUI tool
• Excellent knowledge in Software Development Life Cycle (SDLC) and industry standard methodologies like as Waterfall and Agile
• Experience working on various domains including Mortgage, Banking, Finance, Retail, and Insurance applications
• Have good knowledge and experience working on test management tools such as HP ALM/Quality Center, JIRA and test automation tool such as Selenium
• Proficient in using Bug tracking and Test management tools like ALM/Quality Center, and JIRA
• Hands on experience in executing SQL queries in Oracle and MS SQL Server databases
• Experience working closely with the project manager, QA team, BA team, and development team
• Strong experience with Testing Life Cycle and Defect Life Cycle/Bug Tracking
• Highly motivated team player with excellent communication, presentation and interpersonal skills and always willing to learn new things

TECHNICAL SUMMARY

Defect Tracking Tools: HP ALM/Quality Center, JIRA

Testing Tools: SOAP UI, Selenium WebDriver

Methodologies: Waterfall, Agile

Microsoft Tools: Word, Excel, PowerPoint, Project, SharePoint

Operating Systems: Windows, UNIX

Data Warehousing/Reporting Tools: Informatica, DataStage, Crystal Reports and Business Objects

Databases: Oracle, MS SQL Server, and Teradata.

Languages: SQL, Java, .NET, HTML, XML

QA Artifacts: Test Plan, Test Strategy, Test Process, Test Scenarios, Test Schedules, Test Cases, Testing life Cycle, Defect Life Cycle, and RTM

Testing Knowledge: WebServices, Website, Functional, Automation, End to end, Regression

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Sr QA Automation Engineer

Roles and Responsibilities:

• Responsible for testing Citi Dashboard and Account details activity pages for Checking Accounts (Basic Checking, Interest Checking, Access Account), Savings Accounts (Day to Day Savings, MMA Savings, Ultimate Savings account) and CD Accounts (3 month CD, 6 month CD, 12 month CD, and 18 month CD)
• Created Test Plan, Test Scenarios and Test Cases for all projects I have worked on
• Created tasks under each story for the Sprint in Jira and move it to Done status by the end of Sprint in the Scrum board
• Created Automation test framework using Selenium WebDriver with Java and Cucumber BDD
• Developed feature files in Gherkin, Locator files, Step Definition files, Page Action files and updated Test Data sheet with all the Test Scenarios
• Exported test case scripts (Java-Selenium WebDriver) in Eclipse IDE and modified the Selenium scripts and checked in the scripts to Bitbucket, and performed the execution through Jenkins
• Extensively debugged Selenium Java based scripts for accuracy and identified possible causes of malfunctions
• Created test cases for Functional, UI, End to End, Regression, Smoke, Sanity and ADA testing
• Led team of 3 offshore resources and gathered their testing status via daily status calls
• Executed end to end testing for all involved applications and documented the test results in excel spreadsheets and HP ALM 11.0 and managed issues in JIRA
• Analyzed the Business Requirements to understand the Business Process and wrote Test Cases and created test data for both positive and negative test scenarios
• Participated in the meetings to go over the assigned stories for in scope testing, and reviewed the testing status for the Sprint
• Created test scenarios, test cases and made sure all functional requirements are covered
• Raised defects for all the issues found while testing and continuously followed up until those defects were fixed, retested and closed
• Delivered weekly reports on the status of the schedule, completed tasks, milestones achieved, and identified risks
• Retrieved test data from RTDMS with required fields and verified the data in Mainframe for active Checking, Savings, and CD Accounts
• Involved in all Sprint planning, Scrum, Sprint retrospective and bug review meetings and provided status updates on daily basis to the management team

Technical Summary/Tools: HP ALM, MS Office Suite, NVDA, JIRA, Eclipse IDE 4.5.0, SOAP UI, RTDMS, Mainframe, Manual & Automation Testing, Bitbucket, Jenkins, Selenium WebDriver, Eggplant, ARD.

Confidential, Westlake, TX

Sr QA Analyst

Roles and Responsibilities:

• Responsible for testing various Tax and Mortgage related in house applications like Eagle 1, Talon, TPS, LEAP and LAP and leading an offshore team located in India
• Worked with offshore team and received their daily status reports and made sure of no delays of the QA tasks
• Responsible for testing Auto-Identification Service and Property Tax Liens Search Service in LASTEST and LASSTG test environments for BAC client
• Responsible for testing Property Tax Information Service in LASTEST and LASSTG test environments and prepared XML structure document for Intuit client
• Responsible for testing Property Tax Estimator Service using TaxAuthority Dates Service and Auto- Identification Service in LASTEST and LASSTG test environments for Wells Fargo client
• Created test scenarios and test cases for all projects I have worked on
• Created Automation test framework using Selenium
• Exported test case scripts (Java-Selenium WebDriver) in Eclipse IDE and modified the Selenium scripts and added annotations to the tests, and performed the execution
• Extensively debugged Selenium Java based scripts for accuracy and identified possible causes of malfunctions
• Executed end to end testing for all involved applications and documented the test results in excel spreadsheets and HP ALM 11.0
• Analyzed the Business Requirement Document to understand the Business process and wrote Test Cases and Test data for both positive and negative test scenarios.
• Extensively involved in Manual/Functional Testing of the Mainframe and Web Based Applications
• Participated in daily QA meetings to go over the assigned QA tasks and reviewed the test reports
• Raised defects for all the issues found while testing and continuously followed up until those defects were fixed and retested and closed them
• Performed multi-tasking and involved in multiple client projects simultaneously
• Delivered weekly reports on the status of the schedule, completed tasks, milestones achieved, and identified risks
• Worked as HP ALM admin for the related projects in test plan, test lab, defect modules to add custom fields according to client needs
• Attended project development stand up meetings to analyze business process flow and to create QA related documents for testing purposes
• Wrote various SQL queries for backend testing and did data validation in Oracle database environment using Eclipse

Technical Summary/Tools: HP ALM, MS Office Suite, SQL, Oracle 10g, Eclipse IDE 4.5.0, Mortgage Applications, SOAP UI, Tax Applications, Manual Testing, Automation Testing, Rally, Database Testing, TFS, Jenkins, Selenium WebDriver, Tax and Mortgage Documents

Confidential, Jersey City, NJ

Sr QA Analyst

Responsibilities:

• Involved in the Loan Origination and Loan Processing project, responsible for testing in-house PNCCS call center application and various 3rd party mortgage applications
• Responsible for testing various applications like Harland LaserPro (Loan Origination System), APPRO Consumer Lending Application (Loan Fulfillment System), Swiftsend Application, DecisionPro, Price Weaver, CreditQuest, and PNCCS Call Center Application
• Retrieved loan data from database and tested the complete process of Loan Life Cycle to make sure there is no gap in the functionality of the system and all business/functional requirements were satisfied
• Prepared test scenarios and test cases and made sure all functional requirements are covered.
• Executed test cases, documented test results and opened/managed defects in Quality Center
• Tracked defects on daily basis, retested the bugs fixed and closed after verification
• Involved in preparing test plan and test schedules with inputs from Project manager and dev team
• Performed functional testing, automation testing (Selenium), regression testing, UI testing, negative testing, and smoke testing for various modules and applications
• Wrote SQL queries for backend testing and data validation in Oracle database environment using SQL Developer
• Co-coordinated with IT and Business teams to resolve pending change requests and worked with individuals to solve open issues/tickets

Technical Summary / Tools: HP Quality Center, MS Office Suite, SQL, Oracle, MS Outlook, Mortgage Applications, PNCCS (Call Center Appl), Harland LaserPro (Loan Origination System), Swiftsend Application, DecisionPro, Price Weaver, APPRO Consumer Lending Appl (Loan Fulfillment System), Selenium, MS SharePoint, .NET, Agile, Automation Testing, QA artifacts (test cases, test strategy, test plan etc)

Confidential, Hartford, CT

QA Analyst

Responsibilities:

• Prepared test scenarios, test cases for various website modules and executed them
• Involved in test planning, and creating the test data for generating sample test reports before releasing to production
• Read and understood Requirements Documents before testing the application
• Participated QA and Defect Review meetings as and when required
• Tested WebServices, XML, WSDL using SOAPUI tool. Modified end points when we worked on different servers and different versions of Web Services
• Responsible for Functional, Black-Box, System, and Regression Testing
• Used Quality Center for manual testing and Quality Center for logging and maintaining defects
• Used SQL Server 2008 for database testing, pulled the data from various tables to compare and validate and executed the test cases in Quality Center
• Created an excel spreadsheet to map all functional requirements and test cases created so there is no functionality missed while testing the application
• Did testing on various modules like Individuals & Families, Employers & Organizations, Health Care Professionals etc on Confidential website

Technical Summary / Tools: HP Quality Center, SQL Queries, SQL Server 2008, MS SharePoint, MS Office Suite, QA artifacts (test plan, test cases etc), JAVA, .NET, Agile, Quality Center.