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Salesforce Quality Engineer Resume

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Richardson, TX

SUMMARY:

  • Around 8 years of progressive experience and proven record of significant, successful contribution in Automation Testing, Manual Testing, Mobile Automation, SOA/WebServices Testing and worked on Domains such as Healthcare, Financial, Banking, Manufacturing and Retail/E - Commerce.
  • P roficient in Business Process Engineering and SDLC Software Development Life Cycle methodologies such as Waterfall, RUP and Agile/Scrum, Software Test life cycle/STLC and coordination with Development Team Logging and Tracking Defects in all the phases with major responsibilities.
  • Worked extensively on Agile Projects and hands on experience in creating task for sprint in Rally and attended Sprint Planning, Scrums, Sprint Review meetings.
  • Testing in focus to ensure system quality standards are met by planning, designing and executing the appropriate test cases. This includes creating test plans, mining and manipulating test data, executing test cases, first-level triage of defects found, and retesting of defects
  • Experienced in using Test Management tools such as Rally, JIRA and HP QC / ALM (Quality Center) bug reporting tools to track test progress, execution and deliverables.
  • Experience in working with open source tools such as Selenium (Selenium IDE, Selenium RC, Selenium Web Driver, and Selenium Grid), Cucumber, Jenkins, Maven, SoapUI, JUnit, Test NG and Eclipse.
  • Solid understanding of Object Oriented Analysis and Design (OOD), UML and RDBMS concepts. Has strong experience on OOPs concepts.
  • Designed and Implemented different automation frameworks like Page Object Model Framework, TestNG Framework, Keyword Driven Framework, Data Driven Framework, and Hybrid Framework for a number of projects.
  • Experienced in developing BDD and TDD scripts with Cucumber and writing step definitions for Gherkin based features.
  • Maintained the Selenium & JAVA automation code and resources in source controls such as Git/GitHub, SVN over the time for improvements and new features.
  • Experience in building Continuous Integration/Delivery automation solutions for each product/project via TFS, VSTS, Jenkins, Maven.
  • Expertise in writing Selenium Webdriver automation script in Java for cross browsing testing.
  • Good knowledge on HTML, CSS, Ajax, DHTML, JavaScript, UI Frameworks like JQuery, Angular.
  • Experience in testing Mobile applications using Appium and Java on Android apps by creating emulators and on real devices
  • Experience in testing ServiceNow Applications, with very good understanding of the CRM Domain
  • Expertise in testing Web Services ( SOAP, REST ) and good understanding of XML, XSD.
  • Experience in working with Ready API/SOAP UI by consuming the WSDL, WADL and creating the Test Suites, Test Cases, Test Steps and validating the response XMLs by inserting assertions.
  • Experience in writing SQL queries using Joins, Views, Triggers, Cursors
  • Experienced in Web based testing including GUI Testing, Regression Testing, Integration Testing, System Testing, Performance Testing, Stress Testing, Functional Testing, 508 compliance and Unit Testing.
  • Responsible for developing, maintaining and compliance of quality assurance testing strategies, policies, procedures, standards, templates and governance.
  • Communicate with Project Manager and Developers to prioritize deliverables, and create acceptance tests as part of the requirements.
  • Experience in reviewing the deliverable and conducting QA review meetings.
  • Extensive experience in building and executing test plans and test cases according to business, functional and user requirement specifications.
  • Experience in working with cross-functional groups, different levels of management and communication between system users, company management and development team.
  • Proven ability in Windows/UNIX Commands, Scripts and testing on Windows/UNIX platforms

TECHNICAL SKILLS:

Testing tools: Selenium WebDriver/RC, QTP, Appium, JUnit, TestNG, Firebug, Fire Path, Load Runner, JMeter.

Web Technologies: HTML, CSS, JavaScript, AngularJS, NodeJS, XML, XSLT, JDBC& REST services

Defect Tracking Tools: HP /Quality Center, JIRA

Build Tools: ANT, Maven.

Frameworks: Data Driven, Keyword Driven, Behavioral Driven & Hybrid Frameworks

Languages: Java, SQL, C#, C++, Python, VB.net, ASP.Net, .Net.

CI/CD Tools: Jenkins, Hudsons.

Cross Browser Platform: SauceLab and Selenium GRID

Browsers: Internet Explorer, Firefox, Chrome & Safari

Databases: Oracle, DB2&MongoDB, NoSQL

AddOns: Fire Path, Firebug, Selenium Builder, Selenium IDE

IDE: Eclipse, Sublime Text

Version Control: Subversion, Team forge, GIT, GITHUB, Source Tree, VSTS, TFS

Operating Systems: Windows XP/7/8, Mac OS, UNIX and Linux, Android

PROFESSIONAL EXPERIENCE:

Salesforce Quality Engineer

Confidential, Richardson, TX

Responsibilities:

  • Primarily responsible for designing/Updates to Automation Framework and test scenarios for the User Stories assigned in every Sprint, prepare test data.
  • Working in Agile scrum environment.
  • Automated Accounts, Leads, Opportunities, Contacts, Property Enquiry, Property tabs in salesforce lighting using selenium.
  • Managing salesforce administrative activities.
  • Performed Regression, UAT and Integration testing on QA and UAT sandboxes.
  • Handover implemented stories to Confidential sales team/Product Owner’s.
  • Create new fields, dashboards, reports, workflows and objects in Salesforce lower environments. Manage all hands-on configuration and build.
  • Create process docs and trainings to help staff understand Salesforce.
  • Maintain use roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
  • Validating user story against record types and apps.
  • Maintaining and Enhancing Selenium scripts as per new CRs.
  • Update and Maintain regression suite for every release.
  • Prepare Daily and Weekly status reports and share with the management.
  • Working in Agile Scrum Environment.
  • Automated Accounts, Contacts & Opportunities module in Salesforce Application.
  • Design and maintain test cases in MongoDB Compass.
  • Worked closely with cross-functional teams (Dev, BA, PM, Product Owner) as a part of AGILE environment.
  • Attending Sprint Planning, Daily Scrum Meetings and Retrospective meetings as part of Agile process.
  • Showcasing the implemented stories to the BAs/Pos and moving the stories to done state. (as part of Agile).
  • Preparing sprint/release specific metrics.

Environment: Java, Selenium WebDriver, TestNG, Source Tree, TFS, VSTS, Maven, Jenkin, Eclipse, Oracle, CRAFT Framework, MongoDB Compass, Robo 3T.

SDET/Automation Test engineer

Confidential, New York, NY

Responsibilities:

  • Analyzed and evaluated complex client requirements and converted them in to suitable Automation test suite.
  • Created functional automation test scripts using selenium Webdriver with TestNG framework.
  • Performed black box testing, database testing and web-based testing on several test phases. Developed components for each transaction used in the test script or scenario by using Selenium.
  • Developed and executed automation Regression testing and System testing using Selenium.
  • Created automation framework using POM- Page Object Model, and Data Driven framework to test web application. Thorough understanding of POM using Page Factory
  • Developed Data Driven, Keyword Driven, Hybrid Model Automation Frameworks and Page Object Model using Selenium.
  • Configured Jenkins Build job for continues Integration and for Regression Testing.
  • Involved in using Maven build tools to manage framework dependency jar files.
  • Provided walkthrough to project team for test deliverables like test plan and test scripts.
  • Involved in all the meetings like Sprint planning, Scrum, Sprint retrospective, Review in agile project.
  • Wrote Selenium scripts for taking screen shot and used actions class to perform mouse movement.
  • Involved in testing Web Services using Ready API/SOAP UI tool by consuming the WSDL file
  • Performed data design validation and data integration check validation and done Backend testing to test the validity of data using SQL Queries.
  • Tested the Service Now application process by creating multiple test data sets and validating the data against the User interface, reports
  • Performed Cross browser testing and parallel testing on Chrome, Firefox and Safari using TestNG and Maven on Selenium grid.
  • Expertise in grouping of test suites, test cases and test methods for regression and functional testing using TestNG Annotations like Groups, Parameter, Data Provider and Tags.
  • Utilized Maven to manage dependencies for test execution, plug-ins and created profiles of grouped test cases to run sanity and regression testing.
  • Extensively used methods like GetText (), GetTitle (), Drag and Drop, keys, Select, List Array, Iterate, implicitly wait, iframes, Menu options, Actions etc. to build selenium automation test scripts.
  • Prepared user documentation with screenshots for UAT (User Acceptance testing).
  • Involved in testing Service-Now form and reports for correct mapping of the objects and data correctness.
  • Prepared documentation for requirements, design, installation and unit testing and system integration of Service-Now.
  • Worked extensively on Quality Center modules- Test Plan, Test Lab, Defects and Reports.
  • Interacted with the development configuration and operation's team to ensure the quality of software to user expectations.
  • Verified the integration of various components in the application and executed end-to-end testing.
  • Participated in Release Review/Requirement Analysis and Design review meetings.

Environment: Java, Selenium WebDriver, TestNG, Selenium Grid, Appium, Protractor, Maven Jenkin, Eclipse, Cucumber, Gherkin, Oracle, Service Now, Ready API, SOAP UI, WSDL, WADL.

Software Developer Engineer in Test

Confidential, Dallas, TX

Responsibilities:

  • Analyzed and walkthrough the Functional Design Documents for business requirements.
  • Analyzed and walkthrough the Technical Design Documents, translating the functional design and Technical specifications to high-level scenarios.
  • Created test estimations, test strategies, test plans for the functional design and Technical specifications high-level scenarios.
  • Analysis of User stories and creating tasks and attended Scrum and review meeting
  • Created BDD/ATDD framework by using CUCUMBER API and created scenarios in features files and developed step definitions and cukes test
  • Worked very closely with the product owner and users to define the various negative and positive conditions for scenarios for BDD tests.
  • Integrated BDD test with the Source control tools and committed the code on daily basis and integrated with Continuous Integration tool Jenkins
  • Designed Test Automation Framework, developed regression automated test cases and execute the test cases using Robot Framework.
  • Created test script using WebDriver
  • Developed Keyword Driven and Page Object Model Automation Frameworks using Selenium.
  • Performed browser (IE, FIREFOX, Chrome, Safari) and platform (Windows 7/Vista/ XP) compatibility testing in virtual machine environment.
  • Performed database testing by writing the SQL statements to verify the integrity of the database, developed complex Join statements
  • Tested, resolved and documented the issues in the Test environment and ensure the software is working while producing a high-quality final product. Deploy the application out of the test phase to be released into Stage environment.
  • Perform testing in ServiceNow DEV, UAT and Post implementation validation of IT Service Management releases.
  • Performed integration testing to verify the behavior of each application in relation to any impacted external interfaces, code review, code optimization & performance tuning.
  • Regression testing, rollout planning, Solution release & Post-release Production maintenance.
  • Schedule and prioritize work and plan a sequence of testing activities that accomplish the planned targets. Set priorities and provide reports to the management.
  • Mentor team members in design and analysis activities.
  • Assist in the training and orientation of other staff and end users.

Environment: Java, Robot Framework, GitHub, Jenkins, Selenium WebDriver, Appium, TestNG, Selenium Grid, Maven, Eclipse, Oracle DB2 and SQL Server

Senior QA Engineer

Confidential, Bloomington, Illinois

Responsibilities:

  • Reviewed design documents & business requirements to learn the function and scope of the application.
  • Involved in writing and implementation of the Test Cases.
  • Conducted Functionality testing during various phases of the application.
  • Analyzed and Validated test results to ensure existing functionality and recommend corrective action where necessary.
  • Interacted with developers, business analysts and discussed technical problems and reported bugs.
  • Prepared Best Automation standards and followed the same.
  • Worked with Multiple Object Repositories.
  • Recorded test using Selenium IDE and Created test scripts using WebDriver.
  • Verified and Validated the Automated Test scripts.
  • Automated the test cases, which we get from the functional testing team.
  • Participated in all phases of the Software Testing Life Cycle.
  • Developed test related documents including Test Plans, Test Procedures, Test Cases and Test Scripts.
  • Validate compliance with business requirements in System Test and UAT Environments.
  • Performed Data Driven test using test data from Excel files and created different checkpoints.

Environment: JIRA, Selenium IDE, Selenium RC, WebDriver, Agile Methodology, UNIX, Oracle, Visual Basic, MS-Office, Windows XP/2000, XML and HTML.

QA Analyst

Confidential

Responsibilities:

  • Understanding the Business requirement and Functional specification documents provided for many regions
  • Preparing Test Conditions, Test Cases, Mapping test cases to the scenarios, Performed functional as well as system integration testing
  • Performing Adhoc testing comprising various scenarios and reporting defects and Coordinating the defect meeting call with Business and Developer
  • Analyzed and evaluated complex client requirements and converted them in to suitable Automation test suite.
  • Performed black box testing, database testing, and web-based testing on several test phases. Developed components for each transaction used in the test script or scenario by using Selenium.
  • Developed and executed automation Regression testing and System testing using Selenium.
  • Developed Data Driven framework using Selenium.
  • Designed Automation framework in Junit for front end web application test.
  • Prepared user documentation with screenshots for UAT (User Acceptance testing).
  • Performed Test Execution and defect logging and tracking using HP Quality Center.
  • Worked extensively on Quality Center modules- Test Plan, Test Lab, Defects and Reports.
  • Performed Backend testing to test the validity of data using SQL Queries.
  • Interacted with the development configuration and operation's team to ensure the quality of software to user expectations.
  • Verified the integration of various components in the application and executed end-to-end testing.
  • Participated in Release Review/Requirement Analysis and Design review meetings.
  • Publishing Daily Reports and Dashboard to the client for issues handled for BAU Testing and Acting as a Single Point of Contact for BAU Testing

Environment: Manual Testing, Java, Selenium WebDriver, RC, JUNIT, Selenium Grid, Eclipse, Oracle, DB2 and SQL Server.

Computer Programmer/Java Dev

Confidential

Responsibilities:

  • Designed and developed the application using agile methodology.
  • Used the iterative incremental framework Scrum with Agile Software Development.
  • Designed and developed UI using JSP, dynamic JSP and page validations using JavaScript.
  • Involved in database schema design and review meetings.
  • Configured application flow, controlling logic and navigation.
  • Designed and developed base classes, framework classes and common re-usable components.
  • Involved in re-factoring the existing components to meet the current application requirements.
  • Used various Java and J2EE APIs including JDBC, XML, Servlets, JSP, and JavaBeans, Spring Framework.
  • Involved in Performance tuning, debugging issues in testing and deployment phases.
  • Implemented RDBMS to add the additional condition for the system to support a tabular structure for the data with enforced relationships between the tables.
  • Utilized PL/SQL for querying the database.
  • Coordinated on-site and offshore development teams in various phases of the project.

Environment: Java, J2EE, JSP, Servlets, EJB, XML, HTML, Java Script, JDBC, Oracle, PL/SQL, Eclipse, spring, Hibernate, RDBMS, Tomcat, Windows.

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