PROFESSIONAL SUMMARY:

• SAFe 4.5 Scrum Master certified professional with over 11.8 years of experience in IT industry as Sr. Technical Test Lead.
• Expertise in Payments, Cards, ISO8583 Message standards, Automated Teller Machine Testing (ATM, Confidential / VTA testing), ATM Hardware testing, Video Banking and Investment banking portfolio services such as Banking - Cash Management, Payments & Treasury Services, Automated Clearing House (ACH), NACHA, Stop payment, Swift & International Funds Transfer.
• Has got extensive knowledge on ATM Hardware testing and expertize in creating / fixing the faults across all the Diebold, Confidential and Hyosung ATM models.
• Proficient in Software Development Life Cycle (SDLC) using Waterfall Model and Agile methodology.
• Expertise in designing and developing strategic Test Plan, Test Cases, Requirement Traceability Matrix, Test Reports like SLA Adherence, Root cause Analysis, Daily / Weekly Status reporting for manual and Automation testing performed using Selenium Test Tool.
• Developed excel Macros to eliminate human errors and reduce manual intervention in creating ACH - NACHA test files and Check Leaf printer macro for printing the checks used in test environment.
• Extensive experience in using Test Management tools like HP Quality Center / ALM, JIRA, CA- Rally and Microsoft-Team Foundation Server.
• Expertise in Functionality testing using Selenium tool, Manual Testing, Regression Testing, Component Integration Testing (CIT /Dev Testing), System Integration Testing (SIT), User Acceptance Testing (UAT), OS-Browser Compatibility Testing, Black/ White Box testing, Ad-hoc Testing and End to End Testing, ATM - Hardware Testing.
• Experience in managing Onshore & Offshore teams working on Global Delivery Model.

TECHNICAL EXPERTISE:

Functional Testing Tools: Selenium, SOAP UI

Test Management Tools: HP Quality Center / ALM, CA Agile Central (Rally), Microsoft Team Foundation Server (TFS)

Languages: Java

RDBMS: SQL Server 2008 and Oracle

Big D Confidential Tools: Splunk

Domain Knowledge: ATM, Confidential / VTA Testing - Hardware and Software TestingInvestment banking- Cash Management, Treasury Management Services, Confidential

Platforms: Windows (XP, Vista, Windows7), Mac and Red Hat -Linux

Other Tools: VSS, Confidential -Gasper Systems, ESQ, Tandem-Base24 systems, Putty, Siebel CRM, Clear2Pay Simulator

PROFESSIONAL EXPERIENCE:

Confidential

Senior Technical Test Lead

Software: Oracle SQL Developer, Linux, Putty, MobaXterm, HP ALM, Siebel and Selenium

Operating System: Windows -7 & 10, Linux

Responsibilities:

• Responsible for coordinating testing activities across phases and functional areas, including the below activities
• Develops and tailors, where necessary, the system testing approach specific to each phase and functional area of the system
• Responsible for handling multiple testing teams and delivered multiple Complex projects successfully.
• Develop test strategy and maintains the Program/Project Level Test Plan
• Provides the status to Leadership team and Oversees the development of test artifacts
• Participates in the development of test plans, test procedures, test execution and reporting
• Responsible for creating the test servers in Red Hat Linux OS including installing Apache tomcat application server to host the test server.
• Schedule and facilitate the test approach Walkthroughs
• Assigns tasks to test leads or application testers (Performance, Automation and Manual) and resolve issues.
• Coordinates UAT schedules with the client resources
• Serve as the primary point of contact to manage the relationship with the client in terms of areas of responsibility. Systems Test, Integration Test, Client Meetings, Test Plans, Conversion and Strategy documents.

Confidential

Technical Test Lead

Software: Splunk, HP-ALM / Quality Center, CA- Rally, Tandem-Base24, Confidential - Gasper ATM Traffic Monitoring / Reporting system, Tivoli, ESQ systems, Clear2Pay Simulator, Tortoise, Oracle, SQL Developer, SOAP UI

Operating System: Windows - XP / 7

Responsibilities:

• Performs End-to-End testing of ATM transactions and Back end systems involved in it.
• Expertise in configuring the new ATM machine right from scratch to bringing them to Service.
• Responsible for CIT, SIT and User Acceptance testing.
• Responsible for of new ATM hardware models, ATM software and hardware vendor Firmware updates.
• Expertise in ATM Hardware testing, Security / fault testing of different components in different models of Diebold, Confidential and Hyosung ATMs and validate the tickets are opened in Confidential Gasper - ATM monitoring and reporting tool, ESQ and Splunk tool.
• As a QA lead handled multiple initiatives involving ATM hardware upgrade to Next / New Generation machines, Contact less Card Readers / NFC / RF readers, EPP / Pin pad upgrade, Security upgrades, Multi Denomination testing, Video Banking, Upgradation from Windows XP to 7.
• Expertise in analyzing XFS, ATM logs involving multiple systems technically and advises appropriate teams to get them resolved.
• Gives feedback/ suggestion on new ATM models to LOB partners and has requested minor design changes for better Customer experience.
• Leverage existing knowledge of the software development process to help identify areas for improvement in the QA process by developing Tools
• Analyze, Execute and distribute the tasks to other team members on daily basis and share the testing status to appropriate stake holders.

Confidential

Software Test Lead

Software: Quality Center, Mainframe, Selenium, SQL Server 2005/2008, SOAP UI, FAST and BOSS

Operating System: Windows - 7

Responsibilities:

• Conducts Automation / Manual testing using the Standards, guidelines and structured methodology in testing the application
• Performs SOA Web Services Validation using SOAP UI
• Perform functional testing manually and construct positive and negative test scenarios as per requirements
• Responsible for Backend testing by executing SQL statements
• Developed test cases, reviewed and Involved in Functionality and Regression Testing using Selenium Web Driver.
• Test Automation Framework for selenium automation
• Enhancing Scripts like scripting, customizing and then parameterized
• Identifies the risks early and comes up with risk mitigation strategies.

Confidential

Test Engineer

Software: Quality Center, SQL Server 2000/2005, Oracle 9i

Operating System: Windows - XP / 7, Mac

Responsibilities:

• Attending Business Meetings with the Business Project leaders, to discuss the various deadlines of the cycles in the project
• Application access levels / privileges testing and security testing
• Designed Predictive Modeling tool for release planning
• Participated in the design review meetings
• Daily and Weekly status reporting
• Improved the testing effectiveness via improved test plan and test cases created from specifications and requirements
• Analyzed and designed test cases using industry-standard analysis techniques, such as Boundary and Equivalency Class Analysis
• Worked with the Product team to understand and resolve customer cases
• Worked with project management group to understand customer requirements and accordingly come up with test cases based on business use cases
• Owned productivity and the work for assigned projects
• Leveraged existing knowledge of the software development process to help identify areas for improvement in the QA process by developing Tools