SUMMARY:

• Total 7.5 years of IT experience and currently working at Cognizant Tech. Solutions at Atlanta, Georgia client location
• Extensive work experience with telecom Billing, device testing and different OS - browser combination test devices.
• Working as QA lead with the development teams and business stakeholders.
• Well versed in Telecom Billing and Service Assurance.
• Analyzing test requirements, creating and documenting test plans, test strategy and test cases in a structured and reusable format.
• Well versed Agile, scrum methodology and Continues Integration.
• Timely and accurate reporting of test progress to include risks and issues to business stake holders
• Assisting in improvement of testing processes and defect management process
• Coordinating with Project Managers to meet product deliverables and implementation schedules
• Responding to scope change from business stakeholders.
• Working with a diverse team of IT personnel and Managing multiple projects simultaneously
• Have experience of handling multiple projects with client and with offshore team coordination
• Have experience to work with vendors, product team and BA team to understand requirements, scope and design test plan and test strategies
• To handle the end to end testing cycle from preproduction, QA, staging till production.
• Have experience to work on test estimation and metrics in order to resource planning and effort estimation through TCP model.
• Have a knowledge of implementing end to end defect cycle and QC optimization
• Strive for the best results and to maintain long term relationship with client and to keep expectation at high level.
• Support to UAT - Business team and ORT team while post QA execution activities, and market launch process.
• Handle post deployment issues and support while production deployment and break-fixes.
• Leading and coordinating offshore team to perform execution of SMOKE tests, sanity tests, system tests, integration tests, regression tests, end-to-end tests, device testing and user acceptance tests in accordance with agreed test cases and test plans.

TECHNICAL SKILLS: bUSINESS DOMAINS: tELECOM

Primary Skills: Functional/Manual QA testing/Agile-Scrum testing

Test management/ Defect Tracking Tools: Silk Central, Quality Center 9.2, ALM, JIRA, Version 1 webservices: soap-UI, REST API programming languages: CORE java, Shell Scripting

Database: SQL, ORACLE SQL developer 3.0, MS SQL server 2014

Additional Tools: e-clipse, Singleview, PPM

PROFESSIONAL EXPERIENCE:

Confidential, GA

QA Team Lead

Responsibilities:

• Working as QA lead with the development team and business, analyzing test requirements, creating and documenting user stories, test plans and test cases in a structured and reusable format.
• Working as onsite QA Lead-coordinator to guide offshore team and assign them daily tasks and to get it done in smooth manner way without fail
• Lead and guide execution of daily smoke tests, functional and regression tests, E2E telecom testing.
• Leading daily defect triage call and follow up of open defects and keep track of defects as per severity and business priority.
• Coordinating with Project Managers to meet product deliverables and implementation schedules
• Responding to scope change from business stakeholders and same to implement in QA test plans and strategy.
• Prepare daily status report, weekly status report and daily defect status report and share with client and business partners and analyze the progress and figure out any shortfalls against project milestones.
• Test Estimations and generate Test Metrics reports for the overall program and track the progress.
• Conduct Release Retrospection activities in order to find out what went well and wrong for the ongoing release and take corrective actions.
• Sprint closure activities.
• Planning of sprint execution and coordination with Dev. And automation team in iterative mode.

Confidential GA

QA Team Lead

Responsibilities:

• Working as onsite QA Lead-coordinator to guide offshore team and assign them daily tasks and to get it done in smooth manner way without fail
• Understand and discuss business requirements priority with business team (BA) and PO.
• Test Data & Env Setup - Identify Test Data and set up QA test environment with help of Env. Mgt team.
• Planning of sprint execution and coordination with Dev. And automation team in iterative mode.
• Keep track of change in business requirement by client and set up expectation with timelines and quality.
• US Story Analysis - Scenario, Data & Env
• Test Case Review with PO, TA and Dev
• Creation and execution of functional testcases and coordinate with offshore team.
• Attend daily stand up meetings
• Defect Triage & Retest through defect management team
• Sprint closure activities.

Technologies Used: Angular JS, Oracle SQL Developer, SNMP

Confidential GA

QA Lead

Responsibilities:

• Collection of overall queries, observations about requirements and test strategy decided.
• To help environment management team to set up QA environments
• Understand risk factors of the project and effort estimation of the release.
• Validation of test data with help of SQL quires.
• Figure out different milestones of the project and Assisting in improvement of testing processes
• Prepare test plan for the project and same get approved with business stakeholders.
• Guide team to design test scenarios and test cases.
• Conduct test case review with business team and to implement all the suggestions and shortfalls if any
• Participate in daily Execution of Smoke and high priority functional test cases
• Participate in resource planning and assign daily task to offshore team and track the progress.
• Prepare Status reports of the project and same share with business stakeholders.

Confidential, Atlanta

QA Lead

Responsibilities:

• Preparation of test plan and test estimation
• Coordinate test planning and test execution activities with offshore and onsite team
• To assist team member to handle severity defects,enviromentet issues, application risk areas
• To guide team in order to assure best quality of work to be delivered to client
• Leading daily defect triage call with business stake holders and follow up and track ongoing defects
• Create advance execution reports through Quality center
• Prepare daily status reports, Weekly status reports and Test closure activities
• To support User acceptance testing and handle post production issues through break fixes and hot fixes.

Confidential, Atlanta

QA Lead

Responsibilities:

• Preparation of test plan and test estimation
• Coordinate test planning and test execution activities with offshore and onsite team
• To assist team member to handle severity defects, environmental issues, application risk areas
• To guide team in order to assure best quality of work to be delivered to client
• Leading daily defect triage call with business stake holders and follow up and track ongoing defects
• Create advance execution reports through Quality center
• Prepare daily status reports, Weekly status reports and Test closure activities
• To support User acceptance testing and handle post production issues through break fixes and hot fixes.

Confidential

Team member

Responsibilities:

• Understand business requirements,
• Prepare E2E test cases and scenarios and execute to help UAT team for acceptance testing
• Lead and guide execution of daily smoke tests, functional and regression testing
• Implementation of change requests for new enhancements
• Resolution of production error tickets
• Analysis of error condition/reason
• Implementation of change requests with respect to bug fix
• Configuration and release management
• Upgrade to Singl.eView v6.01 CSG (formerly Intec) support
• Upgrade to Singl.eView v6.01 to v7.00

Application/Technology Used: Singl.eView Convergent Billing (v6.00, v6.01), Oracle (9i, 10g), Perl Scripting v 5.8.1/5.8.8 , EPM (Expression Parser Module), Shell Scripting, CVS, ECCS, TUXEDO v8.1/10.3, SunOS