OBJECTIVE:

Highly skilled & multi - disciplined Software/QA/Mobile Test Analyst with hands-on expertise in Manual, Automated, Mobile, UAT & SIT Testing in Agile/Scrum, Waterfall & Iterative development environments. I’m currently available for an opportunity to best contribute my skills and expertise.

PROFESSIONAL SUMMARY:

• Extensive experience throughout the phases of SDLC, STLC & BLC in Agile/Scrum and DevOps env
• Hands-on experience designing Test Cases from Epics, User Stories, User Cases, and Backlogs
• Proficient in working parallel projects and supporting during production/Go-live after office hours
• Experienced performing Manual, Automated & Mobile Testing on Web, Mobile & Mainframe products
• Hands-on with Test & Defect Management tools such as HP ALM/QC, Jira, Zephyr & TestRail
• Working experience with various methodologies such as Waterfall, Iterative, Agile/Scrum, DevOps
• Able to analyze various project documentations and prototypes support large scale systems
• Proficient in developing various test artifacts - Test Plans, Test Cases, RTM and Test Reports
• Able to represent Test Team and be PoC between technical and non-technical teams
• Experienced in performing System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Able to work in fast paced environments like - Agile/Scrum, DevOps and CI/CD environments
• Proficient in writing SQL queries against Databases for performing Backend Testing - Oracle & MySQL
• Working experience with productivity and communication tools - Word, Excel, Slack, WebEx, Skype
• Possess knowledge of wireless technologies - CDMA, LTE, GSM, GPRS, 3G, 4G, W-CDMA, EDGE
• Experience in Test Cases & Scripts development and execution throughout the phases of SDLC
• Able to communicate effectively with developers, BAs and PM for project related needs
• Proven ability to research and escalate open issues and complex problems appropriately to Leads
• Strong communication and interpersonal skills across onsite, onshore and offshore teams
• Actively promote a positive team spirit and take responsibility for achieving results and overcome obstacles

TECHNICAL & TOOLS EXPERTISE:

OS & Languages: Windows 7, 8 & 10, UNIX, Linux, Mainframe, iOS, Android, Windows, HTML, XHTML, SQL, VBScript, Java, JavaScript, C++, PHP, Ruby, XML, CSS, ASP.NET, Swift

Test & Defect Management: HP ALM/QC, HP UFT/QTP, Zephyr, Jira, Rally, BrowserStack, PerfectoMobile, TestRail, Putty, FileZilla

Databases & Networks: Oracle, DB2, MS SQL, TOAD, MySQL, HTTP, FTP, SMTP

MS Tools & Web Browsers: MS Office Suite, Visio, PowerPoint, Project, Skype, Internet Explorer (IE), Firefox, Safari, Google Chrome

PROFESSIONAL EXPERIENCE:

Software Quality Engineer

Confidential, NJ

Responsibilities:

• Analyzed requirements, User Stories and UML to develop Test Cases application
• Planned testing activities by collaborating closely with test team, Stakeholders, Devs, PO & BAs
• Elicited Use Cases, Epics, and User Stories to define acceptance criteria for Test Case design
• Worked closely with BA and SMEs to define entry and exit criteria for Confidential MyWay and MOS Test Plans
• Created Test Plans and Test Scripts for web-based applications - Confidential MyWay
• Logged and tracked defects in HP QC/ALM found with best practices during Releases and Builds
• Led and assisted QA Manager to define Bug Life Cycle (BLC) in Agile/Scrum environment using Jira
• Developed and implemented traceability matrix to trace requirements through test design activities
• Validated Member Online Services scenarios through comprehensive coverage & Regression Testing
• Created and maintained RTM and automation coverage matrix using MS Excel for all supported projects
• Communicated QA status during Stand-up Meetings & through project management channels using Slack
• Performed Backend Testing by writing SQL queries for Confidential MyWay and Personal Account Management
• Developed various QA artifacts - Test Plans, Test Cases, Test Scripts and Test Reports
• Applied best practices in logging Defects in HP ALM by effective summary, details, and steps to reproduce
• Created automation scripts for Confidential MyWay and MOS using HP UFT & VBScript
• Developed robust Mobile Test Suite for mobile app - Confidential Blue App Mobile using PerfectoMobile
• Converted Manual Test Cases from HP ALM into Automation Test Scripts for Confidential MyWay and DHF
• Enhanced & maintained Confidential MyWay Automation Framework using HP UFT, Excel, QFL and VBScript
• Performed Cross-browser Testing including on mobile devices to ensure responsiveness of MOS
• Worked closely with Devs and BAs in Agile/Scrum and provided prompt supports to resolve open issues

Software Test Engineer

Confidential, IL

Responsibilities:

• Worked very closely with Subject Matter Experts (SME) and Devs to understand product & DB architecture
• Created, executed & maintained Test Plan, Test Cases, Test Data and Daily Status Reports
• Analyzed requirements & prototypes to create Test Cases for 340B Complete and Walgreens Mobile App
• Performed SIT & Regression Testing on complex scenarios for Web Services/API interface and database
• Supported HP ALM Administrative task with Workflow customization, project setup and user supports
• Performed SIT, Usability, E2E, UAT testing for 340B Complete and Walgreens Mobile App
• Worked closely with business, Devs and other project stakeholders throughout the phases of SDLC
• Communicated issues through HP ALM and Jira to assigned developers and assisted in their analysis
• Performed Cross-browser and Mobile Testing on Walgreens Mobile App using SauceLabs
• Executed SIT & UAT Testing of Balance Rewards and WBS & Health Systems modules
• Created Test Execution Reports and Defects Triage Reports and shared with management
• Collaborated closely with onsite and offshore Development Team to ensure quick resolution of Defects
• Created Automation Test Script by selecting best automation candidates from Manual Test Cases
• Reviewed and Updated 340B Complete Test Plans during the project lifecycle to reflect changes adopted
• Logged defects detailing environment details, steps to reproduce and providing clear & concise summary
• Performed White-box Testing for Web Services/API alongside Devs using Postman
• Performed Build Acceptance Testing prior to running Regression Suite for Balance Rewards
• Conducted User Acceptance Testing (UAT) with UAT and Beta Testers prior to AUT sign-off

Functional Test Analyst

Confidential, MA

Responsibilities:

• Analyzed Requirements and User Stories to create Test Plan and Test Cases for SASN and Taulia
• Worked with project stakeholders to understand project requirements and test deliverables
• Performed Smoke, Ad-Hoc, Regression and User Acceptance Testing (UAT) for Taulia
• Provided support during and after production/Go-live and ran Regression Suite as per project need
• Worked closely with BA to understand and ensure desired level of quality and develop Test Plan
• Created detailed reports in HP ALM for defect triage and status communication with onsite/offshore teams
• Developed SASN automated test suites and scheduled to run overnight from HP QTP and HP QC
• Performed Smoke and SIT Testing after Builds deployments of web-based portal - Confidential Supplier Portal
• Reported issues using HP ALM with best practices - environment, steps to reproduce, screenshot, and data
• Created and enhanced Test Scripts by creating functions and by data driving the script from HP UFT
• Generated test metrics summarizing testing effort to aid in decision making by PM/PO
• Served as point of contact for all offshore QA resources in providing mentorship and knowledge transfer
• Worked efficiently with offshore team and independently with minimal supervision on onsite projects
• Performed User Acceptance Testing (UAT) on web modules and portals prior to Go-Live
• Created SQL queries to perform Backend Testing against various tables and views in Database
• Prepared Test Cases, Test Data and Test Environments for My Office Depot and OD Anywhere
• Worked very closely with onsite and offshore Dev team for resolution of issues using HP ALM & Jira