SUMMARY:

About Nine Years of professional experience in the field of software quality assurance, software reliability, quality control using both manual and automated testing across different stages of SDLC and STLC. Working experience with various testing tools including UFT/Quick Test Pro, HP ALM/Quality Center on Client/ Server and Web based applications in Financial, Banking, E - commerce, Retail and Telecom domains.

TECHNICAL SKILLS:

Testing Tools: UFT/Quick Test Pro 9.5/9.0/8.2,ALM/Quality Center 9.2/9.0, Test Director 8.0 / 7.0, Winrunner, Load Runner 9.0/8.1, PVCS

Defect Tracking Tool: ALM, HP Quality Center 9.2/ 9.0, Clear Quest, Serena Business Team Track, Jira, Bugzilla

Languages: C, C++, Java, VB, TSL, .Net, SQL, PL/SQL, J2EE

Scripting Technologies: VBScript, JavaScript, XML, HTML, Shell Scripting

Database Technologies: Microsoft Access 7, SQL Server 2008, 2005/2003, TOAD & Oracle 11g

Platforms (OS): Windows XP/Vista/Windows 7, Windows Server 2003, SUN Solaris SCO UNIX 5.0, Red Hat Linux 7.0

MS Office and Reporting Tools: Outlook, Access, Excel, Word, Power Point, MS Project, Adobe 7, Crystal Reports, Microsoft Visio

Networks/protocols: TCP/IP, IPv4/IPv6, MPLS, FTP, NetBEUI and IPX/SPX, PPP, HTTP, HTTPS and DHCP MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management, Advanced REST Client, Flash/Flex, CRM, Adobe CQ5/AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOP.

Professional Work Experience

Sr QA / Mobile

Confidential, Watsonville, CA

Responsibilities:

• Participating in CWSerenade 5.0 Omni-channel (OROMS) Migration testing project by creating test plan and test cases in HP ALM
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web Portal.
• Created and executed manual smoke, functional, regression, system, integration and exploratory tests.
• Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC
• Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios.
• Coordinated QA, SIT and UAT sessions and executed UAT scenarios with end users for final approval and user signoff.
• Participate in weekly test planning, project status meetings and reviews.
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
• Actively participated in Ecommerce and order management system (OMS) end-to-end testing by closely working with Business team, business analyst, project manager
• Tested Mobile application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Performed Android and iOS GUI, functional, and regression testing on Mobile and tablet
• Executed Browser Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based application
• Tested Mobile application functionality by using Device Anywhere wireless testing platform
• Test planning for iOS/Android mobile applications.
• Validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators that include Device Anywhere and Perfecto Mobile
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Created UFT Automation scripts for GUI and API Testing, Eggplant for mobile Automation Testing.
• Created automation test suites from scratch to be run on target devices and write test cases based on the requirements using Eggplant automation tool.
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Testing Mobile application for different languages and cross browser compatibility testing
• Creating end to end test cases to cover life cycle of the account.
• Validating Order Management System (OMS) and Customer Relationship Management (CRM) system
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Participating in creation of documents and correction of Methods and Procedures
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO Attended weekly defect report meetings and presented progress updates.
• Created Test Scripts in SOAPUI and RESTful for Testing using Web Services
• Developed and executed test cases for XML / SOAP and REST services using SOAPUI tool
• Added Property Transfer in SOAP UI tool to transfer the values from one response XML to another request XML
• Verifying details across multiple system such Hybris Management Console (HMC), JDA sales order, Inventory, Sales audit, A/R, Compass reporting.
• Experienced ERP Application Analyst within the Order Fulfillment & Logistic Suite Modules (Order Management, Pricing, Shipping, Warehouse Management, Transportation Management).
• Testing Web and POS functionality for retail orders and fulfillment.
• Testing and verifying Cognos reports.
• Creating test cases for UAT and coordination during execution and supporting during hyper-care.

Confidential, Parsippany, NJ

Sr. QA Analyst

Responsibilities:

• Responsible from Test planning to execution and defect reporting and tracking.
• Tested different types of transactions like sales, returns and voids and even exchanges using different tenders like Cash, credit cards, debit cards, gift cards, and foreign currencies.
• Applied discounts/promotions on different types of transactions.
• Created customers, updated customer info and verified the same information in the Global engage application which is a repository (CRM) for all the global customer information.
• Validated transactional information in Global Engage (CRM) application after JDE processing. Tested Back office functionalities, including Accounting totals, journal reports, maintenance reports etc.
• Verified Saleswx trace logs to check the request and response from POS to CRM and JDE interfaces as part of Web service testing.
• Tested POS on different languages.
• Performed end to end testing to validate the data across the interfaces.
• Performed POS testing on mobile devices such as iPad and iTouch.
• Planned and developed Test plans and Test cases based on use cases and wireframes for multiple projects.
• Performed functional and regression testing of QA, PS2 (Production staging) and PA (Development) environments.
• Drafted and maintained Requirement Traceability Matrix (RTM) for traceability of requirements.
• Developed and maintained Test Cases and performed GUI testing, functional testing, integration testing, web services testing, regression testing, system testing and UAT.
• Created and executed integrated end to end scripts for www. Confidential .com for America, Asia and European regions consisting of more than 20 web sites and other intranet applications.
• Performed functional and regression testing for all the Confidential sites including Chinese, Japanese and other European languages.
• Performed mobile testing for all the order entry sites as well as informational sites using iphone/ipad and Android devices.
• Tested Wedding and Gift Registry site and PKB (Product Knowledge Base) to check the inventory and pricing details.
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Created and executed test cases to verify the order process using Credit Cards, Gift Cards and various promotional offers along with different shipping options.
• Setup testing stage for PMA (Product Management Application) in QA environment to test the setup of Master Categories, fly outs and marketing tiles in Browse grids for different categories and tested the attributes for different Sku documents.
• Created Test Scripts in SOAPUI and RESTful for Testing using Web Services
• Developed and executed test cases for XML / SOAP and REST services using SOAPUI tool
• Experienced DWH and BI tester/QA Analyst with strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
• Good experience in Cognos & Business Objects Reports testing
• Written complex SQL queries for validating the data against different kinds of reports generated by Business Objects.
• Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Preparing Perfecto Mobile Automation scripts for parallel and sequence execution on multiple devices and different OS (Android and iOS).
• Used iOS simulator (on XCode) to make sure the app works on all devices and there no UI issues
• Extensively used Informatica power center for extraction, transformation and loading process
• Added Property Transfer in SOAP UI tool to transfer the values from one response XML to another request XML
• Tested ECOM Tokenization for Credit Card and CVV for Confidential .com Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Experienced in handling defect management using MS Visual Studio Test Manager (VSTS)
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Developed detailed test cases from user stories using Team Foundation Server (TFS).
• Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Conducted cross browser compatibility testing and interoperability of the web services for US and Japan Employee Store Websites.
• Setup testing stage in Content Management System (CMS) and validated the content on the front end.
• Placed Orders for all the Order entry sites and performed back end testing to verify the shipping rates, taxes, addresses, gift options, gift messages, engraving options and servicing fees for all the orders.
• Used iTrack for defect logging and tracking activities to create and update defects and defect status with QA Team and development teams.

Environment & Technologies: Windows, .Net 4.0 Framework, Asp .Net 4.0, JavaScript, XML, VB, IIS, WCF Web services, JD Edwards, iSeries, Vertex “O” Series, AS 400, IBM Mainframes, Scene 7, SQL Server 2008, Windows 7, 8, XP, Mac, iPhone, iPad, Android, ALM, SharePoint 2010, IE8, IE9, IE10, Firefox, google Chrome, Safari, iTrack, Excel, Word, Visual Studio 2012, C++.

Confidential, Wayne, NJ

Sr. QA Analyst

Responsibilities:

• Analyzed System specification documents, Business requirement document and developed Test plan, Test cases based on business requirement documentation for the testing of application software.
• Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents and Requirement Matrix.
• Extensively interacted with both user group and development team in coming up with test plans.
• Co-ordinate with development team, production team, business analysts and project management team to stage the build for the release to be tested on testing environment.
• Documented test cases and expected results and performed manual testing to make sure that the new web application functions as per the legacy application.
• Ensured the appropriate parties review and sign-off on test cases prior to test execution.
• Performed browser compatibility testing using different browsers like IE, Firefox.
• Performed database testing using SQL queries.
• Worked within Agile environment, attended daily scrum meetings, weekly status meetings to update the status.
• Assisted project teams in tracking status simultaneously from design to completion, ensuring functional integrity throughout the SDLC.
• Worked directly with Business Analysts to resolve functional deviations and also to update functional documents as per any new functionality during the development process.
• Responsible for designing and performing User Acceptance Test (UAT) evaluations that ensure adherence to the company’s quality assurance standards. Assured compliance with company and/or external requirements and specifications for user acceptance testing (UAT).
• Located and assisted in resolution of bugs and other anomalies found as a result of system tests.
• Defects were tracked, reviewed, analyzed and compared using Quality Center and Serena Business Team Tracker.
• Created a report for testing coverage of functional requirements.

Environment: Visual Studio 2010, .Net Framework 4.0, VB.NET, VB Script, SQL Server 2008, MS Office, XML, Quality Center, Serena Team track, Crystal Reports

Confidential, Warren, NJ

Sr. QA Tester

Responsibilities:

• Participated in review and analysis of Requirements document, Design document, Effort Estimation.
• Designed Test plan and Test cases for manual and automation testing, developed and maintained checklists for regression, functional, system and interface testing. This included Web and client/ server testing.
• Manually Performed UAT testing for each final release version.
• Checking the reconciliation process for the orders reaching the Account servicing system.
• Provided back end testing for database auditing and data validation using SQL scripts.
• Review test assignments, develop test plans and scripts, and conduct tests as assigned.
• Application was updated twice a week, so that all the Test Procedures created as Baseline can be played back to perform Regression Testing. Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Created User Defined Functions in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Verified and Validated the Automated Test scripts.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, Integration Testing, batch Testing, unit testing and Smoke testing of the Application, its interfaces using QTP.
• Generated Traceability matrix to map requirements, tests and defects.
• Used Quality Center to develop test Plan, test lab, track Defects and extract execution report.
• Created a report for testing coverage of functional requirements.
• Generated Test reports and metrics for higher management and officials.
• Participated in defect review meetings to discuss the status of the defect.
• Tested reports generated using business objects.

Environment: Quality Center 10.0, Quick Test Pro 10.0, SQL, XML,VB.Net, VB Script, HTML, Oracle MS Office, Java.

Confidential, NYC

QA analyst

Responsibilities:

• Analyzed business requirements and the functional specifications for developing test conditions.
• Drafting QA Strategy, methodology and documenting test plans and test case development.
• Designed Test Lab and formulation of Test Strategy, Test Plans and Test Cases in Quality Center for the Functional, Integration and end-to-end testing.
• Performed both manual and automated testing of the application.
• Performing functional tests, conducting regressing testing during various phases of testing life cycle using the tool Quick test Professional (QTP).
• Develop detailed test plans from use cases and develop test cases for functional, integration, system testing, Regression and user acceptance testing
• Extensively worked on QTP scripts in analyzing the business processes and created automation scripts.
• Created and executed data driven test scripts in QTP.
• Conducted Functionality testing during various phases of the application using QTP.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP
• Created User Defined Functions in QTP.
• Worked on both Expert view and Keyword view in QTP.
• Involved in Browser Compatibility Testing using Fire Fox and Internet Explorer.
• Attended meetings with developers in resolving the defects.
• Performed Back-end testing using SQL Queries.
• Involved in Security Testing of Website.
• Conducted End to End and Black box testing.
• Analyzed and validated business rule.
• Performed manual testing of backend, integration testing and end to end testing.
• Involved in test preparation and executing of various legacy applications built in VB and Excel.

Environment: Microsoft .NET Framework, HTML, XML, Unix, Oracle, QTP 9.5, Quality Center 9.5, SQL.

Confidential, Reston, VA

QA Analyst

Responsibilities:

• Involved in the development and implementation of Test plans, Test cases, Test data and test scripts according to requirements in the Requirement documentation.
• Involved in the whole Planning of Test, setting Test Conditions, Test Data and Expected results for Regression, Integration, Stress, and User Acceptance Testing.
• Initially performed manual testing of each unit and then each build.
• Used Quality Center to develop and implement the Test cases, which satisfy Verification and Validation.
• Reviewed and analyzed the Business Requirement Document and technical specifications.
• Performed configuration & compatibility testing on different operating systems (Unix/Solaris/Windows NT/2000/XP) with different browser versions.
• Reported bugs and communicated notifications to developers using Quality Center.
• Participated in Validation, Verification and Acceptance Testing with customers in UAT environment.
• Used Quality Center for defect Management and bug tracking.
• Regularly participated in Test Review meetings.

Environment: Sun/Solaris, Unix, VI Editor, Oracle9i, J2EE, Java Servlet, Java Applets , Quality Center, SQL, Websphere, Windows 2000, Windows NT, Web Sphere, ETL Informatica.

Confidential, OK

QA Analyst

Responsibilities:

• Developed Test plans, Test cases and executed functional Test scripts for these projects.
• Validated business process for on boarding of major multilingual financial region, handling duplicate accounts.
• Tested and verified automated posting of Investment.
• Implemented Fixed Income tuning improvements of trade-triggering application.
• Performed system integration testing, Functional testing and Regression testing
• Developed UA test plans & scripts and coordinated User Acceptance Testing (UAT).
• Involved in planning study for Foreign Exchange (FX) process: Trading.
• Created Test Scripts for Black Box Testing
• Used Test Director for test plans, test scripts and for defect tracking.

Environment: Oracle, VB, ASP, Windows 2000/NT, Unix, VI Editor, Winrunner, VB, TestDirector, HTML, SQL.