OBJECTIVE:

Quality Assurance/Software Testing experience of various domains & complex projects performing Manual & Automated Testing and currently seeking a to add value & exceed expectations with professional experience as a Manual/Quality Assurance Tester/Analyst.

PROFESSIONAL SUMMARY:

• Manual, Automated & Mobile Testing experience of Client/Server and Web - based applications/systems
• Competent testing throughout the phases of Software Development Life Cycle (SDLC) & STLC
• Working experience in fast-faced & challenging environments - Agile/Scrum, XP, Iterative, Waterfall
• Well-versed with developing and maintaining Test Plans, RTM, Test Cases and Test Scripts
• Able to solicit test scenarios from Requirements, Use Cases, DD, TRD, and other project documentations
• High proficiency in performing Manual Testing for various types of Functional & Non-functional Requirements
• Well-versed with testing tools such as HP QC, Zephyr, Jira, BrowserStack, Meux, HP QTP, and Selenium
• Able to create various reports, charts and graphs, customizing & maintaining projects at HP QC/ALM
• Experienced creating detailed Test Cases, Test Scenarios, writing Test Scripts
• Logged and tracked Defects to verify technical and business requirements within HP QC
• Proficient in writing, executing and maintaining Test Plans, Test Cases, Test Scripts from project docs
• Expert developing Functional and Regression Test Cases as defined in Test Plan and Project Plan
• Proficient performing Manual, System, Smoke, Regression & UAT of Web & Mobile applications
• Proven skill-sets of querying Structured Query Language (SQL) against Relational Databases
• Strong working knowledge with Microsoft PowerPoint, Excel, reporting tools, and MS Projects
• Thorough understanding of testing methodologies, processes and passionate for quality
• Self-motivated and ability to adapt quickly to changing environments and priorities
• Excellent verbal and written communication skills with concise and effective written and verbal skills
• Problem-solving, and organizational skills, and ability to manage multiple tests concurrently

TECHNICAL & COMPUTER SKILLS/TOOLS:

Development: Process/Artifacts Software Development Life Cycle (SDLC), Agile/Scrum, Iterative, Bug Life Cycle (BLC), User Stories, Use Case, PLC

Operating System/Languages: Windows 7, Windows 8, Mainframe, VBScript, Visual Basic, HTML, PHP, Perl, .NET, ASP.NET, C++, Java, JavaScript, J2EE, SQL

QA/Software Testing Tools: HP QuickTest Professional (QTP)/UFT, HP Quality Center (QC)/ALM, Jira, Zephyr, Meux, TestNG, Eclipse, Selenium

Databases & Browser: MS Office, MS Visio, Projects, SharePoint, Oracle, SQL Developer, SQL, MSSQL 2000, SQL*Plus, Internet Explorer, Firefox, Safari, Chrome

PROFESSIONAL EXPERIENCE:

SOFTWARE QA ENGINEER

Confidential, NJ

Responsibilities:

• Extensively used HP Quality Center (QC) to define and write requirements and converted from Test Cases
• Worked on multiple teams located onsite and offshore, and provided QA supports to parallel projects
• Worked on simultaneous projects in Agile/Scrum and DevOps teams
• Reported defects to Devs clearly by providing details of defect occurrence and reproducing steps
• Created pages on Confluence to add details of processes to aide new QA members when first joining team
• Used QC/ALM for Requirements management, planning, scheduling, running tests, and managing defect
• Developed comprehensive Test Cases to assure coverage of customer requirements of Confidential MyWay
• Worked proactively for defect resolution during/after test execution for Members Online Services (MOS)
• Performed various levels of testing - SIT, Regression, UAT for Confidential Blue app and Confidential MyWay
• Liaised with Devs to coordinate fixing of defects as a result of test execution activities via HP QC/ALM
• Acted as SME on system components, features, related database components for web products/portals
• Developed Test Scripts using VBScript in HP QTP/UFT for Regression Run of AUT data synchronization
• Used HP QC/ALM to store all testing results, metrics, implemented Test Plan, and Defect tracking & reporting
• Created Test Plan defining the environments, phases of testing, entrance and exit criteria, resource needs etc
• Converted Manual Test Cases to automation test scripts using HP QTP/UFT for My Health Manager
• Developed UAT Test Cases for MOS, Confidential MyWay & Personal Account Management (PAM) modules
• Performed Manual, Functional, Regression, and Smoke Testing for all software Releases & Cycles
• Provided administrative support for HP Quality Center (QC)/ALM which included daily basis user support
• Wrote SQL statements for Database/Back-end Testing to validate for MOS & Confidential MyWay transactions

FUNCTIONAL QA ENGINEER

Confidential, NJ

Responsibilities:

• Worked collaboratively with Business Analysts & Development teams to analyze functional requirements
• Used MS Excel & TestRail to create detailed Test Cases for Confidential Retail Web
• Worked closely with Software Developers and Business Analysts to design Test Case and Test Scripts
• Used WebEx to attend Daily/EOD Huddle Meetings to understand Project needs and gather QA tasks
• Worked closely with End-to-End QA team to clarify changes in features and functionalities
• Executed Selenium Regression Suite to re-verify Confidential Grid Site stability after security fixes
• Logged defects and escalated issues to developers through JIRA by following best practices
• Attended Daily/EOD Defect Meetings to discuss and check status on opened defects & QA deliverables
• Utilized BrowserStack to test Confidential Grid Site across various browsers, OS and mobile devices
• Created Daily Status Reports for QA Manager to illustrate daily testing efforts and progress
• Developed Selenium - Web Driver scripts for Confidential Grid Site UI and DB scenarios with TestNG
• Attended various development meetings to receive updates on the progress of test items
• Created QA Reports from late night Grid supports and Selenium Regression Runs from overnight
• Supported major projects/modules - Scottrade Watchlists, Trade, Equity & IPOs, Stocks, Mutual Funds, Options, Bonds & CD’s, Futures & Forex, etc.
• Developed Test Cases and ran Regression Scripts to test Confidential chat feature - Ask Ted
• Tested functionalities on many environments such as DEV, QA, Beta & Production
• Led QA role and acted as POC in the Integration of Scottrade into the Confidential Grid site
• Worked with BA, Devs, SMEs and Shareholders to improve Scottrade UX on Confidential Grid Site

SOFTWARE TEST ANALYST

Confidential, KY

Responsibilities:

• Worked collaboratively with BA & Development teams to design Test Cases & Test Scripts
• Developed Test Cases and Regression Scripts for MyHumana Web portal & HumanaFit
• Attended Daily Scrum Meetings to better understand Project Teams needs and gathered QA tasks
• Worked closely with Software Engineers, Business Analyst and SMEs to design Test Case & Test Scripts
• Worked closely with QA Manager to design, implement, and execute automated tests for RightSource
• Interpreted user requirements, updates & project test plans for both Manual and Automation Testing
• Documented testing results for HumanaVitality and coordinated with developers on resolution
• Tested mobile app Confidential Mobile on various devices such Android, Blackberry, iPhone & iPad using Meux
• Wrote detailed Test Cases including preconditions, steps to execute, expected results, and test data
• Designed & executed Regression Tests of MyHumana, Account Activity, Claims Spending and HumanaFit
• Supported phases of software development life cycle for new features, regression, and post Deployment
• Tracked and analyzed defect from HP QC/ALM finding failures and inconsistencies prior to release
• Wrote SQL queries & VBScript functions to create test data for manual and automated test suites
• Completed assigned tasks on time - test analysis/design, scripting, testing, execution & documentations
• Participated in designing, developing and implementing automated builds and Continuous Integration (CI)
• Determined sufficient level of test positive, negative & boundary scenarios for MyHumana
• Wrote Structured Query Language (SQL) queries to create Joins & Views against Oracle Database
• Created Test Deliverables and performed Manual Testing for internally developed Web Portals
• Produced various testing artifacts including Test Matrix, Test Data and final TER from HP QC/ALM