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Sr. Qa Analyst Resume

Atlanta, GA

EXECUTIVE SUMMARY:

  • An excellent professional resource with 5+ years of extensive IT experience as a Business Systems Analyst of Web based and Client / Server applications with focus on a wide range of industries including Health Care, Retail, Finance, and Insurance.
  • Proficient in Web - based and standalone Application Testing that includes Sanity, Functional, Performance, Load, Stress, Usability and Regression Testing.
  • Expertise in preparing Test Summary Reports, Test Cases and Test Scripts for manual testing based on the User Requirements, System Requirements documents and UAT. Knowledge and experience with the complete Software Development Life Cycle including requirements, design, and development and testing.
  • Worked on project efforts for E-Commerce, POS, Supply Chain, Order Management System, and Web based applications, business strategy and web site content.
  • Experience working with application that involves different securities such as Stocks, Bonds, CD, Money Market
  • Strong subject matter understanding in Risk Management, Derivatives, Fixed Income Assets, Equity, Options, FOREX (Foreign Exchange), Mutual Funds, Hedge Funds, Portfolio Analysis and Investment Banking.
  • Worked with Manual testing tools like HP ALM/Quality Center, IBM Clear Quest, Microsoft Visual studio 10.0, Microsoft Test Manager 2010/2011, TFS.
  • Extensive experience with the testing of e-Commerce, Internet, Intranet and mobile applications. Proficient in Functional testing, Smoke testing, Regression testing, Integration testing, System testing, Multiple Interfaces Testing, Front end testing, Back end testing, UAT testing in a multi-tiered environment using Black Box and White-Box testing methods.
  • Expertise in Trizetto Products - FACETS, Extensive work experience in HIPAA EDI transactions like 834I, 834O, 837, 835, 820, 270/271, 276/277 and 278, Expertise in working with ICD-10 Implementation Projects.
  • Experience working on testing UI based applications. Ability to lead testing efforts with Business Analysts, Developers, Product owners, Customers and offshore QA testers.
  • Extensive exposure in coordination between onsite-offshore team and defect management. Experiences in Mobile App testing in helping the Mobile QA testing in their efforts.
  • Worked on various devices like iPad, Mobile Devices, Android, Microsoft surface, Duo 11. Worked in various projects in Agile Methodology

TECHNICAL EXPERTISE:

UFT/QTP, ALM/Quality Center, Test Director, SOAP UI, Jira, Visual Source Safe, Rational Clear Case, Clear Quest, Visio, Rational test Manager, TFS, Visual Studio Test Professional (VSTS), Microsoft Test Manager (MTM), Requisite Pro, Serena TeamTrack, LINUX, UNIX, Windows, Android, Blackberry OS, IOS, Windows mobile, Palm OS, Android, IOS, Blackberry OS, Oracle, MS SQL Server, MS Access, DB2, Teradata, iPhone, iPad, HTC, Samsung android devices, Blackberry, Windows phone, API, IBM Web Sphere, SharePoint, XML, Linux, Web services, e Commerce, legacyAS400, J2ME based mobile devices, AS 400, etc.

PROFESSIONAL EXPERIENCE

Sr. QA Analyst

Confidential, Atlanta, GA

Responsibilities:

  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Expert in writing test scripts manually based on BRDs, FRDs and SRSs.
  • Created and managed system testing schedule
  • Provided test team status reports on weekly basis to the project manager.
  • Tested manually as per the specification documents.
  • Performed Functionality testing during the various phases of the application and analyzed the results manually using Rational Manual Tester.
  • Automated web-based GUI test cases
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Tested processes and methodologies used to deliver Customer order application (Web Application) for quality standards interface to meet customer expectation.
  • Performed data driven testing and parameterization using UFT/QTP.
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained back-end testing on the oracle database.
  • Executed test cases and reported defects in Clear Quest.
  • Conducted regression testing on new builds/versions.
  • Developed and executed test cases test Scenarios and followed-up defects using Clear Quest.
  • Tracked defects using Clear Quest.
  • Logged defects in UAT Environment using ALM Quality Center.
  • Developed and executed test cases test Scenarios using ALM Quality Center.
  • Performed Defect Management activities to prioritize and resolve any issue/bug found during various software testing cycles such as SIT, UAT, Smoke Tests etc.
  • Generated various reports such as Test Execution Status/Progress, Defect Status for project stakeholders and submitted them on daily and weekly basis.
  • Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
  • Conducted Defect Status meeting to discuss resolution of issues.

Environment: Windows, ALM Quality Center, Rational Clear Quest, SQL, Oracle, Rational Manual Tester, PL/SQL, XML, J2EE, MS Office (Excel, Office, Outlook, Visio), UFT/QTP

QA Tester

Confidential, Miami, FL

Responsibilities:

  • Working with clients to better understand their needs and present solutions using structured SCRUM approach.
  • Developed and executed test cases and test Scenarios and followed-up defects using TFS.
  • Comprehensive knowledge about Agile systems and its application in business enterprises work frame
  • Used TFS as Test management tool.
  • Performs test data conditioning, regression testing and testing validation
  • Tested application under the Agile, scrum and sprint development and process.
  • Ability to work using cross functional using Agile Methodology.
  • Handled defect management using TFS.
  • Tracked defects using TFS.
  • Created best-practice requirements deliverables, such as use Cases, system process flows and context diagrams
  • Gathered requirements, developed Process Model and detailed Business Policies.
  • Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
  • Performing Multiple rounds of Test Execution using SOAP UI across various releases of services
  • Managed requirement activities using an iterative and incremental methodology such as Agile using User stories and Acceptance Criteria.
  • Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using TFS.
  • Responsible for test management using ALM Quality Center and Load Runner for load testing.
  • Monitored activities and implemented strategic sales tactics through visual merchandising
  • Responsible for writing and implementation of the test plan, and various test cases.
  • Develop user manuals, presentations and training manuals as per project specifications and timelines.
  • Entering and managing defects to completion using TFS.
  • Deliver requirements under the Agile Scrum SDLC methodology to meet a very fast release schedule.
  • Well known about Descriptive programming in UFT/QTP.
  • Provided data to the Business Analysts during UAT
  • Logged defects in UAT Environment using ALM Quality Center.
  • Developed and executed test cases test Scenarios using ALM Quality Center.
  • Created and executed scripts manually for Functionality testing
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Creating of traceability matrix to keep track of changes in requirement and their impact on testing efforts
  • Used TFS for test documentation management and defect tracking.
  • Developed and executed test cases test Scenarios and followed-up defects using ALM Quality Center.
  • Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT).
  • Generated various reports and graphs from TFS and analyzed the testing process overview. Provided customer support as required to meet service level agreements.
  • Documented and reported defects within established process and tracking systems using ALM Quality Center.

Environment: Web Services, MS Visio, Oracle, ALM Quality Center, MS Excel, MS Access, DB2, Agile, System Testing, Visual Studio, MS SQL Server, C#, UNIX, MS Office

Confidential, Indianapolis, IN

QA Analyst/Mobile tester

Responsibilities:

  • Did testing of the Mobile application behavior on various web browsers like, Google Chrome, Safari, Firefox and IE's
  • Tested the mobile app for managing payments, extension request on existing loans, Layaways, Calculation pro-rate interest, choosing loan plans etc.
  • Worked with SMEs for SUT and provided an overview and knowledge regarding various modules of application to test team members.
  • Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing
  • Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
  • Performed SIT and UAT test execution activities throughout STLC
  • Defect tracking Microsoft Visual Studio 2010 (TFS)
  • Using TFS for Test case management, and Defect Management purposes.
  • Created and maintained detailed test cases to perform various types of testing in Test Plan module of MTM.
  • Publishing the application in production for all platforms (Android, BlackBerry).
  • Performed Regression, functional testing of Retail and eCommerce application
  • Gathered requirements for the integration of POS system with the supply chain system
  • Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
  • Documented Defects found during test on the Microsoft Team Foundation Server (TFS) and communicated recorded problems to the responsible development personnel.
  • Documented and reported defects within established process and tracking systems using MTM.
  • Involved performing end to end testing of Ecommerce applications
  • I was exclusively working on “Warehouse Management” which is a web-based logistics system that provides an easily deployable method for receiving, storing and shipping inventory through one or more remote facilities
  • Involved in testing of both Inbound and outbound processes of Red Prairie WMS
  • Responsible for functional testing of Receiving, Picking, Shipping, Order Fulfillment, Reclamations, Cycle Counts, Inventory Control, Invoice Counting, Reports
  • Experience in conducting various types of System and Integration testing for an E-commerce web based application such as Security(to validate Username/Password), Account Creation process, different workflows, e-mail testing for each stage of workflows, Role level access based on the access grants, navigation testing to check the integrity between different screens within the application etc.
  • Validated various canned and ad-hoc BO reports related to the application.
  • Built RTM (Requirement Traceability Matrix) to capture all requirements in the testing process.

Environment: s: Oracle, Java, .net, Team Foundation Server, MTM (Microsoft Test Manager), TFS, Visual Studio, Quick Test Pro, UNIX, Share Point, UNIX, POS Registers, Emulator, perfecto mobile, MS Excel, VB Script, iOS, Android, Apple, Blackberry

Confidential, New York, NY

Mobile Tester

Responsibilities:

  • Designed and developed the Test plan, Test Scripts and test strategies for different business loan modules such as secured Loans, Unsecured Loans, Home Equity Loans, Educational Loan and Mortgages.
  • Participating in the requirements analysis and design meetings with DEV, BIZ team for Review and facilitate in requirement freezing.
  • Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
  • Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
  • Requested different versions of iOS, Android and Blackberry mobile devices
  • Worked on a E-Commerce Web-based application accessed by potential customers for all the different offerings
  • Worked with java based applications and C++ simultaneously: iOS and Android
  • System, Integration, Interface, End-to-End, Regression and User Acceptance tested for FI, Equity, Liquidity and Derivatives
  • Documented trade order lifecycle for all the fixed income and money market instruments and updated on Share Point
  • Worked on Interest Rate Derivatives trading application. Testing wide variety of products such as Cap Floors, Swaps, Swaptions, Futures, Future Options, FRAs, Escrows, FPAs, Etc. Other Project involves testing the export/import workflow process of variety of products between Fixed income securities trading system trading application.
  • Performed both Front Office and Back Office testing
  • Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
  • Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
  • Mentoring and Monitoring the QA Team, troubleshooting any technical problems.
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
  • Collaborating with development team and project managers in test execution and communicating all the issues.
  • Generating project status reports/metrics and updating project plans and Tracking them.
  • Coordinating and leading the reviews and inspections and follow up on ongoing test activities.
  • Conducting QA status/Defect triage conference calls with US clients and reporting the status to QA Manager.
  • Providing regular feedback/status on development and projects to Project Manager.
  • Involving in interviewing the new candidates for the project and providing training and mentoring support on all QA activities.
  • Publishing the application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, Asp.net, ALM/ALM/Quality Center, Quick Test Pro, HTML, UNIX, Web logic, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

Confidential, New Hartford, NY

Sr QA Engineer / UAT Tester

Responsibilities:

  • Responsible for coordinating the manual QC and automation QTP to end-to-end and UAT testing efforts for new release testing.
  • Responsible for compliance to standards and tools for unit, component and system integration level test results, defect management, and test status reporting.
  • Report and maintain product release statistics
  • Establish regression execution patterns and schedule.
  • Works with offshore team and provides effective solutions to work with offshore teams to enable multiple shifts for regression testing.
  • Validating the load process of ETL to make sure the target tables are populated according to the data mapping provided that satisfies the transformation rules
  • Create effective solutions for regression Test artifact reviews
  • Plans, manages strategic and tactical aspects of regression and manages multiple Releases effectively.
  • Facilitate team status/checkpoint meetings as necessary
  • Scheduled various ETL batch processes using Autosys and testing stored procedures
  • Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
  • Assist Test Manager and Planner with resource forecasts and estimates
  • Assist in early life support of the Releases.
  • Worked closely with development and business team to understand requirements and business process and defined issue resolution with functional and technical teams.
  • Tested ETL mappings to extract and load data from different databases such as Oracle, SQL Server, XML files and flat files and loaded them in to Oracle
  • Involved in scheduling and participation of weekly status, requirement analysis, functional specification (functional and technical teams) reviews meetings.
  • Involved in peer review and group reviews of the test scripts developed by test team as per the Coding standards to test asset quality. Decisions within defined to do policies and practices.
  • Ensured on time test deliverables as per schedule by generating defect Status reports test status reports at the end of each Functional, System and Integration test phases.
  • Created and maintained System and Automation Test plans. Performed Functional Negative, Regression, System Integration testing.
  • Involved in Coordinating testing team at offshore and onsite for test design, construct test scenarios, and execute tests to plan accordingly.
  • Used QC for designed and developed test plans, scripts, and tools using the detailed business requirements document provided by the work streams.

Environment: SQL, Agile Methodology, Internet Explorer 8.x, Oracle, J2EE, Power Point, MS Project, ALM/Quality Center, QTP,SQL and E-commerce.

Confidential, Rockville, MD

Test Engineer / SOA Tester/ Web Services Tester

Responsibilities:

  • Developed test plans, status report for the management review for complete end-to-end testing for SOA.
  • Responsible for maintaining Health Insurance Portability and Accountability Act (HIPAA) compliance.
  • Extensive testing experience with Member Enrolment, Member services, Facets ITS Claims processing and Claims adjudication.
  • Created transaction sets like 837I/P, 835, 834,270/271,276/277 and278.
  • Prepared 837 I&P Claims and validated these in Facets 4.51.
  • Developed and executed manual test scripts using test plan and test lab sections of ALM/Quality Center for System testing, Integration testing and Regression testing of the application.
  • Performed backend testing using SQL queries and executing stored procedures.
  • Responsible for creating and executing test cases against Facets 4.71 upgrade.
  • Involved in migration of the Facets from 4.51 to 4.71.
  • Created test scenarios for 5010 repositories to ensure maximum test data coverage and to reduce burden of manually created ANSI test data.
  • Checked HIPAA compliance using EDIFECS tool.
  • Tested new developments of X12 837 claims, 835 payment files.
  • Performed System testing by executing the Test scripts.
  • Involved in testing various healthcare applications and migration of plans from legacy system to Facets application.
  • Used Portico, Inspector (Initiate) to check provider and subscriber information.
  • Responsible for creating test data manually in Facets application.
  • Mapping requirements with Test plan in ALM/Quality Center.
  • Executed the test cases and tracked defects in ALM/Quality Center.
  • Used Facets for Claims processing.
  • Interacted with the UAT team to solve issues related to the defects.
  • Verified the member validation and provider validation using Facets.
  • Test results are documented using MS Word and maintained Excel sheets for personal tracking of the defects.
  • Interacted with users by conducting User Acceptance Testing (UAT) to ensure that the total functionality of the application was met by complying with all the business requirements.
  • Document test results and provide status updates to the QA Team Manager and Test Coordinator.

Environment: Manual testing, ALM/Quality Center 10.0, Facets 4.51/4.71, Edifecs 4.5, Java, J2EE, IBM WebSphereXML, Oracle 10g, SQL, SQL Developer, EDI X12 4010 & 5010, MS Office 2007, UNIX and Windows XP.

Confidential, New York

Test Engineer

Responsibilities:

  • Responsible for Post Conversion and POS (Point of Sale) to ensure data is mapped correctly according to system requirements
  • Responsible for coordinating the manual end-to-end, backend and UAT testing efforts for new release testing in ALM/Quality Center.
  • Documented and tracked test scripts, test results, test analysis, and reported the defects using ALM/Quality Center and assisted the higher levels of management in analysis of risks and issues in project releases.
  • Create Test scenarios, Test Plans and Test cases.
  • Prepared the Test Status Reports on daily and weekly basis.
  • Performed different tests like Function, System, Regression and backend Database testing.
  • Maintained good communication with the Onsite and Offshore team members.
  • Run the SQL queries to fetch test data and backend (database) testing to validate the data using TOAD tool
  • Maintaining Traceability Matrix between the functional requirements and the test scripts developed and application theories and new concepts.
  • Report the defects to development team and re-verify the defects when it's fixed, also need to update the status in HP ALM/Quality Center.
  • Performed Test Case Review, Execution and walk troughs.
  • Prepared test plans, Design and preparation of test data scripts for testing POS and E-commerce application.
  • Interacted with the business users, prepared test plans, including testing overview, testing approach, testing strategy, roles, and responsibilities and Monitoring and reporting the performance and effectiveness of QA Activities, writing and reviewing and closing defects

Environment: TOAD, Windows XP, HP ALM/Quality Center, QTP, XML, Html, Java Script, SQL

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