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Senior Qa Consultant - Mobile App Testing Resume

SUMMARY:

  • Management of QA and UAT test processes
  • Big Data testing and test automation
  • International experience
  • Automated testing experience w/ certification
  • 10+ years’ experience as project QA/UAT lead, management and project management, including establishing processes and mentoring team members (team sizes of 10+)
  • 10+ years of managing defects in the software systems
  • 10+ years creating/maintaining quality control artifacts including those that are used in audits
  • Test strategies
  • Test plans
  • Test cases
  • Test data
  • Test reports
  • Test closure documents
  • 10+ years of professional knowledge and skills in information systems software testing, Quality Assurance (QA) & UAT, and quality control of application software and systems
  • Strong SQL skills
  • 10+ years of promoting appropriate testing methodologies
  • Web applications, web services, healthcare insurance (including interfaces to CMS and DHS systems), financial, investment and mobile testing experience.
  • Experience with all types of testing, including ETL/Informatica/data, system, functional, end - to-end, regression
  • Experience with automated testing tools, including UFT/QTP, Selenium and XCode
  • Selenium 3.0 (WebDriver) Certified (January 2018)
  • Ex-developer

TECHNICAL SKILLS:

SQL, BI platforms, Business Objects, QA Assessments, Data Testing, ETL / Informatica Testing, 834/835/837 EDI files and processes, Salesforce, SQL, ICD-10, Quality Center / ALM, TFS, Microsoft Test Manager, Rally, Jira, Agile, Mainframe testing, automated testing, HTML, some Data Warehouse exposure, QTP, Selenium, Cucumber. Experience in a major medical device manufacturing company. Tested .NET and non-.NET applications transparently.

CONSULTING EXPERIENCE:

Confidential

Senior QA Consultant - Mobile app testing

Responsibilities:

  • Establishment of an Agile testing process using VersionOne
  • Hands-on Mobile app testing
  • Verification of automated test cases written in XCode
  • Some use of Jenkins
  • Creation and execution of queries using Oracle SQL

Confidential

Senior Consultant - UAT Team Lead

Responsibilities:

  • Management and improvement of the UAT process for a complex, Big Data/Data Warehouse system
  • Researched and recommended automated data test tools for Big Data/Data Warehouse testing
  • Managed and led 11-person UAT test team
  • Test Strategy, Test Planning, Defect Management & Triage
  • Coordination with Technology team and Stakeholders
  • Received AMMY Award (internal Confidential award)

Confidential, San Diego, CA

Senior QA / UAT Consultant

Responsibilities:

  • Test planning, automated testing and defect/results reporting
  • Creation and execution of automated Selenium scripts for the company website
  • Defect reporting and consultation

Senior QA Analyst

Confidential

Responsibilities:

  • Execution of business and QA test cases for an energy utility’s Trading and Settlement processes, implemented via a COTS web-based application.
  • Used HP Quality Center (ALM) with Excel-based test metrics reporting process.

Confidential

Senior QA Tester

Responsibilities:

  • Functional and data testing of new and legacy applications involving optimization of hospital pharmacy costs
  • Applications/web services related to data security
  • Responsible for test planning and testing of a Web application for data security on pharmaceutical management and optimization applications, associated web services and interfaces to/from existing Web applications.
  • Rapid, flexible, thorough QA testing on new application that enabled new releases to be bug-free
  • QA testing of interfaces with existing client applications
  • Agile environment, with 2-week sprints, scrum meetings, etc.
  • SQL queries
  • Used ‘Conditions of Acceptance’ (COAs) (i.e., Cucumber Feature files) as part of the test design. Praised for the thoroughness of the testing.

Confidential

Senior Consultant - BLA / UAT Lead

Responsibilities:

  • Earned the respect of executive management, and the business and technical people while accomplishing the following:
  • Managed a multi-level test team that spanned 3 different Business areas
  • Performed detailed project planning (and re-planning) on a highly visible project, while identifying project risks and tracking to project milestones
  • Trained testers and others in the defect management process and in the use of Quality Center for test execution status and defect creation/updates
  • Developed Quality Center reports to aid management of the testing process, using Analysis filters and SQL
  • Directed test process improvement efforts using HP Quality Center and other tools, including report generation
  • Created and executed test cases for apps on a variety of Mobile devices, including iPads, iPhones, Android phones and Android tablets.
  • Used ‘Conditions of Acceptance’ (COAs) (i.e., Cucumber Feature files) as part of the test design process.
  • Included web applications and mobile apps involved with banking, Brokerage / Trust accounts, robovesting and account aggregation.
  • Developed ground-breaking method to improve the efficiency and productivity of the Mobile testing process.
  • Did BLA / UAT testing on multiple concurrent projects in brokerage and trust areas, and in online banking.
  • Praised for my positive approach, in a technically and organizationally challenging environment.

Confidential

Senior Software Quality Analyst

Responsibilities:

  • Provided hands-on testing for a data-centric, mobile project to re-engineer how Ecolab associates deliver best-practice customer care in the field.
  • Tested a Mobile tablet-based product in a complex, multi-national Salesforce-based system.
  • Did intensive data and ETL testing using complex MS SQL and Force.com queries
  • Served as the "go-to" data tester on the multi-national QA team.
  • Mentored functional testers on how to do data testing
  • Designed and executed complex data test cases for ETLs that performed adds, deletes, undeletes, modifications and incremental updates on multiple databases.
  • Created queries in SQL and Force.com (using JOINs and other clauses) to verify data in SQL and Salesforce databases
  • Participated in review of business requirements and application design
  • Participated in defect identification and triage
  • Used Rally for user stories, estimating, task tracking and defect tracking.
  • Used HP Quality Center for test cases, test suites, defect tracking and reusable SQL
  • Used mobile tablet and SalesForce.com applications.
  • Agile environment, with 3-week or shorter sprints, scrum meetings, etc.
  • Data Warehouse exposure

Confidential

Software QA Lead

Responsibilities:

  • Served as QA lead and did hands-on-testing for multiple projects in the Medicare / Medicaid arena, including Encounters Improvement, which automated and streamlined the process of submitting claims to the Minnesota Department of Health Services and CMS, for reimbursement based on Business Rules.
  • Included working with 834, 835, 837 Encounters files for Medicare and Medicaid, and the EDI interchange process with Department of Health Services (DHS) for the State of Minnesota (for Medicaid)
  • Led the team to take risks and make major "saves", including areas where other team members wanted to take the word of development that the application was working correctly.
  • Led the creation of a robust End-to-End (E2E) test plan and refined it in conjunction with colleagues, pioneering the End-to-End process and related test planning, test case creation, and tracking.
  • Defined the End-to-End test scope, test strategy and drove the test planning.
  • Read and analyzed XML files to verify correctness and trace data flow.
  • Created queries in SQL and Toad (using JOINs and other clauses) to verify data in SQL and Oracle databases.
  • Introduced the use of test metrics for status reporting.
  • Technology areas included testing of BizTalk and SSIS packages
  • Included a small project related to implementation of ICD-10

Confidential

E2E Test Lead / Test Principal

Responsibilities:

  • Led the End-to-End (E2E) test effort for a $400 million claims migration project.
  • Defined the End-to-End test scope, test strategy and drove the test planning.
  • Participated in test strategy and planning sessions with the Vice-President in charge of the program, key stakeholders, the overall test Manager, and technical staff.
  • Developed Business Process Model diagrams and technical diagrams that summarized key business, architectural and data flow aspects of the system under test.
  • Raised key obstacles to appropriate management levels.
  • Identified a key gap in Business Rule Identification that impacted an external organization and would have resulted in potential financial liability if it had remained undetected.
  • Raised the level of visibility in spite of organizational pressure and led the drive to get the gap closed and a solution implemented and tested.
  • Identified critical technical resources to accomplish the planned testing and led the test execution, reporting and defect tracking process.

Confidential

Data Test Lead / QA Lead / UAT Lead / Business Analyst (BA)

Responsibilities:

  • Developed and executed QA & regression test cases and scripts for a client-server application.
  • Performed manual application and data testing using SQL queries.
  • Performed smoke testing for each major delivery of new code.
  • Performed regression testing after each modification and enhancement.
  • Tested format, layout and content of physician-specific reports produced by the application.
  • Documented defects and worked with the software developer and BA to resolve them.
  • Helped the BA structure and perform the UAT testing.
  • Led the UAT team on multiple releases of the portal over a 2+ year time-frame.
  • Business Analyst (BA) duties: Evaluated the initial interface from a business perspective, set up and managed stakeholder focus groups, and redefined the UI in conjunction with the business.
  • Developed and presented the redesigned interface to approximately 80 senior managers and medical and technical staff in a series of user awareness sessions.
  • Developed and executed manual test cases and test scripts.
  • Performed functional and regression testing of the application.
  • Tracked defects in a web-based system used by the vendor, and in Quality Center used by internal technical staff.
  • Partnered with the BA to execute test cases and evaluate the results.
  • Documented defects and worked with the software developers and the Solution Architect to resolve them.
  • Interfaced to senior management.
  • Led the Data test team, including planning, coordinating, controlling, resource management, risk management and tracking to milestones.
  • Defined and managed the data testing of 20 major data deliveries in a 9-month period, with each delivery having different scope and requirements.
  • Developed complex SQL queries (including constructs like multiple JOINs, Replace, trim, convert, and ‘IN' clauses with SELECT sub-clauses).
  • Created stored procedures.
  • Executed SQL queries and related stored procedures.
  • Imported text-delimited files to create temporary tables.
  • Reported defects and worked with the Data development team and the Solution Architect to resolve them.
  • Tested complex data extracts, using stored procedures and complex SQL queries.
  • Read and analyzed XML files to verify correctness and trace data flow.
  • Used Excel and Visio to define the key characteristics and test scope of each data delivery.
  • RESULTS:
  • The only post-release support issue related to things missed during QA or UAT was a misleading page number on one of the letter attachments.
  • Was applauded for testing plans that combined detailed functional QA and business UAT in a short time-frame. The testing uncovered serious functional quality issues, business process issues and workflow usability issues. The issues led to a major redesign.
  • Received personal written accolade from the National Director of Physician Engagement for the quality of the testing and the redesign of the portal interface.
  • The original assignment was for four months, and was extended multiple times.

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