SUMMARY:

• Client/server, web, e - commerce, database, application and mobile testing
• Unit, component/integration, functional, regression, uat, performance, system, and maintenance testing
• Health insurance, business intelligence, data warehousing, enterprise reporting, financial, order management, medical (includes RIS and PACS software), manufacturing, production database software, cloud, and SaaS
• Ability to manage people and projects, write and test software, and provide constructive end-user feedback
• Experience in contractors, co-workers, and clients on software products, tools, and procedural techniques
• Strong communication skills; Task orientated; Detailed and self-motivated
• 20 yrs of Quality Assurance experience working in Agile, Iterative, and Waterfall environments

TECHNICAL SKILLS:

• JAVA, SQL, .NET, HTML, XHTML, JavaScript, and databases: SQL Server and Oracle
• AS/400, Mainframe, IBM PC Compatibles, Macintosh
• LINUX, UNIX, Apache, TCP/IP, Citrix, Novell 4.0, Windows 3.x - 7, MS NT, Mac OS X
• SQL Server Management Studio, dbVisualizer, PLSQL Developer, SoapUI, HP ALM, Rally, Web-sphere, DEERS, ClearQuest, Quality Center (QC), Quick Test Professional (QTP), Visual Studio Express, Ranorex, Test Director, OSB, ODBC, JDBC, JIRA, GreenHopper, VMWare, MS Access, Interbase, Eclipse, and Lotus Applications

EMPLOYMENT HISTORY:

Confidential, Roseville, MN

QA Coordinator

Responsibilities:

• Coordinated QA activities on the Columbia Threadneedle SMO Project
• Managed Test Strategy, Test Resources, Test Planning, Test Execution, and Test Meetings with the Business, Vendor, and Cross-Commit Teams
• Wrote/executed/archived QA Artifacts per Confidential Quality Management System (AQMS)
• Communicated QA Status/Reporting to Project Team
• Project tools - ALM, SharePoint, MS Project Plan, WebEx, and MS Office

Confidential, Minnetonka, MN

QA Analyst

Responsibilities:

• Participated on Salute Project Teams (Health Insurance) in Agile environment with on/offshore members
• Tested Pega and CareOne apps in Non/Enclave environments with Interim National Agency Check (NAC) Security Clearance
• Wrote/executed test cases, create test data, and work with on/offshore developers on defects
• Led demos during Sprints to the Business for sign-off approval
• Mentored on/offshore co-workers on Product Knowledge and QA Best Practices
• Project tools - Citrix, DEERS, SQL Server Management Studio, dbVisualizer, PLSQL Developer, Rally, SoapUI, HP ALM, SharePoint, WebEx, and MS Office

Confidential, Roseville, MN

QA Analyst

Responsibilities:

• Participated on MNSURE Projects (Curam, Connecture, and Database Management)
• Wrote/executed test plans/manual and automated test cases
• Worked with Project Teams on application workflow/design and defects
• Mentored co-workers on Product Knowledge and QA Best Practices
• VMware, JIRA, Oracle SQL Developer, VS Express 2012, SharePoint, and MS Office

UAT Manager

Confidential

Responsibilities:

• User Acceptance Testing Manager on 2 print vendor replacement projects
• Responsible for 13 work streams on 1st project and 10 work streams on 2nd project
• Managed Test Strategy, Test Resources, Test Planning, Test Execution, and Test Meetings with the Business, Vendor, and Cross-Commit Teams
• Wrote/executed/archived UAT Artifacts per Confidential Quality Management System (AQMS)
• Communicated UAT Status/Reporting to Project Teams and Executive Staff
• QC, SharePoint, MS Project Plan, WebEx, and MS Office

UAT Test Lead

Confidential

Responsibilities:

• User Acceptance Testing on Citi Loan Conversion Project using QC, Access, iSeries, AS/400, JIRA, Lotus Notes, and MS Office
• Wrote SQL queries for Access and iSeries (System I Navigator)
• Participated in test case reviews and maintained AS/400 testing libraries
• Mentored team members on Product Knowledge, UAT, and QA Best Practices

Confidential, Eden Prairie, MN

Senior SQA

Responsibilities:

• Project QA Lead on several RIS & PACS application/web projects (Cloud and SaaS) in an Agile environment
• Implemented a test case management process
• Work with the Leadership Management Team on QA standards, processes, and automation
• FDA SQA Representative for the radiology application
• Work with project teams on application workflow, design, estimates, and defects
• Wrote/executed test plans/test cases/test scripts and created test data
• Tested Client/Server, Windows, and Mobile (Apple/Android) platforms
• Mentored co-workers
• Completed the Management Development Program - University of Minnesota

Confidential, Minnetonka, MN

Senior SQA

Responsibilities:

• Project QA Lead on RIS application/web projects (Cloud and SaaS) in an Agile environment
• Work with the Leadership Management Team on QA standards and processes
• Wrote/executed test plans/test cases and created test data
• Tested Client/Server, Windows, and Mobile (Apple/Android) platforms
• Worked with Project Team on application workflow, design, estimates, and defects
• Mentored co-workers on Product Knowledge and QA Practices

Confidential, Eden Prairie, MN

QA Lead

Responsibilities:

• Built the Production Technology QA Department for photography production
• Co-managed the Production Technology QA Department for photography production
• Provided QA support for 3 Development Managers and 6 Production Labs
• Implemented QA methodology, processes, tools, and automated testing
• Maintained QA resources, system environments, testing lab (Mac and Windows), project planning, schedules, and budgets for multi-million dollar projects
• Participated on Project Teams in Agile and Iterative environments for application and e-commerce projects
• Knowledge of network and internet protocols
• Coordinated System Testing across QA divisions within the Company
• Trained contract employees on company software and processes
• Managed and built a Testing Department for multi-media products
• Created testing teams with QA contractors as needed for multi-media testing
• Prepared/managed budgets, estimates, schedules, reporting, and environments
• Project QA lead for business intelligence, data warehousing, enterprise reporting, order management, manufacture production, business systems, e-commerce, and web applications in Agile, Iterative, and Waterfall environments
• Functional/performance testing of internationalization and localization for apps and e-commerce websites
• Coordinated System Testing with outside testing firms
• Supported Usability Testing and Focus Group Research
• Worked with off-shore Testers
• Helped Client Support Department with product questions and client issues
• Published Product Technical documents for purposes
• QA’d Product Technical documents for Technical Writers
• Wrote/maintained change request documentation
• Maintained servers and desktops (Mac and Windows) for each testing cycle