PROFESSIONAL SUMMARY:

• TEN years of experience in Software Testing as Quality Assurance Analyst on Self Service and Contact Center applications.
• Experience in both Manual and automated testing.
• Experience in developing Test plans, designing Test Strategies, defining Test Cases & log defects in Quality Center, developing and maintaining automated test scripts using Mercury Interactive Test suite (Quick Test Pro), Back End Testing using AQT
• Experience in process based methodologies like Waterfall and Iterative with all phases of SDLC (Software Development Life Cycle).
• Extensive experience in creating test plans/test cases in Quality Center and mapping test cases to System Requirements.
• Experience in Agile Scrum QA methodology for the testing life cycle
• Experience with all levels of testing including Smoke Testing, Functional Testing, Integration Testing, System Testing, Regression testing, and participated in UAT.
• Extensive use of Bug tracking using Quality Center for Reporting the modification request and collecting Test Metrics in order to keep track of the test progress and test execution.
• Extensive experience in the Documentation and tracking of test results using TFS(Team Foundation Confidential
• Hands on knowledge in QA Testing tools using - SOAP UI, Selenium IDE/Web Driver
• Extensive experience on SharePoint used for file sharing
• Experience in converting requirements documents to test plans and test cases and implementing Manual Testing Process based on the test plans and test cases.
• Experience in back-end testing using SQL queries to validate the data.
• Experience in automating functional test cases to test scripts using automation tool Quick Test Professional

TECHNICAL SKILLS:

Testing Tools: Quality Center, Quick Test Pro, Load runner, Selenium IDE, JIRA, Rally and Web Driver, HP ALM v.11, Quality Center 9.0/10.0, Splunk

OS: Windows 95/98/NT/2000/XP Unix

Databases: SQL Confidential, Oracle, MS Access, DB2

Frameworks: J2EE, JUnit

Languages: Java, C, TSL, PL/SQL, VBScript, Shell Scripting

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Sr. Quality Assurance Engineer

Responsibilities:

• Experience in Targetprocess to track project stories/Cards and write test scenarios and make sure of the BA’s and product owner requirements in the Acceptance Criteria.
• Worked in KanBan methodology and team workflow.
• Experience in testing type such as White-box, Black-box, Regression test, Smoke test, Sanity test and Clear-box testing.
• Used Microsoft Azure for performance matrix, looking at logs and Confidential alerts.
• End to End testing and SQL queries experience with SQL Confidential Data Tools for Visual Studio.
• Some Automation test was in C# and JavaScript with Visual Studio Code and GitHub.
• Visual Studio team foundation tools for writing, designing, and executing test cases.
• Some experience in Azure Portal to track our team missions.
• API/Testing using Postman and Soapui for web services.
• Experience in Swagger to make changes in the Data Base and developing API Test.
• Experience in Jams Job Scheduler to automates IT tasks that businesses need to run on a regular basis and workload automation solution.
• Experience in Citrix program to enhance Citrix solutions for mobility, virtualization, networking and cloud platforms.
• Experience in Cross browser Testing and Mobile Testing using different devices
• Used SharePoint for document sharing
• Daily stand up meeting and monthly retrospective meeting. Meeting with Developers and BA’s to understand the concepts of any developments and AC.
• Meeting with other business teams such as Citrix and Carvana to make REST API test for their Websites and applications.
• Skype meetings with off shore QA’s and experience in Slack to communicate with the team and other teams by using channels.
• Used postman for API Testing
• Used salesforce exact target for testing email templates
• Using Outlook to check emails, meetings dates and check the deployment status.
• Cloud Data base and backend testing and analysis.
• Used VictorOps for on calls for production issues
• Executed E2E automation test scripts before every deployment
• Experience in CDN Testing

Environment: SQL Confidential, Salesforce, Postman, Sharpoint, Onenote, Kanban, Azure, VSTS, Agile, Rally, REST API, Jenkins, GitHub, Jarvis Framework, JAVA,XML, Splunk

Confidential, Gilbert, AZ

Sr. Quality Assurance Engineer

Responsibilities:

• Testing of new features by creating test specifications, test cases, and working closely with development and business teams.
• Reviewed and updated Requirements Traceability Matrix (RTM) that satisfy the entire required project's test conditions.
• Performed Functional Testing, Regression Testing, User Acceptance Testing (UAT), and Integration Testing using Black Box Testing methodologies.
• Performing mobile devices, Cross browser compatibility testing.
• Responsible for preparation of Test cycle/progress reports, analysis of defect metrics& implement improvement actions for next iterations.
• Following Agile 2 weeks sprint for implementing the project and leading the defect triage meeting to escalate the issues/defect.
• Involved in Defect Management, Defect Review and Defect Status Reporting.
• Writing /Managing creating test case using TFS -MTM tool.
• Identifying, logging, tracking and escalating bugs using JIRA and TFS tool
• Monitor Test Planning, Defect Report and executing the Test Cases.
• Extensively using SQL queries tool for data verification at the backend.
• Performing Web Services testing and Validated Jason request/response data using postman
• Maintained QA /Test environments and assisted in build and deploy activities.
• Involved to automate the manual teat cases to automate using selenium web driver.
• Communicated testing status to project managers, and teams who are involved.
• Providing demo for completed User stories to product owner, Qa manager for getting signoff.
• Created the user stories on Jira tool as per the business needs.
• Providing the to new hire, Jr tester.
• Involved production deployment as needed.

Environment: Selenium WebDriver, Jarvis, IntelliJ tools, TFS, Jira,MTM,MS-SQL,Postman, Agile, Rally, GitHub, Jarvis Framework, JAVA,XML, Selenium

Confidential, Chandler, AZ

Quality Assurance Engineer

Responsibilities:

• Actively participated in daily Scrum and Sprint meetings as part of CA Agile Environment.
• Worked on developing the automated framework as well as automating the test scripts using Selenium WebDriver, Jarvis, IntelliJ tools.
• Generated XML files and validated against the specification
• Actively participated in Kanban board workflow
• Performed Integration Testing, System Testing, and Regression Testing.
• Using Selenium locators like (Xpath, CSS Selectors, Fire Bug, Fire path locator) and WebDriver to test the web application.
• Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API.
• Used SPLUNK for monitoring logs and also used JSONlint validator and JSON editor to validate and edit Json file
• Performed Manual Testing to check the functionality.
• Performing REST API testing in JSON format using SOAP UI tool.
• Performing Data base Quires for Back End testing using tools like oracle SQL developer.
• Performed Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
• Implemented Page Object Model Automation (POM) framework with Java, Selenium Web Drive.
• Performed Compatibility Testing on Internet Explorer, Mozilla Firefox to verify browser Compatibility.
• Performed Functional Testing, Integration Testing, System Testing, Regression Testing, and User Acceptance tests.
• Using Mainframe we fetch the company data to Test and Validate, and also checking migrating clients data to our application data.
• Migrating Clients from Mainframe to N8 Application.
• Used Rally for raising issues, defect tracking, giving suggestion and also executing Test cases.
• Experience in using Jenkins as a Continuous Integration Confidential to configure with GitHub and Maven.
• Used GIT as code repository and Code Collaborator to manage code reviews.
• Interacted with Business Analyst and Developers to understand the application architecture and recommend testing strategy.

Environment: Selenium WebDriver, Jarvis, IntelliJ tools, Agile, Rally, REST API, Jenkins, GitHub, Jarvis Framework, JAVA,XML, Selenium, Splunk

Confidential

Quality Assurance Analyst

Responsibilities:

• Plan Test strategy, Execute Test Plans, Set Goals & Deadlines, Analyze Test Results, Generate reports using QC-ALM, manage testing according to Test Plan and mitigate risks
• Worked closely with Business Analyst, Project Manager, Lead Technical Architect and Technical Lead to understand Business Requirements and document it.
• Used QC-ALM to track requirements and tests for each cycle and attain real-time visibility into actual versus planned testing status.
• Generate change impact report and and inform business process affected and notifies team members whose tasks might be impacted using ALM
• Involved in entire life cycle of the project from evaluation of Project Scope, Development, Test, Deployment, Maintenance and Support of the system.
• Performed data manipulations in Microsoft Excel and push requirements, tests, defects, and their associated data to Microsoft Word using QC-ALM
• Identify, manage, track, and enforce defect resolution using Quality Center-ALM
• Worked on the sizing/funding of the project by analyzing the impact level on the application
• Co-ordinated with offshore to make understand on the business changes
• Involved/Created in development and design of test plans specific to various program and process of testing
• Involved in creation, execution & management of manual test cases to facilitate both positive, negative and regression testing
• Actively participated in system, integration, regression testing and adhoc testing for every new build release
• Extensively managed testing of Graphical User Interface components and conducted Functional and Regression testing for each build
• Handled E2E projects.
• Followed Agile Scrum QA methodology for the entire testing life cycle.
• Coordinated User acceptance testing (UAT) with business users.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the System requirements as well as other associated test cases.
• Involved in project related meetings (daily testers huddle meetings, weekly status meeting, and lessons learned meetings).
• Involved in review and validation of test cases

Environment: HP Quality Center-ALM 11.0, Selenium, JavaScript, MySQL, SharePoint 13, MS-Project

Confidential, Tempe, AZ

QA Analyst

Responsibilities:

• Testing of Gate Reader application using the Agile methodology
• Validating data stored / accessed from Sabre Airline System using Sabre Terminal
• Executing macros to create test data in Sabre Airline Systems
• Mapped requirements with Traceability Matrix based on Sprint list
• Involved in the review and validation of test cases
• Involved in the Documentation and tracking of test results using TFS(Team Foundation Confidential ) integration, and regression testing for every new build released
• Worked closely with Developers in resolving the issues and understanding the functionality
• Extensively tested the Graphical User Interface components and conducted Functional and Regression testing for each build.
• U se d AL M t o m ain t ain te s t c a se s and ex ecut e t es t s cenari o s, l o g de f ect s
• Used SharePoint for Project Tracking, updating test cases
• Linked Requirements with Test Cases in ‘Test Plan’ component of the Team Foundation Confidential (TFS)
• Automating testing of Web Interfaces using Selenium IDE and Web drivers
• Log and manage defects in HP ALM v.11
• Writing SQL Queries / Scripts for data validation of application event logs
• Used SharePoint for accessing project documentation and internal applications
• Developing and executing test cases using Microsoft Test Manager
• Creating and managing defects and tracking tasks using Microsoft Team Foundation Confidential
• Participating in Sprint Planning and Daily Standup meeting

Environment: SQL Confidential, SQL, ALM, Selenium web driver, SharePoint 2010, Microsoft Team Foundation

Confidential, Phoenix, AZ

QA Analyst

Responsibilities:

• Involved in the entire life cycle of the project from evaluation of Project Scope, Development, Test, Deployment, Maintenance and Support of the system.
• Analyzed Business Requirement documents, Functional specification documents to prepare Test cases based on Test Plans.
• Involved in the development and design of test plans specific to various program and process f testing.
• Involved in the creation and execution of manual test cases to facilitate both positive and negative testing
• Created and executed the test cases for various scenarios, and participated actively in system, integration, and regression testing for every new build released
• Worked closely with Developers in resolving the issues and understanding the functionality
• Extensively tested the Graphical User Interface components and conducted Functional and Regression testing for each build.
• Followed Agile Scrum QA methodology for the entire testing life cycle.
• Coordinating User acceptance testing (UAT) with business users.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the System requirements as well as other associated test cases.
• Participating in other project related meetings (daily testers huddle meetings, weekly status meeting, and lessons learned meetings).
• Attended sprint release walk thru meetings with developers.
• Mapped requirements with Traceability Matrix based on Sprint list
• Involved in the review and validation of test cases
• Involved in the Documentation and tracking of test results using TFS(Team Foundation Confidential )
• Involved in the Preparation of reports on tickets (defects) and problems that arise during testing
• Used SharePoint for Project Tracking, updating test cases
• Linked Requirements with Test Cases in ‘Test Plan’ component of the Team Foundation Confidential (TFS)
• Involved in the Tracking and retest of reported tickets using TFS

Environment: VBScript,J2EE,VB,.Net3.5/4.0,TFS2010,TTPro,Sharepoint, SQL Confidential 2008/2012, XML, TFS, Windows

Confidential, Eagan, MN

QA Analyst

Responsibilities:

• Involved in the entire life cycle of the project from evaluation of Project Scope, Development, Test, Deployment, Maintenance and Support of the system.
• Analyzed Business Requirement documents, Functional specification documents to prepare Test cases based on Test Plans.
• Involved in the creation and execution of manual test cases to facilitate both positive and negative testing
• Created and executed the test cases for various scenarios, and participated actively in system, integration, and regression testing for every new build released
• Linked Requirements with Test Cases in ‘Test Plan’ component of the Mercury Quality Center
• Created test deliverables such as Test Plan, Test Closure Report, Test Execution Report, and Defect Reports
• Used Quality Center to log and track defects and to keep track of the System Requirements
• Worked closely with Developers in resolving the issues and understanding the functionality
• Extensively tested the Graphical User Interface components and conducted Functional and Regression testing for each build.
• Followed Agile Scrum QA methodology for the entire testing life cycle.
• Coordinating User acceptance testing (UAT) with business users.
• Performed Test Script Execution by using Quick Test Pro
• Generated Automated Scripts in Quick Test pro and designed Automated Test Suited for regression testing
• Experience in creating Test Strategy/ Test Plans for web based applications
• Used AQT to connect database and executed SQL queries to verify the data in SQL Confidential database
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the System requirements as well as other associated test cases.
• Participating in other project related meetings (daily standup meetings, go no go meeting and lessons learned meetings).
• Follow Prime EPLC (Enterprise Project Development Life Cycle) Process and standards in the entire Software Development Life Cycle. EPLC provides flexibility, scalability, common terminology, templates and tools in support of the process

Environment: J2EE, HTML, JavaScript, SQL Confidential XML,AQT DB2, QTP