SUMMARY:

• Over 8 years of Professional Information Technology experience in multiple roles of Q uality Analyst/BA with leadership , Business Analysis, design, development , Manual testing , Automated Testing experience well versed with Agile and Scrum principles , Exploratory/UAT Testing, Regression Testing, Defect Management Tools, JIRA, Rally, Case Tracker etc.
• Manual Testing, UAT Testing, Exploratory Testing, Regression Testing, Functional Testing.
• Offshore /Onshore experience(UK,India,USA, Netherlands ).
• Waterfall/Agile Methodology .
• SQL Queries.
• PSM (Professional Scrum Master) and PSPO ( Professional Product Owner) Certified.
• Gathering Requirements
• Defect management using tools like - JIRA, Rally, Case Tracker.
• Very proficient in Excel
• Automated Testing using QTP, Rational Robot, Katalon Studio, Selenium.
• Stakeholder Management
• API Testing using SOAP UI
• Breaking down requirements into Test scenarios, Test Cases.
• Writing User Stories and Acceptance Criteria.
• Lead Experience including vendor management, performing peer reviews of test cases, scenarios etc, status report management etc.
• Close interaction with client and various teams like operations, sales and giving presentations to them regarding the application.
• Soft Skills - Great attention to detail and good presentation and interpersonal skills
• Release Management

EXPERIENCE:

Confidential

Quality Analyst

Responsibilities:

• Started as a position of Quality Analyst moving towards role of Product Owner.
• Only Quality Analyst with 5 Developers and responsible for overall quality of the application.
• Started as the first Quality Analyst in the team (Self Starter) and set up the various testing techniques, processes and documentation.
• Analysis, Design and Testing of Customer Tolls Application of Ordering and Toll Product Management in B2B transportation.
• Manual Testing, Exploratory Testing, User Acceptance Testing..
• Test Documentation in JIRA - Test Cases, Test Execution, Test Result Documentation.
• Actively participating in Agile Ceremonies - Sprint Planning, Backlog Grooming, Retrospective, Daily Standup.
• Working closely with Product Owners to refine the User Stories.
• Conducting DEMO sessions for the stakeholders at the end of the Sprint.
• Analyzing the user/client reported production defects and replicating it in test environment.
• Acting as a liaison between business and IT Team.
• Making flow diagrams using Visio and helping the Product Owners in their design.
• First point of contact for any support issues from the Business.
• Root Cause Analysis and Troubleshooting.
• Defect management and tracking in JIRA and Rally..
• Actively involved with the Operations and Finance Department to reconci ling the actual customer invoices
• Actively assisting as the Operations Analyst for Production Data for the Operations Department..
• Good Knowledge of Excel and working with flat files and csv formats.
• Working closely with various departments in the organization - Sales, Customer Support, Operations etc.
• Working knowledge of Oracle DB and writing SQL Queries.
• Started to automate the regression suite using tool - Katalon Studio.

Confidential

Quality Assurance Analyst

Responsibilities:

• Analysing the current structure of 2 brands.
• Test Cases, Test Execution, Test Result Documentation using JIRA.
• Writing requirements for the 2 brands integration based on the current existing systems.
• Raising defects to ensure quality standards are met.
• Delegated Product Owner.
• Well versed with Scrum Methodologies - Estimations, Planning, and Retrospectives etc.
• Assisting Product Owner to Prioritize tasks.
• Checking the interdependencies between other teams and liaising with them.
• Release Manager of the Project.
• Regression suite using Selenium Web Driver.
• API Testing SOAP using SOAPUI/Fiddler.
• Reporting and keeping a track of Bugs using JIRA.
• Also acted as the Scrum Master for the team for quite some time.
• Reproducing the issues for developers.
• Root cause analysis and post mortem of bugs.

Confidential, Los Angeles, CA

Quality Assurance Analyst

Responsibilities:

• As a QA, I was responsible to work closely with the Business Analysts in gathering requirements and writing detailed test scenarios
• Actively involved in testing and analyzing CR (Change Requests) which were a part of the particular build.
• Actively participated in sessions with the developers to gather more information about the particular change.
• Worked on different applications like Daybreak, Leasepak, Salesforce and CRM to test different CR.
• Actively involved in writing SQL to verify the results from Backend.
• Also involved in checking the credit rating of the customers via different credit rating agencies of US viz Experian, Transunion and Equifax.

Confidential, Gresham, OR

Sr Quality Assurance Analyst

Responsibilities:

• As a Sr. QA I am responsible to work closely with the Business Analysts in gathering requirements and writing detailed test scenarios
• Actively involved in decomposing highly complex requirements into small pieces and writing test scenarios followed by test cases
• Presented test cases and test scenarios to the Business Analysts and the Project Leads in Review Sessions and get the sign-offs.
• Analyzed business requirements and use cases to estimate effort generate schedule for the test effort.
• Coordinate between multiple cross functional and the project management team
• Involved in weekly and monthly Status Report meetings with Project Leads and Business Sponsor s and senior members of the project
• Loading the test cases to QC (Quality Centre).
• Automation using QTP Descriptive Programming and Object spy.

Confidential

Senior Business Associate

Responsibilities:

• Analyzing the Business Specification Document for DMA Swaps.
• Attending meetings / calls with onsite Business Analyst and developers to discuss the requirement and technical documents.
• Conducting Knowledge sharing sessions & resolving queries raised during the session
• Conducted review sessions for initial and final versions Test scenarios, Test cases, Test data setup with Business Analysts.
• Validated test results of test cases executed by Team before reviewing with Business Analysts
• Testing the end to end flow of swaps through an ETT Stack (Electronic Trading Technology) i.e. point where client places the order to the time it reaches the exchange. Responsible for testing of various ETT stack components like - Fix Router (FR), XFM, AXP (Algorithmic processor), SORT, OM and MA through the UNIX commands.
• Testing the integration of the orders flowing through ETT Stack to different applications like - FM (Flow Manager, S1, and Unity etc.)
• Validated hot fixes and Production Support tickets with a quick turnaround time
• Involved in the preparation of design/ develop strategic test plans .
• Analyzed the Business Requirement Document (BRD), functional requirement Document and prepared System Test Plan and test cases.
• Worked on UNIX commands
• Worked on one independent release for DMA Swaps for Korea Market..
• Entering any issues in the Issues Tracking Log, meeting with development team to explain the issue(s), by using defect tracking tool- JIRA and assisting with the resolution.
• Preparation of design/ develop strategic test plans
• Taking Status Calls for the team with the client and managing a team.
• Reviewing the tasks of the team members. Peer Review
• Reviewing the Status Reports, assigning tasks among team members and responsible for overall deliverable for the project.
• Analyzing business requirements and use cases to estimate effort generate schedule for the test effort.
• Analyze the Business Requirement Document (BRD), functional requirement Document and prepare System Test Plan.
• Conducted daily status report meetings with the testing team to ensure proper delivery of the assignment.
• Involved in weekly and monthly Status Report meetings with Project Leads and Business Sponsor s and senior members of the project
• Ability to monitor/measure the testing progress, Data Analysis, Generate (graphs, chart, and tables) and present detailed and summarized status reports to project team