SUMMARY:

• Over 10 years of QA experience in all phases of the life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting
• 10+ years of diverse experience in Information Technology with emphasis on Quality Assurance Testing, Manual Testing, System, Functional and Integration Testing of Web and Client/Server applications
• Hands - on testing experience on a browser, Web Application, client/server application in Agile and Waterfall development cycles.
• Provide effective solutions in the areas of Agile Test Project Management, Team Leadership, and Vendor Relations.
• Good knowledge of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) in multiple industries. Understanding of Quality standards, Test Management, Project Management, and Agile development processes.
• Experience in staging, deploying and configuring Software on a test environment with test data
• Ability to install software releases, and, provide diagnostic support by analyzing logs, DB checks, checking configuration files
• Develop use cases, user interface specifications, and user requirement specification documents.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Test Lead

Responsibilities:

• Working as a QA Analyst/Lead at Confidential a government agency.
• Managing multiple projects Tableau, Crossroads, ServiceNow, MATS, CARS and ARGIS at the same time
• Prioritizing work project based on each project timeline and project impact.
• Testing Engineering Operation Data ingestion from Data Mart and Datalake using broadcomm data manager there by shortening test cycle.
• Identifying and escalating risks analysis on projects and working with the team for mitigation.
• Reviewing test artifacts to document how the project is meeting quality and compliance standards.
• Creating test plan and test cases capturing positive and negative test scenarios of the application under test.
• Conducting verification activities during SIT and UAT.
• Performing required test approach verifications based on the system under test.
• Identifying, documenting and reporting bugs and interpretability flaws and issues of in house and proprietary software applications.

Confidential, Austin, TX

Software QA

Responsibilities:

• Executing and updating Java-based API test automation scripts created by the SMS team which involves the follows:
• Involve in validation of customers and vendor data integration with User Stories defined
• Validate the enrollment and authentication for new subscribers with credit and non-credit monitoring alerts and reports
• Testing the management of existing subscriber and subscription with upgrade and downgrade of monitoring products
• Verify the integration of SMS for sending alerts and reports based on multiple clients specification
• Testing the configuration of E-mails and Triggers templates for Clients
• Utilized Jira for test management and defect logging
• Validate Configuration of a child/minor Subscriber enrollment with SSN Trace and CyberAgent alerts
• Configuring promo codes and Coupon code in enrollment with output in XML POST
• Develop Test Cases and test execution for Subscriber migration from external sources into SMS.
• Manually validated Web-Based Functional & developed Regression Test cases.
• Working in the Agile development process in Linux and Windows-based development environments.
• Performing required test approach verifications based on the system under test using TFS
• Executing SQL queries for backend configuration, validation of subscriber subscription, and billing information
• Collaboration with Product Managers, Development team, Offshore teams, and QA team members

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Software Development of a large child support enforcement System.
• Part of the team tasked to work with the automation team to create selenium automation test design specification framework to meet application concepts and company processes.
• Ensured test cases provide comprehensive coverage of business functionality
• Created test cases that can easily be automated using test tools.
• Provided support and guidance to test execution staff.
• Provided training and knowledge transfer of the test creation process and procedures to QAG QA staff
• Participated in Requirement review, Designed, developed and maintained manual test cases for the child support T2 development initiative.
• Test sampling the application for UAT approval and acceptance.
• Coordinated with different testing groups to meet testing deadlines.

Confidential

Contractor Lead QA Engineer

Responsibilities:

• Interacted with Business Analysts and Developers
• Analyzed Requirements. Participated in design reviews.
• Planned, documented test cases and tested application developed in agile and waterfall environment
• Participated actively in scrum meetings and timeline reviews.
• Gathered requirement and timeline traceability matrix to management to ensure project feasibility and visibility. Also, to show test coverage requirement vs test scripts
• Performed database testing such as data integrity, the accuracy of stored data, data type, data size, data security, and database performance

Confidential, Austin, TX

QA Engineer

Responsibilities:

• QA base product of retail Point POS applications on multiple platforms configured for multiple customers
• Tested product on multiple mobile applications, fixed hardware, handheld IOS, Windows devices and scanning tools to ensure clients application works correctly on all devices
• Hardware and devices configuration and parameterized to mimic multiple clients storefront accuracy
• Configured and maintained an updated QA test environment on multiple mobile devices, fixed devices, handheld, and POS devices to ensure valid defects are found
• Tested and certified new client-side hardware and drivers for compatibility and usability
• Developed detailed test cases and SQL queries that were reusable and can be executed by any member of the team
• Tested and certified new versions of OS and hardware builds on Windows and Mac, software packages security & productivity tools for end-user workstations
• Worked with Global QA teams both Local and offshore spanning different cities and countries which increased productivities and communication and reduced meeting time
• Used Linux file and directory commands to test server’s logs, view and update server information
• Troubleshoot application defects by checking the server and application logs using Linux commands to view logs detail

Confidential, Austin, TX

QA Engineer

Responsibilities:

• Worked on several Electronic health records initiatives and project Including Crimson Continuum of Care, Workday Global Implementation, Physician Management, Enterprise Reporting, and CDI application
• Used Rally software for Iteration and Project Management which helped to streamline the company agile methodology
• Maintained and updates QA test environment on Windows servers for continuous testing and keeping environment updated to ensure valid defects are found and reported on time.
• Utilized Zephir for test case repository and Jira for test management
• Responsible for updating and deploying test servers, created the database table schema and updated table columns for Salesforce application for managing CCC application users.
• Web Services API tests to ensure application functions and features works and behave as required.
• Wrote and executed backend SQL queries to validate Possible Dx trigger and API test results.
• Created testable and manageable backend and front-end test cases in preparation for future test

Confidential, Austin, TX

Senior QA Test Engineer

Responsibilities:

• Test Engineer, responsible for testing Confidential ’s websites releases and enhancements, as well as other applications that integrate with Confidential ’s Websites.
• Lead the Sitewide migration project of users, accounts, and licenses from an old platform to .net. 3rd party and internal testing effort for the launch of our new ConnectMail product powered by Jigsaw, News Alerts product powered by ilantern. End to end and Integration testing of Confidential & Confidential Ecommerce application. Lead the testing efforts on Leadbuilder upgrade to new Websphere servers.
• Lead the testing effort of the Care user tool. Tool Use to manage groups, users and accounts information of thousands of accounts and millions of users.
• Lead the team in the successful testing effort of transition to the new page tagging and reporting system provided by Omniture.
• Executed and Maintained Selenuin automated regression test scripts
• Acted as the subject matter expert on SSL testing and IP/Referring URL authentication testing.

Confidential, Round Rock, TX

Lead Test Analyst

Responsibilities:

• Hired as Test Lead for Project Portfolio Management (Clarity), Implemented to replace Project Office (Converted from PO to Clarity) and other applications development through all phases of SDLC (Inception through stabilization. (Project Portfolio Management (Clarity) PPM Phase I and Phase II, Global Ethics, Ombudsman, EHS, Direct Giving, Blogs Migration and Upgrades, HR Tactical, Remedy, Kronos/Concur and Phoenix application using agile test methodology)
• Reviewed, analyzed, updated and approved Business Requirement Documentation (BRD), Software Requirements Specification (SRS)/and Technical Design Document/Technical Specification.
• Worked with management to coordinate QA schedules, milestones, quality guidelines, and to identify task assignments and potential risks.
• Wrote test plan, test specifications, prepared and created test schedule and give estimations for all test deliverables which led to the team meeting deadline on projects.
• Wrote test cases and test scripts, identified test data and maintained all testing documentation and artifacts.
• Performed user training on testing tools/Application, walkthrough for team and business partners.
• Created, executed, maintained and managed a full regression test scenario utilizing Test Director/Quality Center, thereby reduced DIT, SIT and UAT test time-line.
• Performed end-user training for the UAT Testers and global Test analyst on AUT and Test Tools.

Confidential, Austin, TX

IT Quality Assurance Analyst

Responsibilities:

• Hired as Team Lead to lead the testing effort for Homedepot Websphere Commerce Replatforming Migration project and SOSI - Siebel call center project
• Provided guidance and expertise to the test team in all phases testing, providing Home Depot with substantial cost savings.
• Ensured that application data are validated to ensure that the business requirements are satisfied. The re-platforming project improved site customer experience and increased company sales.
• Engaged in the testing effort for the Call Center Expansion project, which is the deployment of a failover call center
• Engaged in the test effort for the Wireless Work Order project, which is the integration of BlackBerry device with Dispatch Direct vendor application to efficiently manage Home Depot work orders.
• Coordinated the testing effort of all the call center, Special Order and Services organization Core Development.

Confidential, Austin, TX

Lead QA Analyst

Responsibilities:

• Software Tester in IT Software Test Group, responsible for performing a quality test on Confidential ’s Intranet and online applications.

Confidential, Austin, TX

Senior Quality Assurance Analyst

Responsibilities:

• Converted from access HR to People Soft HR Application (Access HR/HHSC) - Confidential .
• Extensively worked on Implementation, Upgrade, Conversion, Fit-gap analysis and Testing of PeopleSoft applications
• Benefits, Time & Labor and Self-Service modules) and FSCM modules like General Ledger, Account Payables, Account Receivables, Billing, Projects, Expenses, and Online in-house-built integrated web-based applications