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Quality Assurance Analyst Resume

NY

SUMMARY:

  • Experienced Software Quality Engineer with advanced expertise in Functional, Automated & Mobile testing in various methodologies like Agile/Scrum & Iterative.
  • I’m currently available for new opportunity where I can contribute to the success of project utilizing my QA expertise
  • Experienced in Test Case design using best practice for Manual , Mobile , Automation & Backend Testing
  • Proficient in using Test & Defect management tools - HP QC / ALM , Jira , TestRail and TM4J
  • Well versed and practiced in SQA test processes, various development methodologies and best practices
  • Expert in providing supports for HP Quality Center ( QC / ALM ) and project administering & customizing
  • Adept in working at fast paced SDLC environments such as Agile / Scrum , DevOps and CI / CD
  • Expert in analyzing various project documentations & requirements like User Stories to create Test Cases
  • Skilled in Creating test artifacts - Test Plans , Test Cases , Test Suites , RTM and Test Reports
  • Represented Test team and communicated for project needs to both technical and business stakeholders
  • Hands-on experience in automation process, Regression & Test Automation using HP QTP / UFT
  • Expert in developing test artifacts by analyzing PP , BRD & User Stories - Test Plans , Cases & Scripts
  • Strong in performing Manual , Automation , Mobile and User Acceptance Testing ( UAT )
  • Experience in working at fast paced environments - Agile / Scrum , DevOps and CI / CD environments
  • Expert in writing SQL queries for performing Backend Testing and validation - Oracle & MySQL
  • Well versed in team productivity & communication tools - SharePoint , Slack , Skype , Jira , Wiki
  • Good understanding of wireless data networking technologies - 3G , 4G , GSM , GPRS , LTE , EDGE
  • Expert in researching complex scenarios & problems to provide solutions for testing need for the team
  • Effective in communicating with teams across different geo-locations - onsite , near site and offshore
  • Ethical in adapting corporate and company policies & procedures, compliance and audit requirement

TECHNICAL & COMPUTER SKILLS:

Operating Systems: Windows 10/7, Linux/UNIX, Mainframe, Apple/MacOS, Android, iOS

Programming Languages: HTML, CSS, JavaScript, Angular, Java, VBScript, Python, Groovy, AJAX, .Net, SQL

Data Base & Networks: Oracle, SQL Developer, Toad, MySQL, DB2, JDBC, SQL, PL/SQL, SSH, HTTP/HTTPs, FTP/SFTP

QA/Testing Tools: HP ALM/QC, HP UFT/QTP, LoadRunner, Jira,TestRailTestComplete, TM4J, Sauce Labs, SoapUI

Cross - browser Testing: BrowserStack, Internet Explorer (IE), Firefox, Opera, Safari, Google Chrome

Other Tools: MS Office, SharePoint, Visio, MS Project, Slack, Skype, SnagIT, Snipping Tool, XML Spy, Putty, FileZilla

PROFESSIONAL EXPERIENCE:

Quality Assurance Analyst

Confidential, NY

Responsibilities:

  • Reviewed Business requirements documents & technical design Diagram to create Manual Test Cases
  • Extracted clear, concise & verifiable requirements from documentation for developing Test Cases & Scripts
  • Created & updated Test Plans and Test Cases for web-based applications - Capital Allocation & Our Brands
  • Logged, tracked and managed defects in HP QC / ALM & Jira during Sprint Release and Builds
  • Led effort to define Bug Life Cycle (BLC) in Agile environment using Jira TestRail , TM4J
  • Created and maintained Requirement Traceability Matrix to track requirements coverage through testing
  • Performed Smoke , SIT , Regression , & End to End Testing of Corporate Responsibility & Our Brands
  • Developed Automated Test Scripts for Regression runs for Calvin Klein, Tommy Hilfiger, Heritage Brands
  • Independently identified obstacles and determined solutions throughout STLC and development lifecycle
  • Created custom fields in Defect module for creating new defects as needed by the project for better logging
  • Acted as an HP ALM / QC Administrator for creating and administering projects and supporting project users
  • Maintained various QA artifacts - Test Plans, Test Cases, Test Scripts and Test Reports
  • Scheduled Automated Test execution for - Calvin Klein, Tommy Hilfiger & Heritage Brands modules
  • Introduced best practices for logging Defects in HP ALM to make defects better readable
  • Created automation scripts for Our Brands using HP QTP/UFT using DP , Actions & user defined functions
  • Executed Ad-Hoc and End to End Mobile Test Cases on various mobile devices on Sauce Labs cloud
  • Created & maintained Automation Scripts in HP UFT for Functional & Regression test of Confidential Investors
  • Logged issues by writing clear and concise summaries and detailed descriptions using HP ALM and Jira
  • Performed Mobile Testing on Our Brands App modules - Calvin Klein, Tommy Hilfiger and Heritage Brands

Software Test Analyst

Confidential, NJ

Responsibilities:

  • Worked with PM, PO/BA & other stakeholder and used Project Charter & BRD to develop Test Plans
  • Developed Functional Test Cases to perform System & Smoke testing for MYHEALTHeNEWS
  • Administered HP ALM task with Workflow customization, Custom Defect fields and project setup
  • Performed Functional , Ad-Hoc , SIT , Regression , and UAT for Book an Appointment & Patient Portal
  • Worked closely with BAs and SMEs throughout the phases of SDLC to identify test scenarios
  • Developed Mobile Test Case using Test Data to increase coverage for HealthViews Mobile App
  • Participated in Walkthroughs and KT sessions and shared QA processes and standards, and best practices
  • Executed Usability, E2E and UAT Test Cases for HealthViews and Book an Appointment Mobile App
  • Communicated issues through HP ALM, Jira and in Triage meeting to assigned developers
  • Performed BAT and Manual Regression Testing at various stages of SDLC for Interactive Tools Calculators
  • Updated & maintained Regression Suite continuously by adding Test Cases for new feature in each Sprint
  • Created & executed SQL queries for Oracle DB to perform End to End Testing - BILL PAY - PATIENTCO
  • Created test scripts out of manual test cases in HP QTP for adding to Regression Test suite
  • Performed Functional, Smoke, Regression, UAT and System Testing for Patient Portal
  • Liaised between QA and BA/Dev team to understand requirement and AUT functionalities for testing needs
  • Used HP QC/ALM for defining & maintaining requirements coverage, writing and executing Test Cases
  • Developed comprehensive Test Cases and Suites for Confidential Physician Directory
  • Performed User Acceptance Testing ( UAT ) alongside business on AUT prior to Release
  • Communicated with offshore QA team members to ensure deliverables are completed in time

Functional Tester

Confidential, RI

Responsibilities:

  • Reviewed Use Cases, User Stories and other requirement documents at SharePoint to create Test Plan
  • Analyzed Epics and User Stories to create Test Cases & Test Scripts for Functional and E2E testing
  • Executed Test Cases for Cross - browser Testing using multiple VMs with different browsers & OSs
  • Prioritized issues based on business impact and project needs in consultation with BAs , PM and Dev team
  • Validated backend by executing SQL queries for business transactions of Easy Refil & CVS caremark
  • Analyzed REST web services called by the application for data integrity and business rules
  • Performed Requirements analysis to create Mobile Test Cases for CVS caremark Mobile app
  • Worked with project stakeholders to understand project requirements and test deliverables
  • Performed Smoke, Ad-Hoc, Regression and User Acceptance Testing (UAT) for Health Resources
  • Provided support during and after production/Go-live and ran Regression Suite as per project need
  • Created Test Data by running SQL queries against DB to increase test coverage for AUT
  • Automated Regression Suite for various module of minute clinic against multiple OSs and client systems
  • Selected Manual Test Cases for automation by applying best practice and automation testing process
  • Collaborate with developers & project team members to reproduce and resolve Defects in a timely fashion
  • Created Defect Status reports for communication with team for the purpose of expedited resolution
  • Cleared requirement gaps for offshore team by means of review meetings and application walkthroughs

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