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Sr. Qa Analyst Resume

Jersey City, NJ

PROFESSIONAL SUMMARY:

  • Over 7 years of experience in Information Technology as a QA Analyst
  • Well - versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
  • Strong hands on experience in testing Web-based and Client-Server applications on different environments in WINDOWS and UNIX
  • Good expertise in Insurance, Banking, Financial, Investment Banks, Mortgage, Banking & Health Care and Retail business domains.
  • Hand on experience in preparing Test plan, Test cases, Test Scenario and Test Data
  • Well versed with Various Testing Stages/Levels/Phases, Testing Types, Testing Techniques and Quality Work Products.
  • Designed, Developed and Implemented Test Strategies, Test Designs and Traceability Matrix
  • Experience in review of Requirements document, Design documentation and Functional specification
  • Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
  • Insurance experience includes Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance for Commercial Property Casualty, Group and Life Insurance Systems, Health Insurance, Auto Insurance Home Owner Insurance and Crop Insurance.
  • Experience in performing Positive, Negative, Boundary, Functional, GUI, Database, Integration, System, Regression, Exploratory, Security, Cross-Browser and User Acceptance Tests
  • Exposure to automation testing tool QTP/UFT
  • Hands-on experience in Rational team Concert (RTC)
  • Experience in Web service testing using SOAP UI.
  • Good Knowledge in QA Administration setting up HP Quality Center/ALM
  • Experience in executing SQL queries in order to view successful transactions of data and for validating data
  • Good Exposure to Agile, Iterative, Waterfall and Test Driven methodologies

PROFESSIONAL EXPERIENCE:

Sr. QA Analyst

Confidential - Jersey City, NJ

Responsibilities:

  • Created and maintained operational certification test plan, test scripts and test sets.
  • Established testing strategy and plans.
  • Coordinated the creation of test scripts and test sets for all phases of testing.
  • Ensured test cases are traceable and cover all requirements.
  • Oversee the execution of all testing, providing direction to all participants.
  • Conducted Functional, Regression, System integration, Back End, System testing, Cross browser and Web Service/Web Methods testing.
  • Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
  • Involved in Project Planning, Requirement Review, Defect Triage and Swing Calls.
  • Created and maintained Cross browser library for Cross browser testing.
  • Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
  • Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
  • Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
  • Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like perfecto mobile and Simulators like: Android SDK, IPhone SDK.
  • Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
  • Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
  • Tracked defects using ALM/Quality Center.
  • Interacted with the developers to report and using ALM/Quality Center.
  • Communicated status to Program Manager for multiple projects.
  • Participated in the identifying and reporting of risks and mitigation plans.
  • Create final test report for the operational certification.
  • Hands on experience as QC Admin both server and client side.
  • Ensured QA methodologies are followed for all phases.
  • Ensured all requirements are met, through population of a trace matrix.
  • Ran test execution war room calls, which includes monitoring of the test execution progress, defect resolution, issue management.
  • Create status reports showing test execution progress, defect metrics.
  • Train and Mentor users/testers on process and tools.
  • Few moths of hands on experience in creating site watch monitors using Site Scope (HP/Mercury Product).

Environment: s: HP ALM/Quality Center, SOAP UI, UFT/QTP, RFT, Clear Quest, Toad, SQL Navigator, MS Suite, SOAP Client, In house application to test Web services, Windows 95/98/2000/NT/XP/MAC, UNIX, Linux and MS-DOS, HTML, Emulator, perfecto mobile, MS Excel, VB Script, ALM/Quality Center, iOS, Android, Apple, Blackberry

Quality Assurance Analyst

Confidential - Costa Mesa, CA

Responsibilities:

  • Using Agile Methodology.
  • Reviewed existing test cases and adding additional and complex test scenarios based on the application functionalities.
  • Performing various types of testing like black box, functional, regression, back end testing.
  • Generating defect reports using JIRA.
  • Using TFS application and excel for writing test cases
  • Participating in project scoping, sprint planning meetings with business intent owners and IT team.
  • Using Applause MBM (Mobile Beta Management) for mobile release testing.
  • Working on Android and IOS operating systems.
  • Testing AAA native app ACE by using actual mobile devices.
  • Reporting project updates to higher management at staff meetings.
  • Integrated SOAP UI automation scripts in continuous integration environment.
  • Performed Web services testing between and third party applications using SOAP UI.
  • Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
  • Involve in monthly retrospective meetings.
  • Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
  • Helped the System test lead in developing the Test Plan and Testing Strategy for ETL/BI
  • Written complex SQL queries for validating the transformation rules for ETL Jobs.
  • Conducting defect meetings with development and testing team.
  • Using guidewire for claim's testing.
  • Using chrome emulator for mobile web testing.
  • Reporting testing results to the project team on daily basis.
  • Using Slack and Trello tool for communication and release related notes
  • Using pivotal tracker for reading requirements, stories and reporting bugs related to the project.
  • Using SharePoint for documenting the bugs and updating QA weekly testing reports.

Sr. QA Analyst/Mobile Tester

Confidential -Madison, WI

Responsibilities:

  • Wrote detailed test cases and plans for Policy Center Implementation for Personal Lines of business.
  • Developed and executed formal test plans to ensure the delivery of quality software applications.
  • Documented to ensure operational and future maintenance capability and provided user training and interface for new and modified programs and/or systems.
  • Wrote test cases for mobile and desktop functional testing.
  • Wrote test cases for Policy Center Personal Lines
  • Complex test scenarios were designed for iOS, Android and WP7 according to each OS
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc
  • Executed automated test cases in UFT/QTP through ALM/Quality Center and reported defects in Serena Team track.
  • Created automation scripts in UFT/QTP and made a suite of scripts when needed.
  • Used ICS to verify Losses for quotes on Claims side.
  • Testing the application for different scenarios which will stop the user from continuing the application. Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
  • Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
  • Tested all the ETL process that were developed to fetch the data from various feeds into the data Warehouse.
  • Written SQL scripts for validating the data loaded by the ETL processes.
  • Extensively used ETL methodology for testing and supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using Informatica
  • Experience in testing Business Intelligence reports generated by various BI Tools like Cognos and Business Objects
  • Used Rally to complete my tasks and burn the hours.
  • Used Jira to create defect and close them.
  • Uploaded all work and test cases with screen shots to SharePoint.
  • Used DDCR to enroll customers into My Account.
  • Help new BA's understand our application and Coverages for Advance system.
  • Help co-workers and other team members with their work to understand what is going on and to deliver the best application we can.
  • Worked in multi projects. (Policy Center Personal Line, Under Writing Team, Rating Team, Amfam.com)
  • Validated the accord UI forms and applications.
  • Used Snipping Tool to take screen shots and attaching them into Jira.
  • Used Policy Center to verify the data that we enter on Amfam.com is displaying correctly on Policy Center and verify all the error codes.

Environment: / tools: QTP, POS, HP Unified Functional Testing (UFT/ QTP ), Hp ALM ALM/Quality Center 11.00, J2EE, Power Point, MS Project, ALM/Quality Center, SQL, E-commerce, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

QA Analyst / ETL Tester

Confidential - Neenah, WI

Responsibilities:

  • Wrote detailed test cases and plans for Policy Center Implementation for Personal Lines of business.
  • Developed and executed formal test plans to ensure the delivery of quality software applications.
  • Documented to ensure operational and future maintenance capability and provided user training and interface for new and modified programs and/or systems.
  • Created projects and sprints in QC ALM 11.0 as per the requirement from business users.
  • Verified the rectified bugs by testing the application manually and executing the scripts.
  • Responsible for migration of data from legacy systems such as PAS, PCA, EAS, and AS400 to Guidewire and made sure they conformed and got converted per requirements.
  • Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
  • Accumulated system requirements from Workmen's Compensation and Life and Annuity groups through surveys and interviews
  • Automated scripts created for execution of large number of policies using the concept of parameterization.
  • Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
  • Involved in testing both SOAP, REST services using RestAssured, and tested both XML and JSON formats.
  • Analyse and gather data logs on defects using Android studio and AWS cloud data
  • Perform testing Native and Web App testing on Mobile, Android, iOS devices
  • Created a single huge shared object repository for all the different modules by using the Object Repository Manager.
  • Used SQL queries to access the corresponding databases.
  • Provided support for legacy systems; Mainframe and AS400.
  • Managed test case development and execution.
  • Created reserve parameters for new claims and designed roles and permissions for the users.
  • Ran batch jobs as and when required like workflow batches, financial escalations in CC, commission payable, invoice, invoice due, disbursement, auto disbursement, new payment, and workflow.
  • Verified producer payments by running the batch job producer payments.
  • Verified lockbox and E-lockbox payments made from billing center.
  • Documented and communicated problems found during test on tracking tool system.
  • Reported QA team status to executives.
  • Implemented iterative testing methodologies.

Environment: NET, SQL, Agile Methodology, MTM, TFS, Internet Explorer 8.x, Oracle, Quality Center, Power Point, MS Project, SQL, Windows, UNIX, IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Sr. Test Analyst / SDET

Confidential - Cincinnati, OH

Responsibilities:

  • Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
  • Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Requested different versions of iOS, Android and Blackberry mobile devices
  • Worked with java based applications and C++ simultaneously: iOS and Android
  • Gathered requirements for the listed options Risk management system, specifically for index options Risk management spreadsheet. Defined requirements for product control and Risk management end of day feeds.
  • Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
  • Worked with business users through acceptance testing of all investment product data including all Basel-related reference data, market data, as well as related market risk and credit risk
  • Proficient knowledgebase and related concepts regarding Credit Risk and Market Risk across all investment products
  • Determination of both credit Risk and market risk
  • Document requirements for new loan application for the Commercial Lending division
  • Responsible for testing the mortgage and home loan origination system. Exported Manual test cases into ALM/Quality Center and maintained the same in the Test Plan module.
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
  • Perform Integration Testing with third party vendors for Banking applications (Loans /Mortgages)
  • Performed software web testing for multi-family lending group commercial loan origination packages.
  • Publishing the application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, .net, ALM/Quality Center, Quick Test Pro, HTML, UNIX, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

QA Analyst

Confidential, NH

Responsibilities:

  • Worked in automation effort for the Guidewire Policy Center and Billing Center customization and implementation of services in different states.
  • Tested SOA based service with Policy Center for Business Agility and Operational Focus spanning across various lines of business.
  • Wrote and executed test cases for functional, component, integration, system, smoke, sanity, and usability testing across various environments and tiers.
  • Attended training for LISA 5.0.22 test tool for development of UI test scripts, and then extended work in performing web service, functional, and performance testing using LISA.
  • Worked on different types of test steps like web services, JDBC in LISA. Worked on different types of assertions like XML, database in LISA for better performance and stress testing.
  • Involved in proposing and accommodating the change requests into current test plan.
  • Parameterized the scripts to run using varying form data, generalized the scripts using regular expression, and handled unexpected errors using exception handing.
  • Involved in validation using scripts and SQL queries to verify the integrity of the database.
  • Involved in processing the web service calls using the ITKO LISA web services testing.
  • Enhanced data-driven testing by supporting external functions and continuous reporting.
  • Performed requirements review, created performance test cases, and delivered performance inputs such as data and scenarios to core performance testing team.
  • Ran the performance tests in the simulator server environment and collected the results in coordinator server environment.
  • Used JIRA for the test defect management and generated reports for the traceability.
  • Generated and presented the QA status, defect count, defect status, and defect density reports in the daily and weekly test meetings.
  • Conducted and involved in weekly and monthly walkthroughs and inspection meetings to verify the status and quality of the testing effort and the project as a whole.

Environment: Guidewire Studio, ITKO LISA, JIRA, Unix, VBScript, Unix Shell Script, JSP, CSS, Apache, SQL, Oracle10, DB2, Java6.0, JavaScript, Eclipse, Netbeans, Policy Center Studio, Billing Center, HTML DOM.

QA Analyst

Confidential, PA

Responsibilities:

  • Worked with team members on the development of the test plan and test cases based on business requirements and required documents.
  • Maintained QA lab standards and documentation review and assisted in establishing and maintaining best practices for QA.
  • Analyzed requirements and critical areas of the application to set up and execute baseline tests.
  • Performed manual testing of the website to determine ease of usability of the website.
  • Generated and implemented templates for test plan, test cases, test scripts, gap analysis, test defect log, test case checklist, etc.
  • Conducted functionality testing and regression testing during various phases of the development.
  • Involved in UAT for different lines of commercial business like business owners property, workers compensation, commercial auto, and CPP.
  • Involved in daily stand up meetings based on AGILE methodology.
  • Validated the accord UI forms and applications.
  • Retrieved the policy XML's from Phoenix and Portal and compared for the changes involved.
  • Worked on all web services involved in commercial insurances like GEOCODE, QAS, EXPERIAN, ISO, PENTON, NCCI, PEGA, etc.
  • Used beyond compare and XML notepad to compare the XML.
  • Used data views to retrieve BOM XML, SS XML, client reports, and quote audits.
  • Performed UAT testing by comparing the rate generation between the rating engine and portal.
  • Verified all the optional endorsements were carried over into the rating engine when tasks were accepted.
  • Verified all the business edits with PEGA.
  • Verified tasks were created for the underwriter and accepted or rejected.
  • Performed change control testing by logging the change control log and verified the changes synced in production support, production, and the rating engine.
  • Tested during version control of the rating engine for eliminated forms and added forms and any new classes as needed.
  • Worked and maintained the coded UI regression test suite.
  • Designed detailed test cases with multiple iterations and transformed the passed test cases to coded UI test cases.

Environment: VS2010, TFS, MTM, XML Notepad, Beyond Compare, SQL Server Management Studio 2008, ImageRight, Data Views, Phoenix Parser, XML, BOM, IIS, Biztalk Translation, Accord UI, SOAP UI, WCF, C#.

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