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Systems Analyst Resume

Atlanta, GA

SUMMARY:

  • Experience as Analyst with 10+ years in System Analysis and Quality Assurance (QA).
  • Experience and knowledge of Healthcare, Telecom, HR & Financial domains.
  • Experience in business and technical requirements and design sessions.
  • Experience in requirement gathering and creation of user stories based on business requirements.
  • Extensive work in Software Development Life Cycle (SDLC) and Agile methodology.
  • Developed test plans and test cases and executed them for quality product releases using Rally, HP Quality Center and JIRA
  • Expertise in Functional testing, End to End Testing, Ad - hoc Testing, System Integration Testing and System Testing
  • Executed Automated Testing using JMeter, QTP and LISA tools
  • Created defects for observed deviances from the expected outcomes and prepared test reports in Rally, HP Quality Center, Test Director, Rational ClearQuest and BugZilla. Used SOAP UI and POSTMAN for testing web services.
  • Involved in full cycle testing in Windows and Unix environments.
  • Familiar with Mocha Framework and Selenium.
  • Knowledge of UNIX commands and programming during network and database interaction.
  • Extensive knowledge and experience working on projects involving offshore delivery model
  • Excellent interpersonal, communication and problem-solving skills.

WORK EXPERIENCE:

Confidential, Atlanta, GA

Systems Analyst

Responsibilities:

  • Participate in design discussion with Architects, and Business owners for Finance team for gathering the functional and non-functional requirements
  • Analyze and prepare Impact Assessment documents based on the business requirements shared in BER for xECM and OpenText teams
  • Discuss with PO /Architect and understand the priorities of the business requirement
  • Preparation and execution of Regression test suite scenarios
  • Provide the analysis and data mappings after assessment of system impact for xECM, OpenText and MW development teams
  • Creation of user stories based on business requirements.
  • Functional Grooming the team during Sprint Planning and maintain the team’s backlog.
  • Requirement walkthrough and Clarifications sessions for testing team on the requirement
  • Participate and co-ordinate xECM Defect triage call; xECM team meetings; Team Sync up;
  • Triage and analyze the Production support issues as part of xECM DevOps team

Environment: & Tools: MS Visio, MS office, Sharepoint, Rally, Confluence, XML, JSON, Javascript, SOAP UI, POSTMAN; JIRA;AglieCraft;Qtest

Confidential

Responsibilities:

  • Participate in design discussion with Architect and Business owners for Wholesale Legacy Partner Enhancements for gathering the requirements
  • Analyze and prepare Impact Assessment documents based on the business requirements shared in BER for Wholesale legacy team
  • Provide the Feasibility report after assessment of System impact for both Legacy and Genesis components to the project team
  • Creation of user stories based on business requirements.
  • Discuss with PO /Architect and understand the ACC priorities and discuss the same with team members who are working on ACC Sunset user stories
  • Functional Grooming the team during Sprint Planning and maintain the team’s backlog.
  • Requirement walkthrough and Clarifications sessions for testing team on partner enhancements
  • Taking part in Feasibility Meetings and Partner Enhancements DCE /IoT meetings and Wholesale Legacy Meeting
  • Participate and co-ordinate ACC Sunset DTA Status, NC co-ordination call; Wholesale Pipeline Sync up; Wholesale Legacy weekly Sync up and ACC Sunset Migration Weekly Meeting
  • Extensively take part in JAD sessions and design discussions to analyze the system requirements for EBS team and derive the user story for the development of the functionality
  • Drive the Sprint planning for the EBS team with creation of user stories based on the design discussions
  • Analyze and document the AS IS and TO-BE for EBS-Legacy services
  • Facilitate and participate in sprint reviews, daily scrum, backlog grooming, and sprint planning meetings.
  • Preparation of Functional Specifications Document
  • Groom the team during Sprint Planning and maintain the team’s backlog.
  • Encourage collaboration between the development team and product owner

Confidential

SDET

Responsibilities:

  • Preparation of Test Strategy document, Test plan, TCERs and test reports as a SDET
  • Preparation and execution of Regression test suite scenarios
  • Execution of JMeter Scripts as a SDET
  • Represent the team in SDET meetings and defect management triage meetings.

Environment: & Tools: MS Visio, MS office, Sharepoint, Rally, JMeter, Confluence, XML, JSON, Javascript, POSTMAN

Confidential, Lowell, MA

Systems & QA Analyst

Responsibilities:

  • Extensively take part in JAD sessions and design discussions to analyze the system requirements for ThinkSpace-Palo Alto project and derive the user story for the development of the functionality
  • Drive the Sprint planning for the Palo Alto- Vimoc team with creation of user stories based on the design discussions
  • Analyze and document the AS IS and TO-BE situation for ThinkSpace
  • Perform System integration testing and End to End testing
  • Author Test Plan and Test cases of Palo Alto project
  • Created user stories and acceptance criteria from requirements that were gathered
  • Good understanding of Smart Cities functionality flow that involves Adapters, Filters and Aggregators
  • Work closely with business users and development teams during test case design, execution and for the defect resolution
  • Participate in sprint reviews, daily scrum, backlog grooming, and sprint planning meetings.
  • Extensively use JIRA to perform the varied functions that involve mapping the Functional requirements, developing test cases and logging and tracking the bugs
  • Experience using POSTMAN
  • Perform backend validation in Base and Roll up tables extracted from Cassandra database
  • Familiar with Mocha Framework and Selenium

Environment: &Tools: XMLJSON, JIRA, POSTMAN,Confluence,MESOS,MOCHA, Selenium, Cassandra

Confidential, Atlanta, GA

QA Analyst/Test Lead

Responsibilities:

  • Participated in business requirements and JAD sessions
  • Authored and developed and implemented the overall strategy and test plan for both manual and automated testing by extracting the user stories from Sequence flow diagrams
  • Performed Manual testing, Automation Testing, System integration testing, End to End testing, Regression testing, and Black box testing
  • Developed and executed automation scripts through CA LISA
  • Extensively use of web services testing through SOAP UI and POSTMAN
  • Worked closely with business users, SAs and development teams during test case design and execution and for the defect resolution
  • Extensively used HP Quality Center ALM 12.5 to perform the varied functions that involve mapping the Functional requirements, developing test cases and logging and tracking the bugs
  • Performed backend validations in SQL developer, TOAD and Oracle using SQL queries
  • Acted as a liaison for the team for identification, set up and creation of test data for all the test scenarios
  • Participated in daily defect triage calls, reported defect status and managed defect assignments of the team
  • Participated in offshore handover calls and published daily status on test execution
  • Active participation as a war room coordinator in defect resolution among teams

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, JavaScript, SOAP UI, POSTMAN, CA LISA, Accurev, Confidential SQL Server, Oracle, TOAD, Confidential Windows 7, Confidential SharePoint

Confidential, Sparks, MD

QA Analyst

Responsibilities:

  • Involved in the End to End testing of the entire flow
  • Authored and executed Test cases
  • Interacted with analysts, Subject Matter Experts, and developers in discussing requirements, for any discrepancies found during the execution of test cases.
  • Performed backend validations in SQL developer, TOAD and Oracle using SQL queries
  • Participated in Daily Scrum Stand up Meeting, Team Review Meetings, and daily Syntel status meeting.

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, Confidential SQL Server, Confidential Windows 7, Confidential SharePoint

Confidential, Woodland Hills, CA

Quality Analyst/System Analyst

Responsibilities:

  • Participated in the requirement gathering and gap analysis raised for the proposed changes with Business System Analysts.
  • Reviewed business requirements, functional specifications and use cases of the Web based process flows for different use case scenarios, product offerings and related features - for clarity and understanding of the tool and test scenarios involved.
  • Authored test cases based on the test plan for .Net Upgrade module that comprised of six iterations.
  • Analyzed web based application and processes and performed Black box and end-to-end manual testing as a member of Development Application Integration Testing team ( DevAIT)
  • Involved in shake out and checking the stability of the build on the various environments available on the project.
  • Developed and tracked defects in HP Quality Center ALM.
  • Involved in the validation of fixed defects opened by other QA teams.
  • Followed up with the development team to verify bug fixes and update bug status. Participated on defect life lines with development teams for troubleshooting.
  • Interacted with analysts and developers in discussing requirements, design for bug resolution found during shake out and DevAIT testing.
  • Participated in Daily Triage Meeting, Team Review Meetings, .Net Defect Assignment, .Net Touch Point and Sticky Points meetings for each iteration.

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, Confidential SQL Server, Confidential Windows 7, Confidential SharePoint

Confidential, Seattle, WA

Windows Azure support and QA

Responsibilities:

  • Participated in Manual and Automated testing of client server and web applications
  • Performed Automation testing using LISA and Quick Test Pro tools
  • Experienced in working closely with business users, systems analysts and development teams to map requirements and functional design to test scenarios and develop test cases
  • Experienced in installing and maintaining multiple websites on IIS servers
  • Possess a good understanding and work experience of SQL and Windows Azure concepts (Fabric, Blades, Storage, Queues and Blob)
  • Extensively participated in triaging and monitoring Azure health
  • Documented the quality assurance progress apart of Azure RMA
  • Good working experience in HP Quality center and MS TFS
  • Active participation in defect resolution and defect life lines with the development teams for trouble shooting
  • Exhibited excellent interpersonal, communication and problem solving skills
  • Exposure to SOAP UI and POSTMAN with good knowledge XML and HTML languages
  • Performed backend validation in SQL developer, TOAD and Oracle using SQL queries written.
  • Involved in smoke testing and checking the stability of the build on the various environments available on the project.
  • Checked for the Database Integrity using the SQL Queries.

Environment: & Tools: HP Quality Center, HP Quick Test Pro, SOAP UI, UNIX, Confidential SharePoint, Oracle, Confidential SQL Server

Confidential, Seattle, WA

Quality Analyst & Offshore Coordinator

Responsibilities:

  • Coordinated with Confidential Oracle PeopleSoft implementation onsite and offshore team in India for completion of bug fixing and release testing activities.
  • Actively involved in the gap analysis for the “ReviewWeb” performance management application with program manager and BA.
  • Coordinated with Confidential program manager and drive testing of custom Oracle PeopleSoft HR performance management application ‘ReviewWeb’.
  • Authored and executed test cases for PeopleSoft HR module and customized application ‘Review Web’ using HP Quality Center.
  • Used HP Quality Center for logging, prioritizing and reporting defects.
  • Provided UAT support for the Oracle PeopleSoft interfaces and batch jobs.
  • Collaborated with Confidential business users on requirements clarification and development of test scenarios for the ERP Testing.
  • Wrote SQL queries in Toad to access the data from the database tables and crosscheck the results.
  • Interacted with analysts and developers in discussing requirements, design for bug resolution found during testing.

Environment: & Tools: Oracle PeopleSoft HRMS, HP Quality Center, Confidential SQL Server

Confidential, Franklin, TN

QA Tester

Responsibilities:

  • Reviewed the business requirements and the use cases with business system analysts.
  • Prepared Test Plan and Test Cases in HP Quality Center based on the FSD
  • Performed manual - black box testing, regression testing and system integration testing.
  • Followed up with the development team to verify bug fixes and update bug status.
  • Worked with the developers analyzing the bugs and fixing the defects.

Environment: & Tools: Java, HP Quality Center, Confidential SQL Server

Confidential

Quality Analyst

Responsibilities:

  • Analyzed business requirements, system specifications and developed appropriate test cases.
  • Performed Functionality testing that involved Activation (add a line to an existing customer vs new customer), Deactivation, Modification (number change, sim change etc), Upgrade or downgrade (rateplan change), Number porting (import/out port), etc.
  • Executed SQL-queries/procedures for database and backend testing.
  • Reported bugs, if any and regular status to client and various other stakeholders involved.

Environment: & Tools: Java, JavaScript, C#.Net, Oracle, Confidential SQL Server, Sybase, Test Director

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