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Lead Sr. Qa Engineer Resume

Carrollton, TX

SUMMARY:

Self - motivated, competent, innovative thinker looking to obtain a position in IT where my skill set and high degree of competence can be used toward bettering your organization. Possess a demonstrated ability to produce results in a fast paced and multi-team environment. Gladly embracing new opportunities that present a challenge and allows for growth and development. Possess great interpersonal skills.

RELEVANT TOOLS:

Mercury (Winn Runner, Test Director, Quality Center, Quick Test Pro 9.5) Toad (SQL), Serena Dimensions, Microsoft Office, Microsoft Outlook, Microsoft Visio, Java, Access, JIRA, Share Point, Documentum, SQL Server Management Studio, Microsoft Visual Studio 2008 (TFS), UFT, Caliber, Soap UI, HP, Oracle, PL/SQL developer, Apache, GitHub, Selenium IDE/Webdriver, Rally, Jason, Basecamp, Fiddler

WORK EXPERIENCE:

Confidential, Carrollton, Tx

Lead Sr. QA Engineer

Responsibilities:

  • Led a team of 6 testers and 3 team leads both overseas and at corporate in the agile release effort of the RMO, DigEx, HMS, FinOps project.
  • Groomed Jr. QA’ers into becoming team leads
  • Assisted and taught new team members how to test with in an Agile slcd methodology.
  • Assisted the development team, business analyst, program management and the business in requirements gathering for the scope of each release phase
  • Reviewed Project Quality reports for each project daily.
  • Set up reports for the VP's to view the projects progress.
  • Managed team capacity per project.
  • Conducted mobile testing on ios and android.
  • Trained new members on Grow Pricing, HMS and CRS main systems.
  • Tested the following applications: (Hotel Industry Software)Grow Revenue, Grow Pricing, HMS, and CRS.
  • Lead Functional, and Automation testing efforts for RMO project.

Confidential, Carrollton, Tx

Lead Sr. QA Engineer

Responsibilities:

  • Led a team of 6 testers both overseas and at corporate in the release effort of the RMO project.
  • Assisted and taught new team members how to test with in an Agile slcd methodology.
  • Assisted the development team, business analyst, program management and the business in requirements gathering for the scope of each release phase
  • Created Project Quality reports for each sprint daily.
  • Set up reports for the VP's to view the projects progress.
  • Managed team capacity per project.
  • Conducted mobile testing on ios and android.
  • Trained new members on Grow Pricing, HMS and CRS main systems.
  • Tested the following applications (Hotel Industry Software)Grow Revenue, Grow Pricing, HMS, and CRS.
  • Lead Functional, Performance, and Automation testing efforts for RMO project.

Confidential, Carrollton, Tx

Lead Sr. QA Engineer

Responsibilities:

  • Led offshore team of 3 in functional testing of Cascade (mortgage software).
  • Managed the d Confidential migration project from old software to Cascade.
  • Conducted BPO and Home Channel testing.
  • Created test plans and test strategies.
  • Helped to establish standardized testing processes and procedures.
  • Conducted daily QA team meetings for offshore team.
  • Created daily and weekly reports on QA status.

Confidential, Monroe, LA

Lead Sr. QA Engineer

Responsibilities:

  • Managed automated and manual regression test team for CSM, BE and iRep business web applications.
  • Lead efforts and created strategies to condense automated and manual regression test cases using QTP/UFT automation test tools.
  • Assisted the development team, business analyst, program management and the business in requirements gathering for the scope of each release phase.
  • Created standards and guidelines for testers to follow in regards to creating manual test cases.
  • Lead weekly team meetings and assigned projects.
  • Created standards and guidelines for testers to follow in regards selecting manual test cases that should be added to the current manual regression suite.
  • Lead testing efforts for the continuous releases of CSM, BE and iRep applications.
  • Used both Agile and Waterfall to develop software development methodologies.
  • Assisted in writing QTP test scripts when needed using vbscript.

Confidential, Monroe, LA

Lead Sr. QA Engineer

Responsibilities:

  • Lead the development of test plans and test cases for MEAT and OMG application on a team of 5.
  • Used both Agile and Waterfall to develop software development methodologies.
  • Created acceptance criteria and conducted system demos for UAT before testing. Also walked the UAT team thru testing process strategies.
  • Set up testing efforts to include integration testing of all other connected software applications. This test effort lasted for multiple years.
  • Assisted the development team, business analyst, program management and the business in requirements gathering for the scope of each release phase.
  • Reported QA teams status on a daily basis.
  • Lead weekly team meetings and assigned projects
  • Trained and managed SQA team members.
  • Developed reporting standards and managed reporting of key SQA metrics and test project status.
  • Created automated test scripts using Selenium and Selenium IDE Webdriver.

Confidential, New Orleans, LA

QA Manager/Sr. Lead QA Engineer

Responsibilities:

  • Led efforts to develop, document, implement and manage SQA test strategies and procedures to provide effective methodology and practice standards.
  • Managed a team of 10 (including offshore) on all iSeats web applications on an agile development methodology.
  • Created and maintained automation framework and test scripts using. Selenium/IDE Webdriver for all web applications.
  • Led my team to insure complete testing coverage and requirements traceability through the creation, implementation and enhancement of comprehensive test plans, test cases, test steps and test automation.
  • Trained and managed SQA team members.
  • Lead weekly team meetings and assigned projects
  • Developed reporting standards and managed reporting of key SQA metrics and test project status.
  • Participated in release activities to validate successful deployment of software into production systems.
  • Use troubleshooting skills to assist in root cause analysis of production issues.
  • Coordinated QA daily SCRUMs.
  • Managed change control processes such as build promotions to QA, Stage, and Production environments.
  • Managed the day-to-day activities of operational and technical testing staff.
  • Ensures established team and individual goals are met on time, on budget, and within defined scope and quality.
  • Serves as client liaison to assist in defining requirements and developing user acceptance testing documentation.
  • Edits and reviews requirements, test deliverables, and test results with senior management. Compiles and delivers daily status progress reports in standard formats.

Confidential, Baton Rouge, LA

Lead Sr.QA Engineer

Responsibilities:

  • Led a team of 8 testers on Amedisys’s 2 yr. long health care conversion project on an agile development life cycle.
  • Developed and executed a system of software quality assurance testing standards for my team which included a step by step break down of the QA process from beginning to the end of the SLCD.
  • Lead weekly team meetings and assigned projects.
  • Led efforts in designing test plans, and test cases with for upcoming software releases of POC, AMS, and FBS (all of which were web based applications).
  • Preformed test execution on POC, AMS, and FBS.
  • Documented defects and communicated with development on retesting efforts.
  • Preformed back end in testing for POC.
  • Created regression test scenarios for both POC and AMS.
  • Worked with the business to develop and UAT test system requirements.

Confidential, New Orleans, LA

Senior IT Analyst

Responsibilities:

  • Designed test plans, and test cases with Mercury/Test Director for upcoming software releases of Treasury Optimizer and Cash Star.
  • Created automated regression test scripts using Quick Test Pro 9.5.
  • Documented defects and system requirements in Mercury Quality Center.
  • Prepared d Confidential and test cases for the performance testing of Treasury Optimizer.
  • Preformed back end in testing for BAI2.
  • Drilled down on regression scenarios to make regression testing more efficient.

Confidential, Baton Rouge, LA

Senior IT Analyst

Responsibilities:

  • Created automated test scripts for the Business Engineering Testing group's Facets environment validation using Quick Test Pro 9.5.
  • Set up demos and presentations to the team on using Mercury 9.0 and Quick Test Pro 9.5.
  • Preformed automated validation for upgrades in 32 environments.
  • Used Mercury Quality Center to track and maintain test plans, test requirements, and test scripts.
  • Broke down general regression test into step by step processing and set up a regression suite in Quality Center.

Confidential, Fairfax, VA

Lead Sr. Quality Assurance Engineer/Jira Admin

Responsibilities:

  • Lead QA Tester on a team of three working in concert with Software Designers as part of highly focused and talented team to complete testing and release of the Louisiana Road Home Grant Issuing software.
  • Developed and executed a system of software quality assurance testing standards for my team which included a step by step break down of the QA process from beginning to the end of the SLCD.
  • Set up demos and presentations to the team on using Mercury 9.0 and Quick Test Pro 9.0.
  • Jira Administrator (Issue tracking software).
  • Preformed testing and productions support of Sharepoint and Documentum.
  • Preformed automated validation for upgrades in several environments.
  • Trained users and developed user documentation on eGrants, ADS, and SSRP web-based software programs.
  • Used Mercury Quality Center to develop, track and maintain test plans, test requirements, and test scripts.
  • Trained all IT personnel and members of UAT on Mercury Quality Center.
  • Documented defects and system patches with in Mercury Quality Center.
  • Conducted defects meeting with the vendor to prioritize and escalate critical software issues prior to implementation.
  • Used Mercury Quality Center to pull testing status reports and defects reports.
  • Lead Requirement gathering efforts for eGrants Release 7.0.
  • Joined the Grants IT Homeowner Applications team which involved taking on testing and direct user support functions.

Confidential, Monroe, LA

Jr. Software Quality Assurance Analyst/Issue Analyst

Responsibilities:

  • Served as a tester during Confidential ’s crossover from its Legacy billing system to Amdocs Ensemble billing system. Performed daily testing on CSM code fixes, tax updates, and new price plans. Also tested applications that connect to Ensemble including Advantex, COLE, VOIP, iREP of the Ensemble Billing System through use of manual and automated testing tools. Conducted VOIP portal testing from end to end from requirements gathering, to creating test documents.
  • Led and managed testing for several Ensemble functionality change request projects for Ensemble’s conversion multi-year long conversion project.
  • Communicated with the business partners to create effective test scenarios for Ensemble.
  • Involved in requirements gathering for business change requests.
  • Designed test plans, and test cases with Mercury/Test Director for upcoming software releases of Ensemble.
  • Preformed regularly scheduled automated regression testing before new releases using Mercury Test Director.
  • Tested Ensemble and VOIP web application changes, and enhancements before implementation to a live production environment.
  • Maintaining the Issue Analyst role and my QA teammates on the issue analyzing process for Ensemble.
  • Responsible for testing new price plans for Ensemble.
  • Managed the test planning and testing for Confidential ’s VOIP Portal project.
  • Prepared weekly QA scorecards for upper management.
  • Investigated all submitted Ensemble issues with an emphasis on withdrawing issues that were duplicates, issues, and issues that could not be replicated.
  • Communicated between both Amdocs developers and business partners on issues.
  • Analyzed the priority assigned to issues and downgraded them accordingly.
  • Conducted a daily issue meeting with developers from all design parts involved.
  • Notified the business on withdrawn, closed, or downgraded issues.
  • Notified developers of due or past due issues, upcoming point releases and code cut off deadlines.

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