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Quality Assurance Analyst Resume



  • Experienced Software Quality Engineer with hands - on expertise performing Manual, Mobile, and Automation Testing with practical experience throughout the phases of Software Development Life Cycle (SDLC), STLC, and fast-paced development environments.
  • I’m currently seeking opportunities to best apply my years of experience and expertise.
  • Expert in creating Test Plans, Test Case & Test Scripts for Web-based and Mobile products
  • Well-versed with performing Manual, Mobile & Automation Testing throughout the phases of SDLC
  • Skilled using and administering HP ALM and Jira for various projects with best practices
  • Experience with test & defect management tools such as HP QC/ALM, TestRail, Jira
  • Competent in creating and executing Test Plans in Agile/Scrum methodology for numerous projects
  • Possess deep understanding of SDLC, Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC)
  • Able to embrace to work alone or in team environments in Agile/Scrum, and meet deadlines with quality
  • Hands-on experience with performing Backend Testing by writing SQL queries against Oracle and DB2
  • Skilled in developing Automation Scripts to increase automation coverage using HP UFT/QTP
  • Actively build and maintain relationships with key business and IT teams in achieving quality goals
  • Hands-on experience on Mobile technologies - Android, iOS, iPhone, CDMA, GSM, LTE, 4G
  • Proven ability to manage and prioritize parallel projects in intensive environments with onsite/offshore teams
  • Advocate of QA best practices for Manual, Automated & Mobile Testing, and defect management
  • Familiar with code, build and release management tools - GitHub and BitBucket
  • Competent with testing EDI files, XML files, JSON, API, Payment Processing & Backend validation
  • Ability to work closely with onsite/offshore team members in throughout the entire SDLC
  • Excellent verbal and written communication skills and the ability to clearly articulate issues and reports


Operating Systems: Windows 7/8/10, UNIX, Linux, macOS, Android, iOS

Language/Database: HTML, CSS, JavaScript, VBScript, XML, Java, SQL, J2EE, C++, PHP, Ruby, Swift, Oracle 11g, DB2, Firebase, Firestore, TOAD, SQL Developer

Cross-browser Testing: BrowserStack, Chrome, Firefox, Safari, UC Browser, Edge, IE, Opera

QA/Testing Tools: HP QTP/UFT, HP QC/ALM, Jira, TestRail, Rally

Mobile Testing: iOS, Android, Tablets, CDMA, GSM, LTE, 3G, 4G, PerfectoMobile

Microsoft & Other Tools: MS Word, Excel, Visio, SharePoint, PowerPoint, Project, Slack, WebEX, MeasureIt, SnagIT, Marvel, Adobe XD



Confidential, MN


  • Actively worked with project and development team to define and review User Stories and Use Cases
  • Created Test Cases and Test Scripts by analyzing available Design Documents and UI
  • Created and maintained test environments for Mobile Testing on Confidential App and MayoLINK
  • Proactively reported issues with best practices in HP ALM/QC and followed throughout BLC till closure
  • Assured proper test coverage for MayoACCESS & MayoLINK Functional & Regression Testing
  • Reviewed requirement documents to create MayoLINK Test Plan and maintained throughout releases
  • Coordinated with Business and Beta Users for UAT execution and proper defect triage management
  • Participated in Defect Triage Meetings and tracked incidents for root cause analysis with Developers
  • Created Regression Suite for RaA and scheduled overnight run from Driver Script using HP UFT/QTP
  • Designed and executed MayoACCESS and Confidential App Test Cases from HP ALM
  • Prepared test data by querying against Oracle DB and setup in Excel for Automation Regression Runs
  • Created detailed & comprehensive Test Plans and Test Cases based on Confidential App User Stories
  • Performed User Acceptance Testing (UAT) on Confidential App during UAT Week
  • Created numerous Functions for Test Automation & maintained in global function library within HP UFT
  • Proactively analyzed bug reports & assured proper test coverage for MayoACCESS and MayoLINK projects
  • Reported issues using HP ALM/QC with clear & concise summaries, steps to reproduce and env details
  • Worked closely with offshore team in building & maintaining Automation Framework for MayoLINK


Confidential, NC


  • Participated in Requirements Walkthrough Meetings, architecture and Knowledge Transfer (KT) sessions
  • Worked closely with onsite and offshore Agile teams to assure test deliverables and proper coverage
  • Wrote E2E and UAT Test Cases from Use Cases & User Stories in HP ALM/QC for Rebate Center
  • Developed Confidential ’s Zone & Rebate Center Test Plans and maintained against Releases
  • Evaluated and enhanced existing automated test scripts & procedures using HP QTP/ALM
  • Performed Cross-browser Testing using Sauce Labs on Confidential ’s Zone & Rebate Center online portal
  • Logged issues in HP ALM/QC accurately with best practices and following established reporting process
  • Represented QA team at Daily Scrums and updated on test progress, regression status and defects
  • Performed administrative tasks at HP ALM/QC for numerous projects across organizations
  • Developed Manual Tests for Confidential ’s Zone and converted to Test Scripts in HP UFT using VBScript
  • Verified fixes and ran Regression Test Suite against iOS and Android devices to verify stability of builds
  • Performed Mobile Testing and User Acceptance Testing (UAT) for MyLowe’s
  • Worked closely with Devs and SMEs to understand UML diagrams to write Mobile Test Cases
  • Supported many Sprints and releases in very dynamic Agile/Scrum environment with onsite/offshore teams
  • Performed E2E/System Testing of MyLowe’s and reported test results to management


Confidential, NJ & MD


  • Reviewed Use Cases & CTP in Agile/Scrum environment to create Test Plans & Test Cases
  • Worked in cross functional & offshore teams on numerous projects and maintained excellent communications
  • Supported onsite and offshore Developers with verifying production fixes on weekends and after office hours
  • Created Automation Test Scripts using HP UFT/QTP & VBScript from Test Case repository
  • Studied CTP and wireframes to design Test Cases to rigorously test business flows and dependencies
  • Attended Daily Scrum Meetings & provided updates on regression progress and follow ups
  • Performed Backend Testing using TOAD for data retrieval and validation of OOC
  • Pro-actively reached to BAs on understanding on acceptance criteria for all User Stories
  • Ensured all test deliverables are of high quality and on time, and presentable during Daily Scrums
  • Reported and tracked all software issues discovered within HP ALM/QC and worked with Devs for solutions
  • Modified and created Test Cases to support web based and mobile applications using BrowserStack
  • Created Test Scripts using HP UFT/QTP & VBScript language for Wholeplanet Foundations online
  • Worked closely with Devs, PM and SMEs on functional requirements to develop Regression Test Suites
  • Performed SIT Testing across various systems - Payments, Emails, 2FA, Order Management, Refunds
  • Worked with Dev and SME team to build Regression Suite for Manage Coupons

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