SUMMARY:

• Over 13+ years of Professional Experience as Senior Quality Engineering focused on innovation and enhancement of digital customer experience.
• Management strategist in quality & test advocacy, capacity and resource planning Extensive domain knowledge in IOS, Android, Web and ATM applications, Agile & Waterfall methodologies and standards.
• Currently Test Managing and testing the QE scrum teams in onsite and offshore on the Web based & Mobile applications for the Cards and Bank functionality.
• Driving force in defining and guiding teams through complex QA strategies.
• Garnered success in partnering with Business, Product owners, Development, Technical Product managers including internal and third party vendors on multiple prestigious programs.
• Work closely with Product owners and development groups in understanding the business need, user stories, design and development phase.
• Responsible in testing on the complex functionality and support scrum teams in creating the test data.
• Report the defects accurately with Development and TPM during validation and track in defect tools like ALM, RTC and Jira. Arrange the defect calls impacting cross functionality teams.
• Responsible in creating Test artifacts such as Test plan creation, Test scripts developing and Requirement traceability for every sprint activity.
• Responsible in making sure the test scripts are all automated and executed through Sprint and regression time.
• Responsible in taking up the Technical Program Management activities during TPM absence.
• Responsible in supporting teams and validating in FUT and production implementation.
• Responsible in maintain and creating the test scripts in BDD format and develop automated scripts for regression testing, debug and enhance the scripts, run scripts using APPIUM, Java, Selenium WebDriver.
• Utilized existing framework using Page Object Model (POM) pattern in Java, Selenium WebDriver, TestNG & apache Poi for developing scripts and execution.
• Integrating various version control tools, build tool which is Bit Bucket and deployment methodologies (scripting) into Jenkins to run the job and also scheduling the job.
• Experience in working with version control systems like GIT and used Source code management client tools like GitBash.
• Responsible in creating Test artifacts such as Test plan creation, Test scripts developing, Requirement traceability for every sprint activity.
• Responsible in pre - auditing Test artifacts for several teams before it is released for auditing team.
• Team player with an excellent interpersonal, verbal and written communications skills, and ability to work well with a diverse team as well as ability to work independently.
• Extensive experience in managing projects with multiple vendors as well as in offshore and onsite execution model.
• Experience testing ADA for IOS, Android and Web based applications.
• Work with Vendor team on Applause testing (Live app testing with real time customers).
• Responsible as delegate for my manager in approving the Planview and CMP requests.
• Expertise in Risk Analysis, Project estimation, resource management and facilitating FUT with business sponsors.

TECHNICAL SKILLS:

Testing Tools: ALM/Quality Center, IBS Mainframe system, Jira, APPIUM, Bit Bucket, Jenkins, BDD, Selenium, Postman

Languages: C/C++, JavaScript, HTML, XML, COBOL

Operating systems/Servers: UNIX (HP-UX,IBM RS/6000-AIX,Solaris), Linux, MS Windows

Database: MS SQL server

PROFESSIONAL EXPERIENCE:

Testing Analyst

Confidential, Irving, TX

Responsibilities:

• SME in Managing and testing the Mobile and Internet Applications in Agile environment.
• Leading QE scrum teams in Agile model and work with Development Manager and dev Leads in providing the analysis for the features to be modernized in to Angular.
• Work with Development team members, TPM, QE testers in analyzing the features in legacy code and create the stories required for the release.
• Review Pseudo code along with developers to understand and work with testers in creating the test scenarios.
• Lead the Fintech project first time launch for Citibank Mobile for external users with NextGen architecture for IOS app and Android with Microservices.
• Leading and Testing for multiple Digital scrum teams such as Login Auth, Dashboard, Citi profiles, IOS Container, Android Container, Help Center for IOS and Android.
• Co-ordinate with Release Regression team to consume the changes for the individual scrums for the module that I own and provide on the features.
• Utilized existing framework using Page Object Model (POM) pattern in Java, Selenium WebDriver, TestNG & apache Poi for developing scripts and execution.
• Responsible in making sure the test scripts are all automated and executed through Sprint and regression time.
• Responsible in running daily sanity through Automation with different apps pointing to different environments.
• Experience in working with version control systems like GIT and used Source code management client tools like GitBash.
• Attend the Grooming and work with Product owners on any clarifications of the stories and address for critical issues or challenges encountered.
• Co-ordinate with multiple teams on the project status and send the daily status report.
• Participating in scrum activities like proper planning to prioritize the user stories and guide the QE team.
• Working with Technical Development team and Business on the critical issues on resolving within time period before it goes in production.
• Responsible in creating Test artifacts like Test plan, Test exit report with of Test Scripts matrix aligned with Requirements for auditing check outs.
• Responsible for the identification and/or implementation of testing process improvements and the analysis of automation in testing availability and validity for specific new projects for a better quality product.
• Work with Vendor team on Applause testing (Live app testing with real time customers) and list out the issues and execute if it’s replicable in lower environment and address the fix availability dates Applause and management teams.
• Responsible testing in SOAP UI, Lisa tool on needed basis if there is environment downtime or data conditioning.
• Manage team in efficient way (in onsite-offshore Model) and handle multiple tasks involving in multiple projects and releases with clear planning and time management. Flexible to take additional responsibility and do help other projects/groups when required
• Flexible in taking up the responsible to support projects to other LOB (Retail teams) during testing phase.
• Responsible to support project across all phases from Agile SIT / UAT to production and then doing reason for the cause after the project release for issues.
• Supported Development teams in performing Unit testing for the highly visible projects like Email to the customer inbox from ATM, COPS, Anti-skimmer project, Dodd Frank Compliance/Legal project, EMV Chip card, Thank You cards, Remote Key Loading (RKL) project and so on.

Confidential, Dayton, OH

Responsibilities:

• Responsible for creating and executing Test plans.
• Responsible in performing the sanity testing, regression testing and system testing.
• Responsible for executing the Hardware faults test cases on ATM machines.
• Performed the installation on ATM machines of various Clients
• Performed acceptance and regression testing on several builds of the application
• Worked with development team to ensure that the testing issues are resolved
• Reported the issues from the test to the concerned team with detailed analysis
• Involved in the maintenance of the Bug tracking and reporting system.

Environment: ATM, Windows, MKS IM and SIE, HTML, JavaScript, VB Script, Embedded Objects, Cascading Style Sheets, XML, TCP/IP, SNMP.

Confidential, Dayton, OH

QA Analyst

Responsibilities:

• Developed and assisted in the implementation of the project (SDLC) Software Development Lifecycle throughout the organization processes included Planning, Design, testing and Construction, phases.
• Responsible for creating test plans and executing the test cases manually.
• Executed the test cases and identified any problems or errors in IAL Test Harness.
• Responsible for status update to the management
• Involved in sanity testing
• Executed test cases using the Silk tool for Regression testing for every release
• Worked with the development team to ensure that the testing issues are resolved
• Involved in the maintenance of the Bug tracking and reporting system
• Involved in Validation and Verification
• Executed black box test plans against requirements
• Performed acceptance and regression testing on several builds of the application
• Reported the issues from the test to the concerned team with detailed analysis

Environment: C++, UNIX, IAL Test Harness, XML, Web Applications, Mainframe, XML, TSO on SYSW, J2EE, Web sphere, UNIX, W98, W2k on Dell PCs with modems and network connection.