SUMMARY:

• A highly qualified Senior QA Analyst with expertise in POPM having over 8 years of diverse experience in Information Technology with an emphasis on Software Quality Assurance in IT industry. Leverages expert knowledge of cutting - edge technologies to deliver bespoke solutions tailored towards specific business requirements. An extremely confident communicator capable of achieving synergies between technical and non-technical functions to facilitate the successful delivery of corporate-wide projects. A supportive and effective leader of cross-functional teams who thrives in dynamic and fast paced working environments.
• Diverse over 8+ years of experience in Information Technology spanning projects with an emphasis on Software Quality Assurance, Business Analyst performing and leading manual and Automated Testing of standalone, Main Frame, client/server and web applications and Deal with Business teams to collect Requirements
• Extensive experience to work with developers/Business stake holders, both independently and in a team environment to improve testing methods/strategies; also shown promise and operational expertise as an efficient Team Leader
• Expertise in analyzing system and functional specifications used cases, Business Requirements and business rules to prepare Test Plans and design Test Cases
• Experience in processes like TTD (Test driven development) and BDD (Behavior-Driven Development)
• Conduct end-to-end impact analysis, design reviews, test case reviews to ensure that the business vision, goals and requirements are met
• Strong knowledge on ETL and BI processes
• Experience in Leading test specialist team, Offshore and On Site, mentor them throughout the software testing life cycle in Classic and Agile methodologies
• Experience in testing Pega, Main Frame, Client-Server and Web-Based Applications
• Experience to build & modify SQL queries to facilitate the need of process
• Extensive knowledge on Change Management and Gap analysis
• Experienced in version controlling by using different tools like SharePoint/Jira/Confluence
• Active partner in CMMi implementation of level 2 and level 3
• Experience to perform development on applications that works on android platforms
• Work extensively with Scrum Master/RTE to make the test strategies in each PI Planning
• Excellent understanding of Software Development Life Cycle (SDLC) models
• Extensive knowledge of different kinds of testing like Back-End Testing, Positive/Negative Testing, Black box Testing, Configuration Testing, Data Driven Testing, User Acceptance Testing (UAT), Unit Testing, Integration Testing, System Testing and Regression Testing
• Involved in development and maintaining Test Matrix and Traceability Matrix
• Expertise in problem solving and bug tracking using Quality Center and Jira

TECHNICAL SKILLS:

Selenium/Automated Scripts, Postman, J: Meter

ALM 11:, Quality Center. JIRA

Operating Systems: Windows 98/2000/XP/NT, LINUX

Databases: MS SQL Server Management Studio, SQL Teradata Assistant, IMSDBDB2, Oracle 11g, 12c

Other tools: MS Project, Word, Excel, Soap UIWeb Technologies

Methodologies: HTML, XMLTesting

AGILE/SCRUM:, Waterfall

Software: Waterfall, Agile, XP, AGILE/SCRUM/Kanban

Programming: SQL, .Net, JAVA/J2EE

Testing Types: Functional Testing, Integration Testing, Compatibility, ConfigurationSystem Testing, User Interface & Usability Testing, Installation

Testing, Acceptance Testing, Regression Testing, Smoke TestingUser Acceptance Testing.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. QA Analyst/PO

Responsibilities:

• Lead 4 scrum team and responsible to make end to end testing techniques with all up and down stream applications
• Create and maintain high quality requirement artifacts (user stories, process flow diagrams, use cases, data mapping sheets, etc.) using Jira
• Working within an Agile framework to deliver product in fortnightly sprints, prioritizing testing team’s work with Scrum or Kanban
• Perform DD testing using Automation tool Selenium
• Extensively use GitHub for committing the regression test scripts
• Estimate the manpower for each Release and allocate resources throughout the testing process
• Responsible to train new consultants on HIPAA and arrange Knowledge transfer sessions based on their team and Line of business
• Hands on experience in Medicare/Medicaid Business Processes
• Health Claims processing knowledge
• Validated Restful API services using Postman curd operations
• Prepared detailed design documentation of PEGA application, including ETL data mapping documents and report specifications
• Worked closely with the developers and the reporting teams, to ensure the timely delivery of the test data and test results of PEGA application
• Responsible to work with System Analysts during requirement grooming sessions and assign user stories with testing team also be part of production deployment for validation and business support
• Use Bitbucket to retrieve and commit the Java scripts for regression test scenarios
• Strong liaison between Product Management and development to ensure a transparent and productive workflow environment & Strictly follow biweekly agile scrum delivery
• Participating in PI Planning’s, setting goals at feature level across the organization
• Act as stakeholder of specific product(s) backlog items, work closely with development teams to ensure the output to be aligned with expectations
• Responsible for monthly reporting to management from testing perspective includes Jira dashboard
• Make and update defect life cycle to Identify, review and report defects in Jira and make sure team follows the defined processes in QA Life cycle
• Write/update moderate to complex SQL queries also work on front end FACET to validate data
• Working in FACET various screens/modules and G&A application to reproduce Production issues in lower environment & fix deployment in production with business team
• Documenting testing strategies for each sprint per Acceptance criteria to business unit
• Work closely with business team to complete UAT and send Release note after each deployment
• Participate in Peer Reviews to ensure completeness of all testing efforts and assets created
• Validate and verify the up and down stream systems integration with G&A Next Gen
• Prioritize testing efforts and share with scrum teams based on business requirement and their deliverables
• Coordinating with automation team to write the Regression scenarios s for each sprint

Environment: PEGA 7.1/7.2 Framework, SQL Server 2012, SQL SSRS2012, .Net Framework 2.5, Windows Server 2008 R2, 2012 & 2016

Confidential

Lead Test Analyst/Business Analyst

Responsibilities:

• Responsible for Sprint delivery in QA team with the delivery report/status & to write business requirements for updating the front end (GUI) of the new pages and technical specification document to develop the test cases
• Extensively used Flow charts to demonstrate the system functionality
• Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business
• Validate the web pages as per the given contents and design from content writers/designers
• Test and verify the web pages in all major browsers including Safari
• Lead Daily scrum call for testing team & host CR call with business and Dev team
• Use test devices verify the Web Pages Looks appropriate
• Test and verify the connection of front end of the system with back end data base
• Create and maintain Test cases following with test plan /strategy
• Work with developers/Business personnel on each sprint in highly paced environment following Agile Methodology Scrum

Confidential - Detroit

Sr. System Integration & Test Analyst

Responsibilities:

• Review Development user stories in JIRA to extract testing scenarios & maintain test release
• Estimate the resource as per Test Plan and discuss with Project Manager on QC working hours.
• Use shell commands and debug board to capture system and ADB logs
• Capture HTTP logs received by head unit / system Perform integration testing between 3 different systems. (Hardware, Android, and Web base) to verify the application. Work in Agile/Sprint (s) SDLC to maintain and manage the QA activities along with Dev team to meet the deadlines on weekly basis
• Extensively work on Android Lollipop v 4.0 to test the IOS system following with android applications & Used UML diagrams to demonstrate the complex integration parts of the system
• Enter and manage the requirements in HP ALM as per Release and link with the respective test cases & Work on performance testing in vehicles at the end of every iteration
• Review test cases before schedule Peer Reviews with dev team and other managers.
• Use business requirements document to create logical test scenarios for validation and verification of certain requirements at front end as end user for infotainment.
• Lead team of tester to launched android applications in Integrated Head Unit (IHU) of Cadillac 2016 model for GM

Environment: IOS Systems, Android applications, Head unit systems and other web applications

Confidential

QA, Team Lead

Responsibilities:

• Integrate and Update legacy Mainframe system used for purchasing in Ford Motors Company
• Formulating detailed Test Plan, Test Cases after analyzing business rationale and software requirement artifacts
• Involved in Project life Cycle from the beginning and part of all requirement gathering meetings with business and SME’s.
• Develop and execute detailed ETL related functional, performance, integration and regression test cases, and documentation
• Update Test Plan on every Iteration Release & performed extensive use of SOAP for WSDL files
• Estimate the resource as per Test Plan and discuss with Project Manager on QC working hours.
• Provide technical leadership, support, and mentoring to functional experts and test engineers.
• Participated in QA project planning & strategy process & responsible for setting up testing environment.
• Write complex SQL queries to perform data validation & Use Linux commands to retrieve and push date into tables.
• Reviewed Business Requirement, System Architecture Documents and Used Case Diagrams to write a detailed Performance test plan
• Presided over the Test Plan walkthrough to discuss the approach and confirm with stakeholders that all requirements were covered by the testing effort
• Create Regression Test Plan on every Release and share with the team
• Manage Defect Life Cycle with or without ALM version 11
• Host Defect Review calls and Peer reviews, Schedule Requirement review meetings with BA’s and QC team also managed ALM user access for all other team members
• Assign tasks to QC team by prioritizing the release use cases and other functionalities.
• At times write test scenarios with requirement linkage in ALM
• Active member of QC forum in Confidential

Confidential, Detroit

QA Analyst

Responsibilities:

• Formulating detailed Test Plan, Test Cases after analyzing business rationale and software requirement artifacts.
• Provide technical leadership, support, and mentoring to functional experts and test engineers.
• Participated in QA project planning & strategy process.
• Web UI validation across the QA phases on weekly basis as a part of Regression testing.
• Executed test scripts developed with Quality Center to perform functional testing on the securities business reporting application.
• Created test scenarios for the different plans on different bankers as per the Business Requirements and the Technical specification documents.
• Tested and validated the database tables using SQL queries and performed Data Validation and Data Integration.
• Conducted Discussions and meetings with designers to understand the application and the overall functionality of the system.
• Used SQL Server 2008 and Query Analyzer import and export data, store it in tables, manipulate it via views, and use stored procedures on a daily basis.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
• Prepared weekly and monthly status reports for managerial reference.
• Bug Reporting and Closure by extensively usage of Quality Center

Environment: .Net., Windows 7, Windows server 2008, Quality Center, ORB, SQL Management Studio 2008, Team Foundation Server (TFS), J2EE

Confidential - Fairfax VA

Requirement Engineer Internee

Responsibilities:

• Used AFP Viewer application for testing the contents of various DCF letters.
• Involved in preparing and executing test cases & bug reporting using Quality Centre.
• Used Manual (Black Box Methodology) as the Testing approach in the project.
• Develops use cases & Extensive work experience in Usability Testing
• Attending defect and conference calls with the clients and discussing with the developer about the resolution of defects & Used Documentum smart space document management system
• Mentoring and conducting training sessions for new recruits.
• Worked on post implementation of every major release.
• Preparation of UAT Plans and Defect Report sheet.
• Mentoring and conducting training sessions for new recruits.
• Worked independently on new functionality projects.
• Involvement in Test Reporting on daily, weekly basis through company prescribed format