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Program Test Manager Resume

Phoenix, AZ

SUMMARY:

  • Test Manager accountable for large projects with multi - vendor, wide ranging applications spread across monthly and quarterly releases.
  • Delivery of the planned testing activities while ensuring these are within the scope and budget of the project.
  • Present the dashboard of test metrics/reports and discuss the issues and escalations.
  • Work with the program management to track project risks and develop resolutions proactively. Monitor critical paths, schedule, and cost of the project.
  • Interact with the business stakeholders in defining testing scope, estimating test effort, outlining the test strategy, including test data management and planning for an optimal test approach with the overall project schedule and available resources.
  • Onboard onsite/offshore teams and monitor their s and knowledge transfers on client specific applications and processes.
  • Follow-up with the project teams on test data, requirement elucidation with SMEs, and triaging with developers for early defect resolution.
  • Establish the TCOE by bringing in industry standard practices. Conducted a process gap-analysis and drew a roadmap to move from a person dependent to a process-oriented output.
  • Test Effort estimation by use of TCP technique and Hexawise pairwise testing tool. Effective project plan (using MS-Project) created with all the leaf level tasks.
  • Designed automated metrics dashboard & 4-blocker report that harvested data from the test management tools, reducing the work effort from 48 person hours to less than 40 minutes.
  • Use of Prioritization and Risk Based Testing to mitigate testing risks of SIT/ UAT overlap within same environment.
  • Masked production data used in the QA environment enacting the end-user role. Test data segregated to the application data flow.
  • Common Integrated Data environment created to ensure proper E2E testing without additional efforts in data virtualization. There was an 85% reduction of environmental defects and SIT effort spillage reduced by 35%.
  • A data migration engagement involved conversion of a stand-alone application with legacy database system, with Web-Based portals interfacing with Mainframe back-end systems.
  • Use of UI standards brought into the organization in conjuncture with the business team.
  • To facilitate the reuse of test data among geographically separated teams, developed a Common Data Dictionary and maintained in SharePoint.
  • Take pride on my MS-EXCEL and VBA knowledge, created many templates and macros to aid my work as well as that of others.
  • Set up an automation test lab in offshore for the nightly build validations.

TECHNICAL SKILLS

Test Planning: Manual Testing, Content Management Testing, Microsoft Applications Testing, Multilingual Testing, Web Application Testing, Internet Explorer, Netscape and Safari

Test Tools: MS Office (Word, Excel, PowerPoint, Outlook), MS Project, Visio, Rational Test Manager, SharePoint Administration, Test Case Manager, Version One

Defect Tools: ALM, Clear Quest, JIRA, Quality Center, Rational Clear Quest, Test Director, TFS, VSTS

Languages: C/C++, Documentum, HTML, IIS, Mainframes, Remedy, Visual Basic, Web Logic, XML

Database: FoxPro, MS Access, SQL Server, Toad, CICS, CA Test Data Manager

Version Control: Borland Star Team, Clear Case, PVCS Tracker, Version Manager, Visual Source Safe

Domain: CMM Level 5, Healthcare, HIPAA, HL7

EMPLOYMENT:

Confidential, Phoenix, AZ

Program Test Manager

Responsibilities:

  • Responsible for the work performed under the Managed Contract SOW.
  • Design and implement test process improvements, estimation approach, consistent test management tool usage, and early QA involvement in delivery processes
  • Participate in steering committee meetings
  • Point of escalation and resolution for any disputes or issues
  • Provide oversight and test administration for projects, including business prioritization of the test efforts
  • Works on resource allocation and demand prioritization
  • Available as leader to the test team, manage test resources at engagement; responsible for team’s activities and project deliverables
  • Oversees ongoing project, system and test process documentation and knowledge management
  • Responsible for collecting, consolidating and communicating test metrics reporting and project status
  • Signs-off on SIT/UAT cycle completion
  • Manually query Production data for their TDM (test data management) needs.
  • Reviews test team artifacts and test processes; approves change control.

Confidential, Phoenix, AZ

Project Manager

Responsibilities:

  • Reporting to the director on the progress of the project, resource planning, billing and invoicing activities and balancing the revenue sheet
  • Developed a detailed transition plan from the outgoing vendor team to address resource transition and attrition
  • Prepare Standard Operating Procedure (SOP) documents and ensure the offshore team is built, trained and mentored in best practices and project delivery;
  • Increasing the team competency levels and domain expertise by continuous in-house and programs
  • Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained as per QA requirements
  • Responsible for the year end performance appraisal of the team members, Working with the talent managers for grooming the poor performers
  • Preparing and presenting the Weekly Status Report

Confidential, Louisville, KY

Program Test Manager

Responsibilities:

  • Responsible for the success of SIT for each release, reporting to the IT Program Manager
  • Prepare the test strategy document - scope, data requests, timelines, risks and success criteria
  • Conduct the SIT kick-off meeting and appraise the multivendor team on the overall strategy
  • Understand the requirements and draw up the data flow diagram between the applications
  • Guide the test team on preparing an application level test plan, including the specific data needs, dependencies with upstream/ downstream applications
  • Creating of test data and maintaining a data repository. Query or create test data to percolate to the downstream applications for use in SIT & UAT as per the TDM process.
  • Impact Analysis of Change Requests & Late build deliverables
  • Ensuring the test environments are ready to test
  • Guiding the test team to use effective test design techniques, example Pair-Wise, Risk based approach.
  • Maintain the traceability matrix between the test cases and functional requirements
  • Chair a daily stand-up meeting to track the SIT execution with respect to the plan dates; discussing the reasons for any deviations and delays
  • Daily meeting to track the Critical and High severity defects and the defect ageing
  • Generate a Daily Status Report within the project teams on the test status
  • Weekly meeting with the program management on overall health of program and escalations
  • Go - no go decision and UAT Hand over

Confidential, Hartford, CT

Program Test Manager

Responsibilities:

  • Resource planning and resource utilization based on work forecast.
  • Co-ordination with Offshore, Onsite, Collaboration Partners & Relationship Managers
  • Creating Test Plans along with Resource and Risk plans
  • Release Planning, Day to day interaction with Project team and defining the Critical Success factors for each test phase in release
  • Change Management: Change Request Review, Impact analysis, Quality Management, QA execution & Implementation
  • Chairing the Requirement Review meetings and review the test analysis reports.
  • Managing conflicts and resolving escalations & issues appropriately on time
  • Track the critical and high severity defects and the defect ageing
  • Discuss the test report within the project teams on the test status
  • Help UAT testers with test data

Confidential, Louisville, KY

Program Test Manager

Responsibilities:

  • Responsible for the success of System & Integration Testing for each release
  • Report to the IT Program Manager on the progress of testing activities
  • Identify the application systems involved in each release and their project teams
  • Prepare and distribute the RACI chart for each project role
  • Understand the requirements and draw up the data flow diagram between the applications
  • Prepare the program level test strategy - scope, approach, data requests, timelines, defect tracking, risks and success criteria
  • Conduct the SIT kick-off meeting, appraise the project managers, and test leads on the RACI, DFD and overall strategy.
  • Guide the application test leads on preparing an application level test plan, including the specific data needs, dependencies with upstream/ downstream applications
  • Creating of test data and maintaining a data repository. Query or create enrollment / plan data to percolate to the downstream applications for use in SIT & UAT as per the TDM process.
  • Impact Analysis of Change Requests & Late build deliverables
  • Ensuring the test environments are ready to test
  • Guiding the test team to use effective test design techniques, example Pair-Wise, Risk based approach.
  • Track the planned number of test cases versus the actual test cases uploaded in test management tool.
  • Ensure that the test cases are all approved before the SIT start
  • Maintain the traceability matrix between the test cases and functional requirements; following up with the teams where the mapping is not 100%
  • Track the Test Plan, Test Cases, CRs and Late Build; escalating to the senior management as appropriate
  • Chair a daily stand-up meeting to track the SIT execution with respect to the plan dates; discussing the reasons for any deviations and delays
  • Daily meeting to track the Critical and High severity defects and the defect ageing
  • Daily report within the project teams on the test status
  • Weekly meeting with the program management on overall health of program and escalations, if any
  • Go - no go decision and UAT Hand over

Confidential

QA Lead

Responsibilities:

  • Handling multiple projects simultaneously under agile methodology
  • Provide estimations for testing activities by way of sprint plans.
  • 1Prepare test plan for each ‘Hot House’ 90-day cycle of development
  • Analyze requirements/ design documents and baseline the understanding from customer.
  • Organize weekly status meetings with team and customers for issue tracking, escalating issues as appropriate.
  • Reports test reports across build cycles to stakeholders.
  • Kicked- off the release & build process through Star-Team Integration; played an additional role of project release manager.
  • Identified appropriate regression test tool for Remedy based applications, initiated the tool evaluation team.
  • Gave a number of K-Talks on test methodologies and configuration management; averaged score above 4.5
  • Identified appropriate regression tests and automated through QTP.
  • Received customer appreciation while delivering the cycle2 of MEDP-CR

Confidential

QA Lead

Responsibilities:

  • Monitored the assigned build versions
  • Provided estimations for new modules assigned for testing.
  • Analyze modules and reviewed the analysis document
  • Prepared and reviewed the test case document
  • Implemented the identified test cases in VisualTest or SilkTest
  • Analyzed and logged the errors found during analysis/ testing in CQ
  • Carried-out testing in Win-2k/ Win-XP and remote machine to ensure the desired results
  • Undertook (minor) corrections to the application to ensure dependability of the testing
  • Coordinated with OSC and in-time escalations; Interacted with Client for feedback and clarifications
  • Prepared the project plans (SOW/ MPP/ PM Plan/ RM Plan/SCM Plan)

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