SUMMARY:

• Over 16+ yrs. of experience in Software testing with multifarious exposer to SDLC, STLC, Test Planning, Test management, Test Reporting and Defect Tracking
• Worked on different Software Development Life Cycle based on Agile, Scrum, Waterfall, TDD, DevOps as well as aware of the quality standards
• 11+ years of experience in Telecom Domain application testing with OSS and good understanding of BSS
• 8+ years of experience in leading software testing team
• Experience in Telecom billing systems
• Experience in testing ERP and CRM applications in Telecom
• Experience in Selenium automation using Selenium Web driver, Java
• Extensive working experience in Manual testing for Telecom web based applications, API Testing (SoupUI, Postman, REST), Mobile app Testing for order management, provisioning systems
• Proficient in handling offshore and onshore team members
• Worked on Cable, Voip, broadband, wireless, wireline networks
• Experience in resolving production issues with the customer support team, providing RCA to the production issues, Providing installing instructions and also reviewing the MOPs of the customer before production deployment in LNP application
• Resolving high priority issues related to platform, order management application, provisioning application from production in LNP application with GCS team
• Extensive working experience in designing, developing and implementing QA Test cases, Test scripts, test plans, Test Strategy, Test methodologies documents
• Extensive working experience on ALM - QC, JIRA, BugZilla for the management of defects, reporting, user stories, tasks, sub tasks, Bugs, Test cases tracking
• Defined the test strategy (Environment, Test data, Skill set, Resources, Scope, Defect Process, Risk)
• Good experience in relational Database using Oracle, MySQL for the verification of backend data
• Experience in working with COTS products and alarms(SNMP)
• Extensive working experience in peer-level client relationships (estimations, expectations, communications, negotiations, escalation, feedback)
• Extensive working experience in cross browser testing and different testing methodologies on multiple platforms (Linux/Unix/Windows) and proven track record of delivering the high quality release with in the budget and timeline
• Extensive working experience on Requirement Traceability matrix
• Extensive working experience in debugging on back end core files and log files
• Extensive working experience in Building/Maintaining QA test data and test environments, perform the Pre/post project analysis
• Extensive working experience in End to End Testing, End to End Defect Management & Software Configuration Management with various reports
• Actively responsible for testing/releasing of Different Versions of Product, Patches and Various Hot fix.
• Experience working with Distributed Environments and Cluster
• Knowledge on VMWare application
• Extensive work experience in on multiple platform and migrating the applications from HP-UX to Linux servers, Provided all the required information for migration to the managers
• Experience in testing the migration of the LNP DB product from Oracle 10g to Oracle 11 with the oracle scripts
• Extensive work experience in deploying the software on the customer test environment
• Strong ability to strategize plan/execute in different phases of SIT, UAT and Prod
• Having proficiency in comprehensive testing (Functional, Nonfunctional Testing; Manual testing)
• Experience in ETL application testing
• Knowledge on Banking application and E-Commerce application testing

TECHNICAL SKILLS:

Programming Skills: Java

Database: RDBMS (Oracle, MySQL, DB2)

Operating System: MS Windows XP/7/8/10, HP Unix and Red Hat Linux

Automation: Selenium WebDriver

Continuous Integration & CD: Jenkins, Hudson, Git

Defect Mgmt. Tools: Bugzilla. ALM-QC (Quality Centre), CM Synergy, CMVC, JIRA, Confluence, Salesforce, SharePoint, VersionOne

Testing: Test case writing, execution, Test data creation (Pre and Post) End to End Testing, White box, Black box, Regression, UAT, SIT, Platform installation testing, Interoperability, Distributed, High Availability using HP service guard

Quality Analysis: Quality Assurance and Quality Control, Test Strategy, Testing Plans and Procedures, S/w project planning.

Microsoft Office: Word, Excel, PowerPoint, Visio

Communicator: Lync, Same time, Skype, Cisco Jabber

Tools: XML Spy, WinSCP, TTerm, Putty, Filezilla, Web Services (SOAPUI)

PROFESSIONAL EXPERIENCE:

Confidential, SouthField, MI

Lead Quality Engineer

Platform: SoapUI, LifeRay, Java, J2EE, JMS, JAXB, Oracle, ALM-QC, Manual Testing, JIRA, Word, Excel, Power point, Confluence, Salesforce, Sharepoint, XML Spy, TTerm, Putty, WinSCP, Selenium, Postman, DataWarehouse, Eclipse

Responsibilities:

• Leading a team and delivering quality release
• Tracking the onshore work activities and providing the report to the manager
• Working on SIT, UAT and Production testing
• Working on Web application and Manual API testing using Postman,SoapUI tool for web services
• Extensive working experience in providing RTM (Requirement Traceability Matrix)
• Actively involved in review, meetings and discussion with the client for requirements and project status
• Responsible for identifying automation test cases from Regression, Progression and automating using Selenium, Java
• Responsible for Test planning, Test Case Preparation, Test case execution and Defect Management and closure.
• Working knowledge on ALM-QC and JIRA in the project
• Escalating project related issues and concerns with client and Status Reporting for QA activities to client.
• Sanity Testing, Progression, Regression Testing, System Testing & whole Software Product Testing to maintain the Quality of software Product.

Confidential, McLean, VA

Lead Quality Engineer

Platform: SoapUI, Java, J2EE, JMS, JAXB, DB2, ALM-QC, Manual Testing, VersionOne, Word, Excel, Power point, Confluence, Salesforce, Share point, XML Spy, TTerm, Putty, WinSCP

Responsibilities:

• Leading a team and delivering quality release
• Tracking the onshore work activities and providing the report to the manager
• Worked on SIT, UAT and Production testing
• Done Manual API testing using SoapUI tool for web services
• Extensive working experience in providing RTM (Requirement Traceability Matrix)
• Actively involved in review, meetings and discussion with the client for requirements and project status
• Worked on Manual API testing using SoapUI tool for web services request and response verification and validation
• Responsible for identifying automation test cases from Regression, Progression and automating using Selenium, Java
• Responsible for Test planning, Test Case Preparation, Test case execution and Defect Management and closure.
• Extensive working knowledge on ALM-QC and VersionOne in the project
• Escalating project related issues and concerns with client and Status Reporting for QA activities to client.
• Sanity Testing, Progression, Regression Testing, System Testing & whole Software Product Testing to maintain the Quality of software Product.

Confidential, Charlotte, NC

Lead Quality Engineer

Platform: SoapUI, Java, J2EE, JMS, Oracle 11, ALM-QC, Manual Testing, JIRA, Word, Excel, Power point, Confluence, Salesforce, Share point, XML Spy, TTerm, Putty, WinSCP

Responsibilities:

• Leading a team and delivering quality release
• Tracking the onshore and offshore work activities and providing the report to the manager
• Worked on SIT, UAT and Production testing
• Done Manual API testing using SoapUI tool for web services
• Telecom OSS/BSS provisioning with multiple interfaces for SOA application
• Worked on Cable, Voip, IVR, broadband, wireless, wire line networks
• Extensive working experience in providing RTM (Requirement Traceability Matrix)
• Actively involved in review, meetings and discussion with the client for requirements and project status
• Used Salesforce application for testing SOA
• Worked on Manual API testing using SoapUI, Postman tool for web services
• Responsible for Test planning, Test Case Preparation, Test case execution and Defect Management and closure.
• Extensive working knowledge on ALM-QC and JIRA in the project
• Escalating project related issues and concerns with client and Status Reporting for QA activities to client.
• Sanity Testing, Regression Testing, System Testing & whole Software Product Testing to maintain the Quality of software Product.

Confidential, Tampa, FL

Lead Quality Engineer

Platform: Java, J2EE, Oracle 11, ALM-QC, Jenkins, Selenium web driver, Manual Testing, JIRA, Zephyr (Test Case), OBIEE Reports, salesforce, Confluence, XML Spy, TTerm, Putty, WinSCP

Responsibilities:

• Leading a team and delivering quality release with in timeline
• Tracking the onshore and offshore work activities and providing the report to the manager
• Writing test automation scripts using Selenium web driver, Java for page object framework
• Worked on SIT, UAT and Production testing
• Worked on Manual API testing using SoapUI, Postman tool for web services
• Worked on Mobile app testing for telecom applications
• Worked on Cable, Voip, IVR, broadband, wireless, wire line networks
• Telecom OSS provisioning with multiple interfaces for Engineering applications
• Extensive working experience in providing RTM (Requirement Traceability Matrix)
• Actively involved in review, meetings and discussion with the client for requirements and project status
• Responsible for Test planning, Test Case Preparation, Test case execution and Defect Management and closure.
• Used Salesforce application for WFM
• Extensive working knowledge on ALM-QC and JIRA in the project
• Escalating project related issues and concerns with client and Status Reporting for QA activities to client.
• Collecting, analyzing project information and reporting on progress to senior management.
• Sanity Testing, Regression Testing, System Testing & whole Software Product Testing to maintain the Quality of software Product.

Confidential, VA

Lead Software Quality Engineer (Consultant)

Platform: Red Hat Linux 5.7, 6.0, Java, JSP, Servlet, Oracle reports, Oracle 11 database, MySQL, TFS, JIRA, ALM-QC, Word, Excel, Power point, Web Services, COTS, SNMP, XML Spy, TTerm, Putty, WinSCP

Responsibilities:

• Responsible for managing project with in the constraint of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction.
• Prepared Test cases, Test scenarios, Use cases, Test planning & Test bed setup
• Manage peer-level client relationships (estimations, expectations, communications, negotiations, escalation, feedback, etc.)
• Actively involved in review, meetings and discussion with the client for requirements and project status
• Telecom OSS order management and provisioning systems
• Experience in resolving production issues with the customer support team, providing RCA to the production issues, Providing installing instructions and also reviewing the MOPs of the customer before production deployment in LNP application
• Resolving high priority issues related to platform, order management application, provisioning application from production in LNP application with GCS team
• Experienced using COTS products and alarm (SNMP)
• Extensive working experience in debugging on back end core files and log files
• Extensive working experience in providing RTM (Requirement Traceability Matrix)
• Experience in testing the migration of the LNP DB product from Oracle 10g to Oracle 11 with the oracle scripts
• Defined the test strategy (Environment, Test data, Skill set, Resources, Scope, Defect Process, Risk)
• End to End Testing and Defect Management for Automatic reconciliation framework.
• Extensive work experience in on multiple platform and migrating the applications from HP-UX to Linux servers, Provided all the required information for migration to the managers
• Experience in Salesforce ticketing application for tracking the customer tickets and reverting the RCA to the tickets in the sales force
• Sanity Testing, Functional Testing, Regression Testing, System Testing, Platform testing, SIT, UAT, Prod and Data Base testing & whole Software Product Testing to maintain the Quality of software Product.
• Done Manual API testing using soapUI tool for web services
• Mentoring the new team members and team Building activities including one-on-one meetings, appraisals, resource and conflict management.

Confidential

Quality Engineer

Platform: SQL Server, JSP, Java, EJB, HTML, Java Script, JBoss, MS office tools

Responsibilities:

• Participating and actively involved in review, meetings and discussion with the client for requirements and project status
• Prepared and executed the test procedures, test cases, defect analysis and resolution.
• Handling Functional and Regression testing before final handover to the client.