SUMMARY:

• Around 7 years of Expertise in analyzing requirement specifications and developing test cases, test scripts and
• Planning for QA methodologies. Knowledge of software testing methodologies like Waterfall and Agile (Scrum). Software Testing and Documentation and review of Business Requirements.
• Expertise in preparing Test Summary Reports, Test Cases and Test Scripts for manual testing based on the User Requirements, System Requirements documents and UAT. Knowledge and experience with the complete Software Development Life Cycle including requirements, design, and development and testing. Worked with Manual testing tools like HP ALM/Quality Center, IBM Clear Quest, Microsoft Visual studio, Microsoft Test Manager, TFS. Extensive experience with the testing of e - Commerce, Internet, Intranet and mobile applications.
• Proficient in Functional testing, Smoke testing, Regression testing, Integration testing, System testing, Multiple Interfaces Testing, Front end testing, Back end testing, UAT testing in a multi-tiered environment using Black Box and White-Box testing methods.
• Worked on keyword driven testing using Automation testing tools like UFT/QTP. Worked on scripting Test Script Language and VB Script. Expertise in Trizetto Products - FACETS, Extensive work experience in HIPAA EDI transactions like 834I, 834O, 837, 835, 820, 270/271, 276/277 and 278
• Expertise in working with ICD-10 Implementation Projects. Experience working on testing UI based applications.
• Ability to lead testing efforts with Business Analysts, Developers, Product owners, Customers and offshore QA testers. Extensive exposure in coordination between onsite-offshore team and defect management.
• Experiences in Mobile App testing in helping the Mobile QA testing in their efforts. Worked on various devices like Ipad, Mobile Devices, Android, Microsoft surface, Duo 11. Worked in various projects in Agile Methodology
• Experienced in Architecting QA processes (e.g. estimating efforts, assessing risks, automated testing strategies, tracking defects, test case management, document status reports etc.). Experience in Agile and Waterfall methodologies
• Expertise in developing Test strategies, formulating Test plans, document and executing Test cases by analyzing Business requirement (BRD), Acceptance Test Driven Development (ATDD) and functional requirement specifications.

TECHNICAL SKILLS:

Database: UNIX, Oracle

Microsoft AccessLanguages: Teradata SQL Assistance, Visual Basic .NET, ASP. NET, MS SQL Server, Oracle SQL, PL/SQL

Operating System: Windows Window 2003 Server, UnixUFT/QTP, LoadRunner, ALM/Quality Center, Test Director, SOAP UI, Jira, Visual Source SafeVisual Intercept, Rational Clear Case, Clear Quest, Visio, Rational Robot, Rational test Manager, TFSVisual Studio Test Professional 2010 (VSTS), Microsoft Test Manager 2010 (MTM), Requisite Pro, Serena TeamTrack, LINUX, UNIX, Windows, Android, Blackberry OS, IOS, Windows mobile, Palm OS, Android, IOS, Blackberry OS, Oracle, MS SQL Server, MS Access, DB2, Teradata, Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone, API, IBM Web Sphere, SharePoint, XML, Linux, Web services, e Commerce, legacyAS400, J2ME based mobile devices, AS 400, etc.

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Conducted Functionality testing during various phases of the application.
• Performed Testing against User Requirements.
• Performed testing coordinating with BA, Developers, and SMEs and actively involved in Production phase testing.
• Designed and executed test plans and test cases and generated test scripts and test scenarios using TFS.
• Defect tracking Microsoft Visual Studio (TFS)
• Perform Functional and UI Testing
• Prepared test scenarios designed for iOS, Blackberry and Android according to each OS
• Performed REST API validations using postman for Mobile app API's
• Had thorough knowledge of agile methodology. Attended daily scrums, sprint planning and Sprint Kick off
• Create tasks for each user story in VSTS
• Create test cases in VSTS / MTM for each user stories for the sprint
• Test execution in VSTS / MTM, defect reporting in VSTS and defect retesting
• Responsible for writing SQL queries, insert/update statements
• Performed functional testing of individual modules of the Application on iOS, Android, Blackberry OS, Windows OS operating systems
• Documented and reported defects within established process and tracking systems using MTM.
• Performing API/Web Service Testing using POSTMAN and utilizing XML/JSON
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of MTM.
• Tested various versions of handheld devices to perform Cross platform and Browser compatibility testing.
• Tested the UI of the end product on mobile, PC, tablets, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Used Test Lab module of MTM to perform test execution activities by creating various test sets.
• Performed backend testing to validate the data using SQL queries
• Manually wrote SQL queries to check the integrity of data.
• Created and maintained SQL Scripts and Unix Shell scripts to perform backend testing on the oracle database.
• Worked with developers to resolve Issues and Production Incidents using TFS
• Used Custom Reports, built in reports and System Reports, Trend Reports function within TFS to track and report issue related activities.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Carried out GUI, Functionality, Integration, performance, scalability, security, usability, network testing and Regression testing.
• Performed Web Testing to check for broken links in a page.
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Performed UAT Testing against User Requirements.
• Logged defects in UAT Environment.
• Performed end-to-end testing, Integration Testing, and UAT Testing.

Environment: TFS, MTM, Visual Studio, UFT/QTP, Java, DB2, Jira, Linux, Android, IOS, Perfecto Mobile, Postman, SOA, API, XML, UNIX, JQuery, SQL, J2EE, etc.

Confidential, Dallas, TX

QA Engineer

Responsibilities:

• Created and maintained operational test plan, test scripts and test sets.
• Established testing strategy and plans.
• Coordinated the creation of test scripts and test sets for all phases of testing.
• Ensured test cases are traceable and cover all requirements.
• Oversee the execution of all testing, providing direction to all participants.
• Conducted Functional, Regression, System integration, Back End, System testing, Cross browser and Web Service/Web Methods testing.
• Experience with Layer 7 SME in customer snapshot project to work with all sources and get the data to create user stories for micro services and All API's.
• Worked with Oracle CCBS (Customer care and billing system) and integrate with different external systems
• Experience to validate data using Customer care and billing to analyze with data and business requirements
• Involved in Project Planning, Requirement Review, Defect Triage and Swing Calls.
• Created and maintained Cross browser library for Cross browser testing.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Experience with OSS/BSS Telecom and unix, linux Testing experience in Confidential &T Mobility projects
• Experience with CABS (Carrier Access Billing System) to validate bill communication service providers for their customer's access and network scenario's update.
• Experience with Trunks Integrated Record Keeping System (TIRKS) Operations Support Systems (OSS's) to support Total Network Provisioning involved in projects with the planning, inventorying, assigning, provisioning, monitoring of the telephone networks.
• Met preset customer goals through eCommerce sale maximization.
• Experience in AEM (Adobe Experience Manager) worked with Content Repository
• Worked with AEM and knowledge of content repository and use Restful Apache sling framework.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like perfecto mobile and Simulators like: Android SDK, IPhone SDK.
• Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Tracked defects using ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Communicated status to Program Manager for multiple projects.
• Participated in the identifying and reporting of risks and mitigation plans.
• Create final test report for the operational .
• Hands on experience as QC Admin both server and client side.
• Ensured QA methodologies are followed for all phases.
• Ensured all requirements are met, through population of a trace matrix.
• Ran test execution war room calls, which includes monitoring of the test execution progress, defect resolution, issue management.
• Create status reports showing test execution progress, defect metrics.
• Train and Mentor users/testers on process and tools.
• Few moths of hands on experience in creating site watch monitors using Site Scope (HP/Mercury Product).

Environment: s: HP ALM/Quality Center, SOAP UI, UFT/QTP, RFT, Clear Quest, Toad, SQL Navigator, MS Suite, SOAP Client, In house application to test Web services, Windows 95/98/2000/NT/XP/MAC, UNIX, Linux and MS-DOS, HTML, Emulator, perfecto mobile, MS Excel, VB Script, ALM/Quality Center, iOS, Android, Apple, Blackberry

Confidential - Richmond, VA

Sr QA

Responsibilities:

• Well experience in CRM (customer Relationship Management) for Customer order
• Involved many projects using Soap UI Pro for functional and regression testing
• Well experience in Mortgage banking with Confidential bank.
• Experience with E-commerce and create test case and validate the scenarios.
• Well knowledge about banking loans with the customer credit line.
• Working with mortgage loans projects and client requirements
• Working with Canada Secured Card systems with various projects using Unix/Control-M/Oracle/Teradata environment. Support L3 Level requirements and analyze alert messages with quickly solve the errors and failure of daily/weekly/monthly jobs.
• Perform mobile test execution, regression testing, functional system testing sanitary testing smoke testing
• Experience with testing techniques, phases and tools such as HP ALM
• Experience with PL/SQL, CQLSH, SQL testing
• Exported Test Requirements and Test Cases from Excel and Word to HP ALM/Quality Center.
• Involved in Defect Reporting, Analyzing, Tracking and Report Generation using HP ALM/Quality Center and JIRA
• Worked with developers to resolve Issues and Production Incidents using HP ALM/Quality Center
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Worked with UNICA Campaign management team (CMIT) and involved various projects using more than 100 Jobs in campaign schedule management.
• Restore client data from various external sources (FTP) to our file system
• Large volume data conversion, data cleansing, production report generation, and upholding scheduled data delivery standards
• Perform Data validation and massaging to ensure accuracy and quality of data
• Experience in Dashboard production and Responsible for design, development of a diversity Dashboard Responsible for data access and delivery technologies linking data to the Dashboard output and create management level output and views
• Working experience in API, Data Migration, Metadata with SQL Developing.
• Working experience in CTRL-M Schedule Changes with different jobs.
• Working with UNIX environment and writing queries in Oracle/Teradata for business requirement to satisfy Data ware house concepts.
• Knowledge of Power Builder and identify the transactions using PB connecting various testing/Developing & Production servers.
• Requirement gathering, design, development of coding, testing and involved in Roll out and Post Production for each project.
• Analysis of the specifications provided by the clients.
• Involved in world permission scan UNIX coding and complete development and roll out / post production.
• Implemented Multiple signal file fix project in Unix environment to run oldest file first and other files waiting for rerun the jobs
• Worked with various system interfaces to gather requirements for migration and implementation.
• Extensively involved in creating audit reports by extracting from the data warehouse.
• Well knowledge of ftp in UNIX environment using put/get of export import data from various UNIX servers.
• Loaded and extracted data into Teradata using Fast Load, BTEQ, Fast Export, Multi Load, and Korn shell scripts.
• Coding Unix BTEQ Wrappers for loading and extracting data using BTEQ SQL of TERADATA
• Write Unix shell scripts to validate, format and execute the SQL's on UNIX environment
• Experience in Control-M Jobs with knowledge of late alerts and identify the failure of jobs using Unix scripts/ SQL Queries

ConfidentialAtlanta GA

QA Analyst/Mobile tester

Responsibilities:

• Worked with SMEs for SUT and provided an overview and knowledge regarding various modules of application to test team members.
• Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Performed SIT and UAT test execution activities throughout STLC
• Defect tracking Microsoft Visual Studio 2010 (TFS)
• Using TFS for Test case management, and Defect Management purposes.
• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
• Analyse and gather data logs on defects using Android studio and AWS cloud data
• Perform testing Native and Web App testing on Mobile, Android, iOS devices
• Taking logs from devices with XCode and Android SDK monitor.
• Collect, analyze and utilize data from log files for debugging and issue on mobile devices (iOS & Android) for analytics data through third party debugging tools such as Charles Proxy, TeraTerm and iFunBox.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of MTM.
• Created and executed automated (Coded UI) scripts in Visual Studio and in TFS Test Manager
• Publishing the application in production for all platforms ( Android, BlackBerry).
• Performed Regression, functional testing of Retail and eCommerce application
• Gathered requirements for the integration of POS system with the supply chain system
• Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
• Documented Defects found during test on the Microsoft Team Foundation Server (TFS) and communicated recorded problems to the responsible development personnel.
• Documented and reported defects within established process and tracking systems using MTM.
• Involved performing end to end testing of Ecommerce applications
• Define and implement black-box, white box, grey-box and automated testing suites for eCommerce Web application and Order Management Systems
• I was exclusively working on “Warehouse Management” which is a web-based logistics system that provides an easily deployable method for receiving, storing and shipping inventory through one or more remote facilities
• Involved in testing of both Inbound and outbound processes of Red Prairie WMS
• Responsible for functional testing of Receiving, Picking, Shipping, Order Fulfillment, Reclamations, Cycle Counts, Inventory Control, Invoice Counting, Reports
• Experience in conducting various types of System and Integration testing for an E-commerce web based application such as Security(to validate Username/Password), Account Creation process, different workflows, e-mail testing for each stage of workflows, Role level access based on the access grants, navigation testing to check the integrity between different screens within the application etc.
• Validated various canned and ad-hoc BO reports related to the application.
• Built RTM (Requirement Traceability Matrix) to capture all requirements in the testing process.

Environment: s: Oracle, Java, .net, Team Foundation Server, MTM (Microsoft Test Manager), TFS, Visual Studio, Quick Test Pro, UNIX, Share Point, UNIX, POS Registers, Emulator, perfecto mobile, MS Excel, VB Script, iOS, Android, Apple, Blackberry

Confidential, Los Angeles, CA

QA / Mobile Tester

Responsibilities:

• Participating in the requirements analysis and design meetings with DEV, BIZ team for Review and facilitate in requirement freezing.
• Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Requested different versions of iOS, Android and Blackberry mobile devices
• Worked on a E-Commerce Web-based application accessed by potential customers for all the different offerings
• Worked with java based applications and C++ simultaneously: iOS and Android
• Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
• Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
• Mentoring and Monitoring the QA Team, troubleshooting any technical problems.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Collaborating with development team and project managers in test execution and communicating all the issues.
• Generating project status reports/metrics and updating project plans and Tracking them.
• Coordinating and leading the reviews and inspections and follow up on ongoing test activities.
• Conducting QA status/Defect triage conference calls with US clients and reporting the status to QA Manager.
• Providing regular feedback/status on development and projects to Project Manager.
• Involving in interviewing the new candidates for the project and providing and mentoring support on all QA activities.
• Publishing the application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, Asp.net, ALM/Quality Center, Quick Test Pro, HTML, UNIX, Web logic, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

Confidential, Orange, CA

QA Engineer / UAT Tester

Responsibilities:

• Responsible for coordinating the manual QC and automation QTP to end-to-end and UAT testing efforts for new release testing.
• Responsible for compliance to standards and tools for unit, component and system integration level test results, defect management, and test status reporting.
• Report and maintain product release statistics
• Establish regression execution patterns and schedule.
• Works with offshore team and provides effective solutions to work with offshore teams to enable multiple shifts for regression testing.
• Validating the load process of ETL to make sure the target tables are populated according to the data mapping provided that satisfies the transformation rules
• Create effective solutions for regression Test artifact reviews
• Plans, manages strategic and tactical aspects of regression and manages multiple Releases effectively.
• Facilitate team status/checkpoint meetings as necessary
• Scheduled various ETL batch processes using Autosys and testing stored procedures
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Assist Test Manager and Planner with resource forecasts and estimates
• Assist in early life support of the Releases.
• Worked closely with development and business team to understand requirements and business process and defined issue resolution with functional and technical teams.
• Tested ETL mappings to extract and load data from different databases such as Oracle, SQL Server, XML files and flat files and loaded them in to Oracle
• Involved in scheduling and participation of weekly status, requirement analysis, functional specification (functional and technical teams) reviews meetings.
• Involved in peer review and group reviews of the test scripts developed by test team as per the Coding standards to test asset quality. Decisions within defined to do policies and practices.
• Ensured on time test deliverables as per schedule by generating defect Status reports test status reports Confidential the end of each Functional, System and Integration test phases.
• Created and maintained System and Automation Test plans. Performed Functional Negative, Regression, System Integration testing.
• Involved in Coordinating testing team Confidential offshore and onsite for test design, construct test scenarios, and execute tests to plan accordingly.
• Used QC for designed and developed test plans, scripts, and tools using the detailed business requirements document provided by the work streams.

Environment: SQL, Agile Methodology, Internet Explorer 8.x, Oracle, J2EE, Power Point, MS Project, ALM/Quality Center, QTP, SQL and E-commerce.

Confidential, Charlotte, NC

SOA Tester/ Web Services Tester

Responsibilities:

• Working on BRD, FRD, TRD, SRD, RTM, Test Plan-overview, Test Scope (In-Scope& Out of Scope), Version, Test Approach/Strategy, Test Schedule, Test Cases/Test Scripts, Test Rounds, Test Traceability Matrix, Defect Management &Reporting, Entry & Exit Criteria, Environment, s.
• BRD-Involved in writing Business Requirement Documents overview, scope, version, role and responsibilities, signoff approval
• FRD-Involved in gathering requirement, one O one interview, group interview, questionnaire and survey, brain storm, interview to obtain idea, facilitated session, use case etc.
• SDLC- Waterfall Methodology-Conceptualization, Requirements and Cost/Benefits, Software Requirements, Software Design, Programming, Testing, Maintenance.(Completed all phases of SDLC moved to next phase)
• Agile Methodology-Heavily involved into. Iteration planning, Sprint, Scrum Meeting, Go Live Date
• Hybrid Waterfall -Agile we used SDLC Phases Planning, Requirement, Design, Development Documents from Waterfall Methodology. We used unit testing, Integration testing, System Testing and UAT testing from Agile methodology.
• Responsible for full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing and processing of Medicaid Claims.
• Participated in the development of the Business Requirement Documents and functional requirements. In charge of preparing Test Cases based on BRD and FRD.
• Created test scenarios and tested HIPAA Transactions and Code Sets Standards such as EDI 837/834/835, 270/271, 276/277.
• Testing claims or enrollment processing for medical/Pharmacy
• Held regular JAD meetings with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
• For web service testing used Soap UI, Soap UI Pro tool, Analyzing of web services/API functional and design documents and prepared test cases based on User requirements, Involved in preparation of Test Plan, Prepared the Web Services/API test suite for positive and negative test cases using assertions, Performed Interoperability Testing when services are integrated to UI application, A WSDL document describes a web service.
• Prepared Execution Matrix, Test Reports and Bug Reports
• Involved in web service REST Testing tools-Synchronous Web services and Asynchronous Web services.
• Responsible for GAP analysis of ICD9-ICD10.
• Authored and executed Test cases for Claims and Customer Service Workflow.
• Entering Claims and Customer Service Tasks into the FACETS.
• Responsible for Back-End Testing Using SQL Commands.
• Developed SQL queries, functions, stored procedures and triggers to perform the backend testing of the data
• Perform functional, exception and scenario testing.
• Extensive experience of Performance, Load, and Stress testing using Load Runner
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using ALM/Quality Center.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Extensive knowledge of Test Matrix, Traceability Matrix.
• ALM/Quality Center was used to create the test plan, store test cases and run the test sets.
• Provides feedback concerning completeness and accuracy of AUT.
• Responsible for performing System and integration testing for release.

Environment: Windows, Facets, Oracle, Share Point, SQL, ALM/Quality Center, MS Office, MS-Visio, UML, 508