SUMMARY:

• Seven years of experience in Information Technology with emphasis on Quality Assurance Expertise in (Manual and Automation) Testing of Client Server and Web based applications on Windows and UNIX environment. Seeking a permanent or consulting position as a Software Test Engineer /QA Analyst/IV&V Analyst to utilize my expertise and further my knowledge.
• Hands on Extensive Experience in diversified fields of Quality Assurance Process and Methodologies.
• Strong Knowledge of System Development Life Cycle, Waterfall, Spiral and Agile model.
• Experience in Integration, System, Smoke, Functional, Modular, End to End, Regression, Negative, Boundary, Back End Testing and User Acceptance Testing Types.
• Experienced in Testing Client Server and Web Based Applications for web - based software testing process and procedures.
• Strong experience in developing & executing Test Plan, Test Cases, Test Scenarios, Test Scripts and creating RAR, TAR, Executive Summary, LOE.
• Experience with Software Bug Tracking used PVCS Tracker, ALM, Quality Center, TFS and JIRA.
• Exposure with QA Methodology to ensure good Quality Control.
• Reviewed Use Case to write Test Case for functional testing.
• In-depth knowledge in the analysis of application’s higher-risk aspects, and determining scope and limitations of tests.
• Extensive experience in manual and automated testing for web based and Client Server applications using Quick Test Professional and Selenium.
• Experience with HP/Mercury's tool suite (ALM, Quality Center, Test Director), Ability to develop solid and maintainable automated test scripts, manual test cases, test plans and test sets.
• Proactive communication within organization and ability to gather and understand technical requirements from different sources such as, Product Development, Operations, etc.
• Good experience with writing and utilizing SQL Queries for Data Verification in databases like Oracle, DB2 and SQL server.
• Knowledge of and adherence to Change Control procedures with excellent communication and written skills.
• Capable of conducting User Acceptance Testing before the initial release when the project reached the final phase prior to deployment.
• Experience in process improvement design, risk assessment analysis, formulating test strategies and estimating test coverage.
• Testing modules and their system functionality.
• Experience in Configuration management with Microsoft Visual Source Safe.
• Very good Experience in xml files validation and verification.
• Excellent organizational ability, communication skill, analyzing skills, technical documentation and reporting skills.
• Proven ability to work independently or as a member of a team under pressure.
• Very good experience in writing SQL scripts and Shell scripts.
• Have excellent programming concepts of C++, C, Java, PL/SQL, HTML, CSS and VB.

TECHNICAL SKILLS:

Operating Systems:: UNIX/LINUX, Windows NT 4.0, and Windows 2000, server/XP/2003.Programming Languages: C++, C, PL /SQL, Visual Basic, Java, VB Script, HTML, XML.

Database: Oracle, Microsoft Access, SQL server, DB2, Sybase, TOAD.

Applications: MS Word, MS Excel, MS Power Point, MS Image Composer, MS project.

Internet Tools:: HTML, XML, UML, CSS

Browsers: Internet Explorer, Chrome and Mozilla Firefox.

Testing Tools:: Selenium, Quick Test Pro, Rational Requisite Pro.

Bug Reporting and Bug Tracking Tools:: TFS, ALM, Quality Center, Test Director, Bugzilla, Jira.

Methodologies: Software Development Lifecycle (SDLC), Waterfall, Iterative, Agile.

Networking: LAN/WAN, FTP, TCP/IP, Telnet, Firewalls, Routers Modems, Hubs, Gateways, and Bridges.

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

QA Analyst

Responsibilities:

• Analyze BRF/Change requests that apply to any changes made in the Billing system as it relates automation such as applying credits, changes to accounts, audit data pulls etc.
• Manage and ensure system validation of Billing Changes made and proper documentation associated with changes.
• Meet with and participate in meetings related to Billing product launches and system changes in Production.
• Work ticket queue and create operational reporting where needed and saved in Coin site.
• Research and resolve requests (tickets) from end users and market representatives that relate to billing issues and update in Share Point site with proper documentation.
• Wrote SQL Query and run those in SQL Developer, Benthic Golden, DBeaver. Compare the expected datasheet with actual datasheet.
• Used V lookup/ H lookup to compare the data from the result sheet and update in Share Point site.
• Works cooperatively with other department resources to accomplish objectives.
• Interact and communicate effectively with IT and other Confidential departments in the company as needed.
• Developed and executed formal test plans to ensure the delivery of quality software solutions for CSG, ICOMS billing and CRM applications.
• Involved in test planning, writing test cases/scripts, test case automation and test execution.
• Worked on projects of moderate to high complexity within Production and lower development environments.
• Worked on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Defined and tracked quality assurance metrics such as defects, defect counts, test results and test status using ALM.
• Collect and analyze data for software process evaluation and improvements and integrates them into business processes to address the business needs.
• Performed Regression testing to verify the functionality with the new codes introduced for modification and/or enhancement using Selenium.
• Documented all problems and assists in their resolution.
• Delivered quality process training to technical staff and acts as an internal quality consultant to advice or influence business or technical partners.
• Performed quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed

Environment: CSG, ICOM, Share Point, ALM, TFS, Oracle, PL/SQL, SQL Developer, Benthic Golden, DBeaver, Java Script, XML, HTML, UNIX, Windows Vista, MS Office Tools(Word, Excel, Outlook).

Confidential, St. Louis, MO

QA Analyst

Responsibilities:

• Developed Test plan, Test case based on the user requirements and system requirements document for functional, Regression and Back end testing.
• Involved in QA Life Cycle to enhance the work flow get going.
• Evaluated requirements verifiability and created test scenarios from business scenarios.
• Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests.
• Developed Manual test cases for specific functional requirements.
• Performed manual testing of the website to determine ease of usability of the website.
• Written user-defined functions and generated Test Matrix.
• Performed Regression testing to verify the functionality with the new codes introduced for modification and/or enhancement using Selenium.
• ALM and TFS is used for managing project, executing TC and reporting the Defects.
• Developed complex SQL queries to test the database values for data integrity
• Executed Unix command to perform back end test.
• Inserted checkpoints to capture and verified properties such as Number of links, HTML content, Page load time, Number of images, Image Source, Broken links.
• Prepared and submitted IV&V Review Reports based on finding, observations and recommendation.
• Analyzing Test Results, Interacting with developers and supporting developments
• Involved in Peer Reviews, Weekly Status Meetings, and Bug Review Meetings.

Environment: ALM, TFS, Oracle, PL/SQL, Selenium, Java Script, XML, HTML, UNIX, Windows Vista, MS Office Tools.

Confidential, New Jersey

QA Analyst

Responsibilities:

• Developed test plan, Test cases, and Test scripts based on high-level and detailed designs.
• Created and executed Test Cases for some of the modules of the application under test (AUT) using Quality Center .
• Documented the daily defect status using Quality Center .
• Responsible for defect tracking and management metrics, defects are logged and change requests are submitted using Quality Center .
• Participated actively in Functional testing, System testing and Regression testing using Quick Test Pro.
• Performed System, Functional, Regression, UAT and End to End testing to verify the functionality with the new codes introduced for modification and/or enhancement using Quick Test Pro.
• Created user-defined functions, functions libraries and maintained the initialization scripts to set-up the work environment using Quick Test Pro.
• Created automated VB scripts for new functionality using QTP.
• Conducted traceability matrix between Requirements, design, use cases and test cases.
• Participated in the Test Case Peer Review to ensure test cases appropriately translate and map to requirements.
• Regular interaction with developers, business analyst and Logic Unit Workgroup.
• Prepared documentation for all stages according to company standards.
• Tracked and reported defect using Quality Center.
• Implemented Test Case and Test Process with project time frames.
• Participated Weekly meeting and Daily 4.pm defect prioritization meetings.
• Prepared Test summary report after every build Release and submit it to the Mangers.
• Participated in QA team meetings and walkthroughs for weekly QA testing review.

Environment: Quality Center, QTP, MS Office, MS SharePoint, SQL, PL/SQL, Oracle, DB2

Confidential, Vienna, VA

QA Analyst

Responsibilities:

• Developed, implemented and maintained Test Plans and Test Cases to ensure complete testing, stability and overall quality of all CCLA web and client/server applications.
• Created RTM between Requirements and Test Cases.
• Planned and developed Functional, Performance, Integration, Regression and System level testing scenarios and Tested application manually prior to automation.
• Responsible for defect tracking and management matrices using Quality Center.
• Created User define functions in function libraries and maintained the initialization scripts to set up the work environment using QTP (Quick Test Professional).
• Performed data driven testing using data tables in Quick Test Pro (QTP).
• Used QTP to write and generate customize VB Scripts, calling framework of user defined functions to automate assigned test cases from Quality Center.
• Identified UAT scenarios for testing in newly implemented QA Environment.
• Communicated with developers and team members to optimize the system configuration
• Performed Back-End testing by manually executing SQL queries to extract data from the database and check for data integrity
• Documented the verified test results after executing the scripts
• Retested emergency Production fixes before patches were transported and deployed in Production.
• Attended daily Defect Review call with Clients, external users, PMO and Test Lead in assessing and redistributing logged incidents to appropriate defect owners.
• Involved in maintaining and analyzing the daily / weekly matrix