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Sr Quality Analyst Resume

EXPERIENCE SUMMARY:

  • 14+ years of rich testing experience as Sr. Quality Assurance Analyst on both Manual and Automation testing across a wide spectrum of test methodologies, fundamentals and its life cycle.
  • Proficient in defining & executing a comprehensive test strategy , test plan , test estimation , test execution to defect management, reporting and closure.
  • Experience in maintaining and adding test cases to existing automation framework, continued evaluation of test cases for regression suites, automation for newly integrated features in iterative and agile model to augment functional, non - functional and regression testing.
  • Responsible for Functional testing - System Integration, API testing, Automated Regression testing, Risk Based Testing (RBT), Smoke Testing, GUI testing, Web Service testing. Non-Functional testing - Cross - Browser & Performance testing.
  • Worked extensively on test planning and test execution of E2E and User Acceptance testing, covering business use case flows on integrated systems using web services and API testing.
  • Extensively worked on COTS product & Service Oriented Architecture (SOA) with Agile Scrum methodology. Being Agile CSM certified, could mentor and coach the team in effectively running the agile ceremonies like Sprint planning, backlog grooming, daily stand up, iteration review meetings and retrospective. Worked alongside Business Analyst and Product Owner to prepare User stories with clear acceptance criteria and prepare sprint burn down chart to monitor the progress.
  • Performed database backend testing using SQL query (SSIS framework), integration, API and web services testing for multitier architecture solution.
  • Defect management activities - assigning of defects to the team member, tracking, conflict resolution, closure and reporting to stakeholders. Identify and documented defect / system issues using the JIRA and assisted with Root Cause Analysis (RCA) for defect prevention and timely resolution of defects.
  • Prepare Traceability matrix, test closure and test summary report after completion of test execution along with other reporting metrics.
  • Worked with Confidential for nearly 7 years with 2+ years in Confidential ’s TCOE (Test Center Of Excellence) to create test offering & framework for emerging technologies like Block-chain, micro-services, AI and Cognitive within the Digital Sales function using Confidential ’s offerings like OTFA, CTD and STEM based on Selenium and Cucumber automation framework
  • Expertise in working on defect management & reporting tool with ALM, JIRA, TFS.
  • Strong communication, interpersonal, analytical and problem-solving skills.

KEY SKILLS:

  • Test Strategy, Planning, Maturity Assessment, Estimation, Execution
  • Functional, System Integration, Data testing, Smoke, Performance, Regression UAT
  • Test Automation - Selenium and Cucumber, API, Webservice, Ignite, OTFA, CTD & STEM
  • Defect Management, Test Data Management, Metrics and Reporting, Agile and waterfall methodologies
  • Communication, Analytical, Problem solving, Conflict Management, Passion for testing

FUNCTIONAL & TECHNICAL PURVIEW:

Domain: CRM, Retail, Banking, Consumer Electronics & Telecommunication

Package Software: Java, Siebel, Salesforce, .Net

Language: Java, Java Script, Web Services, SQL Server 2009

Automation / Dev-ops Tools: Selenium/Java, QTP/UFT, CTD, OTFA, Cucumber, IntelliJ Eclipse, Maven, Jenkin GIT, Hub

ALM Tools: JIRA, HP ALM/ Quality Center, Team foundation server

CURRENT ENGAGEMENTS:

Confidential

Sr Quality Analyst

Responsibilities:

  • Actively involved in analyzing functional and technical requirements for defining test strategy, planning and effort estimations.
  • Responsible for creating work breakdown structure of the requirements into smaller testable work items with the clearly defined acceptance criteria
  • Involved in preparation and execution of functional, Non- functional (Performance), system & integration test scenarios, test cases as per the acceptance criteria
  • Carried out lead role in the absence of project lead, responsible for test planning, effort estimation (LOE), resource planning, approving requirements, task assignment, and status reporting
  • Introduced Behavioral Driven Development framework to reduce the test cycle time, ensure progressive and repeatable automation capabilities both for functional and non-functional testing.
  • Executed and maintained end-to-end automation test suites using Selenium, test NG, Maven and GIT Hub.
  • Responsible for reporting the status update to the stakeholder through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target using TFS and JIRA.
  • Participated in Agile and Scrum meetings, that includes - Sprint Planning, Daily Standups, Bug triage, backlog grooming, Sprint Review & Retrospective.
  • Responsible for onsite coordination, risk and dependency management throughout the lifecycle for development and Testing teams.

Environment: Java 7.x, JSP, .Net, HTML, XML TFS, Selenium, Cucumber, Oracle 12x, GIT HUB, Test NG, Maven

Confidential

Test Solution Engineer

Responsibilities:

  • Created test strategy, automation framework and reusable component for CRM application TGF (The Global Fund) Salesforce project using Selenium, OTFA, CTD
  • Participated in Test solutioning activities for multiple clients followed by Test Delivery Assessment, prepared multiple RFP responses for both manual and automation testing.
  • Participate in Client visits, Presentation & Demos of Confidential offerings.
  • Setting up a Testing Team and mentoring them.
  • Responsible for Metrics and Status reporting to the senior stakeholders of project status to management.
  • Created test data in system integration testing and user acceptance (UAT) environment by coordinating with data analyst as per acceptance criteria
  • Assisted and mentor other testers in solving the blockers during execution.
  • Extensively involved in for carrying out data, API and web services testing.
  • Responsible for Defect logging and coordinating with stakeholders, QA & development teams for closure of defects
  • Participated in team meetings/ agile ceremonies, providing status updates to the team and the stakeholders.
  • Participated in root cause analysis (RCA) sessions with PM & the team members and preparation of Postmortem reports after each production deployment

Environment : OTFA, CTD, STEM, SFDC, Selenium, ALM, JIRA

Confidential

Quality Specialist

Responsibilities:

  • Involved in preparation and execution of functional, Non- functional (Performance), system & integration test scenarios, test cases as per the acceptance criteria
  • Assuring quality of their extremely critical VPS controlling applications that enables H&M to do department (store) & division budgeting plan, department & division forecast, and Article Plan. These applications have complex numeric calculations and metrics.
  • Analyzing functional and business requirements with BA and Project responsible for effort estimation and setting up priorities. Creation of Detail test plan and Detail test creation (mind-maps).
  • Performed User Interface testing
  • Creation of automation regression suite.
  • Tracking and reporting on testing activities like including functional and Automation testing results, defects discovered and their status, performance baselines, etc.
  • Coordinated with the onsite and offshore. Prepared and published weekly reports to the stakeholders.
  • Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the client.
  • Maintain and manage Issues via tracking them and bringing to the completion. Taking ownership of the S/W services after successful transition from delivery once deployment is done and monitoring overall performance and issues post implementation, initiating corrective action where necessary
  • Ensuring that Production defects are captured by the support teams and fed back into various service improvement projects through standard delivery cycles

Environment: JIRA, .Net, Java Technologies, UFT, Data Testing - ETL Informatica and SSIS Framework, SQL Server 2012,

Confidential

Test Analyst

Responsibilities:

  • With primary focus on test planning - Test Effort Estimations, Capacity Plan, Gap Analysis, Task Allocation
  • Gather functional requirements and establish scope of work and establish detailed plan and all other deliverables and schedules.
  • Analysis of the issues raised by Business users in CRM Order processing and getting them resolved by various teams
  • Channelizing the issues/defects/enhancements to various teams and coordinating various activities to facilitate the closure.
  • Created business scenarios covering the total functionality and writing the in-depth Test scenarios and cases to meet the Testing Cycle on Account management, Order management, Quote to Cash, Contract Management, Campaign management
  • Track and report on testing activities, including testing results, defects discovered and their status, performance baselines, etc.
  • Keep track of new requirements / Scope creep and send status report on a recurring basis.
  • Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the client.
  • Maintain and manage Issues via tracking them and bringing to the completion.
  • Created multiple reusable Knowledge objects and uploaded the same in the Confidential WIKI.
  • Organizing meeting and preparing deck for monthly performance review.
  • Successfully managed multiple releases at a time by effectively utilizing the resources. Have delivered quality work in the quarterly AD releases and Bi Weekly AM releases.

Environment: Siebel (CRM), Confidential Wiki, Informatica, Quality Center, Selenium, Oracle, MS Office 2000

Confidential

Quality Analyst

Responsibilities:

  • Understanding the Software requirements for different Business Objects (BOs), Business Scenarios, Process Component Interaction Model and Integration Scenarios and breaking the requirements into the functional Test Cases.
  • Developed and maintained the test scripts, test data and test cases.
  • Regular coordination with Team members and Development colleagues for Planning, effort estimation and work assignment for new functionalities in each release cycle.
  • Creating Functional and automation test Plans, effort for new features, regression Test Plans and continuously track the software defects in a central defect-tracking system till closure.
  • Extensively used SQL in order to retrieve data from the databases by writing Stored Procedures, views, triggers etc.
  • Tracking, consolidating and reporting the overall Status on regular basis.

Environment: Web application, .Net framework, HP Quality Center, DB2, MS Office 2000

Confidential

Quality Analyst

Responsibilities:

  • Involved in Requirement analysis and Impact analysis, Effort estimation, Capacity Planning, Detail Test Planning.
  • Responsible for task assignment & status reporting.
  • Involved in preparation and execution of System & Integration test cases
  • Involved in creation of a reusable Test case template, much suited for complex Siebel applications
  • Responsible for High Level Test Case and Detail Level test cases review, preparation of review logs and closure of review comments
  • Responsible for preparing and sending Test Advice, Test Status and KPIs to onshore and Delivery Manager Offshore.
  • Responsible for Defect logging and coordinating QA & Development teams for closure of defects.
  • Responsible for coordinating Team meetings, Status report meetings with onsite SPOC and Client SPOC.
  • Coordinating RCA sessions with SQA, with PM & Team members and preparation of Postmortem reports after each production deployment.
  • Coordinating project management activities like Time sheet management, audits, Project Management review, Internal Audits and PHI review sessions.

Environment: Siebel, Windows NT 4.X, IIS, Tomcat, Java Servlets, JDK 1.3, CommerceOne, James Clark XT Parser

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