SUMMARY

Sr. QA Tester with 12+yrs experienced using Manual and Automation (Selenium) testing methods in Agile and SDLC environments. Am able to understand complex systems and system dependent components. Pro - active in communicating discrepancies and identifying requirement gaps to team. Strengths are in analytical abilities and maintaining integrity of test results to ensure system behaves in production as expected. Background in Accounting, Taxes and Finance. Fluent in Spanish.

TECHNICAL SKILLS

• SDLC waterfall
• AGILE Scrum
• CI/CD
• .NET platform, ASP.NET
• MS SQL Server, DB2
• ALM Quality Center
• TestNG
• HP UFT (QTP)
• Confidential Rational
• Browser Stack
• Selenium
• Appium
• JIRA
• Industry: Banking and Telecom
• Compliance and Regulations
• 40% Manual Tester
• 60% Automation Tester
• Functional Tester, Regression Tester
• Integration, System, UAT
• Web services framework tester
• Cross Browser Compatibility
• BDD Behavior driven deployment testing using Cucumber
• Mobile Responsive design
• Traceability matrix
• Test Strategy, Test Cases, Test Scripts
• User Stories, Wire Frames
• Defect review meetings
• Track dev response times.
• C++, JAVA, C#
• HTML, CSS (LESS, SASS)
• Javascript, jquery
• JS framework node.js event driven
• JS framework angular.js (SPAs)
• JS framework react.js virtual DOM
• JS framework vue.js task runners grunt.js task runners gulp.js
• GIT
• Chrome dev tools inspect elements
• Sharepoint
• Confluence
• Microsoft Office
• Adobe Suite

PROFESSIONAL EXPERIENCE

Confidential, Naperville, IL

Quality Assurance Analyst

Responsibilities:

• Functional Tester for ebank software products for multiple projects in Agile Scrum environment using JIRA and ALM QC.
• Tested functionality for End-to-End bank products by verifying transactions recorded accurately throughout systems.
• 40% Manual tests on retail bank products for multiple projects using ALM Quality Center.
• 60% Automation testing using Selenium for regression testing efforts.
• Wrote Test Strategy, Test Plan, test scripts, test scenarios. Managed test data and pulled sample data using SQL.
• Wrote test cases and executed tests for error messaging and verified error messaging.
• Tested migration of legacy data from database and provided reports to management.
• Performed test results analysis and comprehensive subsystem level evaluation reports on bank retail products.
• Wrote ERDs, data flows, sequence diagrams, data structure definitions and uploaded Confluence.
• Worked with on-site Developers and was invited to provide feedback during developer unit testing meetings.
• Worked with off-shore Dev team (India) to clarify requirements, communicate root issue of defect, provide regression testing and close defect in Jira and provided management with defect reports and development response times.
• Facilitated Standups with both onsite and offsite dev team when the PM or Scrum Master were unavailable.
• Resolved defects, created discrepancy reports, workarounds and uploaded supporting documentation uploaded to Confluence.
• Participated as an active stakeholder in meetings and provided defect matrix and resolution reports.

Confidential, Oakbrook, IL

Lead Quality Assurance Analyst

Responsibilities:

• Lead QA efforts for Adobe Captivate LMS (e -Learning Management System) for POS (point of sale) system.
• Trained Jr. QA support on QA methodologies. Trained and mentored Jr. QA on how to write manual test scripts in ALM QC, create test data, execute and maintain tests, track defects in JIRA, identify risks, and how to co-facilitate defect review meetings.
• Implemented defect tracking system, test cases execution templates, and requirement validation reports.
• 80% Manual tested: managing test scripts in ALM QC and recording defects in JIRA.
• 20% Automation tested: using Selenium and smoke tested each new release.
• Tested BDD (Behavior driven development) simulations & scenarios using Cucumber open source tool.
• Tested cross web browser using Browser Stack (Chrome, Firefox, Safari, Opera Mini, IE).

Confidential, Chicago, IL

Mobile Tester

Responsibilities:

• Tested browsers for Phillip Morris mobile and desktop (Chrome, IE, Opera, Safari).
• Tested web sites using simulation tools to test the mobile devices (iOS and Android).
• Verified data test results using SOAP web services verifying the XML files.
• Chrome developer tool element inspecting HTML and CSS.
• Used task runner tools grunt.js.
• Used Agile Scrum methodology to test and resolve defects until resolution and/or business sign off.
• Completed the migration of test scripts from Excel into Quality Center.
• Tested back end XML file batch processing, age verification software, and system process logic.
• Provided Pass/Fail reports and communicated progress to Project manager to ensure project deadlines met expectations.

Confidential, Norcross, GA

Quality Assurance Analyst

Responsibilities:

• Tested Confidential bank software CLK Link project on .NET platform.
• 100% manual tested: wrote and executed tests in Quality Center throughout the SDLC; Integration, System Integration, UAT.
• Created the folder structure in Quality Center for functional, regression and smoke test.
• Helped maintain test lab environment.
• Executed automated test scripts in HP Load runner.

Confidential, Alpharetta, GA

Quality Assurance Analyst

Responsibilities:

• Tested Telecom Single Sign-on and Identity Management software using SDLC methodology on .NET platform.
• 100% Manual tested: wrote test scripts, test scenarios, requirement traceability matrix, managed tests in Quality Center.
• Tested migration of users from legacy system to in corporate single sign-on functionality.
• Tested legacy system migration: queried SQL database to gather test-data sets of raw data being imported from legacy systems.
• Mitigated risk of legacy users that were being imported from database with null data or incorrect data in data fields.
• Communicated risks to business stakeholders and created presentations to management to communicate risk.

Confidential, Chicago IL

Quality Assurance Analyst

Responsibilities:

• Tested “Receivables Edge” IV-Treasury & Securities Services, Check Image and Receivables system software for the “Lockbox” application hardware and software Bank Operations Systems using Quality Center throughout SDLC methodology.
• Tested functional requirements for “Check Imaging” hardware and software for bank teller systems.
• Analyzed requirement gaps, wrote traceability matrix, and reviewed requirement consistency throughout all documentation.
• Provided QA analysis and communicated data structures reports to team.
• Generated raw test data SQL DB of data segments.
• Wrote tested end to end functionality for ACH, wire transfers and XML file batches.
• Analyzed test results throughout the internal engine and analyzed client transmissions impact.
• Executed regression tests and closed resolved defects.
• Participated in defect review meetings with offshore Dev team.
• Logged and tracked defect resolution times until a resolution, and or workaround was implemented.

Confidential, Chicago, IL

Jr. Quality Assurance Analyst

Responsibilities:

• Tested bank (secondary mortgage lender) software throughout the SDLC methodology on .NET platform.
• Tested backend (grey box) Confidential (National Clearing House Association) G/L general ledger transactions:
• Verified data files for financial transactions were recorded correctly between participating banks (allocations and percentages based on their total participation on the program for the specific product) on SRP (Servicing Release Production) and SRT (Servicing Release Testing) system.
• For example: Product= MPF 100, term 30 years, participations New York 25%, Chicago 25%, Atlanta 50%.
• Tested each participating Master Commitment: Loss/Gain allocations and associated recorded Confidential transactions, under each layer of risk.
• Queried Confidential transaction (raw data) reports and used accounting department’s chart of accounts to verify correct posting of Confidential transactions.
• Compared Confidential transactions between what production currently has with the parallel and test environments on SRT and then analyzed differences on the new MPF product models.
• Created: Master Commitments and Delivery Commitments to test the Confidential transactions created and recorded on LOS (Loan Origination System) on SRP (Servicing Release Production) model and verified correct relationship existed on LAS system.
• Worked directly with vendor ( Confidential ) developers to ascertain requirements and testing for LAS.
• Tested Backend LAS (Loan Accounting System application) in ASP.net triggering existing sql queries from MS SQL server.
• UAT on the functionality of the algorithms for Loss/Gain allocations between the bank participations. UAT on the functionality of Credit Enhancement fees and External Collateral Files.
• Provided quality data analyses, database management of quality data and implement Quality Standards.
• Reviewed Use Cases and Business Requirements to understand business and identify test scenarios for each new functionality.
• Tested frontend (black box) functionality for MPF Credit Enhancement fees function.
• Edited and maintained test strategies.
• Provided UAT testing. Wrote tests scripts in Confidential Rational Robot based on user’s capabilities; (End user: Lender “PFI”, MPF service center rep “CSC”, Super User).
• Analyzed defects to identify root issue and logged defects in defect system.

Confidential, Chicago, IL

Enrollment Analyst

Responsibilities:

• “Work study” completed program in the office Computer Technology Institute of Professional Development confidential in the accounting division of the enrollment department where I created tables in Access and used queries to develop analysis of past, current, and future student enrollment.
• I worked directly with the Accounting and Database managers working with enrollment strategies.
• I used Access and wrote SQL queries to organize enrollment data.
• Then used the data to provide analysis for future student enrollment and class scheduling.
• “Study Abroad” completed program at Vodafone in Milan, Italy during the summer 2005 observing people in technology at Vodafone for an audit class; while also taking online course load.

Confidential, Geneva, IL

Brand Consultant

Responsibilities:

• ACE Andersen Consulting Education “Branding Project” team member.
• Received formal training at Andersen Training Center, 3805 E.
• Main St. St. Charles, IL; during six month project.
• Trained to assist in the implementation of the company’s objective: conversion from the old logo and form to reflect the newer at that time image in accordance with Firm wide Standards; from Arthur Andersen to Andersen World Wide to Andersen Consultants then later adopted into Confidential .
• Developed toolbar that enhanced the user’s experience with product standardization and compliance.
• The goal of the toolbar was to enable consultants to create presentations and documents that are branded correctly and promote consistent and widespread use of brands.

Confidential, Oak Brook, IL

Teller

Responsibilities:

• I was originally hired as a teller, as I became an expert of the system, I was promoted to Teller Supervisor then to Operations Manager.
• As Operations Manager, I audited teller drawers and audited ATM machines deposits within the branch daily.
• I balanced out the vault and processed end-of-day transaction batches.
• When Confidential purchased other banks, such as Bank America in the Jewel (grocery) store locations and Standard Federal Savings branches; my Regional Manager asked me if I would be willing to go to the other branch locations and provide each teller with an individual training day on the system.
• As I trained the tellers on the new system, I began finding anomalies and defects in the system.
• I made my Regional Manager aware of these issues and the issues were forwarded to the development team in corporate.
• From that point forward, I was included in defect review meetings with the development team.
• Because of this new role, I took computer classes and further developed my technical skills in order to communicate the business requirements more efficiently with the development team and helped create parallel environments for future testing.